📌 Core Information
🔹 Job Title: Community Manager - Catalyst
🔹 Company: Greystar
🔹 Location: Catalyst, Chicago, IL
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing day-to-day operations of an assigned property
- Supervising property staff and ensuring compliance with company policies
- Achieving budgeted financial and operational goals
- Promoting resident satisfaction and retention
- Managing client/owner relationships
ASSUMPTION: This role requires strong leadership, organizational, and communication skills to effectively manage the property and team while achieving financial and operational targets.
📋 Key Responsibilities
✅ Develop and manage property budgets by analyzing financial statements and market trends
✅ Achieve targeted revenues through rent collection, financial bank deposits, and monthly financial status reports
✅ Approve vendor invoices for payment and manage communication between vendors, accounting, and clients
✅ Control expenditures by staying within the approved budget and managing the petty cash fund
✅ Enforce lease agreements, conduct apartment inspections, and handle resident evictions
✅ Gather, analyze, and interpret market trends to implement short- and long-range marketing and leasing strategies
✅ Promote resident satisfaction and retention by responding to complaints, questions, and requests
✅ Conduct regular property inspections and ensure physical aspects meet established standards
✅ Supervise property staff by interviewing, hiring, orienting, and training employees, and managing their performance
✅ Assist in managing the client/owner relationship by meeting with owners, conducting property tours, and providing updates
ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and team management, requiring strong multitasking and prioritization skills.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 2-5 years of experience in property management, preferably in multi-family housing
Required Skills:
- Proven leadership and team management skills
- Strong financial and budgeting skills
- Excellent communication and interpersonal skills
- Ability to analyze and interpret market trends
- Proficiency in Microsoft Office Suite
Preferred Skills:
- Experience with property management software
- Fluency in Spanish
- Certified Apartment Manager (CAM) or similar certification
ASSUMPTION: While a degree in a related field is preferred, relevant experience and a strong track record in property management may be considered equivalent.
💰 Compensation & Benefits
Salary Range: $85,000 - $90,000 per year
Benefits:
- Competitive Medical, Dental, Vision, and Disability & Life Insurance
- Generous Paid Time Off (15 days vacation, 4 personal days, 10 sick days, 11 holidays, birthday off after 1 year)
- Onsite housing discount at Greystar-managed communities (subject to discount and unit availability)
- 6-Week Paid Sabbatical after 10 years of service
- 401(k) with Company Match up to 6% of pay after 6 months of service
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000
- Employee Assistance Program
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans
- Charitable giving program
Working Hours: Full-time, typically Monday-Friday, with on-call responsibilities as needed
ASSUMPTION: The salary range provided is inclusive of base salary and may not include additional compensation such as bonuses or profit-sharing.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically multi-family housing and property management
Company Size: Greystar is a large, global company with over 10,000 employees, providing a robust infrastructure and opportunities for growth
Founded: 1993, with a strong track record and extensive experience in the industry
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services
- The company manages and operates more than $315 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region
- Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's extensive global presence and experience provide a stable and supportive environment for employees, with ample opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level, with potential for growth into senior management or specialized roles within the company
Reporting Structure: Reports directly to the Regional Manager or similar role
Work Arrangement: On-site, with potential for hybrid or remote work depending on the specific property and team needs
Growth Opportunities:
- Advancement to Senior Community Manager or similar role
- Transition into specialized roles such as Marketing, Leasing, or Revenue Management
- Career progression within Greystar's global organization
ASSUMPTION: Greystar's large size and diverse range of services provide numerous opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site, with the option for hybrid or remote work depending on the specific property and team needs
Office Location(s): Catalyst, Chicago, IL
Geographic Context:
- Chicago, IL is a major metropolitan area with a diverse population and a strong job market
- The Catalyst property is located in a vibrant, urban neighborhood with easy access to public transportation and amenities
- The area offers a mix of cultural, recreational, and entertainment options
Work Schedule: Full-time, typically Monday-Friday, with on-call responsibilities as needed
ASSUMPTION: The on-site work arrangement allows for better visibility into property operations and resident interactions, while hybrid or remote work may offer more flexibility and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the Recruiting Team
- Property tour and in-person or video interview with the Regional Manager or similar role
- Final interview with the Vice President or similar role
- Background check and offer extension
Key Assessment Areas:
- Property management experience and skills
- Leadership and team management abilities
- Financial and budgeting acumen
- Communication and interpersonal skills
- Alignment with Greystar's company values and culture
Application Tips:
- Highlight relevant property management experience and achievements
- Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements
- Prepare for behavioral and situational interview questions that focus on property management scenarios
- Research Greystar's company culture and values to demonstrate your fit within the organization
ATS Keywords: Property Management, Budgeting, Financial Reporting, Lease Enforcement, Marketing, Resident Satisfaction, Team Supervision, Client Relationship Management
ASSUMPTION: Greystar's recruitment process is designed to assess candidates' technical skills, leadership abilities, and cultural fit within the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management software (e.g., Yardi, AppFolio, Entrata)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Customer Relationship Management (CRM) software
ASSUMPTION: Greystar provides the necessary tools and technologies for employees to perform their jobs effectively, with a focus on leveraging industry-standard software and platforms.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Accountability
- Teamwork
- Innovation
Work Style:
- Collaborative and team-oriented
- Results-driven and goal-focused
- Adaptable and responsive to change
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you align with Greystar's core values of integrity, excellence, accountability, teamwork, and innovation?
- Are you comfortable working in a fast-paced, dynamic environment with shifting priorities?
- Do you possess strong leadership and team management skills, with the ability to motivate and inspire your team?
ASSUMPTION: Greystar's company culture emphasizes integrity, excellence, and teamwork, with a focus on fostering a collaborative and inclusive work environment.
⚠️ Potential Challenges
- Managing a diverse team with varying levels of experience and skills
- Balancing the demands of property operations, resident satisfaction, and financial performance
- Adapting to changes in the real estate market and industry trends
- Managing work-life balance in a fast-paced, on-site environment
ASSUMPTION: These challenges require strong leadership, adaptability, and strategic planning to navigate successfully.
📈 Similar Roles Comparison
- Community Manager vs. Property Manager: Community Managers focus more on resident relations and leasing, while Property Managers oversee the day-to-day operations and maintenance of the property
- Real Estate Industry Context: Greystar's global presence and extensive experience provide a stable and supportive environment for employees, with ample opportunities for career growth and development
- Career Path Comparison: Community Managers can progress into senior management roles or transition into specialized roles within the company, with numerous opportunities for career growth and development
ASSUMPTION: Greystar's diverse range of services and global presence offer numerous opportunities for career growth and development within the company.
📝 Sample Projects
- Implementing a new resident retention program to improve satisfaction and reduce turnover
- Conducting a comprehensive market analysis to inform pricing strategy and marketing efforts
- Streamlining the lease enforcement process to improve efficiency and reduce legal costs
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that Community Managers may undertake to improve property performance and resident satisfaction.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of managing this specific property?
- How does the Regional Manager support and mentor Community Managers in their roles?
- What opportunities are there for professional development and growth within the company?
- How does Greystar balance the demands of property operations, resident satisfaction, and financial performance?
- What is the work-life balance like for Community Managers at Greystar?
ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the work environment and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on property management scenarios
- Research Greystar's company culture and values to demonstrate your fit within the organization
- Follow up with the Recruiting Team one week after submitting your application to inquire about your application status
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
