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Community Manager - Crenshaw Grand - Pasadena, TX

Valiant Residential
Full-time
On-site
Pasadena, Texas, United States
πŸ“± Social Media Marketing
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πŸ“Œ Core Information

πŸ”Ή Job Title: Community Manager - Crenshaw Grand

πŸ”Ή Company: Valiant Residential

πŸ”Ή Location: Pasadena, Texas, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“± Social Media Marketing

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Not Specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing daily operations of the apartment community
  • Ensuring compliance with company policies and regulations
  • Managing staff and maintaining accurate community records
  • Ensuring the property is well-maintained and fully rented

ASSUMPTION: This role not only focuses on property management but also entails supervisory responsibilities over community personnel. The use of marketing strategies indicates a role that blends administrative and operational duties.

πŸ“‹ Key Responsibilities

βœ… Screen, hire, orient, and train new personnel using successful techniques and company directives

βœ… Provide support to staff, encourage teamwork, and lead by example to create a harmonious environment

βœ… Ensure timely handling of all administrative processes involving personnel, such as performance evaluations and salary reviews

βœ… Determine transitions and promotions for on-site personnel

βœ… Prepare and file reports regarding work-related injuries

βœ… Maintain accurate records of community transactions and ensure timely submission

βœ… Prepare annual budgets and income projections in a timely and accurate manner

βœ… Ensure that rents and late fees are collected, posted, and deposited promptly

βœ… Oversee leasing practices to conform with federal, state, and local laws

βœ… Supervise leasing employees, handle evictions, and maintain resident files

βœ… Ensure resident satisfaction by maintaining a clean, safe, and well-maintained community

βœ… Handle emergencies and ensure availability of make-ready units

ASSUMPTION: Given the comprehensive nature of responsibilities, it's assumed that the Community Manager requires strong leadership and multitasking abilities to oversee a large operation efficiently.

🎯 Required Qualifications

Education: College degree preferred; certifications such as CAM or ARM are advantageous

Experience: Minimum of 3 years in property management

Required Skills:

  • Logical problem-solving skills
  • Knowledge of Fair Housing and OSHA laws
  • Competency in Microsoft Office Suite and community software

Preferred Skills:

  • Certified Apartment Manager (CAM)
  • Accredited Resident Manager (ARM)

ASSUMPTION: There's a strong emphasis on both technical skills and regulatory knowledge, indicating a need for precision in operations and compliance.

πŸ’° Compensation & Benefits

Salary Range: Not specified, but competitive salaries in property management context are typically based on local market rates

Benefits:

  • 3 Medical Plans (1 plan is free)
  • Dental and Vision insurance
  • Life Insurance (free to team members)
  • 401k plan with company match
  • PTO, sick time, and floating holidays

Working Hours: 40 hours per week, with flexibility for weekends and evenings as needed

ASSUMPTION: Given the on-site nature and full-time schedule, the company likely values work-life balance, shown by the broad benefits package.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate, specializing in Multi-Family Property Management

Company Size: 501-1,000 employees, suggesting a mid-sized company with room for employee growth and advancement opportunities

Founded: 1987 with a history of innovation in property management

Company Description:

  • Bold and resolute in providing next-generation property management
  • Focus on developing productive partnerships
  • Commitment to compassionate service driven by a valiant spirit

Company Specialties:

  • Multi-Family Property Management and Construction
  • Apartment Property Management
  • Commercial Property Management

Company Website: http://www.valiantresidential.com

ASSUMPTION: The company's emphasis on valued partnerships and service suggests a supportive work environment where employee contributions are important.

πŸ“Š Role Analysis

Career Level: Intermediate to Mid-level management role

Reporting Structure: Reports to the Regional Community Supervisor

Work Arrangement: Primarily on-site

Growth Opportunities:

  • Potential to move into regional management roles
  • Skill development in advanced property management practices
  • Opportunities for leadership within teams

ASSUMPTION: The variety and complexity of tasks suggest potential for significant career advancement within the company, especially in leadership roles.

🌍 Location & Work Environment

Office Type: On-site office with essential front-line roles

Office Location(s): Pasadena, TX

Geographic Context:

  • Located within a vibrant region in Pasadena
  • Close proximity to major metropolitan areas
  • A diverse community offering various amenities and activities

Work Schedule: Standard work hours with the possibility of evenings and weekends

ASSUMPTION: The office location indicates a dynamic environment suitable for community engagement and management activities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial online application submission
  • Screening call with HR
  • On-site or virtual interview with hiring manager

Key Assessment Areas:

  • Property management expertise
  • Problem-solving abilities
  • Leadership and staff management skills

Application Tips:

  • Highlight your leadership experience in property management
  • Prepare specific examples of how you've improved operational efficiency
  • Showcase your knowledge of compliance standards

ATS Keywords: Property Management, Team Leadership, Compliance, Fair Housing, OSHA

ASSUMPTION: The company values experience and knowledge of industry regulations, which are critical for this position.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, Outlook)
  • Community software applications
  • Internet search and data analysis tools

ASSUMPTION: Proficiency in these tools is crucial for managing the detailed administrative and record-keeping tasks of the role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation in property management
  • Building prosperous partnerships
  • Emphasizing a compassionate and valiant spirit

Work Style:

  • Collaborative team environment
  • Strong emphasis on customer service
  • Adaptability to varied tasks and scheduling

Self-Assessment Questions:

  • Do I have a strong background in property management?
  • Can I lead a team with compassion and decisiveness?
  • Am I comfortable with regulatory compliance requirements?

ASSUMPTION: The role requires adaptability and a proactive approach in both customer and team interactions.

⚠️ Potential Challenges

  • Managing a large team with diverse responsibilities
  • Ensuring compliance with various legal standards
  • Balancing administrative duties with on-site management tasks
  • Addressing emergencies and unexpected challenges promptly

ASSUMPTION: The complexity of responsibilities and requirement for rapid response indicate a fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • Positions with other real estate firms may focus solely on operations without the added responsibilities of staff leadership.
  • Larger companies may offer more segmented roles while smaller ones might necessitate a wider range of duties.
  • Differences in compliance emphasis may vary based on geographic area and associated state regulations.

ASSUMPTION: This position offers a balance between leadership and operational roles, which may not be as pronounced in comparable positions elsewhere.

πŸ“ Sample Projects

  • Developing new staff training programs to align with company standards
  • Implementing novel marketing strategies to increase tenant engagement
  • Enhancing compliance procedures to address recent legislative changes

ASSUMPTION: Successful performance in these projects would likely require initiative and strong problem-solving skills within the role.

❓ Key Questions to Ask During Interview

  • What are the most pressing challenges I would face in this role?
  • How does your company support career advancement for Community Managers?
  • What are the company’s primary goals for this community over the next 12 months?
  • Can you describe a successful project led by a Community Manager here?
  • How does the company foster a positive team environment?

ASSUMPTION: These questions aim to provide deeper insights into job expectations, company support, and available resources.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare your resume with relevant experience highlighted
  • Complete any online assessments if required
  • Schedule initial screenings or interviews as advised by email
  • Prepare for potential in-person interviews with property management scenarios

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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