📌 Core Information
🔹 Job Title: Community Manager
🔹 Company: Bell Partners Inc
🔹 Location: San Francisco, California, United States
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and directing community operations to ensure quality services and high customer satisfaction
- Recruiting, hiring, onboarding, managing, and providing feedback to community staff members
- Motivating associates through recognition programs, training, and team building
- Ensuring property performance is maximized through regular inspections and tours
- Developing and administering community budget, and evaluating unit prices in accordance with the market and budget goals
ASSUMPTION: This role requires strong leadership, marketing, and financial analysis skills, as well as the ability to build, lead, and serve on teams. It also involves regular physical activities such as walking, bending, and lifting.
📋 Key Responsibilities
✅ Lead and direct all community operations to ensure quality services and a high degree of customer satisfaction
✅ Lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction
✅ Recruit, hire, onboard, manage, and provide feedback to associates
✅ Ensure team meets BAL strategic drivers
✅ Train staff members on proper leasing techniques and resident service
✅ Ensure property performance is maximized, including walking the grounds and inspecting apartments
✅ Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)
✅ Conduct regular performance appraisals and address any employee relations or associate concerns
✅ Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
✅ Conduct weekly meetings with leasing and maintenance staff
✅ Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
✅ Develop an annual marketing plan and conduct marketing reviews monthly
✅ Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary
✅ Hold responsibility for 35% of leasing activities
✅ Regular attendance and punctuality
ASSUMPTION: This role involves a mix of leadership, customer service, and administrative tasks. It requires strong communication, problem-solving, and time management skills.
🎯 Required Qualifications
Education: BA/BS in business, sales, or related field
Experience: 3+ years of experience in a property management role preferred
Required Skills:
- Leadership and team-building skills
- Strong marketing skills
- Advanced mathematical skills and ability to analyze and explain financial reports
- Strong working knowledge of MS Office Suite including MS Excel
- Superior interpersonal skills and the ability to provide exceptional customer service
- Strong time management skills and the ability to multi-task
Preferred Skills:
- Knowledge of Yardi Voyager, or other similar programs
- Demonstration of Bell Core Values
ASSUMPTION: While a BA/BS degree is required, relevant experience may be considered in lieu of a degree. Strong leadership and marketing skills are crucial for success in this role.
💰 Compensation & Benefits
Salary Range: $90,000.00 - $100,000.00 per year
Benefits:
- Opportunities for career growth
- Total rewards benefits package
- Cell phone allowance
- Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
- Customized training programs
- Associate referral bonus plan
- Diverse, equitable, and inclusive work environment
- A culture that empowers you to make a difference
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Community Manager role in the San Francisco Bay Area. The total rewards benefits package may include health, dental, and vision insurance, as well as retirement plans and other perks.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate
Company Size: 1,001-5,000 employees
Founded: 1976
Company Description:
- Bell Partners Inc. is a privately held, vertically integrated apartment investment and management company focused on quality multifamily rental communities throughout the United States
- The company currently manages more than 85,000 apartment homes in markets across the U.S., including communities in the San Francisco Bay Area, Southern California, Washington, Texas, Colorado, the Southeast, Washington D.C., and Boston
- Bell Partners offers an extensive full-service platform of expertise in acquisitions and dispositions, construction, financing, property operations, accounting, risk management, and related support functions
Company Specialties:
- Real Estate Investments
- Construction/Renovation Services
- Marketing
- Public Relations
- Communications
- Apartment Management/Operations
- Procurement
- Training
- and Revenue Management
Company Website: bellpartnersinc.com
ASSUMPTION: Bell Partners Inc. is a well-established company in the real estate industry with a strong presence in the United States. They offer a comprehensive range of services and have a significant number of employees.
📊 Role Analysis
Career Level: Mid-level to senior-level management
Reporting Structure: This role reports directly to the Regional Manager or similar position
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential to advance to a Regional Manager or similar position
- Opportunities to gain experience in various aspects of property management
- Chance to work with and learn from experienced professionals in the industry
ASSUMPTION: This role offers opportunities for career growth and development within the company. It also provides the chance to work in a dynamic and fast-paced environment.
🌍 Location & Work Environment
Office Type: On-site, corporate office
Office Location(s): 300 N. Greene St. Suite 1000, Greensboro, NC 27401, US
Geographic Context:
- The office is located in Greensboro, North Carolina, which is in the eastern part of the state
- The city has a humid subtropical climate, with mild winters and hot, humid summers
- Greensboro is the third-most populous city in North Carolina and the 68th-most populous city in the United States
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM, with the possibility of occasional evenings and weekends as needed
ASSUMPTION: The work environment is corporate and professional, with a focus on teamwork and collaboration. The work schedule is typical for a full-time role in the real estate industry.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring manager and other team members
- Background check and reference check
- Job offer
Key Assessment Areas:
- Leadership and management skills
- Marketing and sales skills
- Financial analysis skills
- Customer service and communication skills
- Problem-solving and decision-making skills
Application Tips:
- Highlight your leadership and management experience in your resume and cover letter
- Demonstrate your understanding of the real estate industry and Bell Partners' mission and values
- Prepare examples of your marketing and sales strategies, as well as your financial analysis skills
- Be ready to discuss your customer service and communication skills, as well as your problem-solving and decision-making abilities
ATS Keywords: Community Manager, Real Estate, Property Management, Leadership, Marketing, Financial Analysis, Customer Service, Team Building, Time Management
ASSUMPTION: The application process for this role is typical for the real estate industry. The interview process focuses on assessing the candidate's leadership, marketing, and financial analysis skills, as well as their customer service and communication skills.
🛠️ Tools & Technologies
- Yardi Voyager (or similar property management software)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software
- Project management tools (e.g., Asana, Trello, Microsoft Project)
ASSUMPTION: The tools and technologies required for this role are standard for the real estate industry. The specific tools used may vary depending on the company's preferences and needs.
👔 Cultural Fit Considerations
Company Values:
- We Care. We Deliver.
- Customer Focus
- Integrity
- Accountability
- Teamwork
- Continuous Improvement
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving goals
- Adaptable and able to work in a fast-paced environment
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you have experience leading and motivating teams in a real estate or similar industry?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you have strong marketing and sales skills, as well as the ability to analyze financial data?
- Are you able to provide exceptional customer service and communicate effectively with a diverse range of individuals?
ASSUMPTION: Bell Partners Inc. values a collaborative and team-oriented work style, with a focus on customer focus, integrity, accountability, teamwork, and continuous improvement. Candidates should be adaptable, results-driven, and able to work effectively in a fast-paced environment.
⚠️ Potential Challenges
- Managing a large team and ensuring high levels of customer satisfaction
- Developing and administering a community budget and evaluating unit prices
- Obtaining bids for contract services and overseeing routine capital projects
- Working in a fast-paced, dynamic environment
- Regular physical activities such as walking, bending, and lifting
ASSUMPTION: This role presents several challenges, including managing a large team, developing and administering a community budget, and working in a fast-paced, dynamic environment. It also requires regular physical activities such as walking, bending, and lifting.
📈 Similar Roles Comparison
- Community Manager vs. Property Manager: Community Manager focuses more on customer service and community engagement, while Property Manager oversees the day-to-day operations of the property
- Real Estate Industry Context: The real estate industry is dynamic and competitive, with a strong focus on customer service and satisfaction
- Career Path Comparison: Community Manager is typically a mid-level management role that can lead to advancement to Regional Manager or similar positions
ASSUMPTION: Community Manager is a unique role within the real estate industry, focusing on customer service and community engagement. It offers opportunities for career growth and development within the company.
📝 Sample Projects
- Developing and implementing a marketing plan to increase leasing activity by 10% within the first six months
- Conducting regular performance appraisals and addressing employee relations or associate concerns to maintain a high level of associate satisfaction
- Overseeing routine capital projects, such as renovations or repairs, to ensure they are completed on time and within budget
ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. They are not exhaustive and may vary depending on the specific needs of the company.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the overall organizational structure, and who will I be working with?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for its employees?
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the work environment. They are not exhaustive and may vary depending on the specific needs and preferences of the candidate.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Customize your resume to highlight your leadership, marketing, and financial analysis skills, as well as your customer service and communication skills
- Write a cover letter demonstrating your understanding of the real estate industry and Bell Partners' mission and values
- Prepare examples of your marketing and sales strategies, as well as your financial analysis skills
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
