Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Towne Properties

🔹 Location: Cincinnati, OH

🔹 Job Type: On-site, Full-time

🔹 Category: Real Estate

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing daily operations to create a positive living experience for residents
• Managing leasing activities and building relationships with residents
• Collaborating with maintenance and administrative teams to maintain property standards
• Monitoring budgets, financials, and occupancy to maximize property success
• Organizing community events to enhance resident engagement and enforce community policies

ASSUMPTION: This role requires a balance of customer service, management, and organizational skills. The ideal candidate will have experience in property management and a passion for creating positive living experiences.

📋 Key Responsibilities

✅ Oversee daily operations to create a positive living experience for residents

✅ Manage leasing activities, including showing units and preparing lease agreements

✅ Build relationships with residents, resolving issues promptly and professionally

✅ Collaborate with maintenance and administrative teams to maintain property standards

✅ Monitor budgets, financials, and occupancy to maximize property success

✅ Organize community events to enhance resident engagement

✅ Enforce community policies, ensuring a safe and harmonious environment

ASSUMPTION: The responsibilities listed above are essential for creating a successful and positive living environment for residents. The ideal candidate will have experience in property management and be able to multitask effectively.

🎯 Required Qualifications

Education: High school diploma or equivalent required. Associate's or bachelor's degree in a related field preferred.

Experience: Over two years of experience in property management within the multifamily residential industry required.

Required Skills:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong interpersonal, customer service, and communication skills
• Highly organized and detail-oriented with the ability to multitask effectively
• Solid understanding of budgeting, financial reporting, and cost control
• Effective problem-solver with a proven ability to address challenges efficiently
• Skilled team leader with a collaborative and solutions-driven mindset
• Valid driver’s license, reliable vehicle, and auto-insurance

Preferred Skills:

• CAM® or CAPS® designation
• Experience working directly with property owners
• Yardi experience

ASSUMPTION: The required qualifications listed above are essential for success in this role. The preferred skills are not required but would be beneficial for the ideal candidate.

💰 Compensation & Benefits

Salary Range: $70,000 per year

Benefits:

• 401(k) with company match
• Paid holidays, vacation days, sick leave, and personal time
• Medical/Dental/Vision options and Flexible Spending Accounts
• Ongoing paid training and growth opportunities through Towne University
• Supportive, collaborative culture that values your contributions
• Career growth opportunities such as Property Manager or Area Manager

Working Hours: Monday - Friday, 9am to 6pm

ASSUMPTION: The salary range and benefits listed above are based on the information provided by the company. The working hours may vary depending on the specific needs of the property.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specifically multifamily residential property management

Company Size: 501-1,000 employees, which means there are ample opportunities for growth and collaboration

Founded: 1961, with a rich history and established reputation in the industry

Company Description:

• Towne Properties is an integrated real estate company committed to creating great places to live for over 350,000 individuals
• The company manages apartments, condos, and homes across Ohio, Indiana, Kentucky, and North Carolina
• Towne Properties is creative, personal, and philanthropic, firmly committed to being best in class

Company Specialties:

• Apartment Rentals
• COA & HOA Management
• Recreational Management
• Landscaping & Construction
• Property Management
• Property Development

Company Website: https://www.towneproperties.com/

ASSUMPTION: Towne Properties is a well-established company with a strong presence in the real estate industry. The company's commitment to creating great places to live and work makes it an attractive employer for those interested in property management.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth into advanced roles such as Property Manager or Area Manager

Reporting Structure: The Community Manager will report directly to the Property Manager or Area Manager

Work Arrangement: On-site, with a standard workweek of Monday - Friday, 9am to 6pm

Growth Opportunities:

• Impressive performers have the chance to move into advanced roles such as Property Manager or Area Manager
• The company offers ongoing paid training and growth opportunities through Towne University

ASSUMPTION: The Community Manager role is a critical position within the company, with opportunities for growth and development. The ideal candidate will have a strong work ethic and a desire to advance their career in property management.

🌍 Location & Work Environment

Office Type: On-site, with multiple office locations across the Cincinnati area

Office Location(s): 1055 St. Paul Place, Cincinnati, OH 45202, US; 6540 Centerville Business Parkway, Centerville, OH 45459, US; 2792 Circleport Dr, Erlanger, KY 41018, US; 777A Dearborn Park, Worthington, OH 43085, US; 11840c Kemper Springs Dr, Cincinnati, OH 45240, US; 11340 Montgomery Rd, 202, Cincinnati, OH 45249, US

Geographic Context:

• The Cincinnati area offers a diverse range of neighborhoods and communities, providing a unique living experience for residents
• The company's multiple office locations allow for flexibility in commuting and work arrangements
• The Cincinnati area is home to a variety of cultural attractions, sports teams, and outdoor recreation opportunities

Work Schedule: Monday - Friday, 9am to 6pm, with the possibility of occasional evening or weekend work for community events

ASSUMPTION: The on-site work environment at Towne Properties offers a collaborative and supportive culture. The company's multiple office locations provide flexibility in commuting and work arrangements, allowing employees to balance their personal and professional lives.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-person interview with the property management team
• Background and reference checks
• Job offer

Key Assessment Areas:

• Property management experience and knowledge
• Customer service and communication skills
• Problem-solving and decision-making abilities
• Leadership and teamwork skills
• Adaptability and flexibility in a fast-paced environment

Application Tips:

• Tailor your resume to highlight your property management experience and relevant skills
• Prepare for behavioral interview questions that focus on your problem-solving and customer service skills
• Research the company and the specific property to demonstrate your enthusiasm and knowledge

ATS Keywords: Property Management, Customer Service, Communication Skills, Organizational Skills, Detail-Oriented, Budgeting, Financial Reporting, Cost Control, Problem-Solving, Team Leadership, Microsoft Office, Yardi

ASSUMPTION: The application process for the Community Manager role at Towne Properties is designed to assess the candidate's property management experience, customer service skills, and problem-solving abilities. The ideal candidate will have a strong resume and be prepared to discuss their relevant experience and skills in detail.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, Outlook)
• Yardi (preferred)

ASSUMPTION: The Community Manager will be proficient in Microsoft Office Suite and may use Yardi for property management tasks. Familiarity with these tools is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Collaboration
• Accountability
• Innovation

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on customer service
• Adaptable and flexible in a fast-paced environment

Self-Assessment Questions:

• Do you have experience in property management and a passion for creating positive living experiences?
• Are you a strong communicator with excellent customer service skills?
• Are you an effective problem-solver with a proven ability to address challenges efficiently?
• Do you thrive in a collaborative and supportive work environment?

ASSUMPTION: The ideal candidate for the Community Manager role at Towne Properties will have a strong work ethic, a passion for property management, and a commitment to customer service. The candidate should also be a collaborative team player with a results-driven mindset.

⚠️ Potential Challenges

• The Community Manager role can be demanding, with long hours and occasional evening or weekend work for community events
• The ideal candidate will be able to multitask effectively and manage their time efficiently
• The role may require travel between multiple properties, depending on the specific needs of the company
• The Cincinnati area can experience extreme weather conditions, which may impact the work environment

ASSUMPTION: The Community Manager role at Towne Properties can be challenging, with long hours and occasional evening or weekend work. The ideal candidate will be able to multitask effectively and manage their time efficiently to succeed in this role.

📈 Similar Roles Comparison

• The Community Manager role is similar to other property management positions, such as Property Manager or Area Manager, but focuses specifically on creating positive living experiences for residents
• The role may differ from related positions in the level of customer service and community engagement required
• The career path for the Community Manager role may include advancement to Property Manager or Area Manager, depending on the candidate's performance and the company's needs

ASSUMPTION: The Community Manager role at Towne Properties is similar to other property management positions but focuses specifically on creating positive living experiences for residents. The role may differ from related positions in the level of customer service and community engagement required, and the career path may include advancement to Property Manager or Area Manager.

📝 Sample Projects

• Developing and implementing a resident retention program to improve occupancy rates
• Organizing and hosting community events to enhance resident engagement and satisfaction
• Collaborating with maintenance and administrative teams to maintain property standards and address resident concerns

ASSUMPTION: The Community Manager role at Towne Properties involves a variety of projects designed to create positive living experiences for residents. The ideal candidate will have experience in property management and a passion for creating engaging and satisfying living environments.

❓ Key Questions to Ask During Interview

• Can you describe the typical workweek for a Community Manager at Towne Properties?
• How does the company support the professional development of its employees?
• What are the most challenging aspects of the Community Manager role, and how does the company support its employees in overcoming these challenges?
• How does the company measure the success of its Community Managers?
• What opportunities are there for career growth and advancement within the company?

ASSUMPTION: The key questions to ask during the interview for the Community Manager role at Towne Properties focus on the work environment, professional development, and career growth opportunities. The ideal candidate will be prepared to discuss their relevant experience and skills in detail and ask thoughtful questions about the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your property management experience and relevant skills
• Prepare for behavioral interview questions that focus on your problem-solving and customer service skills
• Research the company and the specific property to demonstrate your enthusiasm and knowledge
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.