📌 Core Information
🔹 Job Title: Community Manager
🔹 Company: The NRP Group LLC
🔹 Location: Fort Worth, TX
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing daily operations of an apartment community
- Maximizing cash flow and achieving budgeted NOI
- Providing excellent customer service and quality living environment
- Overseeing financial performance, marketing, and personnel development
ASSUMPTION: This role requires a balance of financial acumen, marketing skills, and leadership to manage all aspects of apartment community operations.
📋 Key Responsibilities
✅ Oversee financial performance, maximize cash flow, and achieve budgeted NOI
✅ Coordinate marketing efforts, lease apartments, and respond to inquiries
✅ Ensure excellent customer service, maintain curb appeal, and manage resident retention
✅ Recruit, train, and mentor team members, fostering a positive work environment
✅ Monitor compliance with Fair Housing regulations and other relevant laws
✅ Serve as property representative in court proceedings under legal counsel
ASSUMPTION: This role involves a mix of financial management, customer service, and team leadership, requiring strong multitasking skills.
🎯 Required Qualifications
Education: High School Diploma or equivalent, Bachelor’s degree preferred
Experience: 5+ years of property management experience, 1 year of supervisory experience
Required Skills:
- Strong computer skills, especially in Microsoft Office Suite
- Working knowledge of Yardi software
- Understanding of applicable Landlord Tenant Laws, Fair Housing Regulations, and IRS Section 42 - LIHTC Program
Preferred Skills:
- Tax Credit Specialist (TCS) or HCCP designation
- Experience with affordable housing
ASSUMPTION: Candidates should have a strong background in property management, with a focus on financial oversight and customer service.
💰 Compensation & Benefits
Salary Range: $55,000 - $70,000 (Based on industry standards for a Community Manager with 5-10 years of experience in the real estate sector)
Benefits:
- Commission and bonus opportunities
- Paid vacation and sick leave
- 11 Paid holidays
- Paid maternity & parental bonding leave
- Short & long term disability
- Medical/Dental/Vision/Life Insurance
- 401(k) Match
- Training, certification, & growth opportunities
- Employee referral & recognition programs
Working Hours: Full-time, Monday-Friday, with on-call duties and weekend availability
ASSUMPTION: The salary range is estimated based on industry standards for a Community Manager role in the real estate sector, with consideration for the candidate's experience level and the company's size.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically multifamily housing development, ownership, and management
Company Size: 501-1,000 employees, offering a large team environment with opportunities for growth and collaboration
Founded: 1994, with over 25 years of experience in the real estate industry
Company Description:
- Vertically integrated developer, owner, builder, and manager of best-in-class multifamily housing
- Delivered over 35,000 apartment homes and currently manages over 19,000 residential units
- Three-time recipient of the National Association of Builders Multifamily Development Firm of the Year
Company Specialties:
- Multifamily & Single Family Housing
- Property Management
- Construction
Company Website: www.NRPGroup.com
ASSUMPTION: The NRP Group is a well-established real estate company with a strong track record in the multifamily housing sector.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the company
Reporting Structure: Reports directly to the Regional Property Manager
Work Arrangement: On-site, with occasional assistance at other properties and on-call duties
Growth Opportunities:
- Advancement to a Regional Property Manager role
- Expanding responsibilities within the property management team
- Transitioning to other departments within the company, such as development or construction
ASSUMPTION: This role offers opportunities for career growth and development within the company's property management division.
🌍 Location & Work Environment
Office Type: On-site, with a focus on community engagement and resident interaction
Office Location(s): Fort Worth, TX
Geographic Context:
- Fort Worth is the 13th-largest city in the United States and the fifth-largest city in the state of Texas
- Diverse and growing job market, with a strong focus on the real estate and energy sectors
- Affordable cost of living compared to other major metropolitan areas in the United States
Work Schedule: Full-time, Monday-Friday, with on-call duties and weekend availability
ASSUMPTION: The Fort Worth location offers a diverse and growing job market, with a strong focus on the real estate sector and an affordable cost of living.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the regional property manager
Key Assessment Areas:
- Property management experience and skills
- Financial acumen and budgeting abilities
- Customer service and communication skills
- Leadership and team development abilities
Application Tips:
- Highlight relevant property management experience and achievements
- Tailor resume and cover letter to emphasize skills and qualifications relevant to this role
- Prepare for behavioral interview questions focusing on problem-solving, leadership, and customer service scenarios
ATS Keywords: Property Management, Community Manager, Financial Oversight, Budgeting, Marketing, Team Development, Customer Service, Real Estate, Multifamily Housing
ASSUMPTION: The interview process will focus on assessing the candidate's property management experience, financial acumen, customer service skills, and leadership abilities.
🛠️ Tools & Technologies
- Yardi software
- Microsoft Office Suite
- Google Workspace (optional)
ASSUMPTION: This role requires proficiency in Yardi software and the Microsoft Office Suite for daily tasks and reporting.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Collaboration
- Accountability
- Innovation
Work Style:
- Team-oriented and collaborative
- Results-driven and focused on achieving goals
- Adaptable and responsive to change
- Customer-focused and committed to exceptional service
Self-Assessment Questions:
- Do you thrive in a team environment and enjoy collaborating with others to achieve common goals?
- Are you results-driven and focused on achieving financial and operational targets?
- Can you adapt to change and respond effectively to new challenges and opportunities?
- Do you have a strong commitment to providing exceptional customer service and ensuring resident satisfaction?
ASSUMPTION: The NRP Group values a team-oriented, results-driven, and adaptable work style, with a strong focus on customer service and collaboration.
⚠️ Potential Challenges
- Managing financial performance and maximizing cash flow in a competitive real estate market
- Balancing the demands of financial oversight, marketing, and customer service
- Adapting to changes in the real estate market and regulatory environment
- Managing team dynamics and fostering a positive work environment
ASSUMPTION: This role presents unique challenges related to financial management, market competition, regulatory compliance, and team leadership.
📈 Similar Roles Comparison
- Community Manager vs. Property Manager: Community Manager focuses more on day-to-day operations and customer service, while Property Manager oversees multiple properties and strategic planning
- Real Estate industry context: Multifamily housing sector offers diverse opportunities for career growth and development
- Career path comparison: Community Manager role can lead to advancement to Property Manager, Regional Property Manager, or other leadership positions within the company
ASSUMPTION: This role differs from related positions in its focus on day-to-day operations and customer service, with opportunities for advancement within the company's property management division.
📝 Sample Projects
- Implementing a new resident retention program to improve customer satisfaction and reduce turnover
- Coordinating a major capital improvement project, including budgeting, vendor selection, and project management
- Developing and executing a targeted marketing campaign to increase lease occupancy and achieve budgeted NOI
ASSUMPTION: These sample projects reflect the diverse responsibilities of a Community Manager, focusing on financial oversight, marketing, and customer service.
❓ Key Questions to Ask During Interview
- What are the most significant financial challenges facing the property, and how can I address them effectively?
- How does the company support the professional development and growth of its Community Managers?
- What are the key priorities for this role in the first 90 days, and how can I make a significant impact?
- How does the company foster a positive work environment and team culture?
- What are the most rewarding aspects of working as a Community Manager at The NRP Group?
ASSUMPTION: These interview questions focus on understanding the role's financial challenges, professional development opportunities, and the company's work environment and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant property management experience and skills
- Prepare for behavioral interview questions focusing on problem-solving, leadership, and customer service scenarios
- Research the company and its multifamily housing portfolio to demonstrate your understanding of the industry and the role
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
