📌 Core Information
🔹 Job Title: Community Manager I
🔹 Company: Carr Workplaces
🔹 Location: Washington, District of Columbia, United States
🔹 Job Type: Full-time
🔹 Category: Real Estate
🔹 Date Posted: April 4, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Engaging with clients in a high-energy office environment
- Managing client events and onboarding procedures
- Handling administrative tasks, client billing, and inventory management
- Operating office equipment and technology
ASSUMPTION: This role requires strong interpersonal skills, adaptability, and a customer-focused mindset to thrive in a fast-paced, high-stress environment.
📋 Key Responsibilities
✅ Engage with clients in a busy, high-energy office center with successful entrepreneurs and business owners in a shared workspace environment
✅ Plan, implement, and manage client events
✅ Initiate all new client onboarding procedures
✅ Demonstrate strong verbal and written communication skills
✅ Maintain all business center and community café inventory
✅ Effectively resolve client issues and questions as they arise
✅ Assist with client billing and meeting scheduling
✅ Maintain and update spreadsheets and databases to ensure all client information is current and correct
✅ Process office center invoices, distribute mail, and manage all incoming and outgoing packages
✅ Operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage machines, and copier
✅ Manage incoming calls on a multi-line cisco phone system
ASSUMPTION: This role involves a mix of customer service, administrative tasks, and event management, requiring multitasking and strong organizational skills.
🎯 Required Qualifications
Education: High School Diploma or equivalent, BA/BS Degree preferred
Experience: Minimum 6 months experience in an administrative, hospitality, or office management position
Required Skills:
- Exceptional interpersonal skills
- Strong verbal and written communication skills
- Demonstrated previous experience in customer service
- Strong knowledge of Microsoft Office Suite
- Ability to operate office equipment and technology
Preferred Skills:
- Knowledge of invoice and accounting software
ASSUMPTION: While a BA/BS degree is preferred, the company may consider candidates with relevant experience who can demonstrate strong interpersonal and customer service skills.
💰 Compensation & Benefits
Salary Range: $20.20 - $21.64 per hour + incentives + benefits
Benefits:
- 401(k) with company match
- Steady schedule (Core business hours are 8:15am-5:15pm M-F)
- Growth opportunities within the organization
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level administrative roles in the Washington, D.C. area.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, focusing on flexible workspace, conference rooms, virtual offices, and co-working spaces
Company Size: 51-200 employees, providing a mid-sized company environment with opportunities for growth and collaboration
Founded: 1993, with over three decades of experience in the real estate industry
Company Description:
- Carr Workplaces offers fully serviced, flexible offices designed for productivity, coworking, community, and success
- The company caters to smart, independent entrepreneurs who value service and professional community
- Carr Workplaces operates workspaces in key markets across the U.S., including Boston, Chicago, Los Angeles, New York, San Francisco, and D.C.
Company Specialties:
- Flexible workspace
- Conference and meeting rooms
- Virtual offices
- Fully-serviced offices
- Co-working
- Event/Venue space
- High-tech full IT support
- Video-conferencing
Company Website: http://www.carrworkplaces.com
ASSUMPTION: Carr Workplaces focuses on providing high-quality, flexible workspace solutions with a strong emphasis on customer service and community building.
📊 Role Analysis
Career Level: Entry-level, with opportunities for growth and advancement within the company
Reporting Structure: This role reports directly to the Community Manager or a similar supervisor within the company
Work Arrangement: On-site, full-time position with core business hours from 8:15am to 5:15pm Monday through Friday
Growth Opportunities:
- Progression to higher-level administrative or management roles within the company
- Expansion of responsibilities and skillset based on performance and company needs
ASSUMPTION: This entry-level position offers a solid foundation for a career in real estate or office management, with opportunities for growth and development within the company.
🌍 Location & Work Environment
Office Type: High-energy, shared workspace environment with successful entrepreneurs and business owners
Office Location(s): 1325 G Street NW, Suite 500, Washington, DC 20005, USA
Geographic Context:
- The office is located in the heart of Washington, D.C., providing easy access to public transportation, dining, and entertainment options
- The area is known for its vibrant business community and diverse cultural scene
- The office is close to major highways and attractions, making it easily accessible for clients and employees
Work Schedule: Full-time, with core business hours from 8:15am to 5:15pm Monday through Friday
ASSUMPTION: The office environment is fast-paced, dynamic, and collaborative, with a strong focus on customer service and community building.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager or a member of the HR team
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Interpersonal skills and customer service experience
- Event planning and management skills
- Administrative and organizational skills
- Adaptability and problem-solving abilities
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on customer service, event management, and administrative tasks
- Tailor your cover letter to demonstrate your enthusiasm for the role and your understanding of the company's mission and values
- Prepare examples of successful client interactions, event planning, or problem-solving scenarios to discuss during the interview
ATS Keywords: Customer service, event planning, administrative tasks, client management, inventory management, office equipment operation, Microsoft Office Suite, multi-line phone management
ASSUMPTION: The application process for this role is likely to be competitive, with a focus on identifying candidates with strong interpersonal skills, customer service experience, and event planning abilities.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Multi-line cisco phone system
- Office equipment and technology (printers, scanners, copiers, postage machines)
- Accounting and invoice software (if applicable)
ASSUMPTION: Familiarity with Microsoft Office Suite and basic office equipment is essential for this role, while experience with accounting and invoice software may be preferred but not required.
👔 Cultural Fit Considerations
Company Values:
- Hospitality-driven approach to the office environment
- Energizing professional community
- Concierge level services
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Customer-focused and service-driven
Self-Assessment Questions:
- Do you thrive in a high-energy, fast-paced work environment?
- Are you able to maintain a positive attitude and provide excellent customer service under pressure?
- Do you enjoy working as part of a team to create a vibrant and professional community?
ASSUMPTION: Carr Workplaces values employees who are energetic, social-minded, and team-oriented, with a strong commitment to customer service and community building.
⚠️ Potential Challenges
- Managing multiple tasks and priorities in a fast-paced environment
- Resolving client issues and problems efficiently and effectively
- Adapting to changing technologies, processes, and environments
- Working independently with minimal supervision
ASSUMPTION: While this role offers a dynamic and engaging work environment, it also presents challenges that require strong organizational skills, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- Compared to other administrative or office management roles, this position places a greater emphasis on event planning and management, as well as client engagement and community building
- In the real estate industry, this role is unique in its focus on flexible workspace and shared office environments, catering to entrepreneurs and business owners
- Career progression in this role may lead to higher-level administrative or management positions within the company, with opportunities for growth and development
ASSUMPTION: This role offers a unique blend of administrative, customer service, and event management responsibilities, with opportunities for growth and advancement within the company.
📝 Sample Projects
- Planning and executing a successful client event, including logistics, catering, and vendor management
- Developing and implementing a new client onboarding process to improve efficiency and client satisfaction
- Managing office inventory and supplies, including tracking usage, reordering, and maintaining accurate records
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for the Community Manager I role, focusing on event planning, client management, and administrative tasks.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does Carr Workplaces support the growth and development of its employees?
- What are the most challenging aspects of this role, and how can I prepare to succeed in them?
- How does Carr Workplaces foster a collaborative and engaging work environment?
- What opportunities are there for professional growth and advancement within the company?
ASSUMPTION: These interview questions are designed to provide insight into the day-to-day responsibilities, company culture, and career growth opportunities for the Community Manager I role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, focusing on customer service, event management, and administrative tasks
- Write a cover letter that demonstrates your enthusiasm for the role and your understanding of Carr Workplaces' mission and values
- Prepare examples of successful client interactions, event planning, or problem-solving scenarios to discuss during the interview
- Follow up with the hiring manager or HR team one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
