📌 Core Information
🔹 Job Title: Community Manager - Lease Up
🔹 Company: Greystar
🔹 Location: Aerie, Washington, DC
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing day-to-day operations of an assigned property
- Overseeing team members and resources to achieve budgeted goals
- Ensuring compliance with company policies, regulations, and laws
- Promoting resident satisfaction and retention
- Collaborating with clients/owners and managing relationships
ASSUMPTION: This role requires a balance of operational, financial, and customer service skills. The ideal candidate will have experience in property management and a strong understanding of budgeting, financial reporting, and lease enforcement.
📋 Key Responsibilities
✅ Develop and manage property budgets, analyze financial statements, and review market information
✅ Achieve targeted revenues through rent setting, collection, and timely financial transactions
✅ Approve vendor invoices, manage petty cash, and ensure expenditure control
✅ Oversee lease enforcement process, including application approval, discounts, renewals, inspections, and evictions
✅ Gather and analyze market trends, and implement short- and long-range marketing and leasing strategies
✅ Promote resident satisfaction by responding to complaints, addressing service issues, and ensuring maintenance team compliance
✅ Conduct regular property inspections and maintain physical aspects of the property
✅ Supervise property staff through interviewing, hiring, orienting, training, and managing performance
✅ Assist in managing client/owner relationships by meeting with owners, conducting property tours, and providing updates
ASSUMPTION: This role involves a high level of multitasking, requiring strong organizational skills and the ability to prioritize tasks effectively.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 5-10 years of experience in property management, with a focus on lease-up and stabilized properties
Required Skills:
- Proven experience in budgeting, financial reporting, and lease enforcement
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Ability to work independently and in a fast-paced environment
- Proficiency in Microsoft Office Suite and property management software
Preferred Skills:
- Experience with Yardi or similar property management software
- Bilingual or multilingual skills
- Certified Property Manager (CPM) designation
ASSUMPTION: Candidates with experience in lease-up properties and a strong understanding of budgeting and financial reporting will be most successful in this role.
💰 Compensation & Benefits
Salary Range: $100,000 - $105,000 per year
Benefits:
- Competitive medical, dental, vision, and disability & life insurance benefits
- Generous paid time off, including vacation, personal days, sick days, and holidays
- Onsite housing discount at Greystar-managed communities (subject to discount and unit availability)
- 6-week paid sabbatical after 10 years of service (and every 5 years thereafter)
- 401(k) with company match up to 6% of pay after 6 months of service
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000
- Employee assistance program, critical illness, accident, hospital indemnity, pet insurance, and legal plans
- Charitable giving program
Working Hours: Full-time, Monday-Friday, with on-call duties during evenings, weekends, and holidays
ASSUMPTION: The salary range provided is based on industry standards for property management roles with similar experience levels and locations. Benefits are subject to change and may vary based on employment status and location.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically rental housing, logistics, and life sciences
Company Size: 10,001+ employees, providing a large network of resources and opportunities for growth
Founded: 1993, with over 27 years of experience in the industry
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services
- The company manages and operates more than $315 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region
- Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's extensive global presence and diverse service offerings provide ample opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: Mid-level to senior management, with potential for growth into regional or corporate roles
Reporting Structure: Reports directly to the Regional Manager or similar role, with oversight of on-site property team members
Work Arrangement: On-site, with potential for occasional travel to assist other properties or attend business meetings
Growth Opportunities:
- Progression into regional or corporate roles within Greystar's extensive global network
- Expansion of responsibilities and team management as the property grows and stabilizes
- Cross-functional experience through collaboration with Greystar's various service lines
ASSUMPTION: This role offers a clear career path for experienced property management professionals looking to advance their careers within a large, global organization.
🌍 Location & Work Environment
Office Type: On-site, with a focus on community engagement and resident interaction
Office Location(s): Aerie, Washington, DC
Geographic Context:
- The Washington, DC metropolitan area offers a diverse and vibrant cultural scene, with numerous museums, theaters, and historical sites
- The area is home to a strong job market, with numerous opportunities in various industries
- The cost of living in the DC area is higher than the national average, with a median home value of approximately $600,000
Work Schedule: Full-time, with on-call duties during evenings, weekends, and holidays
ASSUMPTION: The on-site work environment and on-call duties require strong time management skills and the ability to balance work and personal life effectively.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- On-site interview with the hiring manager and team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Property management experience and expertise
- Budgeting and financial reporting skills
- Leadership and team management abilities
- Customer service and communication skills
- Adaptability and problem-solving skills
Application Tips:
- Tailor your resume to highlight relevant property management experience and skills
- Prepare for behavioral interview questions that focus on your experience with lease-up properties, budgeting, and team management
- Research Greystar's company culture and values to demonstrate your fit for the role
ATS Keywords: Property Management, Lease-Up, Budgeting, Financial Reporting, Team Management, Customer Service, Real Estate, Apartment Community, Resident Retention
ASSUMPTION: Greystar's interview process is designed to assess candidates' technical skills, leadership potential, and cultural fit within the organization.
🛠️ Tools & Technologies
- Yardi or similar property management software
- Microsoft Office Suite
- Google Workspace (optional)
ASSUMPTION: Proficiency in property management software and Microsoft Office Suite is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Accountability
- Teamwork
- Innovation
Work Style:
- Collaborative and team-oriented
- Results-driven and goal-focused
- Adaptable and resilient
- Strong communication and interpersonal skills
- Ability to work independently and in a fast-paced environment
Self-Assessment Questions:
- How have you demonstrated integrity and accountability in your previous roles?
- Can you provide an example of a time when you had to adapt to a significant change or challenge, and how did you approach it?
- How do you prioritize and manage multiple tasks and responsibilities effectively?
ASSUMPTION: Greystar values candidates who align with their core values and can thrive in a collaborative, fast-paced work environment.
⚠️ Potential Challenges
- Managing a lease-up property requires strong organizational skills and the ability to prioritize tasks effectively
- On-call duties during evenings, weekends, and holidays may impact work-life balance
- Working in a fast-paced environment may be challenging for candidates who prefer a more structured or predictable work environment
- The competitive real estate market in the Washington, DC area may present unique challenges in achieving occupancy and revenue goals
ASSUMPTION: Candidates should carefully consider their personal and professional priorities when evaluating this role and its potential challenges.
📈 Similar Roles Comparison
- Community Manager - Lease Up vs. Property Manager - Stabilized: Lease-up properties require more focus on marketing, leasing, and resident retention, while stabilized properties focus more on maintenance, budgeting, and long-term resident satisfaction
- Real Estate Industry Context: The real estate industry is cyclical and subject to market fluctuations, which can impact occupancy rates, rental income, and property values
- Career Path Comparison: Experienced property management professionals can advance into regional or corporate roles within Greystar or explore opportunities in related industries, such as investment management or development
ASSUMPTION: Candidates should consider their long-term career goals and the specific requirements of lease-up properties when comparing this role to similar positions.
📝 Sample Projects
- Developing and implementing a marketing and leasing strategy to achieve targeted occupancy and revenue goals for a new lease-up property
- Managing the lease enforcement process for a stabilized property, including application approval, discounts, renewals, inspections, and evictions
- Conducting regular property inspections and addressing maintenance issues to ensure the physical aspects of the property meet established standards for safety, cleanliness, and general appearance and appeal
ASSUMPTION: These sample projects provide insight into the day-to-day responsibilities and challenges faced by community managers in lease-up properties.
❓ Key Questions to Ask During Interview
- Can you describe the typical lease-up cycle for a property in the Washington, DC area, and how this role supports that process?
- How does Greystar support community managers in achieving occupancy and revenue goals, particularly during challenging market conditions?
- Can you provide an example of a time when you had to adapt your marketing or leasing strategy to respond to changes in the market or competitive landscape?
- How does Greystar foster a collaborative and inclusive work environment, and what resources are available to support employee growth and development?
- What opportunities exist for career growth and advancement within Greystar, particularly for experienced property management professionals?
ASSUMPTION: Asking thoughtful and informed questions demonstrates your interest in the role and commitment to understanding the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant property management experience and skills, such as lease-up, budgeting, and team management
- Prepare a cover letter that demonstrates your understanding of the role and your fit for Greystar's company culture
- If applicable, prepare examples or a portfolio showcasing your experience with lease-up properties, marketing strategies, and team management
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
