📌 Core Information
🔹 Job Title: Community Manager (Lease Up) - Oak House
🔹 Company: Greystar
🔹 Location: Oak House, Leander, TX
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing day-to-day operations of an assigned property
- Overseeing team members and ensuring compliance with company policies
- Achieving budgeted financial and operational goals
- Promoting resident satisfaction and retention
- Collaborating with clients/owners and managing vendor relationships
ASSUMPTION: This role requires strong leadership, organizational, and communication skills. Experience in property management is essential.
📋 Key Responsibilities
✅ Develop and manage property budgets, analyze financial statements, and review market information
✅ Approve invoices, manage petty cash, and ensure timely rent collection
✅ Oversee lease enforcement process, conduct apartment inspections, and impose late fees
✅ Gather and analyze market trends, implement marketing strategies, and achieve occupancy and revenue goals
✅ Promote resident satisfaction, address complaints, and manage service requests
✅ Conduct regular property inspections and maintain physical aspects of the property
✅ Supervise property staff, hire and train employees, and manage their performance
✅ Assist in managing client/owner relationships and provide property performance updates
ASSUMPTION: This role involves a high level of responsibility and requires strong attention to detail, time management, and problem-solving skills.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 2-5 years of experience in property management, preferably in multi-family housing
Required Skills:
- Proven leadership and team management skills
- Strong financial and operational reporting skills
- Excellent communication and customer service skills
- Ability to analyze market trends and implement strategies
- Proficiency in Microsoft Office Suite and property management software
Preferred Skills:
- Experience with Yardi or similar property management software
- Fluency in Spanish
ASSUMPTION: Candidates with experience in multi-family housing and a strong understanding of financial and operational reporting are preferred.
💰 Compensation & Benefits
Salary Range: $80,000 - $85,000 per year
Benefits:
- Competitive medical, dental, vision, and disability & life insurance benefits
- Generous paid time off, including vacation, personal days, sick days, and holidays
- Onsite housing discount at Greystar-managed communities (subject to discount and unit availability)
- 6-week paid sabbatical after 10 years of service (and every 5 years thereafter)
- 401(k) with company match up to 6% of pay after 6 months of service
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000
- Employee assistance program, critical illness, accident, hospital indemnity, pet insurance, and legal plans
- Charitable giving program and benefits
Working Hours: Full-time, with flexible scheduling, including evenings, weekends, and holidays
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Community Manager role in the real estate sector. Benefits are subject to change and may vary based on employment status and location.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically multi-family housing and rental residential real estate
Company Size: 10,001+ employees, providing a large network of resources and opportunities for growth
Founded: 1993, with a history of providing world-class service in the rental housing industry
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services
- The company manages and operates more than $315 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region
- Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's extensive global presence and integrated business model provide employees with diverse career opportunities and a strong platform for growth.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the company
Reporting Structure: Reports directly to the Property Manager or Regional Manager
Work Arrangement: On-site, with potential for hybrid or remote work depending on the specific property and management's discretion
Growth Opportunities:
- Advancement to Property Manager or Regional Manager roles
- Expansion into other areas of the business, such as investment management or development
- Cross-functional collaboration and learning opportunities within the company's integrated business model
ASSUMPTION: Greystar's large size and diverse business model offer numerous growth and development opportunities for employees.
🌍 Location & Work Environment
Office Type: On-site, with potential for hybrid or remote work depending on the specific property and management's discretion
Office Location(s): Oak House, Leander, TX
Geographic Context:
- Leander, TX is a suburb of Austin, offering a mix of urban and rural living with easy access to outdoor activities and cultural attractions
- The area is experiencing significant growth, with new developments and job opportunities
- Leander is home to several major employers, including Dell, Apple, and Samsung
Work Schedule: Full-time, with flexible scheduling, including evenings, weekends, and holidays
ASSUMPTION: The work environment is dynamic and fast-paced, with a strong focus on customer service and operational excellence.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- On-site or virtual interview with the property management team
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Property management experience and skills
- Leadership and team management abilities
- Financial and operational reporting proficiency
- Customer service and communication skills
- Adaptability and problem-solving skills
Application Tips:
- Highlight relevant property management experience and achievements in your resume
- Tailor your cover letter to the specific property and company, demonstrating your understanding of the role and enthusiasm for the opportunity
- Prepare for behavioral interview questions that focus on your experience and skills in property management, team leadership, and problem-solving
ATS Keywords: Property Management, Community Manager, Lease Up, Multi-Family Housing, Budgeting, Financial Reporting, Marketing Strategies, Resident Relations, Team Management, Compliance, Lease Enforcement, Vendor Management, Market Analysis, Customer Service, Operational Goals, Property Inspections, Training, Communication
ASSUMPTION: Greystar's application process is competitive, with a strong focus on finding the best fit for both the company and the candidate.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management software (Yardi, similar)
- Budgeting and financial reporting tools
- Customer relationship management (CRM) software
ASSUMPTION: Greystar provides employees with the necessary tools and technologies to perform their jobs effectively.
👔 Cultural Fit Considerations
Company Values:
- Integrity: Upholding the highest ethical standards and acting with honesty and transparency
- Excellence: Striving for continuous improvement and delivering outstanding results
- Collaboration: Working together to achieve common goals and fostering a culture of teamwork
Work Style:
- Fast-paced and dynamic, with a strong focus on customer service and operational excellence
- Results-driven, with a focus on achieving budgeted financial and operational goals
- Team-oriented, with a strong emphasis on collaboration and communication
Self-Assessment Questions:
- Do you have experience in property management, with a strong understanding of financial and operational reporting?
- Are you comfortable working in a fast-paced, dynamic environment with a focus on customer service and operational excellence?
- Do you possess strong leadership and team management skills, with the ability to motivate and inspire team members?
ASSUMPTION: Greystar's culture values integrity, excellence, and collaboration, with a strong focus on customer service and operational excellence.
⚠️ Potential Challenges
- Managing a large team and ensuring consistent performance and compliance with company policies
- Dealing with difficult residents and resolving complex lease enforcement issues
- Adapting to changes in the market and implementing new strategies to achieve occupancy and revenue goals
- Balancing the demands of the role with personal and family responsibilities
ASSUMPTION: The role of Community Manager presents unique challenges and opportunities for growth and development.
📈 Similar Roles Comparison
- Community Manager vs. Property Manager: Community Managers focus on day-to-day operations and resident relations, while Property Managers oversee multiple properties and teams, with a broader strategic focus
- Real Estate Industry Context: The real estate industry is dynamic and competitive, with a strong focus on customer service, operational excellence, and financial performance
- Career Path Comparison: Community Managers can advance to Property Manager or Regional Manager roles, with opportunities for expansion into other areas of the business, such as investment management or development
ASSUMPTION: The role of Community Manager is a critical component of Greystar's integrated business model, with opportunities for growth and advancement within the company.
📝 Sample Projects
- Implementing a new resident communication system to improve satisfaction and retention
- Developing and executing a marketing strategy to achieve targeted occupancy and revenue goals
- Conducting a comprehensive property inspection and addressing maintenance issues to ensure compliance with company standards and regulations
ASSUMPTION: Greystar's integrated business model provides employees with diverse project opportunities and a strong platform for growth and development.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the role, and how can I best prepare to address them?
- How does this property's management team collaborate and support each other in achieving our goals?
- What opportunities are there for growth and advancement within the company?
- How does Greystar support work-life balance for its employees?
- What are the most important qualities and skills you look for in a successful Community Manager?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the linked job posting
- Tailor your resume to highlight relevant property management experience and skills
- Write a cover letter that demonstrates your understanding of the role and enthusiasm for the opportunity
- Prepare for behavioral interview questions that focus on your experience and skills in property management, team leadership, and problem-solving
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
