Community Manager - LIHTC Lease-Up Specialist

📌 Core Information

🔹 Job Title: Community Manager - LIHTC Lease-Up Specialist

🔹 Company: Wendover Management, LLC

🔹 Location: Atlanta, Georgia, United States

🔹 Job Type: Full-Time

🔹 Category: Real Estate

🔹 Date Posted: April 3, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading and directing leasing and service teams to achieve departmental goals
• Managing budgets and maintenance expenses
• Ensuring high-quality customer service and maintaining safety and compliance
• Adapting to change and thriving in a fast-paced environment

ASSUMPTION: This role requires a high level of responsibility and leadership, with a focus on driving results and maintaining high-quality standards.

📋 Key Responsibilities

✅ Lead and direct leasing and service teams to achieve departmental goals

✅ Manage budgets and maintenance expenses within budget

✅ Ensure high-quality customer service and maintain safety and compliance

✅ Develop and maintain a preventative maintenance program

✅ Manage vendor relationships and analyze asset improvement needs

✅ Coordinate inspections, service, and repairs with minimal disruption to residents and community operations

✅ Ensure accurate, detailed, and timely maintenance records for all activities

✅ Maintain community security and safety systems, ensuring compliance with all guidelines

✅ Ensure all company safety procedures are followed and potentially unsafe conditions are corrected immediately

ASSUMPTION: This role requires a strong focus on team leadership, budget management, and customer service, with a keen eye on safety and compliance.

🎯 Required Qualifications

Education: Bachelor’s degree preferred

Experience: Proven work experience as a Property Manager for at least 3 years

Required Skills:

• Team leadership and management
• Budgeting and expense management
• Work quality and scheduling
• Purchasing and vendor management
• Resident customer service
• Safety and procedure management
• Adaptability and time management
• Proficiency in MS Office and relevant databases and software
• Proficiency in social media platforms, including Facebook, Instagram

Preferred Skills:

• Property management designation (CAM, CAPS, CPM)
• Experience with LIHTC properties
• Fluency in Spanish

ASSUMPTION: Candidates should have a strong background in property management, with a focus on team leadership, budget management, and customer service. Experience with LIHTC properties and fluency in Spanish may be beneficial but are not required.

💰 Compensation & Benefits

Salary Range: $55,000 - $75,000 per year (Based on industry standards for a Community Manager with 5-10 years of experience in the Atlanta, GA area)

Benefits:

• Medical, Dental, Vision, Life, LTD/STD insurance
• Paid Holidays and Generous Paid Time Off
• Flexible Spending Accounts and Health Savings Account
• Employee Assistance Program
• Meaningful career development and growth with on-going training and educational reimbursement
• 401(K) with company match up to 3% of annual salary
• Rent discounts

Working Hours: Full-time position, typically 40 hours per week, with the possibility of additional hours to perform duties and may include after hours and weekends

ASSUMPTION: The salary range is estimated based on industry standards for a Community Manager with 5-10 years of experience in the Atlanta, GA area. The benefits package is comprehensive and designed to meet the needs of eligible associates.

📌 Applicant Insights

🔍 Company Context

Industry: Wendover Management, LLC operates in the Real Estate industry, with a focus on affordable and workforce housing. The company is part of the larger Wendover Housing Partners, LLC, which was founded in 1995 and is headquartered in Altamonte Springs, Florida.

Company Size: Wendover Management, LLC has 51-200 employees, providing a medium-sized company environment where applicants can expect a structured yet collaborative work culture.

Founded: Wendover Housing Partners, LLC was founded in 1995, with Wendover Management, LLC serving as the property management division of the company.

Company Description:

• Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC
• The company builds, finances, and manages multifamily communities for students, families, and seniors
• Wendover Management, LLC aims to create quality housing opportunities in a variety of economically and socially diverse neighborhoods

Company Specialties:

• Affordable housing
• Workforce housing
• Property management
• Real estate development and investment

Company Website: http://www.wendovergroup.com

ASSUMPTION: Wendover Management, LLC is part of a larger real estate company with a focus on affordable and workforce housing. The company values quality housing and exceptional experiences for its residents.

📊 Role Analysis

Career Level: This role is suitable for an experienced professional with 5-10 years of property management experience, seeking a leadership role with growth opportunities.

Reporting Structure: The Community Manager reports directly to the Regional Property Manager and oversees the leasing and service teams.

Work Arrangement: This is an on-site, full-time position with the possibility of additional hours to perform duties and may include after hours and weekends.

Growth Opportunities:

• Advancement to Regional Property Manager or other leadership roles within the company
• Expanding skills and knowledge through on-going training and educational reimbursement
• Gaining experience in various aspects of property management, including leasing, maintenance, and customer service

ASSUMPTION: This role offers growth opportunities for experienced professionals seeking to advance their careers in property management. The company provides on-going training and educational reimbursement to support employee development.

🌍 Location & Work Environment

Office Type: Wendover Management, LLC has an office located in Altamonte Springs, Florida, with this specific role based in Atlanta, Georgia.

Office Location(s): 1105 Kensington Park Drive, Suite 200, Altamonte Springs, FL 32714, US (Headquarters), and Brentwood Commons, Atlanta, GA (specific role location)

Geographic Context:

• Atlanta, Georgia, is the capital and most populous city of the U.S. state of Georgia
• The city is known for its rich history, vibrant culture, and diverse neighborhoods
• Atlanta offers a variety of housing options, with Brentwood Commons located in a family-friendly area

Work Schedule: Full-time position, typically 40 hours per week, with the possibility of additional hours to perform duties and may include after hours and weekends

ASSUMPTION: This role is based in Atlanta, Georgia, with the headquarters located in Altamonte Springs, Florida. The work environment is fast-paced and dynamic, with a focus on teamwork and collaboration.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the Recruiting Team
• In-person or video interview with the Regional Property Manager
• Background and reference checks
• Job offer and onboarding

Key Assessment Areas:

• Property management experience and expertise
• Leadership and team management skills
• Budgeting and expense management
• Customer service and communication skills
• Adaptability and problem-solving abilities

Application Tips:

• Highlight relevant property management experience and achievements in your resume
• Tailor your cover letter to demonstrate your understanding of the role and company
• Prepare examples of your problem-solving skills and leadership experiences
• Research the company and industry to show your enthusiasm and knowledge

ATS Keywords: Community Manager, Property Manager, Lease-Up, LIHTC, Budgeting, Expense Management, Team Leadership, Customer Service, Safety, Compliance, Wendover Management, LLC

ASSUMPTION: The application process for Wendover Management, LLC involves several stages, including an online application, phone or video screen, and in-person or video interview. Applicants should highlight their relevant experience and skills, and be prepared to discuss their problem-solving abilities and leadership experiences.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Property management software (e.g., Yardi, MRI, AppFolio)
• Social media platforms (Facebook, Instagram)
• Maintenance management software (e.g., Maintenance Connection, Building Engines)

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and property management software. Familiarity with social media platforms and maintenance management software is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• Perseverance – We never give up!
• Adaptability – We welcome change with open arms!
• Passion – We focus on what excites us!
• Integrity – We do what is right for our stakeholders!
• Commitment – We do what we say and say what we do!
• Family – We are all one!

Work Style:

• Collaborative and team-oriented
• Fast-paced and dynamic
• Focused on results and high-quality standards
• Adaptable and open to change

Self-Assessment Questions:

• Do I possess strong leadership and team management skills?
• Am I adaptable and able to thrive in a fast-paced environment?
• Do I have a proven track record of success in property management?
• Am I passionate about creating quality housing opportunities for residents?

ASSUMPTION: Wendover Management, LLC values perseverance, adaptability, passion, integrity, commitment, and a family-oriented work environment. Applicants should assess their fit with these values and work style before applying.

⚠️ Potential Challenges

• Managing a team in a fast-paced, dynamic environment
• Adapting to change and maintaining high-quality standards
• Ensuring compliance with all company, local, city, state, and federal guidelines
• Addressing potentially unsafe conditions immediately
• Managing budgets and maintenance expenses within budget

ASSUMPTION: This role presents challenges in managing a team in a fast-paced environment, adapting to change, and maintaining high-quality standards. Applicants should be prepared to address these challenges and demonstrate their problem-solving skills.

📈 Similar Roles Comparison

• Community Manager vs. Property Manager: Both roles involve managing properties and teams, but the Community Manager role focuses more on the community aspect, including leasing, customer service, and resident relations
• LIHTC Lease-Up Specialist: This role is specific to Low-Income Housing Tax Credit (LIHTC) properties and focuses on lease-up strategies to achieve high occupancy rates
• Career Path: Community Manager to Regional Property Manager or other leadership roles within the company

ASSUMPTION: This role is similar to a Property Manager role but with a focus on the community aspect and lease-up strategies for LIHTC properties. The career path for this role may lead to Regional Property Manager or other leadership roles within the company.

📝 Sample Projects

• Developing and implementing a successful lease-up strategy for a new LIHTC property
• Managing a team to achieve high occupancy rates and excellent resident satisfaction scores
• Improving operational efficiency and reducing expenses through process improvement initiatives

ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role, including lease-up strategies, team management, and operational efficiency.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the community and how can this role address them?
• How does this role fit into the company's long-term goals and growth plans?
• What opportunities are there for professional development and advancement within the company?
• How does the company support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion?

ASSUMPTION: These key questions help applicants understand the company's goals, growth plans, and commitment to employee development and work-life balance. They also demonstrate the applicant's interest in the company's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant property management experience and skills
• Write a cover letter that demonstrates your understanding of the role and company
• Prepare examples of your problem-solving skills and leadership experiences
• Follow up with the Recruiting Team one week after submission to inquire about your application status

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.