Community Manager: Part-Time

📌 Core Information

🔹 Job Title: Community Manager: Part-Time

🔹 Company: ACC MANAGEMENT GROUP, INC.

🔹 Location: Wausau, Wisconsin, United States

🔹 Job Type: Part-Time

🔹 Category: Real Estate

🔹 Date Posted: April 3, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing a project-based Section 8 property with a tax credit layer totaling 50 units
• Ensuring complexes and vacancies are ready for showings and move-in dates
• Effectively communicating property features and amenities to prospects
• Addressing resident concerns and maintenance requests in a timely manner
• Processing lease paperwork and collecting rent according to company procedures and policies

ASSUMPTION: This role requires strong organizational skills, excellent communication, and the ability to multitask in a fast-paced environment. Experience in property management, particularly with Section 8 and LIHTC, is highly desirable.

📋 Key Responsibilities

✅ Ensure complexes and vacancies are ready for showings and move-in dates

✅ Effectively communicate property features and amenities to all prospects

✅ Answer questions to all prospects and potential applicants in a timely manner

✅ Conduct showings of vacant units to all interested prospects

✅ Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints

✅ Address resident concerns and all maintenance requests in a timely manner

✅ Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals

✅ Generate, distribute, and monitor renewal notices and follow up accordingly

✅ Coordinate and process all lease paperwork for all move in and move outs

✅ Collect payment of rent according to company procedures and policies

✅ Handle and process all delinquency matters and reporting as need be

✅ Maintain strong resident relations while continuing to enact company and community policies

✅ Lead all resident relations matters or concerns that are presented in a timely manner

✅ Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property

✅ Record and document all resident correspondence as appropriate

✅ Report and document all accident and emergency situations in a timely manner

✅ Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law

✅ Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area

✅ Oversee and supervise all maintenance activity of employees and independent contractors

✅ Manage all on-site property employees with providing proper training, guidance, and coaching

✅ Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation

✅ Understand, maintain, and stay up to date on assigned property(s) description and classification

✅ Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures

✅ Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval

✅ Coordinate bank deposits as needed

✅ Complete all assigned reports and/or projects to the Regional Manager by the required deadline

ASSUMPTION: This role requires a high level of organization, strong communication skills, and the ability to manage multiple tasks and priorities effectively.

🎯 Required Qualifications

Education: High School diploma or equivalent required

Experience: 1-2 years of property management or industry-related experience required

Required Skills:

• Knowledge of project-based section 8 or section 42 experience a plus
• Knowledge of fair housing laws a plus
• Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database, and presentation software (MS outlook, word, and excel)
• Experience with Onesite software is a plus
• Ability to physically inspect the properties
• Must be able to lift up to 25 pounds unassisted and as needed
• Flexibility with working hours and availability for later hours or Saturdays as needed
• Ability to prioritize and possess efficient time management skills
• Demonstrates excellent verbal and written communication skills
• Strong customer service skills with ability to handle complaints in a positive and time-efficient manner
• Goal-oriented and team player
• Ability to work independently under tight deadlines
• Exhibits a high degree of professionalism and respect through appearance and interactions with others

Preferred Skills:

• Bilingual (Spanish/English) a plus

ASSUMPTION: Candidates with relevant experience in property management, particularly with Section 8 and LIHTC, will be strongly considered for this role.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (pro-rated for part-time)

Benefits:

• Competitive Pay
• 401K
• Paid Time Off
• Bonus Opportunities

Working Hours: 24 hours per week, with flexibility for later hours or Saturdays as needed

ASSUMPTION: The salary range is estimated based on industry standards for part-time community managers with 1-2 years of experience in the real estate sector.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specifically Property Management and Affordable Housing

Company Size: 201-500 employees

Founded: 1990 (estimated, based on LinkedIn profile)

Company Description:

• ACC Management Group, Inc. is a full-service, third-party property management firm based in Oshkosh, Wisconsin
• They specialize in the management of luxury and affordable housing in various State and Federal Programs, including Section 42-Tax Credit, Section 8, and Section 515-Rural Development
• ACC currently operates over 9,000 apartment units throughout Wisconsin and northern Illinois

Company Specialties:

• Property Management
• Affordable Housing
• Compliance
• REAC
• Section 42
• Section 8
• Section 515
• RAD
• HOME

Company Website: http://accmanagementgroup.com/

ASSUMPTION: ACC Management Group is a well-established company with a strong presence in the real estate industry, focusing on property management and affordable housing.

📊 Role Analysis

Career Level: Entry to Mid-Level

Reporting Structure: This role reports directly to the Regional Manager

Work Arrangement: Part-time, on-site

Growth Opportunities:

• ACC offers a variety of employment opportunities for growth, such as Janitorial/Groundskeeping, Property Maintenance, Assistant Community Manager, Community Manager, Area Manager, Regional Manager, Compliance, Accounting, Recruitment & HR, Office Administrative, Marketing, Training, and more

ASSUMPTION: This role offers opportunities for career growth within the company, as ACC Management Group is an all-encompassing property management company.

🌍 Location & Work Environment

Office Type: Professional office environment

Office Location(s): 1309G Townline Rd, Wausau, WI 54403, United States

Geographic Context:

• Wausau is a city in and the county seat of Marathon County, Wisconsin, United States
• The city had a population of 38,400 as of the 2020 census
• Wausau is located in Central Wisconsin, along the Wisconsin River

Work Schedule: Monday-Friday, with flexibility for later hours or Saturdays as needed

ASSUMPTION: The work environment is professional and fast-paced, with a focus on strong communication and customer service.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the Hiring Manager
• In-person or virtual interview with the Regional Manager
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Property management experience and knowledge
• Customer service skills
• Communication and interpersonal skills
• Time management and organizational skills
• Problem-solving and decision-making abilities

Application Tips:

• Highlight relevant experience in property management, particularly with Section 8 and LIHTC
• Tailor your resume to emphasize skills and experiences relevant to the key responsibilities of the role
• Prepare for behavioral interview questions that focus on your problem-solving and customer service skills
• Research ACC Management Group and the property to demonstrate your interest and preparation

ATS Keywords: Community Manager, Property Management, Section 8, LIHTC, Fair Housing, Customer Service, Time Management, Communication, Problem Solving

ASSUMPTION: The application process for ACC Management Group is competitive, and candidates with relevant experience and strong communication skills will have a better chance of success.

🛠️ Tools & Technologies

• Onesite software
• Microsoft Office Suite (Word, Excel, Outlook)
• Property management software (e.g., Yardi, AppFolio, Buildium)

ASSUMPTION: Familiarity with property management software and Onesite software is a plus, but not required.

👔 Cultural Fit Considerations

Company Values:

• Teamwork
• Open Communication
• Empowerment
• Accountability
• Flexibility, Adaptability, Change Management

Work Style:

• Fast-paced and goal-oriented
• Collaborative and team-focused
• Adaptable and change-ready
• Customer-centric

Self-Assessment Questions:

• Do you thrive in a fast-paced, collaborative environment?
• Are you adaptable and able to manage change effectively?
• Do you have strong customer service skills and a customer-centric mindset?

ASSUMPTION: ACC Management Group values a strong work ethic, collaboration, and adaptability in their employees.

⚠️ Potential Challenges

• Managing multiple priorities and tasks in a fast-paced environment
• Addressing resident concerns and complaints effectively
• Maintaining a high level of organization and attention to detail
• Working flexible hours, including later hours or Saturdays as needed

ASSUMPTION: This role requires strong time management, organizational, and communication skills to overcome these potential challenges.

📈 Similar Roles Comparison

• Community Manager vs. Leasing Agent: Community Managers have more responsibilities, including lease processing, resident relations, and budget management, while Leasing Agents focus primarily on leasing and customer service
• Real Estate Industry Context: ACC Management Group specializes in affordable housing and property management, while other real estate companies may focus on luxury or conventional market-rate properties
• Career Path Comparison: Community Managers can progress to Area Manager, Regional Manager, or other specialized roles within property management

ASSUMPTION: This role offers opportunities for career growth within the property management sector, with potential progression to management or specialized roles.

📝 Sample Projects

• Managing the move-in process for a new resident, including lease processing, utility setup, and welcome packet preparation
• Coordinating maintenance repairs and ensuring timely completion
• Addressing resident concerns and complaints, including mediation and conflict resolution

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, including customer service, problem-solving, and communication.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to overcome them?
• How does ACC Management Group support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does ACC Management Group ensure strong communication and collaboration among its team members?
• What are the most rewarding aspects of working for ACC Management Group?

ASSUMPTION: These interview questions are designed to gain insight into the role's challenges, the company culture, and opportunities for professional growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills, particularly in property management and customer service
• Prepare a cover letter that demonstrates your interest in the role and ACC Management Group
• Prepare for interview questions that focus on your problem-solving, communication, and customer service skills
• Follow up with the Hiring Manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.