Community Manager- The Bouldin

📌 Core Information

🔹 Job Title: Community Manager - The Bouldin

🔹 Company: Greystar

🔹 Location: The Bouldin, Austin, TX

🔹 Job Type: Full-Time

🔹 Category: Real Estate

🔹 Date Posted: April 3, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing day-to-day operations of an assigned property
• Overseeing team members and ensuring compliance with company policies
• Achieving budgeted financial and operational goals
• Promoting resident satisfaction and retention
• Managing client/owner relationships

ASSUMPTION: This role requires a balance of operational, financial, and customer service skills, with a focus on managing teams and achieving established goals.

📋 Key Responsibilities

✅ Develop and manage property budgets by analyzing financial statements, reviewing market information, and accessing operational reports

✅ Meet targeted revenues by setting rent rates, collecting rent and fees, making bank deposits, and preparing financial reports

✅ Approve invoices from vendors, contractors, and service providers for payment

✅ Control expenditures by staying within the approved budget and managing the petty cash fund

✅ Oversee the lease enforcement process, including approving applications, discounts, and renewals, conducting apartment inspections, and evicting residents as needed

✅ Gather, analyze, and interpret current market and economic trends to implement short- and long-range marketing and leasing strategies

✅ Promote resident satisfaction and retention by responding to complaints, questions, and requests, and addressing service issues

✅ Conduct regular property inspections to ensure physical aspects meet established standards

✅ Supervise property staff by interviewing, hiring, orienting, and training employees, and managing their performance

✅ Assist in managing the client/owner relationship by meeting with owners, conducting property tours, and responding to owner requests

ASSUMPTION: This role involves a mix of strategic planning, day-to-day management, and customer service, with a focus on achieving established goals and maintaining high resident satisfaction.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: 2-5 years of experience in property management, with a focus on multi-family housing

Required Skills:

• Proven experience in budget management and financial reporting
• Strong team supervision and customer service skills
• Knowledge of relevant laws and regulations governing multi-family housing operations
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite and property management software

Preferred Skills:

• Experience with Yardi or similar property management software
• Fluency in Spanish

ASSUMPTION: Candidates should have a strong background in property management, with a focus on financial oversight, team supervision, and customer service. Knowledge of relevant laws and regulations is essential.

💰 Compensation & Benefits

Salary Range: $85,000 - $90,000 (based on company-provided information)

Benefits:

• Competitive Medical, Dental, Vision, and Disability & Life Insurance benefits
• Generous Paid Time Off, including vacation, personal days, sick days, and holidays
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability)
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
• 401(k) with Company Match up to 6% of pay after 6 months of service
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans
• Charitable giving program and benefits

Working Hours: Full-time, with a flexible work schedule that may include evenings, weekends, and holidays

ASSUMPTION: The salary range provided is based on company-provided information. Benefits are robust and include health insurance, paid time off, retirement plans, and various insurance options.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specifically focused on rental housing, logistics, and life sciences

Company Size: 10,001+ employees, providing a large, established environment with ample opportunities for growth and development

Founded: 1993, with over 30 years of experience in the industry

Company Description:

• Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services
• The company manages and operates more than $315 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region
• Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets

Company Specialties:

• Property Management Services
• Investment Management Services
• Development and Construction Services

Company Website: www.greystar.com

ASSUMPTION: Greystar is a well-established, global real estate company with a strong focus on property management and investment management. The company's size and global presence provide ample opportunities for career growth and development.

📊 Role Analysis

Career Level: Mid-level, with potential for growth into senior management or specialized roles within the company

Reporting Structure: This role reports directly to the Property Manager or a similar position, with potential for supervisory responsibilities

Work Arrangement: On-site, with a flexible work schedule that may include evenings, weekends, and holidays

Growth Opportunities:

• Advancement into senior management or specialized roles within the company
• Expansion of responsibilities and management of multiple properties
• Career transitions into related fields, such as investment management or development

ASSUMPTION: This role offers a clear path for career progression, with opportunities for advancement into senior management or specialized roles within the company.

🌍 Location & Work Environment

Office Type: On-site, with a focus on managing the assigned property and its team members

Office Location(s): The Bouldin, Austin, TX

Geographic Context:

• Austin, TX is a vibrant, growing city with a strong job market and a high quality of life
• The Bouldin is a popular, upscale apartment community in Austin, known for its amenities and central location
• The property is conveniently located near major highways, shopping, dining, and entertainment options

Work Schedule: Full-time, with a flexible work schedule that may include evenings, weekends, and holidays

ASSUMPTION: The on-site work environment at The Bouldin provides ample opportunities for face-to-face interaction with team members, residents, and clients, fostering strong working relationships and a collaborative team culture.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the hiring manager
• In-person or virtual interview with the hiring manager and/or team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Property management experience and skills
• Budget management and financial reporting
• Team supervision and customer service skills
• Knowledge of relevant laws and regulations
• Adaptability and problem-solving skills

Application Tips:

• Tailor your resume to highlight relevant property management experience and skills
• Prepare for behavioral interview questions that focus on your experience with budget management, team supervision, and customer service
• Research Greystar and The Bouldin to demonstrate your understanding of the company and the property

ATS Keywords: Property Management, Budget Management, Financial Reporting, Team Supervision, Customer Service, Multi-Family Housing, Resident Satisfaction, Lease Enforcement, Marketing Strategies, Property Inspections, Regulatory Compliance

ASSUMPTION: The application process for this role is typical for the property management industry, with a focus on assessing relevant experience and skills. Greystar uses an Applicant Tracking System (ATS) to manage the application process, so including relevant keywords in your resume can improve your chances of being seen by the hiring manager.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Property management software (e.g., Yardi)
• Budgeting and financial reporting tools
• Customer relationship management (CRM) software

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and property management software, with a focus on budgeting and financial reporting. Familiarity with CRM software is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Innovation
• Collaboration
• Accountability

Work Style:

• Results-driven and goal-oriented
• Team-focused and collaborative
• Adaptable and responsive to change
• Strong communication and interpersonal skills

Self-Assessment Questions:

• Do you align with Greystar's core values, particularly integrity, excellence, and accountability?
• Are you comfortable working in a fast-paced, dynamic environment with a flexible work schedule?
• Do you thrive in a team-focused, collaborative work culture?

ASSUMPTION: Greystar values a strong work ethic, integrity, and a results-driven approach. Candidates should be adaptable, team-focused, and comfortable working in a fast-paced, dynamic environment with a flexible work schedule.

⚠️ Potential Challenges

• Managing a large team and ensuring high resident satisfaction in a fast-paced, dynamic environment
• Adapting to changes in the real estate market and regulatory environment
• Balancing the needs of residents, clients, and team members
• Working a flexible work schedule, including evenings, weekends, and holidays

ASSUMPTION: This role presents unique challenges, including managing a large team and ensuring high resident satisfaction in a fast-paced, dynamic environment. Candidates should be adaptable, resilient, and comfortable working a flexible work schedule.

📈 Similar Roles Comparison

• Community Manager vs. Property Manager: Community Managers focus on day-to-day operations and team supervision, while Property Managers oversee multiple properties and may have more strategic responsibilities
• Real Estate vs. Hospitality: Both industries require strong customer service skills, but real estate focuses more on financial management and regulatory compliance
• Mid-level vs. Senior-level roles: Mid-level roles focus on day-to-day management and team supervision, while senior-level roles may involve more strategic decision-making and leadership

ASSUMPTION: This role is similar to other mid-level property management positions, but with a focus on day-to-day operations and team supervision. Candidates should consider their career goals and preferences when comparing this role to similar positions in the industry.

📝 Sample Projects

• Developing and implementing a marketing and leasing strategy to achieve targeted occupancy and revenue goals
• Conducting a comprehensive property inspection and addressing any maintenance issues or safety concerns
• Managing a team of maintenance technicians to ensure prompt and efficient service requests and preventative maintenance

ASSUMPTION: These sample projects reflect the day-to-day responsibilities of a Community Manager, with a focus on strategic planning, operational management, and team supervision.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of managing this property, and how can I best prepare to address them?
• How does this role fit into the overall organizational structure, and what opportunities are there for growth and development?
• What are the most important qualities and skills you look for in a successful Community Manager?
• How does Greystar support the professional development and growth of its employees?
• What is the typical career path for a Community Manager at Greystar?

ASSUMPTION: These key questions help candidates better understand the role, the company culture, and the opportunities for growth and development. Asking thoughtful, insightful questions demonstrates your interest in the role and your commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant property management experience and skills
• Prepare a cover letter that explains your interest in the role and your qualifications
• If applicable, prepare examples or a portfolio showcasing your relevant experience and achievements
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.