📌 Core Information
🔹 Job Title: Community Manager - Windsong
🔹 Company: Bell Partners Inc
🔹 Location: Fort Worth, TX
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 3-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading community operations to ensure quality services and high customer satisfaction
- Recruiting, hiring, onboarding, managing, and providing feedback to community staff members
- Motivating associates through recognition programs, training, and team building
- Maximizing property performance through regular inspections and maintenance
- Developing and administering community budget, and evaluating unit prices
ASSUMPTION: This role requires a strong leader who can motivate and manage a team, while also being hands-on and involved in day-to-day operations.
📋 Key Responsibilities
✅ Lead and direct all community operations to ensure quality services and high customer satisfaction
✅ Recruit, hire, onboard, manage, and provide feedback to community staff members
✅ Motivate associates through recognition programs, training, and team building
✅ Ensure team meets Bell Apartment Living (BAL) strategic drivers
✅ Train staff members on proper leasing techniques and resident service
✅ Inspect apartments and tour visitors and guests to show amenities, apartments, models, and community
✅ Conduct regular performance appraisals and address employee relations or associate concerns
✅ Maintain complete and accurate associate files and a high level of associate satisfaction
✅ Conduct weekly meetings with leasing and maintenance staff
✅ Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
✅ Develop an annual marketing plan and conduct marketing reviews monthly
✅ Obtain bids for all contract services and oversee routine capital projects
✅ Hold responsibility for 35% of leasing activities
✅ Regular attendance and punctuality
ASSUMPTION: This role involves a mix of leadership, management, and hands-on tasks, requiring strong organizational skills and the ability to multitask.
🎯 Required Qualifications
Education: BA/BS in business, sales, or related field
Experience: 3+ years in a property management role preferred
Required Skills:
- Proven supervisory experience
- Strong marketing skills
- Advanced mathematical skills and ability to analyze and explain financial reports
- Strong working knowledge of MS Office Suite including MS Excel
- Superior interpersonal skills and the ability to provide exceptional customer service
- Strong time management skills and the ability to multi-task
- Knowledge of Yardi Voyager, or other similar programs preferred
- Demonstration of Bell Core Values
Preferred Skills:
- Experience in the apartment industry
- Bilingual or multilingual skills
ASSUMPTION: While a BA/BS degree is required, relevant experience may be considered in lieu of a degree for the right candidate.
💰 Compensation & Benefits
Salary Range: $45,000 - $65,000 per year (based on industry standards for a Community Manager with 3-5 years of experience in the real estate industry)
Benefits:
- Opportunities for career growth
- Total rewards benefits package
- Cell phone allowance
- Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
- Customized training programs
- Associate referral bonus plan
- Diverse, equitable, and inclusive work environment
- A culture that empowers you to make a difference
Working Hours: Full-time, Monday - Friday, with occasional weekends and evenings as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically Apartment Management and Operations
Company Size: 1,001-5,000 employees (mid-sized company)
Founded: 1976, with over 40 years of experience in the industry
Company Description:
- Bell Partners Inc. is a privately held, vertically integrated apartment investment and management company
- Focuses on quality multifamily rental communities throughout the United States
- Currently manages more than 85,000 apartment homes in markets across the U.S.
Company Specialties:
- Real Estate Investments
- Construction/Renovation Services
- Marketing
- Public Relations
- Communications
- Apartment Management/Operations
- Procurement
- Training
- Revenue Management
Company Website: bellpartnersinc.com
ASSUMPTION: Bell Partners Inc. is a well-established company with a strong presence in the real estate industry, offering opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth into senior management or other leadership roles
Reporting Structure: Reports directly to the Regional Manager or similar position
Work Arrangement: On-site, with occasional remote work for tasks that can be completed remotely
Growth Opportunities:
- Advancement into senior management or leadership roles within the company
- Expansion of responsibilities and management of additional communities
- Cross-functional opportunities within the company, such as marketing, training, or revenue management
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with a clear path for career advancement within the company.
🌍 Location & Work Environment
Office Type: Corporate office located in Greensboro, NC, with regional offices across the United States
Office Location(s): Fort Worth, TX (Windsong community)
Geographic Context:
- Fort Worth, TX is located in the Dallas-Fort Worth metropolitan area, the fourth most populous metropolitan area in the United States
- The Windsong community is a suburban area with a mix of residential and commercial properties
- The community is conveniently located near major highways and attractions, offering easy access to amenities and entertainment
Work Schedule: Full-time, with a typical workweek of 40 hours, Monday - Friday, with occasional weekends and evenings as needed
ASSUMPTION: The work environment is fast-paced and dynamic, with a focus on customer service and team collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and/or other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Leadership and management skills
- Customer service and communication skills
- Problem-solving and decision-making abilities
- Financial and budgeting skills
- Marketing and sales skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the apartment management industry and Bell Partners' company culture
- Prepare examples of your leadership, management, and customer service experiences
- Research the Windsong community and Fort Worth, TX, to show your familiarity with the location
ATS Keywords: Community Manager, Apartment Management, Property Management, Team Leadership, Budgeting, Marketing, Customer Service, Fort Worth, TX
ASSUMPTION: The application process is competitive, and candidates should be prepared to demonstrate their qualifications and fit for the role.
🛠️ Tools & Technologies
- Yardi Voyager (property management software)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Customer Relationship Management (CRM) software
ASSUMPTION: Familiarity with property management software and Microsoft Office Suite is required for this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Accountability
- Respect
- Excellence
- Teamwork
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on customer satisfaction
- Adaptable and responsive to change
- Proactive and solutions-oriented
Self-Assessment Questions:
- How do you demonstrate Bell Partners' core values in your daily work?
- How do you handle a situation where a team member is not meeting expectations?
- How do you prioritize and manage multiple tasks and projects simultaneously?
- How do you approach building and maintaining strong relationships with residents and team members?
ASSUMPTION: Candidates should be prepared to demonstrate their alignment with Bell Partners' core values and work style during the interview process.
⚠️ Potential Challenges
- Managing a team and ensuring high levels of customer satisfaction in a fast-paced environment
- Adapting to changes in the real estate market and industry trends
- Balancing the demands of on-site management with remote work tasks
- Navigating the competitive apartment management industry
ASSUMPTION: These challenges can be overcome with strong leadership, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- Community Manager vs. Property Manager: Community Manager focuses more on customer service and team leadership, while Property Manager has a broader scope of responsibilities, including maintenance and financial management
- Real Estate Industry Context: The apartment management industry is competitive and dynamic, with a focus on customer service and revenue growth
- Career Path Comparison: Community Manager is a mid-level role with opportunities for advancement into senior management or other leadership roles within the company
ASSUMPTION: Candidates should research similar roles and the real estate industry to understand the unique aspects of this role and how it fits into their career path.
📝 Sample Projects
- Developing and implementing a marketing plan to increase leasing activity and resident retention
- Conducting regular inspections and addressing maintenance issues to ensure high levels of customer satisfaction
- Managing the budget and evaluating unit prices to maximize property performance
- Coordinating with construction services to oversee routine capital projects
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.
❓ Key Questions to Ask During Interview
- What are the most significant challenges facing the Windsong community, and how can this role address them?
- How does Bell Partners support the professional development and growth of its Community Managers?
- What is the company's approach to diversity, equity, and inclusion, and how is it reflected in the work environment?
- How does the company measure and evaluate the success of its Community Managers?
- What opportunities are there for collaboration and cross-functional work with other departments within the company?
ASSUMPTION: Candidates should prepare thoughtful questions to demonstrate their interest in the role and company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your interview by researching the apartment management industry, Bell Partners, and the Windsong community
- Follow up with the hiring manager within one week of your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
