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Community Marketing Agent

Travel + Leisure Co.
Full-time
On-site
Destin, Florida, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community Marketing Agent

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Destin, Florida, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: June 18, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as a brand ambassador for Wyndham Destinations at local attractions and events
  • Engaging with prospective customers and inviting them to attend sales presentations
  • Screening potential customers based on company guidelines and making sales-tour reservations
  • Working in a fast-paced, sales-focused environment with a goal of maintaining minimum performance standards

ASSUMPTION: This role requires strong communication skills, a friendly and professional demeanor, and the ability to work well in a team environment. It is ideal for individuals with sales or marketing experience, although not required.

πŸ“‹ Key Responsibilities

βœ… Serve as a positive and professional brand ambassador for Wyndham Destinations at local attractions and events

βœ… Greet, present, and incentivize prospective customers to attend a sales presentation in accordance with company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals (80% of time)

βœ… Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly, and annually (20% of time)

ASSUMPTION: The majority of this role involves face-to-face customer interactions, with a smaller portion dedicated to internal meetings, training, and goal-setting.

🎯 Required Qualifications

Education: High school diploma or equivalent required

Experience: 1 to 3 years of sales and/or marketing experience preferred but not required

Required Skills:

  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices

Preferred Skills:

  • Previous sales or marketing experience
  • Experience working in a fast-paced environment
  • Familiarity with the vacation ownership industry

ASSUMPTION: While sales or marketing experience is preferred, the company is willing to train the right candidate with a strong work ethic and excellent communication skills.

πŸ’° Compensation & Benefits

Salary Range: $28,000 - $35,000 per year (Based on industry standards for entry-level sales positions in the Destin, FL area)

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off, parental leave, and holidays (for full-time associates)
  • 401k with employer match (subject to eligibility requirements)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program

Working Hours: Full-time, typically 40 hours per week, with flexible scheduling based on event and attraction hours

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level sales positions in the Destin, FL area. Actual compensation may vary based on individual performance and company discretion.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism

Company Size: 10,001+ employees

Founded: 1966 (as a part of Wyndham Hotels and Resorts, now operating as Travel + Leisure Co.)

Company Description:

  • Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
  • Offers a diverse portfolio of resort, travel club, and lifestyle travel brands
  • Employs over 19,000 dedicated associates worldwide

Company Specialties:

  • Vacation ownership
  • Travel membership
  • Hospitality services

Company Website: travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, offering a range of vacation ownership and travel membership options to customers worldwide.

πŸ“Š Role Analysis

Career Level: Entry-Level

Reporting Structure: Reports directly to the Community Marketing Manager

Work Arrangement: On-site, with flexible scheduling based on event and attraction hours

Growth Opportunities:

  • Progression to Community Marketing Manager or similar supervisory roles
  • Transition to other departments within the company, such as sales or customer service
  • Expansion of responsibilities and increased compensation based on performance

ASSUMPTION: This entry-level role offers opportunities for career growth and development within the company, based on individual performance and initiative.

🌍 Location & Work Environment

Office Type: Field-based, with no dedicated office space

Office Location(s): Destin, Florida, United States

Geographic Context:

  • Destin is a popular tourist destination in the Florida Panhandle
  • The area is known for its beautiful beaches, golf courses, and family-friendly attractions
  • Destin offers a mix of urban and rural environments, with easy access to outdoor activities and natural beauty

Work Schedule: Full-time, with flexible scheduling based on event and attraction hours

ASSUMPTION: The Destin area offers a pleasant work environment for those who enjoy working in a tourist destination with a mix of urban and rural settings.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person interview with the hiring manager and/or other team members
  • Background check and onboarding

Key Assessment Areas:

  • Communication skills
  • Sales ability
  • Customer service orientation
  • Adaptability and teamwork

Application Tips:

  • Highlight any relevant sales or marketing experience in your resume
  • Tailor your cover letter to emphasize your communication skills and enthusiasm for customer engagement
  • Prepare examples of successful customer interactions or sales achievements

ATS Keywords: Sales, marketing, customer engagement, brand ambassador, event attendance, presentation skills, teamwork, communication, customer service, vacation ownership, travel membership

ASSUMPTION: The application process for this role is straightforward and focused on assessing the candidate's communication skills, sales ability, and customer service orientation.

πŸ› οΈ Tools & Technologies

  • MS Excel
  • MS Word
  • Smart devices (e.g., tablets, smartphones)
  • Customer relationship management (CRM) software (if applicable)

ASSUMPTION: This role primarily requires proficiency in Microsoft Office Suite and the ability to use smart devices for communication and customer engagement.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting the world on vacation
  • Delivering excellence
  • Celebrating together
  • Supporting one another

Work Style:

  • Customer-focused
  • Team-oriented
  • Adaptable and flexible
  • Results-driven

Self-Assessment Questions:

  • Do you enjoy working with people and engaging in meaningful conversations?
  • Are you comfortable working in a fast-paced, team environment?
  • Do you thrive on achieving sales targets and exceeding customer expectations?

ASSUMPTION: Travel + Leisure Co. values a customer-focused, team-oriented, and results-driven work environment, with a strong emphasis on delivering excellence and celebrating success.

⚠️ Potential Challenges

  • Working in a fast-paced, sales-focused environment with minimum performance goals
  • Dealing with rejection from potential customers
  • Adapting to varying schedules and event attendance requirements
  • Maintaining a positive and professional demeanor in all customer interactions

ASSUMPTION: This role presents unique challenges related to sales performance, customer interactions, and adaptability to varying work schedules.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional sales roles, this position focuses primarily on customer engagement and event attendance rather than cold calling or door-to-door sales
  • Compared to other marketing roles, this position has a stronger focus on sales and customer acquisition
  • Career progression in this role may follow a similar path to other sales or marketing positions within the company

ASSUMPTION: This role combines elements of sales, marketing, and customer service, with a unique focus on customer engagement and event attendance.

πŸ“ Sample Projects

  • Planning and executing a successful event attendance strategy for a local attraction or trade show
  • Developing and implementing a customer engagement strategy to increase sales presentation attendance
  • Creating and delivering a compelling sales presentation that highlights the benefits of vacation ownership

ASSUMPTION: Sample projects for this role may involve planning, executing, and evaluating customer engagement strategies, as well as developing and delivering sales presentations.

❓ Key Questions to Ask During Interview

  • What are the most effective strategies for engaging customers at local attractions and events?
  • How does the company support associates in maintaining minimum performance goals?
  • What opportunities exist for career growth and development within the company?
  • How does the company foster a positive and inclusive work environment?
  • What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Interview questions for this role should focus on understanding the company's customer engagement strategies, performance expectations, career growth opportunities, work environment, and potential challenges.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your communication skills, sales experience, and customer service orientation
  • Write a cover letter emphasizing your enthusiasm for customer engagement and sales
  • Prepare examples of successful customer interactions or sales achievements
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.