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Community Marketing Agent

Travel + Leisure Co.
Full-time
On-site
Destin, Florida, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community Marketing Agent

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Destin, Florida, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as a brand ambassador for Wyndham Destinations at local attractions and events
  • Engaging with prospective customers and inviting them to attend sales presentations
  • Qualifying potential customers based on company guidelines and making sales-tour reservations
  • Maintaining production standards and attending training sessions to keep current on marketing information and industry trends

ASSUMPTION: This role requires strong communication skills, a friendly and professional demeanor, and the ability to work well in a team environment. It is ideal for individuals who enjoy meeting new people and are comfortable in a sales-based position.

πŸ“‹ Key Responsibilities

βœ… Serve as a positive and professional brand ambassador for Wyndham Destinations

βœ… Greet, present, and incentivize prospective customers to attend a sales-preview tour

βœ… Screen and qualify potential customers based on company guidelines

βœ… Make sales-tour reservations and collect required deposits

βœ… Attend all scheduled training sessions, department meetings, and set and review performance goals

ASSUMPTION: This role involves a significant amount of face-to-face interaction with potential customers, so strong communication and interpersonal skills are essential.

🎯 Required Qualifications

Education: High School Diploma or equivalent is required.

Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required.

Required Skills:

  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices

Preferred Skills:

  • Sales and/or marketing experience

ASSUMPTION: While sales and marketing experience is preferred, the company is willing to train the right candidate with a strong work ethic and excellent communication skills.

πŸ’° Compensation & Benefits

Salary Range: $25,000 - $35,000 per year (Estimated based on industry standards for entry-level sales positions in the hospitality industry)

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off, parental leave, and holidays (subject to eligibility requirements)
  • 401k with employer match (subject to eligibility requirements)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Working Hours: Full-time, 40 hours per week. No travel required outside of the home site’s area.

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level sales positions in the hospitality industry. Actual salary may vary based on individual performance and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers numerous opportunities for career growth and development.

Founded: 1964. The company has a rich history in the hospitality industry and has grown to become a global leader in vacation ownership and travel membership.

Company Description:

  • Travel + Leisure Co. puts the world on vacation by offering a diverse range of vacation ownership and travel membership options
  • The company’s portfolio includes iconic vacation club brands with resorts worldwide, providing quality, flexibility, and value to millions of travelers every year
  • Travel + Leisure Co. is committed to responsible tourism and hospitality, with a focus on delivering exceptional customer experiences

Company Specialties:

  • Vacation ownership
  • Travel membership
  • Hospitality management
  • Resort development

Company Website: www.travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, with a strong reputation for delivering exceptional vacation experiences to its customers.

πŸ“Š Role Analysis

Career Level: Entry-Level. This role is ideal for individuals looking to begin their career in sales or marketing within the hospitality industry.

Reporting Structure: The Community Marketing Agent reports directly to the Marketing Manager or a similar supervisor within the company.

Work Arrangement: On-site, with no travel required outside of the home site’s area.

Growth Opportunities:

  • Proven performers may have the opportunity to advance to higher-level sales or marketing positions within the company
  • The company offers training and development opportunities to help employees grow their skills and careers
  • As a large company, Travel + Leisure Co. offers numerous opportunities for career progression and internal promotions

ASSUMPTION: While this role is entry-level, there are ample opportunities for career growth and development within the company for motivated and high-performing individuals.

🌍 Location & Work Environment

Office Type: On-site, with a focus on working at local attractions and events within the Destin, Florida area.

Office Location(s): Destin, Florida, United States

Geographic Context:

  • Destin is a popular vacation destination located in the Florida Panhandle, known for its beautiful beaches and warm climate
  • The area is home to numerous attractions, events, and festivals, providing ample opportunities for the Community Marketing Agent to engage with potential customers
  • Destin offers a high quality of life, with a mix of urban and natural environments, as well as a vibrant local culture

Work Schedule: Full-time, with a flexible schedule that may include evenings and weekends to accommodate local events and attractions.

ASSUMPTION: The work environment for this role is dynamic and varied, with a focus on engaging with potential customers in a face-to-face setting at local attractions and events.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen
  • In-person interview with the hiring manager
  • Background check and offer

Key Assessment Areas:

  • Communication skills
  • Sales ability
  • Customer engagement
  • Teamwork and collaboration

Application Tips:

  • Highlight any relevant sales or marketing experience on your resume
  • Tailor your cover letter to demonstrate your enthusiasm for the role and the company
  • Prepare examples of your customer engagement and sales skills for the interview

ATS Keywords: Sales, Marketing, Customer Engagement, Event Attendance, Presentation Skills, Reservation Management, Compliance, Training, Industry Knowledge, Technical Skills, MS Excel, MS Word, Smart Devices

ASSUMPTION: The application process for this role is straightforward and focused on assessing the candidate’s communication skills, sales ability, and customer engagement.

πŸ› οΈ Tools & Technologies

  • MS Excel
  • MS Word
  • Smart devices (e.g., tablets, smartphones)

ASSUMPTION: This role requires proficiency in MS Office applications and general computer skills, as well as the ability to use smart devices for communication and data management.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting the world on vacation
  • Delivering exceptional experiences
  • Working together
  • Acting with integrity
  • Continuously improving

Work Style:

  • Customer-focused
  • Collaborative
  • Adaptable
  • Results-driven
  • Continuously learning

Self-Assessment Questions:

  • Do you enjoy meeting new people and engaging with them in a sales setting?
  • Are you comfortable working in a team environment and collaborating with others to achieve common goals?
  • Do you have strong communication skills and the ability to clearly and concisely present information to potential customers?

ASSUMPTION: Travel + Leisure Co. values employees who are customer-focused, collaborative, and adaptable, with a strong work ethic and a commitment to continuous improvement.

⚠️ Potential Challenges

  • Working in a fast-paced, high-pressure sales environment
  • Meeting production standards and maintaining performance goals
  • Adapting to a varied work schedule that may include evenings and weekends
  • Traveling to local attractions and events within the Destin area

ASSUMPTION: While this role offers numerous opportunities for career growth and development, it also presents challenges that require strong communication skills, a positive attitude, and a commitment to meeting production standards.

πŸ“ˆ Similar Roles Comparison

  • Compared to other sales and marketing roles in the hospitality industry, this role places a greater emphasis on face-to-face customer engagement and event attendance
  • As an entry-level position, this role offers a unique opportunity to gain experience in the hospitality industry and develop sales and marketing skills
  • Career progression in this role may lead to higher-level sales or marketing positions within the company, with opportunities for internal promotion

ASSUMPTION: While this role is entry-level, it offers a unique opportunity to gain experience in the hospitality industry and develop sales and marketing skills, with potential for career growth and development within the company.

πŸ“ Sample Projects

  • Developing and implementing a marketing strategy for a local event or attraction
  • Creating and delivering a sales presentation that engages and informs potential customers about the vacation club experience
  • Collaborating with the marketing team to create promotional materials and incentives for potential customers

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they may encounter in this role, and to help them prepare for the interview process.

❓ Key Questions to Ask During Interview

  • What are the key performance indicators (KPIs) for this role, and how will my success be measured?
  • How does this role fit into the overall marketing strategy for the company, and how will my work contribute to the company’s goals?
  • What opportunities are there for career growth and development within the company, and how does this role contribute to that process?
  • How does the company support work-life balance for employees in this role?
  • What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the opportunities for career growth and development, as well as to demonstrate their interest and enthusiasm for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your sales and marketing experience, as well as any relevant skills and accomplishments
  • Write a cover letter that demonstrates your enthusiasm for the role and the company, and explains why you are a strong fit for the position
  • Prepare examples of your customer engagement and sales skills for the interview
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.