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Community Marketing Agent

Travel + Leisure Co.
Full-time
On-site
New Orleans, Louisiana, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community Marketing Agent

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: New Orleans, Louisiana, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: May 21, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as a brand ambassador for Wyndham Destinations at local attractions and events
  • Engaging with the public and presenting information about the vacation club experience
  • Incentivizing guests to attend sales-preview tours and making sales-tour reservations
  • Working a flexible schedule, including evenings, weekends, and holidays
  • Standing for extended periods and working both indoors and outdoors

ASSUMPTION: This role requires strong interpersonal skills, sales experience, and the ability to thrive in a fast-paced, dynamic environment.

πŸ“‹ Key Responsibilities

βœ… Serve as a positive and professional brand ambassador for Wyndham Destinations

βœ… Greet, present, and incentivize prospective customers to attend a sales-preview tour

βœ… Screen and qualify potential customers based on company guidelines

βœ… Make sales-tour reservations and collect required deposits

ASSUMPTION: This role involves frequent travel to local attractions and events, as well as standing for extended periods.

🎯 Required Qualifications

Education: High school diploma or GED (college degree preferred)

Experience: Sales or marketing experience (preferred)

Required Skills:

  • Friendly, energetic, and outgoing personality
  • Ability to handle rejection while maintaining a positive attitude
  • Willingness to work a flexible schedule
  • Ability to stand for hours at a time indoors and outdoors
  • Strong communication and interpersonal skills

Preferred Skills:

  • Previous sales or marketing experience
  • Bilingual or multilingual skills

ASSUMPTION: Candidates with previous sales or marketing experience and bilingual skills may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $25,000 - $35,000 per year (AI-estimated, based on industry standards for entry-level sales roles in the hospitality sector)

Benefits:

  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match

Working Hours: Full-time, with a flexible schedule including evenings, weekends, and holidays

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level sales roles in the hospitality sector. Actual compensation may vary based on factors such as experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism

Company Size: 10,001+ employees (Large enterprise)

Founded: 1980 (as a division of Cendant Corporation)

Company Description:

  • Travel + Leisure Co. is the world’s leading vacation ownership and membership travel company
  • Offers a diverse portfolio of resort, travel club, and lifestyle travel brands
  • Provides vacation experiences to millions of travelers worldwide

Company Specialties:

  • Vacation ownership
  • Travel membership
  • Lifestyle travel

Company Website: www.travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, with a strong global presence and a diverse range of vacation offerings.

πŸ“Š Role Analysis

Career Level: Entry-level (0-2 years of experience)

Reporting Structure: Reports directly to the local sales manager or event coordinator

Work Arrangement: On-site, with frequent travel to local attractions and events

Growth Opportunities:

  • Advancement to sales manager or event coordinator roles
  • Cross-training and development opportunities within the company
  • Potential to work at various resort locations worldwide

ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to work in diverse locations.

🌍 Location & Work Environment

Office Type: On-site, with frequent travel to local attractions and events

Office Location(s): New Orleans area

Geographic Context:

  • New Orleans is known for its vibrant culture, music, and food
  • The city offers a variety of attractions, including the French Quarter, Bourbon Street, and the Mississippi River
  • New Orleans has a subtropical climate, with mild winters and hot, humid summers

Work Schedule: Full-time, with a flexible schedule including evenings, weekends, and holidays

ASSUMPTION: The work environment for this role is dynamic and fast-paced, with frequent travel to local attractions and events.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the local sales manager or event coordinator
  • Background check and reference check (if applicable)

Key Assessment Areas:

  • Sales skills and experience
  • Communication and interpersonal skills
  • Ability to handle rejection
  • Flexibility and adaptability

Application Tips:

  • Highlight any relevant sales or marketing experience on your resume
  • Tailor your cover letter to demonstrate your enthusiasm for the role and the company
  • Prepare examples of your sales experience and customer engagement skills

ATS Keywords: Sales, Marketing, Customer Engagement, Brand Ambassador, Vacation Ownership, Travel, Hospitality

ASSUMPTION: The application process for this role may involve multiple interviews and assessments to evaluate the candidate's sales skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Salesforce (CRM)
  • Event management software (e.g., Eventbrite, Cvent)
  • Point-of-sale (POS) systems

ASSUMPTION: This role may require the use of various sales and event management tools, as well as point-of-sale systems for processing transactions.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting the world on vacation
  • Delivering excellence
  • Celebrating together
  • Supporting one another

Work Style:

  • Dynamic and fast-paced
  • Team-oriented and collaborative
  • Focused on customer engagement and sales

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you comfortable working independently and as part of a team?
  • Do you have strong sales skills and the ability to handle rejection?

ASSUMPTION: Candidates who are enthusiastic, outgoing, and adaptable may be a good fit for this role and the company's culture.

⚠️ Potential Challenges

  • Working a flexible schedule, including evenings, weekends, and holidays
  • Standing for extended periods and working both indoors and outdoors
  • Handling rejection and maintaining a positive attitude
  • Meeting sales targets and performance expectations

ASSUMPTION: This role may present challenges related to scheduling, physical demands, and sales performance.

πŸ“ˆ Similar Roles Comparison

  • Community Marketing Agent vs. Event Marketing Coordinator: Both roles involve engaging with the public and promoting products or services, but the Community Marketing Agent role is more focused on local attractions and events, while the Event Marketing Coordinator role may involve planning and executing larger-scale events.
  • Community Marketing Agent vs. Retail Sales Associate: Both roles involve sales and customer engagement, but the Community Marketing Agent role is more focused on face-to-face interactions and event-based sales, while the Retail Sales Associate role may involve a more traditional retail environment and a broader range of products or services.
  • Community Marketing Agent vs. Travel Agent: Both roles involve promoting travel-related products or services, but the Community Marketing Agent role is more focused on vacation ownership and local attractions, while the Travel Agent role may involve a broader range of travel services, such as flights, accommodations, and tour packages.

ASSUMPTION: The Community Marketing Agent role may share some similarities with other sales and marketing roles, but it is distinct in its focus on local attractions, events, and vacation ownership.

πŸ“ Sample Projects

  • Planning and executing a marketing campaign at a local mall or theme park
  • Developing and presenting a sales pitch for a new vacation ownership product or service
  • Collaborating with local event organizers to secure booth space and promote a company event

ASSUMPTION: These sample projects are intended to provide examples of the types of tasks and responsibilities associated with the Community Marketing Agent role.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does this role contribute to the overall success of the company's vacation ownership business?
  • What opportunities are there for growth and development within the company?
  • How does the company support its employees in achieving a healthy work-life balance?
  • What are the most important qualities for success in this role, and how can I demonstrate them during the interview process?

ASSUMPTION: These interview questions are intended to help candidates better understand the role, the company, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your sales experience, customer engagement skills, and enthusiasm for the role and the company
  • Prepare examples of your sales experience and customer engagement skills for the interview process
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.