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Community Marketing Agent

Travel + Leisure Co.
Full-time
On-site
United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community Marketing Agent

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Emerald Beach, Panama City Beach area, Florida

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing & Sales

πŸ”Ή Date Posted: April 18, 2025

πŸ”Ή Experience Level: Entry to Mid-Level (0-3 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Acting as a brand ambassador for Wyndham Destinations at local attractions and events
  • Screening and qualifying potential customers based on company guidelines
  • Making sales-tour reservations and collecting required deposits
  • Greeting, presenting, and incentivizing prospective customers to attend sales presentations
  • Attending training sessions, department meetings, and maintaining performance goals

ASSUMPTION: This role requires strong communication skills, sales experience, and the ability to work in a team environment within a shared space.

πŸ“‹ Key Responsibilities

βœ… Engage with the public as a brand ambassador, connecting with potential customers at local attractions and events

βœ… Screen customers and qualify them based on company guidelines

βœ… Make sales-tour reservations and collect required deposits

βœ… Greet, present, and incentivize prospective customers to attend sales presentations in accordance with company policies and regulatory requirements

βœ… Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, and set and review performance goals

ASSUMPTION: This role involves face-to-face customer interactions, sales presentations, and meeting performance goals.

🎯 Required Qualifications

Education: High School Diploma or equivalent is required.

Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required.

Required Skills:

  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices

Preferred Skills:

  • Previous sales or marketing experience

ASSUMPTION: While sales experience is preferred, the company may consider candidates with strong communication skills and a willingness to learn.

πŸ’° Compensation & Benefits

Salary Range: $15 per hour (weekly base) + uncapped commissions + monthly bonuses

Benefits:

  • Comprehensive Medical, Vision, and Dental Coverage within 30 days
  • 401K Matching
  • Monthly, Quarterly, and Yearly Recognition Programs
  • Paid Training, covering sales process, product knowledge, and the psychology of the sale

Working Hours: Full-time, with flexible scheduling based on event and attraction hours

ASSUMPTION: The salary range is estimated based on industry standards for entry-level marketing and sales roles in the hospitality industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality, with a focus on vacation ownership and travel membership

Company Size: 10,001+ employees, providing a large network of opportunities and resources

Founded: 1980, with a rich history in the vacation ownership industry

Company Description:

  • Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
  • Offers a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands
  • Dedicated associates help the company achieve its mission to put the world on vacation

Company Specialties:

  • Vacation ownership and membership travel
  • Resort and travel club management
  • Lifestyle travel and experiences

Company Website: Travel + Leisure Co.

ASSUMPTION: Travel + Leisure Co. is a well-established company with a strong presence in the hospitality industry, offering opportunities for growth and development.

πŸ“Š Role Analysis

Career Level: Entry to Mid-Level (0-3 years)

Reporting Structure: Reports directly to the Marketing Manager or similar role

Work Arrangement: On-site, with flexible scheduling based on event and attraction hours

Growth Opportunities:

  • Advancement to senior marketing or sales roles within the company
  • Expansion into different brands or product lines within the Travel + Leisure Co. portfolio
  • Potential relocation to other resort or attraction locations

ASSUMPTION: This role offers opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: On-site, with a focus on local attractions and events

Office Location(s): Emerald Beach, Panama City Beach area, Florida

Geographic Context:

  • Panama City Beach is a popular tourist destination in Florida
  • The area offers a variety of local attractions, events, and outdoor activities
  • The Emerald Coast is known for its beautiful beaches and emerald-green waters

Work Schedule: Full-time, with flexible scheduling based on event and attraction hours

ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on customer interactions and sales presentations.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and onboarding

Key Assessment Areas:

  • Communication skills and sales presentation abilities
  • Customer service and relationship-building skills
  • Adaptability and problem-solving skills
  • Alignment with company values and culture

Application Tips:

  • Highlight relevant sales, marketing, or customer service experience on your resume
  • Tailor your cover letter to demonstrate your enthusiasm for the role and the company
  • Prepare examples of successful sales presentations or customer interactions

ATS Keywords: Brand ambassador, sales presentation, customer qualification, event marketing, local attractions, vacation ownership

ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager or the company's current hiring practices.

πŸ› οΈ Tools & Technologies

  • MS Excel
  • MS Word
  • Smart devices (e.g., tablets, smartphones)
  • Customer relationship management (CRM) software (specific platform may vary)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's current systems and processes.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting the world on vacation
  • Exceeding expectations
  • Working together
  • Innovation and growth

Work Style:

  • Customer-focused
  • Sales-driven
  • Team-oriented
  • Adaptable and resilient

Self-Assessment Questions:

  • Do you have strong communication skills and the ability to engage with customers in a sales environment?
  • Are you comfortable working in a team environment and collaborating with colleagues?
  • Do you have the ability to adapt to different work environments and customer needs?

ASSUMPTION: Travel + Leisure Co. values employees who are customer-focused, sales-driven, and team-oriented, with a strong work ethic and a commitment to innovation and growth.

⚠️ Potential Challenges

  • Working flexible hours, including evenings and weekends, to accommodate event and attraction schedules
  • Meeting performance goals and sales targets
  • Managing customer objections and handling rejection
  • Adapting to different work environments and customer needs

ASSUMPTION: These challenges can be overcome with strong communication skills, resilience, and a customer-focused mindset.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other marketing and sales positions in its focus on local attractions and events as the primary customer engagement channel
  • Industry-specific context: The vacation ownership industry is competitive and requires strong sales skills and customer engagement
  • Career path comparison: This role can lead to advancement in marketing, sales, or management within the company

ASSUMPTION: This role offers unique opportunities and challenges compared to other marketing and sales positions in the hospitality industry.

πŸ“ Sample Projects

  • Developing and delivering a successful sales presentation at a local event or attraction
  • Exceeding monthly sales targets and achieving recognition for outstanding performance
  • Collaborating with the marketing team to create targeted promotional materials for local events

ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.

❓ Key Questions to Ask During Interview

  • What are the key performance indicators (KPIs) for this role, and how are they measured?
  • How does the company support the professional development and growth of its employees?
  • What are the most challenging aspects of working in this role, and how can they be overcome?
  • How does the company foster a culture of innovation and growth within its teams?
  • What opportunities are available for relocation or advancement within the company?

ASSUMPTION: These questions can help applicants better understand the role, the company culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the application link
  • Tailor your resume to highlight relevant sales, marketing, or customer service experience
  • Write a cover letter expressing your enthusiasm for the role and the company
  • Prepare examples of successful sales presentations or customer interactions
  • Follow up with the hiring manager one week after your application submission to confirm receipt and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.