📌 Core Information
- Job Title: Community Marketing Agent
- Company: Travel + Leisure Co.
- Location: Shawnee, Kansas, United States
- Job Type: Full-Time
- Category: Hospitality & Tourism
- Date Posted: May 30, 2025
- Experience Level: Entry-Level (0-2 years)
- Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Serving as a brand ambassador for Wyndham Destinations at local attractions and events.
- Engaging with prospective customers and inviting them to attend sales presentations.
- Qualifying potential customers and making sales-tour reservations.
- Maintaining production standards and attending training sessions.
ASSUMPTION: This role requires strong communication skills, a friendly demeanor, and the ability to work well in a team environment. It also involves some travel within the local area.
📋 Key Responsibilities
- ✅ Serve as a positive and professional brand ambassador for Wyndham Destinations.
- ✅ Greet, present, and incentivize prospective customers to attend a sales-preview tour.
- ✅ Screen and qualify potential customers based on company guidelines.
- ✅ Make sales-tour reservations and collect required deposits.
- ✅ Attend all scheduled training sessions and department meetings.
- ✅ Keep current on marketing information, materials, industry trends, and set performance goals.
ASSUMPTION: This role involves a significant amount of face-to-face interaction with potential customers, requiring strong interpersonal skills and the ability to work well under pressure.
🎯 Required Qualifications
- Education: High School Diploma or equivalent is required.
- Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required.
- Required Skills:
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficient in MS Excel, MS Word, general computer skills, and smart devices.
Preferred Skills:
- Previous sales or marketing experience.
- Familiarity with the local area and its attractions.
ASSUMPTION: While sales experience is preferred, the company is willing to train the right candidate with a strong work ethic and excellent communication skills.
💰 Compensation & Benefits
- Salary Range: $28,000 - $32,000 per year (based on industry standards for entry-level marketing roles in Shawnee, Kansas).
- Benefits:
- Medical, Dental, and Vision insurance.
- Flexible spending accounts.
- Life and accident coverage.
- Disability insurance.
- Paid time off, parental leave, and holidays (depending on position).
- 401k with employer match.
- Legal and identity theft plan.
- Voluntary income protection benefits.
- Wellness program.
- Employee Assistance Program.
- Working Hours: Full-time, 40 hours per week. No travel required outside of the home site’s area.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
- Industry: Hospitality & Tourism
- Company Size: 10,001+ employees
- Founded: 1964 (as a part of Wyndham Destinations)
- Company Description: Travel + Leisure Co. is the world's leading vacation ownership and membership travel company, providing more than six million vacations to travelers every year. The company's extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners.
- Company Specialties: Vacation ownership, membership travel, hospitality, and responsible tourism.
📊 Role Analysis
- Career Level: Entry-Level
- Reporting Structure: Reports directly to the Community Marketing Manager.
- Work Arrangement: On-site, with no travel required outside of the local area.
- Growth Opportunities: This role offers opportunities to develop sales and marketing skills, with potential for advancement within the company's hospitality and tourism divisions.
🌍 Location & Work Environment
- Office Type: On-site, with a shared work environment.
- Office Location(s): 6277 Sea Harbor Dr, Orlando, Florida 32821, US (headquarters)
- Geographic Context: Shawnee, Kansas, is a city in the Kansas City metropolitan area, offering a mix of urban and suburban living with a population of approximately 65,000 people.
- Work Schedule: Full-time, with flexible scheduling to accommodate event attendance and customer availability.
💼 Interview & Application Insights
- Typical Process: Online application review, phone or video screen, in-person interview, and background check.
- Key Assessment Areas: Communication skills, sales aptitude, customer service orientation, and cultural fit.
- Application Tips:
- Tailor your resume to highlight relevant skills and experiences, such as sales, marketing, customer service, or event planning.
- Prepare examples of your ability to work well under pressure and maintain a positive attitude in challenging situations.
- Research the company and its brands to demonstrate your enthusiasm for the role and understanding of the business.
🛠️ Tools & Technologies
- MS Excel, MS Word, general computer skills, and smart devices.
👔 Cultural Fit Considerations
- Company Values: Putting the world on vacation, delivering excellence, taking time to have fun, celebrating together, supporting one another, looking ahead, and strengthening the business, its neighboring communities, and the customer experience.
- Work Style: Collaborative, customer-focused, innovative, and results-driven.
- Self-Assessment Questions:
- How do you handle working in a fast-paced, customer-facing environment?
- What steps do you take to maintain a positive attitude and provide excellent customer service when faced with challenging situations?
- How do you balance working independently and collaborating with a team to achieve shared goals?
⚠️ Potential Challenges
- The role requires working on weekends and holidays to accommodate event attendance and customer availability.
- The sales environment can be competitive and challenging, with the need to meet production standards.
- The role may involve standing or walking for extended periods, depending on the event venue.
📈 Similar Roles Comparison
- This role is similar to Event Marketing Coordinator, Brand Ambassador, and Sales Representative positions in the hospitality and tourism industry.
- Unlike some brand ambassador roles, this position focuses primarily on sales and customer acquisition rather than brand awareness.
- This role offers the opportunity to work with popular local attractions and events, providing a unique and engaging work environment.
📝 Sample Projects
- Planning and executing a successful event attendance strategy, including greeting, presenting, and incentivizing prospective customers to attend a sales-preview tour.
- Developing and implementing strategies to improve customer qualification and sales-tour reservation rates.
- Collaborating with the marketing team to create engaging and informative sales-preview tour materials.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does the company support the professional development and growth of its community marketing agents?
- What opportunities exist for collaboration and knowledge-sharing with other departments or brands within the company?
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through
this link.
- Customize your resume to highlight relevant skills and experiences, such as sales, marketing, customer service, or event planning.
- Prepare a cover letter that demonstrates your enthusiasm for the role and understanding of the business.
- Prepare for the interview by researching the company and its brands, and practicing your responses to common interview questions.
- Follow up with the hiring manager one week after the interview to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
