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Community Marketing Agent

Travel + Leisure Co.
Full-time
On-site
Destin, Florida, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community Marketing Agent

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Destin, Florida

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: May 9, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as a brand ambassador for Wyndham Destinations at local attractions and events
  • Engaging with prospective customers and inviting them to vacation ownership presentations
  • Qualifying potential customers based on company guidelines
  • Making sales-tour reservations and collecting required deposits

ASSUMPTION: This role requires strong communication skills, a friendly and outgoing personality, and the ability to work well in a team environment. Previous sales or marketing experience is preferred but not required.

πŸ“‹ Key Responsibilities

βœ… Serve as a positive and professional brand ambassador for Wyndham Destinations

βœ… Greet, present, and incentivize prospective customers to attend a sales-preview tour

βœ… Screen and qualify potential customers based on company guidelines

βœ… Make sales-tour reservations and collect required deposits

ASSUMPTION: The role involves a significant amount of face-to-face interaction with potential customers, requiring strong interpersonal skills and the ability to work in a fast-paced environment.

🎯 Required Qualifications

Education: High school diploma or equivalent required

Experience: 1 to 3 years of sales and/or marketing experience preferred, not required

Required Skills:

  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment within a shared space

Preferred Skills:

  • Proficient in MS Excel, MS Word, general computer skills, and smart devices

ASSUMPTION: While sales and marketing experience is preferred, the company is willing to train the right candidate with a strong work ethic and a passion for customer service.

πŸ’° Compensation & Benefits

Salary Range: $25,000 - $35,000 per year (Estimated based on industry standards for entry-level sales positions in the hospitality industry)

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off, parental leave, and holidays (for full-time associates)
  • 401k with employer match (subject to eligibility requirements)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program

Working Hours: Full-time, 40 hours per week. No travel required outside of the home site’s area.

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level sales positions in the hospitality industry. Actual compensation may vary based on factors such as experience, performance, and business needs.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers numerous opportunities for growth and career advancement.

Founded: 1980. The company has a rich history in the hospitality industry and has grown to become a global leader in vacation ownership and travel membership.

Company Description:

  • Travel + Leisure Co. is dedicated to putting the world on vacation by providing exceptional travel experiences and vacation ownership opportunities
  • The company’s extensive portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide
  • Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI

Company Specialties:

  • Vacation ownership
  • Travel membership
  • Hospitality management
  • Timeshare exchange

Company Website: https://www.travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a well-established company with a strong reputation in the hospitality industry. Working for this company offers the opportunity to gain experience in a dynamic and growing field.

πŸ“Š Role Analysis

Career Level: Entry-Level. This role is an excellent starting point for a career in sales and marketing within the hospitality industry.

Reporting Structure: The Community Marketing Agent reports directly to the Marketing Manager.

Work Arrangement: On-site, with no travel required outside of the home site’s area.

Growth Opportunities:

  • Proven performers may have the opportunity to advance to roles such as Marketing Coordinator, Sales Manager, or Resort Manager
  • The company offers training and development programs to help employees grow their careers

ASSUMPTION: While this role is entry-level, there are numerous opportunities for growth and advancement within the company for high-performing employees.

🌍 Location & Work Environment

Office Type: On-site, with a shared work environment at local attractions and events.

Office Location(s): Destin, Florida

Geographic Context:

  • Destin is a popular tourist destination located in northwest Florida, known for its beautiful beaches and vibrant community
  • The area offers a high quality of life, with numerous recreational and cultural activities
  • The cost of living in Destin is relatively low compared to other popular tourist destinations in Florida

Work Schedule: Full-time, with a flexible schedule that may include evenings, weekends, and holidays to accommodate event schedules.

ASSUMPTION: The work environment for this role is fast-paced and dynamic, with a focus on customer engagement and sales. The role requires strong interpersonal skills and the ability to work well in a team environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the hiring manager
  • In-person interview at the local office
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Communication skills
  • Sales ability
  • Customer service orientation
  • Teamwork and collaboration

Application Tips:

  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare a cover letter that demonstrates your enthusiasm for the position and the company
  • Research the company and the role to show your understanding of the business and the requirements of the position

ATS Keywords: Sales, marketing, customer engagement, event attendance, presentation skills, technical skills, MS Excel, MS Word, general computer skills, smart devices

ASSUMPTION: The application process for this role is straightforward and focused on assessing the candidate’s communication skills, sales ability, and customer service orientation.

πŸ› οΈ Tools & Technologies

  • MS Excel
  • MS Word
  • General computer skills
  • Smart devices

ASSUMPTION: The tools and technologies required for this role are basic and widely used in the hospitality industry.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting the world on vacation
  • Exceeding expectations
  • Working together
  • Continuous learning

Work Style:

  • Customer-focused
  • Collaborative
  • Adaptable
  • Results-driven

Self-Assessment Questions:

  • Do you have strong communication skills and a friendly, outgoing personality?
  • Are you comfortable working in a fast-paced, team environment?
  • Do you have a passion for customer service and sales?

ASSUMPTION: Travel + Leisure Co. values employees who are customer-focused, collaborative, adaptable, and results-driven. Candidates who share these values and are passionate about customer service and sales are likely to be a good fit for this role.

⚠️ Potential Challenges

  • The role requires a significant amount of face-to-face interaction with potential customers, which may be challenging for candidates who are introverted or uncomfortable with public speaking
  • The work environment can be fast-paced and dynamic, which may be overwhelming for candidates who prefer a more structured or predictable work environment
  • The role may require working evenings, weekends, and holidays to accommodate event schedules, which may be challenging for candidates with family or personal commitments
  • The Destin area can be busy and crowded during peak tourist season, which may be challenging for candidates who prefer a quieter or less crowded work environment

ASSUMPTION: While this role offers numerous opportunities for growth and advancement, it also presents several challenges that candidates should be aware of before applying.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other sales and marketing positions in the hospitality industry, but it is unique in its focus on event attendance and customer engagement at local attractions
  • Compared to other entry-level sales positions, this role offers a competitive salary and benefits package, as well as numerous opportunities for growth and advancement
  • Career paths for this role may include advancement to positions such as Marketing Coordinator, Sales Manager, or Resort Manager

ASSUMPTION: While this role is similar to other sales and marketing positions in the hospitality industry, it is unique in its focus on event attendance and customer engagement at local attractions. Candidates should research similar roles to better understand the requirements and opportunities of this position.

πŸ“ Sample Projects

  • Planning and executing a successful event or trade show attendance strategy
  • Developing and implementing a customer engagement and sales strategy for a local attraction or event
  • Creating and delivering a compelling sales presentation that highlights the benefits of vacation ownership

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. Candidates should be prepared to discuss their relevant experience and skills in relation to these projects during the interview process.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role contribute to the overall success of the company?
  • What opportunities are there for growth and advancement within the company?
  • What is the company’s approach to training and development for employees in this role?
  • What is the work-life balance like for employees in this role?

ASSUMPTION: These key questions are designed to help candidates better understand the requirements and opportunities of the role, as well as the company culture and values. Candidates should prepare thoughtful and insightful questions to ask during the interview process.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare a cover letter that demonstrates your enthusiasm for the position and the company
  • Research the company and the role to show your understanding of the business and the requirements of the position
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.