📌 Core Information
🔹 Job Title: Community Marketing Agent - Ceiba, Puerto Rico
🔹 Company: Travel + Leisure Co.
🔹 Location: Ceiba, Puerto Rico
🔹 Job Type: Full-time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: July 17, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Serving as a brand ambassador for Travel + Leisure at local attractions and events
- Engaging with prospective customers and inviting them to attend sales presentations
- Qualifying potential customers based on company guidelines and making sales-tour reservations
- Maintaining minimum performance goals and attending training sessions
ASSUMPTION: This role requires strong communication skills, a friendly demeanor, and the ability to work well in a team environment. It also demands a high level of energy and enthusiasm to engage with the public effectively.
📋 Key Responsibilities
✅ Serve as a positive and professional brand ambassador for Wyndham Destinations
✅ Greet, present, and incentivize prospective customers to attend a sales-preview tour
✅ Screen and qualify potential customers based on company guidelines
✅ Make sales-tour reservations and collect required deposits
ASSUMPTION: The role involves a significant amount of standing and walking, as well as working flexible hours, including weekends and holidays.
🎯 Required Qualifications
Education: High School Diploma or equivalent is required.
Experience: Sales and/or marketing experience is preferred but not required.
Required Skills:
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- Able to stand and walk for periods of time
Preferred Skills:
- Proficient in MS Excel, MS Word, general computer skills, and smart devices
ASSUMPTION: While not explicitly stated, it's assumed that candidates should be comfortable working in a fast-paced, dynamic environment and have the ability to think on their feet.
💰 Compensation & Benefits
Salary Range: The salary range for this position is estimated to be between $25,000 and $35,000 per year, based on industry standards for entry-level marketing roles in Puerto Rico. This estimate is subject to change based on the company's final offer.
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (subject to eligibility requirements)
- 401k with employer match (subject to eligibility requirements)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: This role requires full availability to work weekends, holidays, daytime, and nighttime shifts. The typical workweek is 40 hours.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the company's final offer. Benefits are subject to change and may be contingent upon employment status and tenure.
📌 Applicant Insights
🔍 Company Context
Industry: Travel + Leisure Co. operates in the hospitality industry, offering vacation ownership and membership travel services. The company's portfolio includes vacation club brands with resorts worldwide, serving over six million travelers annually.
Company Size: Travel + Leisure Co. is a large organization with over 19,000 dedicated associates globally. This size ensures a diverse range of career opportunities and a robust support network for employees.
Founded: The company was founded in 1980 and has since grown to become the world's leading vacation ownership and membership travel company.
Company Description:
- Travel + Leisure Co. offers a diverse range of vacation experiences through its iconic vacation club brands and subscription travel club, Travel + Leisure GO
- The company's pioneering timeshare exchange network, RCI, provides even more travel opportunities for its members
- With hospitality and responsible tourism at its heart, the company's mission is to put the world on vacation
Company Specialties:
- Vacation ownership
- Membership travel
- Timeshare exchange
- Hospitality services
Company Website: Travel + Leisure Co.
ASSUMPTION: Travel + Leisure Co. is committed to providing exceptional customer service and creating memorable vacation experiences for its customers.
📊 Role Analysis
Career Level: This role is an entry-level position, ideal for candidates seeking to begin their career in marketing or hospitality.
Reporting Structure: The Community Marketing Agent reports directly to the local management team at the attraction or event where they are stationed.
Work Arrangement: This is an on-site role, requiring full availability to work flexible hours, including weekends and holidays. The typical workweek is 40 hours.
Growth Opportunities:
- Proven success in this role may lead to opportunities for career advancement within the company's marketing or sales departments
- The company's diverse portfolio of brands and global presence offers potential for international assignments or transfers
- Employees have access to various training and development programs to enhance their skills and advance their careers
ASSUMPTION: Travel + Leisure Co. values internal promotions and provides opportunities for employees to grow within the organization.
🌍 Location & Work Environment
Office Type: This role is based out of Ceiba, Puerto Rico, and involves working at popular local attractions such as malls or theme parks, as well as attending events such as trade shows, festivals, and conferences.
Office Location(s): Ceiba, Puerto Rico
Geographic Context:
- Ceiba is a municipality located on the eastern coast of Puerto Rico, known for its beautiful beaches and natural attractions
- The area offers a mix of urban and rural environments, providing a diverse range of living and working experiences
- Puerto Rico's tropical climate and vibrant culture make it an attractive destination for both locals and tourists
Work Schedule: This role requires full availability to work flexible hours, including weekends and holidays. The typical workweek is 40 hours.
ASSUMPTION: The work environment for this role is dynamic and fast-paced, with a focus on customer engagement and sales performance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening to assess communication skills and cultural fit
- In-person or virtual interview with the local management team to discuss the role and company culture
- Background check and reference verification
Key Assessment Areas:
- Communication skills and ability to engage with the public
- Sales and customer service skills
- Cultural fit and alignment with company values
- Availability to work flexible hours, including weekends and holidays
Application Tips:
- Tailor your resume to highlight relevant skills and experiences, such as sales, marketing, or customer service roles
- Prepare a cover letter that demonstrates your enthusiasm for the role and your understanding of the company's mission
- Be ready to discuss your availability for flexible hours and your ability to work well in a team environment
ATS Keywords: Brand ambassador, customer engagement, sales, marketing, public relations, event management, customer service, teamwork, communication, hospitality, tourism
ASSUMPTION: The application process for this role may vary depending on the specific attraction or event where the candidate is applying.
🛠️ Tools & Technologies
- Smart devices (e.g., tablets, smartphones) for customer engagement and data collection
- MS Excel and MS Word for data analysis and reporting
- Customer relationship management (CRM) software for tracking customer interactions and sales performance
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the attraction or event where the candidate is stationed.
👔 Cultural Fit Considerations
Company Values:
- Put the world on vacation
- Create memorable experiences
- Act with integrity
- Work together
- Innovate and adapt
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and flexible
- Results-driven
- Positive and enthusiastic
Self-Assessment Questions:
- Do you have a genuine passion for creating memorable experiences for customers?
- Are you comfortable working in a fast-paced, dynamic environment with a focus on sales performance?
- Do you thrive in a team setting and enjoy collaborating with others to achieve common goals?
ASSUMPTION: Travel + Leisure Co. values employees who are passionate about customer service, team-oriented, and committed to the company's mission.
⚠️ Potential Challenges
- The role requires a significant amount of standing and walking, which may be challenging for some individuals
- Working flexible hours, including weekends and holidays, may impact work-life balance
- The role involves engaging with the public, which may expose the employee to various social and cultural dynamics
- The success of this role is heavily dependent on the employee's ability to meet minimum performance goals, which may create pressure and stress
ASSUMPTION: These challenges can be mitigated by effective time management, self-care, and open communication with the management team.
📈 Similar Roles Comparison
- This role is similar to a brand ambassador or event marketing position, with a focus on customer engagement and sales performance
- Unlike other marketing roles, this position requires a high level of public interaction and may involve working at various attractions and events
- Career progression in this role may lead to opportunities in marketing, sales, or event management within the company
ASSUMPTION: While this role shares similarities with other marketing positions, its unique focus on customer engagement and sales performance sets it apart.
📝 Sample Projects
- Planning and executing a successful event or trade show booth, with a focus on customer engagement and sales performance
- Developing and implementing a targeted marketing campaign to attract a specific customer segment to an attraction or event
- Analyzing sales data and customer feedback to identify trends and opportunities for improvement
ASSUMPTION: These sample projects demonstrate the role's focus on customer engagement, sales performance, and data-driven decision-making.
❓ Key Questions to Ask During Interview
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
- How does this role contribute to the company's overall mission and goals?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for employees working flexible hours?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to these efforts?
ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to understanding the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: Community Marketing Agent - Ceiba, Puerto Rico
- Tailor your resume to highlight relevant skills and experiences, such as sales, marketing, or customer service roles
- Prepare a cover letter that demonstrates your enthusiasm for the role and your understanding of the company's mission
- Be ready to discuss your availability for flexible hours and your ability to work well in a team environment
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
