Community Marketing Agent - Rio Mar

📌 Core Information

🔹 Job Title: Community Marketing Agent - Rio Mar

🔹 Company: Travel + Leisure Co.

🔹 Location: Rio Mar

🔹 Job Type: Full-Time

🔹 Category: Hospitality & Tourism

🔹 Date Posted: April 18, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Serving as a brand ambassador for Travel + Leisure at local attractions and events
• Engaging with prospective customers and inviting them to vacation ownership presentations
• Managing sales-tour reservations and maintaining performance goals
• Attending training sessions and staying current with industry trends

ASSUMPTION: This role requires strong communication skills, a friendly demeanor, and the ability to work well in a team environment. Previous sales or marketing experience is preferred but not required.

📋 Key Responsibilities

✅ Serve as a positive and professional brand ambassador for Wyndham Destinations

✅ Greet, present, and incentivize prospective customers to attend a sales-preview tour

✅ Screen and qualify potential customers based on company guidelines

✅ Make sales-tour reservations and collect required deposits

ASSUMPTION: This role involves a significant amount of face-to-face interaction with potential customers, requiring strong communication and interpersonal skills.

🎯 Required Qualifications

Education: High School Diploma or equivalent is required.

Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required.

Required Skills:

• Clear and concise written and verbal communication skills
• Ability to work in a team environment within a shared space
• Proficient in MS Excel, MS Word, general computer skills, and smart devices

Preferred Skills:

• Previous sales or marketing experience

ASSUMPTION: While sales or marketing experience is preferred, the company is willing to train the right candidate with a strong work ethic and excellent communication skills.

💰 Compensation & Benefits

Salary Range: $25,000 - $35,000 per year (Estimated based on industry standards for entry-level sales positions in the hospitality industry)

Benefits:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (based on position)
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program

Working Hours: Full-time (40 hours per week), with no travel required outside of the home site’s area

ASSUMPTION: The salary range is estimated based on industry standards for entry-level sales positions in the hospitality industry. Actual salary may vary based on individual performance and company discretion.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality & Tourism

Company Size: 10,001+ employees (Large enterprise)

Founded: 1980 (as a part of Wyndham Destinations, now Travel + Leisure Co.)

Company Description:

• Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
• Offers a diverse range of resort, travel club, and lifestyle travel brands
• Employs over 19,000 dedicated associates worldwide

Company Specialties:

• Vacation ownership
• Travel membership
• Hospitality services

Company Website: https://www.travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, offering a wide range of vacation and travel services to customers worldwide.

📊 Role Analysis

Career Level: Entry-level (0-2 years of experience)

Reporting Structure: Reports directly to the local marketing manager or sales manager

Work Arrangement: On-site, with no travel required outside of the home site’s area

Growth Opportunities:

• Progression to a sales manager or marketing coordinator role
• Expansion of responsibilities based on performance and company needs

ASSUMPTION: This entry-level role offers opportunities for growth and development within the company, based on individual performance and career aspirations.

🌍 Location & Work Environment

Office Type: On-site, with a shared work environment

Office Location(s): Rio Mar

Geographic Context:

• Rio Mar is a popular tourist destination in Puerto Rico
• Known for its beautiful beaches, resorts, and attractions
• Offers a warm, tropical climate year-round

Work Schedule: Full-time, with flexible scheduling based on event and attraction hours

ASSUMPTION: The on-site work environment in Rio Mar offers a dynamic and engaging atmosphere, with opportunities to interact with tourists and locals alike.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check and onboarding

Key Assessment Areas:

• Communication skills
• Sales and customer engagement
• Teamwork and collaboration
• Adaptability and problem-solving

Application Tips:

• Highlight any relevant sales or marketing experience on your resume
• Tailor your cover letter to demonstrate your enthusiasm for the role and the company
• Prepare examples of your customer engagement and sales skills for the interview

ATS Keywords: Sales, marketing, customer engagement, event attendance, reservation management, performance goals, training, industry trends, technical skills, MS Excel, MS Word, general computer skills, smart devices

ASSUMPTION: The application process for this role is typical for the hospitality industry, with a focus on assessing communication skills, sales ability, and cultural fit.

🛠️ Tools & Technologies

• MS Excel
• MS Word
• General computer skills
• Smart devices

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and general computer skills, with a focus on using smart devices for customer engagement and reservation management.

👔 Cultural Fit Considerations

Company Values:

• Putting the world on vacation
• Innovation and growth
• Exceptional experiences for customers

Work Style:

• Dynamic and fast-paced
• Team-oriented and collaborative
• Focused on customer engagement and sales

Self-Assessment Questions:

• Do you enjoy working in a fast-paced, team-oriented environment?
• Are you comfortable engaging with customers and selling products or services?
• Do you have strong communication skills and the ability to work well with others?

ASSUMPTION: Travel + Leisure Co. values a dynamic and collaborative work environment, with a focus on exceptional customer experiences and innovation.

⚠️ Potential Challenges

• Working irregular hours based on event and attraction schedules
• Handling customer objections and rejections
• Meeting sales performance goals
• Adapting to a fast-paced and dynamic work environment

ASSUMPTION: This role may present challenges related to irregular work hours, customer engagement, and sales performance, but offers opportunities for growth and development within the company.

📈 Similar Roles Comparison

• Compared to other sales and marketing roles in the hospitality industry, this role offers a unique opportunity to engage with customers in a face-to-face setting
• Requires strong communication skills and the ability to work well in a team environment
• Offers potential for career growth and development within the company

ASSUMPTION: This role is similar to other sales and marketing positions in the hospitality industry, with a focus on customer engagement and sales performance.

📝 Sample Projects

• Planning and executing a successful event or trade show booth
• Developing and implementing a customer engagement strategy
• Managing and optimizing sales-tour reservations and deposits

ASSUMPTION: These sample projects reflect the key responsibilities and required skills for this role, focusing on customer engagement, sales, and event management.

❓ Key Questions to Ask During Interview

• What are the key performance indicators (KPIs) for this role, and how will my progress be measured?
• How does this role contribute to the overall success of the company, and what are the opportunities for growth and development?
• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does the company support the professional development of its employees?
• What is the company culture like, and how does this role fit into the broader organization?

ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, their fit with the company culture, and their commitment to professional development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your sales and marketing experience, as well as any relevant skills and accomplishments
• Write a cover letter expressing your enthusiasm for the role and the company, and explaining how your background and skills make you a strong fit for the position
• Prepare examples of your customer engagement and sales skills for the interview
• Follow up with the hiring manager one week after submitting your application to confirm receipt and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.