📌 Core Information
🔹 Job Title: Community Marketing
🔹 Company: Travel + Leisure Co.
🔹 Location: Phoenix area, AZ
🔹 Job Type: Full-time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: July 9, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Serving as a brand ambassador for Wyndham Destinations at local attractions and events
- Engaging with prospective customers and inviting them to attend vacation ownership presentations
- Qualifying potential customers based on company guidelines
- Making sales-tour reservations and collecting required deposits
- Meeting minimum performance goals (80% time) and maintaining production standards
ASSUMPTION: This role requires strong communication skills, sales experience (though not required), and the ability to work in a team environment within a shared space.
📋 Key Responsibilities
✅ Serve as a positive and professional brand ambassador for Wyndham Destinations
✅ Greet, present, and incentivize prospective customers to attend a sales-preview tour
✅ Screen and qualify potential customers based on company guidelines
✅ Make sales-tour reservations and collect required deposits
✅ Attend all scheduled training sessions, department meetings, and keep current on marketing information and materials
✅ Maintain production standards and meet minimum performance goals
ASSUMPTION: This role involves frequent face-to-face interactions with the public, requiring excellent communication skills and a friendly, professional demeanor.
🎯 Required Qualifications
Education: High School Diploma or equivalent is required.
Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required.
Required Skills:
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- Proficient in MS Excel, MS Word, general computer skills, and smart devices
Preferred Skills:
- Sales and/or marketing experience
ASSUMPTION: While sales experience is preferred, the company is willing to train the right candidate with strong communication skills and a willingness to learn.
💰 Compensation & Benefits
Salary Range: $28,000 - $35,000 per year (based on industry standards for entry-level sales roles in the Phoenix area)
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (for associates working 30+ hours per week)
- 401k with employer match (subject to eligibility requirements)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
Working Hours: Full-time, typically 40 hours per week, with no travel required outside of the home site’s area
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level sales roles in the Phoenix area. Actual compensation may vary based on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 1964 (as a part of Wyndham Hotels and Resorts)
Company Description:
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
- Offers a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands
- Employs over 19,000 dedicated associates worldwide
Company Specialties:
- Vacation ownership
- Travel membership
- Hospitality services
Company Website: travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. is a large, established company with a diverse range of brands and services within the hospitality industry.
📊 Role Analysis
Career Level: Entry-level to mid-level sales role
Reporting Structure: Reports directly to the Community Marketing Manager
Work Arrangement: On-site, with no travel required outside of the home site’s area
Growth Opportunities:
- Progression to Community Marketing Manager or other sales management roles
- Expansion of responsibilities within the sales department
- Potential opportunities in other departments or brands within the company
ASSUMPTION: This role offers opportunities for growth and development within the sales department and potentially across the company.
🌍 Location & Work Environment
Office Type: On-site, with no travel required outside of the home site’s area
Office Location(s): Phoenix area, AZ
Geographic Context:
- The Phoenix area offers a warm, desert climate with plenty of sunshine throughout the year
- The area is home to numerous attractions, including museums, sports teams, and outdoor activities
- The cost of living in the Phoenix area is generally lower than in other major metropolitan areas in the United States
Work Schedule: Full-time, typically 40 hours per week, with flexible scheduling based on event and attraction hours
ASSUMPTION: The Phoenix area offers a variety of attractions and events, providing ample opportunities for community marketing activities.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the Community Marketing Manager
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication skills
- Sales experience (or potential)
- Ability to work in a team environment
- Understanding of the vacation ownership industry
Application Tips:
- Highlight any relevant sales or marketing experience on your resume
- Tailor your cover letter to emphasize your communication skills and enthusiasm for the role
- Prepare examples of your sales or customer service experience to discuss during the interview
- Research the vacation ownership industry and Travel + Leisure Co. to demonstrate your understanding of the company and its products
ATS Keywords: Sales, marketing, customer service, communication, vacation ownership, Wyndham Destinations, Travel + Leisure Co.
ASSUMPTION: The interview process for this role will focus on assessing the candidate’s communication skills, sales experience, and cultural fit within the company.
🛠️ Tools & Technologies
- MS Excel
- MS Word
- Smart devices (e.g., tablets, smartphones)
- Customer relationship management (CRM) software (specific platform may vary)
ASSUMPTION: The specific tools and technologies used in this role may vary based on the company’s internal systems and processes.
👔 Cultural Fit Considerations
Company Values:
- Put the world on vacation
- Deliver excellence
- Celebrate together
- Support one another
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and flexible
- Results-driven
Self-Assessment Questions:
- Do you enjoy working with the public and engaging in face-to-face conversations?
- Are you comfortable working in a team environment and collaborating with others?
- Do you have strong communication skills and the ability to adapt to different situations?
ASSUMPTION: Successful candidates for this role will demonstrate a strong fit with the company’s values and work style, with a focus on customer service, teamwork, and adaptability.
⚠️ Potential Challenges
- Working irregular hours based on event and attraction schedules
- Meeting minimum performance goals and maintaining production standards
- Dealing with customer objections or concerns about vacation ownership
- Adapting to a fast-paced, dynamic work environment
ASSUMPTION: While this role offers many opportunities for growth and development, it also presents certain challenges that candidates should be prepared to address.
📈 Similar Roles Comparison
- This role is similar to other community marketing or brand ambassador positions within the hospitality industry
- However, this role is unique in its focus on vacation ownership and the specific products and services offered by Travel + Leisure Co.
- Career progression in this role may lead to management or other sales positions within the company
ASSUMPTION: While this role shares similarities with other community marketing or brand ambassador positions, its focus on vacation ownership and the specific products and services offered by Travel + Leisure Co. make it unique within the industry.
📝 Sample Projects
- Planning and executing a successful event or attraction marketing campaign
- Developing and implementing strategies to increase customer engagement and sales
- Collaborating with other departments to create marketing materials and promotional offers
ASSUMPTION: The specific projects and tasks associated with this role may vary based on the company’s current marketing initiatives and priorities.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role contribute to the overall success of the company’s marketing efforts?
- What opportunities are there for growth and development within the sales department and the company as a whole?
- How does the company support its employees in maintaining a healthy work-life balance?
- What are the most important qualities and skills for success in this role, according to the hiring manager?
ASSUMPTION: Asking thoughtful and relevant questions during the interview process can help candidates better understand the role and the company, and demonstrate their interest and enthusiasm for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the application link
- Tailor your resume to highlight your sales, marketing, and customer service experience
- Write a cover letter emphasizing your communication skills, enthusiasm for the role, and understanding of the vacation ownership industry
- Prepare examples of your sales or customer service experience to discuss during the interview
- Follow up with the hiring manager one week after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
