π Core Information
πΉ Job Title: Community Marketing Supervisor
πΉ Company: Travel + Leisure Co.
πΉ Location: Panama City Beach area, Florida
πΉ Job Type: Full-Time
πΉ Category: Hospitality & Tourism
πΉ Date Posted: July 8, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Supervising and developing the CMP Marketing Team
- Maintaining and improving marketing penetration standards
- Collaborating with sales management to optimize tour flow and programs
- Ensuring exceptional customer service and problem-solving
- Leading by example and fostering a positive work environment
ASSUMPTION: This role requires a balance of leadership, analytical, and customer service skills, with a focus on driving marketing success and team development.
π Key Responsibilities
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Supervise CMP Marketing staff, including interviewing, hiring, training, and performance management (45% of time)
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Maintain total site marketing penetration standards, run reports, and prepare status reports (30% of time)
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Coordinate with sales management regarding tour seats, flow, and new/changes in marketing programs (10% of time)
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Maintain copies of invitations, tour manifests, and departmental supplies (10% of time)
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Other duties as assigned (5% of time)
ASSUMPTION: This role involves a mix of strategic planning, hands-on management, and data analysis, with a significant portion dedicated to team supervision and development.
π― Required Qualifications
Education: High School Diploma, GED, or equivalent
Experience: Two (2) years of marketing experience, primarily in the vacation ownership industry
Required Skills:
- Excellent verbal and written communication skills
- Ability to effectively coach, counsel, and motivate direct reports
- Exceptional customer service skills
- Efficient multi-tasking and negotiation abilities
- Working knowledge of marketing databases
- Ability to recruit, train, and develop employees
- Demonstrated problem-solving ability
- Detail-oriented and accurate
- Ability to carry out responsibilities in accordance with organizational policies and applicable laws
Preferred Skills:
- Bilingual or multilingual skills
- Experience with marketing automation tools
- Familiarity with the local tourism industry
ASSUMPTION: While the job posting does not specify preferred qualifications, these additional skills could provide a competitive edge for candidates.
π° Compensation & Benefits
Salary Range: $45,000 - $60,000 per year (Based on industry standards for a Marketing Supervisor role in Florida with 2-5 years of experience)
Benefits:
- Medical, Dental, and Vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability insurance
- Paid time off, parental leave, and holidays (depending on position)
- 401k with employer match (subject to eligibility requirements)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility based on business needs
ASSUMPTION: The salary range is estimated based on industry standards and may vary depending on the candidate's experience and performance. Benefits are subject to change and may be dependent on the employee's tenure and position.
π Applicant Insights
π Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees (Global presence with a large local team)
Founded: 1972 (as a part of Wyndham Hotels and Resorts)
Company Description:
- Travel + Leisure Co. is the worldβs leading vacation ownership and travel membership company
- Offers a diverse portfolio of resort, travel club, and lifestyle travel brands
- Emphasizes innovation, growth, and exceptional experiences for millions of travelers worldwide
Company Specialties:
- Vacation ownership and timeshare
- Travel and membership services
- Hospitality and resort management
Company Website: Travel + Leisure Co.
ASSUMPTION: Travel + Leisure Co. is a well-established company with a strong global presence and a focus on delivering exceptional vacation experiences.
π Role Analysis
Career Level: Mid-level management
Reporting Structure: Reports directly to the CMP Marketing Manager
Work Arrangement: On-site, with minimal travel required
Growth Opportunities:
- Potential advancement to Marketing Manager or other leadership roles
- Expansion of skills and knowledge in marketing, leadership, and hospitality
- Increased responsibility and impact on the company's success
ASSUMPTION: This role offers opportunities for professional growth and development within the company's marketing and leadership teams.
π Location & Work Environment
Office Type: Resort-based office in the Panama City Beach area
Office Location(s): 6277 Sea Harbor Dr, Panama City Beach, FL 32407
Geographic Context:
- Panama City Beach is a popular tourist destination in Florida
- Offers a mix of urban and beachfront environments
- Provides ample opportunities for outdoor activities and cultural experiences
Work Schedule: Full-time, typically Monday-Friday, with some flexibility based on business needs
ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on delivering exceptional customer experiences in a resort setting.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the CMP Marketing Manager
Key Assessment Areas:
- Communication and interpersonal skills
- Leadership and management abilities
- Problem-solving and analytical skills
- Customer service and sales mindset
Application Tips:
- Highlight relevant marketing experience and achievements
- Demonstrate strong leadership and team-building skills
- Showcase problem-solving abilities with real-life examples
- Tailor your resume and cover letter to emphasize skills and experiences relevant to the role
ATS Keywords: Marketing Supervisor, CMP Marketing, Team Management, Marketing Penetration, Sales Collaboration, Customer Service, Problem-Solving, Leadership, Hospitality, Tourism
ASSUMPTION: The application process is competitive, and candidates should emphasize their relevant skills and experiences to increase their chances of success.
π οΈ Tools & Technologies
- Marketing databases (e.g., Focus, CRS)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
ASSUMPTION: Familiarity with marketing databases and project management tools is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Put the world on vacation
- Innovation and growth
- Exceptional experiences
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
- Adaptable and responsive to changing business needs
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you passionate about delivering exceptional customer experiences?
- Do you possess strong leadership and team-building skills?
ASSUMPTION: Candidates should assess their fit with the company's values and work style to ensure a successful and fulfilling career at Travel + Leisure Co.
β οΈ Potential Challenges
- Managing a team in a fast-paced, dynamic environment
- Balancing multiple responsibilities and priorities
- Adapting to changing business needs and market conditions
- Maintaining high customer service standards during peak travel seasons
ASSUMPTION: These challenges can be overcome with strong leadership, effective time management, and a commitment to continuous learning and improvement.
π Similar Roles Comparison
- Marketing Manager: More strategic and less hands-on, with broader responsibilities
- Marketing Coordinator: Less supervisory responsibilities, more focused on tactical tasks
- Sales Manager: Focused on driving sales and customer acquisition, rather than marketing penetration
ASSUMPTION: This role offers a unique blend of leadership, management, and analytical responsibilities, with a focus on driving marketing success in a resort setting.
π Sample Projects
- Developing and implementing a new marketing campaign to increase tour bookings
- Analyzing marketing data to identify trends and optimize penetration rates
- Coordinating with sales management to optimize tour flow and improve customer satisfaction
ASSUMPTION: These projects demonstrate the role's focus on driving marketing success, improving customer experiences, and collaborating with cross-functional teams.
β Key Questions to Ask During Interview
- What are the biggest challenges facing the CMP Marketing Team currently?
- How does this role support the company's overall marketing strategy?
- What opportunities are there for professional growth and development within the team?
- How does the company measure the success of the CMP Marketing Team?
- What is the team's dynamic, and how does this role fit into it?
ASSUMPTION: Asking thoughtful questions demonstrates a candidate's interest in the role and commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Customize your resume to highlight relevant marketing experience and skills
- Write a cover letter emphasizing your leadership, management, and problem-solving abilities
- Prepare for the interview by researching the company and practicing common interview questions
- Follow up with the hiring manager one week after the interview to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.