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Community Marketing Supervisor

Travel + Leisure Co.
Full-time
On-site
United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Community Marketing Supervisor

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Panama City Beach area, Florida

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: July 8, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supervising and developing the CMP Marketing Team
  • Maintaining and improving marketing penetration standards
  • Collaborating with sales management to optimize tour flow and programs
  • Ensuring exceptional customer service and problem-solving
  • Leading by example and fostering a positive work environment

ASSUMPTION: This role requires a balance of leadership, analytical, and customer service skills, with a focus on driving marketing success and team development.

πŸ“‹ Key Responsibilities

βœ… Supervise CMP Marketing staff, including interviewing, hiring, training, and performance management (45% of time)

βœ… Maintain total site marketing penetration standards, run reports, and prepare status reports (30% of time)

βœ… Coordinate with sales management regarding tour seats, flow, and new/changes in marketing programs (10% of time)

βœ… Maintain copies of invitations, tour manifests, and departmental supplies (10% of time)

βœ… Other duties as assigned (5% of time)

ASSUMPTION: This role involves a mix of strategic planning, hands-on management, and data analysis, with a significant portion dedicated to team supervision and development.

🎯 Required Qualifications

Education: High School Diploma, GED, or equivalent

Experience: Two (2) years of marketing experience, primarily in the vacation ownership industry

Required Skills:

  • Excellent verbal and written communication skills
  • Ability to effectively coach, counsel, and motivate direct reports
  • Exceptional customer service skills
  • Efficient multi-tasking and negotiation abilities
  • Working knowledge of marketing databases
  • Ability to recruit, train, and develop employees
  • Demonstrated problem-solving ability
  • Detail-oriented and accurate
  • Ability to carry out responsibilities in accordance with organizational policies and applicable laws

Preferred Skills:

  • Bilingual or multilingual skills
  • Experience with marketing automation tools
  • Familiarity with the local tourism industry

ASSUMPTION: While the job posting does not specify preferred qualifications, these additional skills could provide a competitive edge for candidates.

πŸ’° Compensation & Benefits

Salary Range: $45,000 - $60,000 per year (Based on industry standards for a Marketing Supervisor role in Florida with 2-5 years of experience)

Benefits:

  • Medical, Dental, and Vision insurance
  • Flexible spending accounts
  • Life and accident coverage
  • Disability insurance
  • Paid time off, parental leave, and holidays (depending on position)
  • 401k with employer match (subject to eligibility requirements)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility based on business needs

ASSUMPTION: The salary range is estimated based on industry standards and may vary depending on the candidate's experience and performance. Benefits are subject to change and may be dependent on the employee's tenure and position.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism

Company Size: 10,001+ employees (Global presence with a large local team)

Founded: 1972 (as a part of Wyndham Hotels and Resorts)

Company Description:

  • Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
  • Offers a diverse portfolio of resort, travel club, and lifestyle travel brands
  • Emphasizes innovation, growth, and exceptional experiences for millions of travelers worldwide

Company Specialties:

  • Vacation ownership and timeshare
  • Travel and membership services
  • Hospitality and resort management

Company Website: Travel + Leisure Co.

ASSUMPTION: Travel + Leisure Co. is a well-established company with a strong global presence and a focus on delivering exceptional vacation experiences.

πŸ“Š Role Analysis

Career Level: Mid-level management

Reporting Structure: Reports directly to the CMP Marketing Manager

Work Arrangement: On-site, with minimal travel required

Growth Opportunities:

  • Potential advancement to Marketing Manager or other leadership roles
  • Expansion of skills and knowledge in marketing, leadership, and hospitality
  • Increased responsibility and impact on the company's success

ASSUMPTION: This role offers opportunities for professional growth and development within the company's marketing and leadership teams.

🌍 Location & Work Environment

Office Type: Resort-based office in the Panama City Beach area

Office Location(s): 6277 Sea Harbor Dr, Panama City Beach, FL 32407

Geographic Context:

  • Panama City Beach is a popular tourist destination in Florida
  • Offers a mix of urban and beachfront environments
  • Provides ample opportunities for outdoor activities and cultural experiences

Work Schedule: Full-time, typically Monday-Friday, with some flexibility based on business needs

ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on delivering exceptional customer experiences in a resort setting.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with the CMP Marketing Manager

Key Assessment Areas:

  • Communication and interpersonal skills
  • Leadership and management abilities
  • Problem-solving and analytical skills
  • Customer service and sales mindset

Application Tips:

  • Highlight relevant marketing experience and achievements
  • Demonstrate strong leadership and team-building skills
  • Showcase problem-solving abilities with real-life examples
  • Tailor your resume and cover letter to emphasize skills and experiences relevant to the role

ATS Keywords: Marketing Supervisor, CMP Marketing, Team Management, Marketing Penetration, Sales Collaboration, Customer Service, Problem-Solving, Leadership, Hospitality, Tourism

ASSUMPTION: The application process is competitive, and candidates should emphasize their relevant skills and experiences to increase their chances of success.

πŸ› οΈ Tools & Technologies

  • Marketing databases (e.g., Focus, CRS)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello)
  • Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)

ASSUMPTION: Familiarity with marketing databases and project management tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put the world on vacation
  • Innovation and growth
  • Exceptional experiences

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on continuous improvement
  • Adaptable and responsive to changing business needs

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you passionate about delivering exceptional customer experiences?
  • Do you possess strong leadership and team-building skills?

ASSUMPTION: Candidates should assess their fit with the company's values and work style to ensure a successful and fulfilling career at Travel + Leisure Co.

⚠️ Potential Challenges

  • Managing a team in a fast-paced, dynamic environment
  • Balancing multiple responsibilities and priorities
  • Adapting to changing business needs and market conditions
  • Maintaining high customer service standards during peak travel seasons

ASSUMPTION: These challenges can be overcome with strong leadership, effective time management, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Marketing Manager: More strategic and less hands-on, with broader responsibilities
  • Marketing Coordinator: Less supervisory responsibilities, more focused on tactical tasks
  • Sales Manager: Focused on driving sales and customer acquisition, rather than marketing penetration

ASSUMPTION: This role offers a unique blend of leadership, management, and analytical responsibilities, with a focus on driving marketing success in a resort setting.

πŸ“ Sample Projects

  • Developing and implementing a new marketing campaign to increase tour bookings
  • Analyzing marketing data to identify trends and optimize penetration rates
  • Coordinating with sales management to optimize tour flow and improve customer satisfaction

ASSUMPTION: These projects demonstrate the role's focus on driving marketing success, improving customer experiences, and collaborating with cross-functional teams.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the CMP Marketing Team currently?
  • How does this role support the company's overall marketing strategy?
  • What opportunities are there for professional growth and development within the team?
  • How does the company measure the success of the CMP Marketing Team?
  • What is the team's dynamic, and how does this role fit into it?

ASSUMPTION: Asking thoughtful questions demonstrates a candidate's interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Customize your resume to highlight relevant marketing experience and skills
  • Write a cover letter emphasizing your leadership, management, and problem-solving abilities
  • Prepare for the interview by researching the company and practicing common interview questions
  • Follow up with the hiring manager one week after the interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.