π Core Information
πΉ Job Title: Conference Content Executive
πΉ Company: Elsevier
πΉ Location: Chennai, Tamil Nadu, India
πΉ Job Type: Full-Time
πΉ Category: Information Services
πΉ Date Posted: 2025-07-21
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Managing conference timelines and ensuring successful preparation
- Collaborating with internal and external teams to meet deadlines
- Tracking author registrations and handling queries
- Assisting onsite during conferences
ASSUMPTION: This role requires strong organizational skills and the ability to work well under pressure, especially during conference events.
π Key Responsibilities
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Manage timelines to ensure conference preparation is on track
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Confirm proposed program structure with Project Lead and Chair
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Track author registrations and match with accepted abstracts
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Compile all files per requirement for online/print version
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Assist Conference Project Lead onsite with set up, registration, delegates queries, and all elements needed for successfully running a conference
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Travel to about 8 conferences annually
ASSUMPTION: This role involves frequent travel and may require working flexible hours, especially during conference events.
π― Required Qualifications
Education: Bachelor's degree in a relevant field
Experience: 2-5 years of experience in conference content management or a related role
Required Skills:
- Passion for customer service
- Project management experience
- Meticulous eye for detail and strong analytical skills
- Exceptional communication skills with understanding of cross-cultural communication
- Agility and flexibility in managing challenges
- Valid passport and international travel experience
Preferred Skills:
- Experience with conference management software
- Fluency in multiple languages
ASSUMPTION: Candidates with experience in the STM publishing industry may have an advantage.
π° Compensation & Benefits
Salary Range: INR 600,000 - 1,200,000 per annum (Estimated based on industry standards for similar roles)
Benefits:
- Comprehensive Health Insurance
- Enhanced Health Insurance Options
- Group Life Insurance
- Group Accident Insurance
- Flexible Working Arrangement
- Employee Assistance Program
- Medical Screening
- Modern Family Benefits
- Long-Service Awards
- New Baby Gift
- Subsidized Meals in Chennai
- Various Paid Time Off
- Free Transport pick up and drop from home-office-home
Working Hours: Full-time, with flexible hours during conference events
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in India. Actual salary may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Information Services, focusing on STM publishing, healthcare, and science
Company Size: 5,001-10,000 employees, providing a large and diverse work environment
Founded: 1880, with a rich history and global presence
Company Description:
- Elsevier helps researchers and healthcare professionals advance science and improve health outcomes
- Provides innovative technology solutions for better outcomes, global outreach, and stakeholder engagement
- Offers a supportive and collaborative work environment with a strong focus on teamwork and innovation
Company Specialties:
- Artificial Intelligence
- Analytics
- STM Publishing
- Predictive Analytics
- Research Intelligence
- Clinical Decision Support
- Healthcare
- Science
- Machine Learning
- Technology
- Publishing
- Open Access
- Open Science
Company Website: Elsevier.com
ASSUMPTION: Elsevier's global presence and diverse range of products and services offer numerous opportunities for career growth and development.
π Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement
Reporting Structure: Reports directly to the Conference Project Lead
Work Arrangement: On-site, with frequent travel required
Growth Opportunities:
- Progression to a senior role within the conference management team
- Transition to other areas of the business, such as publishing or technology
- Development of leadership and management skills
ASSUMPTION: This role provides a strong foundation for a career in conference management or a related field.
π Location & Work Environment
Office Type: Modern, collaborative workspace with a focus on teamwork and innovation
Office Location(s): Chennai, Tamil Nadu, India
Geographic Context:
- Chennai is the capital city of the Indian state of Tamil Nadu
- Known for its cultural heritage, historical landmarks, and vibrant tech industry
- Offers a mix of traditional and modern amenities, with a moderate cost of living
Work Schedule: Full-time, with flexible hours during conference events
ASSUMPTION: The Chennai office provides a dynamic and multicultural work environment, with opportunities for professional growth and development.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager
- Final round interview with the team
Key Assessment Areas:
- Problem-solving skills and ability to work under pressure
- Communication and interpersonal skills
- Cultural awareness and sensitivity
- Adaptability and flexibility
Application Tips:
- Highlight relevant experience and skills in your resume, especially those related to conference management and customer service
- Prepare examples of successful conference management projects or challenges overcome
- Demonstrate your passion for customer service and commitment to excellence in your cover letter
ATS Keywords: Conference Management, Customer Service, Project Management, Event Planning, Cross-Cultural Communication, Travel, On-site
ASSUMPTION: Elsevier's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best match for the role and the team.
π οΈ Tools & Technologies
- Conference management software (e.g., Cvent, EventMobi)
- Microsoft Office Suite
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with relevant conference management software and tools is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Customer-centric
- Collaborative
- Innovative
- Accountable
- Respectful
Work Style:
- Fast-paced and dynamic, especially during conference events
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable working with diverse teams and managing cross-cultural communication?
- Do you have a proven track record of delivering exceptional customer service in a conference or event setting?
ASSUMPTION: Elsevier values candidates who are passionate about customer service, collaborative, and committed to continuous learning and improvement.
β οΈ Potential Challenges
- Frequent travel and working flexible hours during conference events
- Managing multiple tasks and deadlines simultaneously
- Adapting to changes in conference plans and requirements
- Working in a fast-paced, dynamic environment
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to excellence.
π Similar Roles Comparison
- Conference Content Executive vs. Event Coordinator: The former focuses more on content management and author relations, while the latter is more involved in logistics and vendor management
- Industry-specific context: The STM publishing industry has unique challenges and opportunities compared to other event management sectors
- Career path comparison: Both roles can lead to senior positions within conference management or related fields
ASSUMPTION: Understanding the differences between similar roles and the unique aspects of the STM publishing industry can help candidates tailor their applications and prepare for interviews.
π Sample Projects
- Successfully managing a conference with 500+ attendees, ensuring all speakers and authors are registered and their needs are met
- Developing and implementing a new system for tracking author registrations and abstract submissions, resulting in a 20% increase in efficiency
- Leading a team to deliver a virtual conference with 1,000+ attendees, with a 95% satisfaction rate
ASSUMPTION: Providing specific examples of past projects or achievements demonstrates the candidate's skills and qualifications for the role.
β Key Questions to Ask During Interview
- What are the most challenging aspects of managing conferences for Elsevier?
- How does the team collaborate and support each other during conference events?
- What opportunities are there for professional growth and development within the conference management team?
- How does Elsevier support work-life balance, especially for employees with frequent travel requirements?
- What are the most rewarding aspects of working as a Conference Content Executive at Elsevier?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates the candidate's interest in the role and commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Elsevier careers portal
- Tailor your resume to highlight relevant experience and skills, especially those related to conference management and customer service
- Write a compelling cover letter that demonstrates your passion for customer service and commitment to excellence
- Prepare examples of successful conference management projects or challenges overcome
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.