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Conference Content Executive

Elsevier
Full-time
On-site
Chennai, Tamil Nadu, India
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Conference Content Executive

πŸ”Ή Company: Elsevier

πŸ”Ή Location: Chennai, Tamil Nadu, India

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Information Services

πŸ”Ή Date Posted: 2025-07-21

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing conference timelines and ensuring successful preparation
  • Collaborating with internal and external teams to meet deadlines
  • Tracking author registrations and handling queries
  • Assisting onsite during conferences

ASSUMPTION: This role requires strong organizational skills and the ability to work well under pressure, especially during conference events.

πŸ“‹ Key Responsibilities

βœ… Manage timelines to ensure conference preparation is on track

βœ… Confirm proposed program structure with Project Lead and Chair

βœ… Track author registrations and match with accepted abstracts

βœ… Compile all files per requirement for online/print version

βœ… Assist Conference Project Lead onsite with set up, registration, delegates queries, and all elements needed for successfully running a conference

βœ… Travel to about 8 conferences annually

ASSUMPTION: This role involves frequent travel and may require working flexible hours, especially during conference events.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 2-5 years of experience in conference content management or a related role

Required Skills:

  • Passion for customer service
  • Project management experience
  • Meticulous eye for detail and strong analytical skills
  • Exceptional communication skills with understanding of cross-cultural communication
  • Agility and flexibility in managing challenges
  • Valid passport and international travel experience

Preferred Skills:

  • Experience with conference management software
  • Fluency in multiple languages

ASSUMPTION: Candidates with experience in the STM publishing industry may have an advantage.

πŸ’° Compensation & Benefits

Salary Range: INR 600,000 - 1,200,000 per annum (Estimated based on industry standards for similar roles)

Benefits:

  • Comprehensive Health Insurance
  • Enhanced Health Insurance Options
  • Group Life Insurance
  • Group Accident Insurance
  • Flexible Working Arrangement
  • Employee Assistance Program
  • Medical Screening
  • Modern Family Benefits
  • Long-Service Awards
  • New Baby Gift
  • Subsidized Meals in Chennai
  • Various Paid Time Off
  • Free Transport pick up and drop from home-office-home

Working Hours: Full-time, with flexible hours during conference events

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in India. Actual salary may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Information Services, focusing on STM publishing, healthcare, and science

Company Size: 5,001-10,000 employees, providing a large and diverse work environment

Founded: 1880, with a rich history and global presence

Company Description:

  • Elsevier helps researchers and healthcare professionals advance science and improve health outcomes
  • Provides innovative technology solutions for better outcomes, global outreach, and stakeholder engagement
  • Offers a supportive and collaborative work environment with a strong focus on teamwork and innovation

Company Specialties:

  • Artificial Intelligence
  • Analytics
  • STM Publishing
  • Predictive Analytics
  • Research Intelligence
  • Clinical Decision Support
  • Healthcare
  • Science
  • Machine Learning
  • Technology
  • Publishing
  • Open Access
  • Open Science

Company Website: Elsevier.com

ASSUMPTION: Elsevier's global presence and diverse range of products and services offer numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement

Reporting Structure: Reports directly to the Conference Project Lead

Work Arrangement: On-site, with frequent travel required

Growth Opportunities:

  • Progression to a senior role within the conference management team
  • Transition to other areas of the business, such as publishing or technology
  • Development of leadership and management skills

ASSUMPTION: This role provides a strong foundation for a career in conference management or a related field.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with a focus on teamwork and innovation

Office Location(s): Chennai, Tamil Nadu, India

Geographic Context:

  • Chennai is the capital city of the Indian state of Tamil Nadu
  • Known for its cultural heritage, historical landmarks, and vibrant tech industry
  • Offers a mix of traditional and modern amenities, with a moderate cost of living

Work Schedule: Full-time, with flexible hours during conference events

ASSUMPTION: The Chennai office provides a dynamic and multicultural work environment, with opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site or virtual interview with the hiring manager
  • Final round interview with the team

Key Assessment Areas:

  • Problem-solving skills and ability to work under pressure
  • Communication and interpersonal skills
  • Cultural awareness and sensitivity
  • Adaptability and flexibility

Application Tips:

  • Highlight relevant experience and skills in your resume, especially those related to conference management and customer service
  • Prepare examples of successful conference management projects or challenges overcome
  • Demonstrate your passion for customer service and commitment to excellence in your cover letter

ATS Keywords: Conference Management, Customer Service, Project Management, Event Planning, Cross-Cultural Communication, Travel, On-site

ASSUMPTION: Elsevier's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best match for the role and the team.

πŸ› οΈ Tools & Technologies

  • Conference management software (e.g., Cvent, EventMobi)
  • Microsoft Office Suite
  • Project management tools (e.g., Asana, Trello)
  • Communication and collaboration platforms (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with relevant conference management software and tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Collaborative
  • Innovative
  • Accountable
  • Respectful

Work Style:

  • Fast-paced and dynamic, especially during conference events
  • Collaborative and team-oriented
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you comfortable working with diverse teams and managing cross-cultural communication?
  • Do you have a proven track record of delivering exceptional customer service in a conference or event setting?

ASSUMPTION: Elsevier values candidates who are passionate about customer service, collaborative, and committed to continuous learning and improvement.

⚠️ Potential Challenges

  • Frequent travel and working flexible hours during conference events
  • Managing multiple tasks and deadlines simultaneously
  • Adapting to changes in conference plans and requirements
  • Working in a fast-paced, dynamic environment

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to excellence.

πŸ“ˆ Similar Roles Comparison

  • Conference Content Executive vs. Event Coordinator: The former focuses more on content management and author relations, while the latter is more involved in logistics and vendor management
  • Industry-specific context: The STM publishing industry has unique challenges and opportunities compared to other event management sectors
  • Career path comparison: Both roles can lead to senior positions within conference management or related fields

ASSUMPTION: Understanding the differences between similar roles and the unique aspects of the STM publishing industry can help candidates tailor their applications and prepare for interviews.

πŸ“ Sample Projects

  • Successfully managing a conference with 500+ attendees, ensuring all speakers and authors are registered and their needs are met
  • Developing and implementing a new system for tracking author registrations and abstract submissions, resulting in a 20% increase in efficiency
  • Leading a team to deliver a virtual conference with 1,000+ attendees, with a 95% satisfaction rate

ASSUMPTION: Providing specific examples of past projects or achievements demonstrates the candidate's skills and qualifications for the role.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of managing conferences for Elsevier?
  • How does the team collaborate and support each other during conference events?
  • What opportunities are there for professional growth and development within the conference management team?
  • How does Elsevier support work-life balance, especially for employees with frequent travel requirements?
  • What are the most rewarding aspects of working as a Conference Content Executive at Elsevier?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates the candidate's interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Elsevier careers portal
  • Tailor your resume to highlight relevant experience and skills, especially those related to conference management and customer service
  • Write a compelling cover letter that demonstrates your passion for customer service and commitment to excellence
  • Prepare examples of successful conference management projects or challenges overcome
  • Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.