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Consumer Communications Manager - Homesense

TJX Companies
Full-time
On-site
Watford, Hertfordshire, United Kingdom
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Consumer Communications Manager - Homesense

πŸ”Ή Company: TJX Companies

πŸ”Ή Location: Watford, Hertfordshire, United Kingdom

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“£ Marketing Communications (MarCom)

πŸ”Ή Date Posted: Wed Apr 02 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Playing a crucial role in delivering communications strategy and activation for Homesense.
  • Leading and managing a team of agency partners.
  • Serving as a brand ambassador for TJX.
  • Developing and executing the communications strategy and plans for Homesense with a focus on PR, social media, and experiential channels.

ASSUMPTION: The role requires leadership in an evolving brand environment, emphasizing the importance of adaptability and innovative thinking given the mention of a new agency partnership and ambitious brand goals.

πŸ“‹ Key Responsibilities

βœ… Leading the activation of Q2 in-house communications strategy.

βœ… Managing the day-to-day processes of the communications agency, including pitches and rollouts.

βœ… Ensuring agency and internal communications alignment across campaign marketing and media.

βœ… Developing and activating a comprehensive annual communications brand plan.

βœ… Focusing on key strategies including store openings, relocations, and seasonal campaigns.

βœ… Overseeing public relations initiatives, including "PRing the PR."

ASSUMPTION: Responsibilities are heavily focused on strategic activation and management of both internal teams and external partners to ensure brand alignment and impactful communications strategies.

🎯 Required Qualifications

Education: Not specified

Experience: At least 5 years in marketing or related field; experience in retail or matrix organizations preferred.

Required Skills:

  • Marketing and communications expertise
  • Team leadership and management
  • Agency management
  • Strong data analysis capabilities
  • Experience with project management tools like Microsoft Word, Excel, Trello, Google Docs

Preferred Skills:

  • Omnichannel experience
  • Experience within a large retail business

ASSUMPTION: The role assumes significant experience in leading integrated marketing campaigns and managing multiple communication channels, given the extensive list of required responsibilities and skills.

πŸ’° Compensation & Benefits

Salary Range: Not specified; applicants are advised to inquire during the interview process.

Benefits:

  • Opportunities for growth and recognition
  • Competitive salary package
  • Comprehensive benefits package

Working Hours: 40 hours per week; typically aligns with standard business hours.

ASSUMPTION: Compensation packages are competitive and likely include a range of benefits beyond salary, emphasizing personal and professional development opportunities at TJX Companies.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail, specializing in the off-price segment

Company Size: 10,001+ employees, providing a broad network and considerable resources for employees.

Founded: Specific founding date not provided, but emphasis on long-standing industry presence.

Company Description:

  • Leading off-price apparel and home fashions retailer in the U.S. and worldwide
  • Comprises a significant number of retail locations globally
  • Committed to sustainability and community initiatives

Company Specialties:

  • Off-Price Retail

Company Website: https://jobs.tjx.com/

ASSUMPTION: The focus is on leveraging TJX's reputation and resources, promising stability and opportunity to potential candidates.

πŸ“Š Role Analysis

Career Level: Mid to senior-level, requiring extensive experience and leadership abilities.

Reporting Structure: Reports to the Manager of Campaign Marketing at Homesense.

Work Arrangement: On-site full-time role with potential for occasional adjustments as needed.

Growth Opportunities:

  • Exposure to a diverse range of marketing channels
  • Potential to influence brand strategy at a critical growth stage
  • Cross-functional collaboration opportunities

ASSUMPTION: Candidates are expected to drive innovative brand growth, suggesting the company values forward-thinking leadership in this role.

🌍 Location & Work Environment

Office Type: Corporate office environment

Office Location(s): Headquarters at 73 Clarendon Road, Watford, GB

Geographic Context:

  • Located in the heart of Watford, providing accessibility to various amenities
  • Proximity to London's vibrant business landscape
  • Supports a diverse workforce with opportunities for community interaction

Work Schedule: Traditional business hours with potential for flexibility depending on project demands.

ASSUMPTION: The environment is collaborative with a focus on community and engagement, reflecting TJX's commitment to an inclusive corporate culture.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial resume screening
  • Phone interview with HR
  • Two to three rounds of interviews with team leads and key stakeholders

Key Assessment Areas:

  • Leadership and management capabilities
  • Strategic thinking and brand development acumen
  • Ability to work within a fast-paced retail environment

Application Tips:

  • Highlight leadership experiences and successful campaigns
  • Demonstrate understanding and experience in retail communications
  • Prepare to discuss contributions to team success and strategic projects

ATS Keywords: Marketing, Communications, Project Management, Retail Experience, PR, Social Media, Omnichannel

ASSUMPTION: Emphasis on strong leadership and strategic communication skills will be crucial, reflecting the dynamic nature of the role.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel)
  • Trello for task management
  • Google Docs for collaborative work

ASSUMPTION: Proficiency in digital tools and platforms is necessary due to the strategic nature of this role in managing communications and projects effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Diversity and inclusion
  • Community engagement
  • Sustainability in business practices

Work Style:

  • Collaborative and team-oriented
  • Adaptable to change and innovation-driven
  • Proactive in seeking solutions and improvements

Self-Assessment Questions:

  • Do you thrive in a dynamic and fast-paced retail environment?
  • Can you lead and inspire a team of diverse talents?
  • Are you skilled in creating strategic communications that drive business growth?

ASSUMPTION: The role is best suited for individuals who value diversity, community support, and dynamic and flexible work settings.

⚠️ Potential Challenges

  • Navigating the integration of new agency partnerships
  • Managing communications across a broad range of channels and stakeholders
  • Ensuring brand communication strategies align with fast-paced retail environments
  • Balancing strategic initiatives with day-to-day operational demands

ASSUMPTION: Candidates should be prepared for the complexities of handling integrated marketing tasks in a large organization.

πŸ“ˆ Similar Roles Comparison

  • Higher emphasis on retail brand management compared to traditional communications roles
  • Greater focus on strategic integration across multiple communication channels
  • Broad scope requiring both strategic oversight and tactical execution skills

ASSUMPTION: Unlike some communications roles, this position combines strategic leadership with tactical execution in a retail setting.

πŸ“ Sample Projects

  • Leading the launch of a seasonal campaign for new store openings
  • Managing cross-functional initiatives with stakeholders to enhance brand presence
  • Development and execution of a holiday communications strategy

ASSUMPTION: Success in this role will include leading impactful communications projects that advance brand objectives.

❓ Key Questions to Ask During Interview

  • What are the current challenges in the communications strategy that need immediate attention?
  • How is success measured for this role within the company?
  • What support does the team require as they transition into the new strategies?
  • Can you describe the culture and dynamics within the marketing and communications team?
  • How are new communication tools and strategies being integrated at TJX?

ASSUMPTION: Asking these questions will provide insights into the company's strategic priorities and the role's impact on overall business success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Include your updated resume highlighting relevant experience
  • Prepare a portfolio of previous communications or marketing projects, if applicable
  • Ensure contact details are accurate and up to date
  • Follow up on your application status one week after submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.