🔹 Job Title: Content Analyst
🔹 Company: LSEG
🔹 Location: India, IND-BLR-Divyasree Technopolis
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: 2025-05-27
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of adaptability and flexibility due to the nature of the work and the need to manage multiple tasks under pressure.
✅ Manage day-to-day business operations for real-time reference data
✅ Work with various internal teams to identify trends and areas of concern raised by clients with solutions to reduce client queries
✅ Communicate and liaise with internal and external departments for resolution of data queries
✅ Proactively undertake unscheduled work items such as process assessments and methods of working reviews and create/update them
✅ Deliver presentations/highlight risks to the management
✅ Take end-to-end accountability for assigned items within the business and quality plan
✅ Provide appropriate consultancy, solutions, and advice in the areas of process evaluations, performance monitoring, and statistics
✅ Efficiently handle customer issues before referring to TL
✅ Report, analyze, and present results of measurement and evaluations
✅ Identify and call out areas for improvement and standard process from the results of measurement or evaluations
✅ Help and support new measurements where a need or requirement exists
✅ Facilitate communication and liaise with CRM/Stakeholders and other related teams to get an issue fixed and ensure great customer experience
✅ Management of service requests and to undertake root cause analysis to determine solutions to problem areas, working with and involving cross-functional teams
ASSUMPTION: This role requires strong problem-solving skills, attention to detail, and the ability to work well under pressure.
Education: Bachelor's degree in a relevant field
Experience: 2-5 years of experience in a similar role
Required Skills:
Preferred Skills:
ASSUMPTION: While a Bachelor's degree is required, relevant work experience and skills are more critical for success in this role.
Salary Range: INR 600,000 - 1,200,000 per annum (Estimated, based on industry standards for a Content Analyst with 2-5 years of experience in the Financial Services sector in India)
Benefits:
Working Hours: 40 hours per week, with flexible hours including night shifts
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
Industry: Financial Services. LSEG is a leading global financial markets infrastructure and data provider, driving financial stability, empowering economies, and enabling customers to create sustainable growth.
Company Size: 10,001+ employees. As a large organization, LSEG offers diverse opportunities and a collaborative work environment.
Founded: LSEG has a rich history dating back over 300 years, with a strong focus on customer-focused excellence and innovation.
Company Description:
Company Specialties:
Company Website: http://www.lseg.com
ASSUMPTION: LSEG's extensive experience and global presence provide a stable and supportive work environment for employees.
Career Level: Mid-level. This role offers opportunities for growth and development within the organization.
Reporting Structure: The Content Analyst will report directly to the Team Lead and work closely with various internal teams and stakeholders.
Work Arrangement: On-site, with flexible hours including night shifts.
Growth Opportunities:
ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in the financial services industry.
Office Type: Corporate office environment with a focus on collaboration and innovation.
Office Location(s): IND-BLR-Divyasree Technopolis, Bangalore, India
Geographic Context:
Work Schedule: 40 hours per week, with flexible hours including night shifts to accommodate the global nature of the business.
ASSUMPTION: The flexible work schedule and modern office environment contribute to a positive work-life balance for employees.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Content Analysis, Problem Solving, Communication, Teamwork, Data Management, Fixed Income Markets, Microsoft Office, Customer Service, Agility, Attention to Detail, Process Improvement, Presentation Skills, Interpersonal Skills, Flexibility, Time Management, Analytical Skills
ASSUMPTION: LSEG's application process is designed to assess candidates' skills and cultural fit, with a focus on problem-solving, communication, and adaptability.
ASSUMPTION: While specific tools and technologies may vary depending on the project, strong proficiency in Microsoft Office Suite is essential for this role.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: LSEG values employees who are adaptable, collaborative, and committed to continuous improvement and innovation.
ASSUMPTION: While this role presents challenges, LSEG offers a supportive work environment and opportunities for growth and development.
ASSUMPTION: While this role shares similarities with related positions, its unique focus on problem-solving and adaptability sets it apart.
ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the work involved in this role.
ASSUMPTION: Asking these questions will help applicants better understand the role, the company culture, and the opportunities for growth and development.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.