📌 Core Information
🔹 Job Title: Content Analyst
🔹 Company: FactSet
🔹 Location: Manila, Philippines
🔹 Job Type: On-site, Full-Time
🔹 Category: Financial Services, Data Management
🔹 Date Posted: May 22, 2025
🔹 Experience Level: Entry-Level to Mid-Level
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Data research, collection, and maintenance of company logos
- Analyzing and correcting incident tickets as level 2 support
- Monitoring and analyzing quality reports
- Updating documentation on Confluence
- Collaborating with global teams and vendors
ASSUMPTION: This role requires a high volume of data research and collection, strong analytical skills, and the ability to work effectively in a global team.
📋 Key Responsibilities
Data Research & Maintenance:
- Research, collect, and maintain company logos
- Monitor and analyze quality reports
- Update documentation on Confluence
Incident Management:
- Analyze and correct incident tickets as level 2 support
- Collaborate with vendors to resolve complex issues
Global Team Collaboration:
- Work with global teams to integrate new content
- Attend internal department training and provide training to new employees
ASSUMPTION: This role involves a significant amount of data research and collection, as well as global team collaboration, requiring strong organizational skills and adaptability.
🎯 Required Qualifications
Education: Bachelor's Degree in Business, Finance, Accounting, Economics, Computer Science, or a related field
Experience: Practical working experience, ideally in the finance/market data area, is a plus
Required Skills:
- Proficient in Microsoft Office, specifically Excel
- Knowledge in SQL (building and performing queries)
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills in English
- Ability to complete daily tasks or projects in a timely and accurate manner
- Familiarity with development, communication, and testing processes
- Knowledge of financial markets and different types of market data
Preferred Skills:
- Fluency in additional languages
- Experience working with global teams
- Knowledge of FactSet's products or similar financial data platforms
ASSUMPTION: While a Bachelor's Degree is required, relevant experience and strong analytical skills are more important for success in this role.
💰 Compensation & Benefits
Salary Range: PHP 40,000 - 60,000 per month (industry standard for entry-level to mid-level roles in the Philippines)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Employee discounts and perks
- Professional development opportunities
Working Hours: Monday - Friday, 8:30 AM - 5:30 PM (40 hours per week) with a 1-hour lunch break
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Philippines. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: FactSet operates in the financial services industry, providing data and analytics solutions to investment professionals worldwide.
Company Size: FactSet is a large company with over 8,200 global clients and 14,000 employees, offering a structured and established work environment.
Founded: FactSet was founded in 1978 and has since grown to become a leading provider of financial data and analytics.
Company Description:
- FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world
- The company provides instant access to financial data and analytics that investors use to make crucial decisions
- FactSet celebrates diversity of thought, experience, and perspective, fostering a collaborative and inclusive work environment
Company Specialties:
- Financial data and analytics
- Portfolio management
- Investment management
- Investment banking
- Wealth management
- Trading
- Risk and compliance
- Client reporting
- Open technology
- Performance and attribution
- Risk management and analysis
Company Website: www.factset.com
ASSUMPTION: FactSet's large size and global presence offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is suitable for entry-level to mid-level professionals seeking to establish or advance their careers in data management or a related field.
Reporting Structure: The Content Analyst reports directly to the Data Management & Architecture Team Lead and works closely with global teams, vendors, and other departments.
Work Arrangement: This is an on-site role based in Manila, Philippines, with the possibility of occasional travel to Germany.
Growth Opportunities:
- Progression to senior roles within the Data Management & Architecture team
- Transition to other teams or departments within FactSet, such as Product Management or Project Teams
- Expansion of responsibilities and team leadership opportunities
ASSUMPTION: FactSet's large size and diverse range of teams offer numerous growth opportunities for motivated and talented individuals.
🌍 Location & Work Environment
Office Type: FactSet's Manila office is a modern, collaborative workspace with on-site amenities and a casual dress code.
Office Location(s): One Le Grand Tower, 31st Floor, 300 Andrews Avenue, Pasay City, Manila, Philippines
Geographic Context:
- The Philippines is an archipelagic country in Southeast Asia, with Manila as its capital and largest city
- The country has a tropical marine climate and is known for its rich biodiversity and cultural heritage
- The cost of living in the Philippines is generally lower than in other Southeast Asian countries
Work Schedule: The work schedule is Monday - Friday, 8:30 AM - 5:30 PM, with a 1-hour lunch break. FactSet also offers flexible work arrangements, such as remote work or hybrid schedules, depending on the role and team's needs.
ASSUMPTION: FactSet's Manila office offers a modern and collaborative work environment, with opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager and team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Analytical and problem-solving skills
- Communication and interpersonal skills
- Technical skills, such as Excel and SQL
- Cultural fit and adaptability
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and adaptability
- Research FactSet's products and services to demonstrate your interest and understanding of the role
ATS Keywords: Data Research, Data Quality, Incident Management, Documentation, Analytical Skills, Problem-Solving, Communication Skills, Microsoft Excel, SQL, Teamwork, Organizational Skills, Presentation Skills, Flexibility, Financial Market Knowledge, Adaptability, Time Management
ASSUMPTION: FactSet's hiring process is thorough and competitive, with a focus on finding the best fit for each role within the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Excel, Word, PowerPoint)
- SQL databases and query tools
- Confluence (FactSet's internal documentation platform)
- JIRA (FactSet's project management tool)
- FactSet's proprietary data management and analytics platforms
ASSUMPTION: FactSet provides the necessary tools and technologies for its employees to perform their jobs effectively.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Expertise
- Innovation
- Collaboration
- Client Focus
Work Style:
- FactSet values a diverse and inclusive work environment
- The company encourages open communication, collaboration, and continuous learning
- FactSet's work culture is fast-paced, dynamic, and focused on delivering exceptional client service
Self-Assessment Questions:
- How do you align with FactSet's core values, particularly 'Integrity' and 'Client Focus'?
- How comfortable are you working in a global, collaborative team environment?
- How do you approach learning new tools and technologies in a dynamic work environment?
ASSUMPTION: FactSet's work culture is fast-paced, dynamic, and focused on delivering exceptional client service, requiring adaptability and strong communication skills.
🚠️ Potential Challenges
- The role may require working with complex data sets and tools, which can be challenging at times
- FactSet's global presence may result in occasional time zone differences and scheduling conflicts
- The role may involve tight deadlines and high-pressure situations, requiring strong time management and organizational skills
- The Manila office may experience occasional power outages or infrastructure issues, requiring adaptability and resilience
ASSUMPTION: FactSet's large size and global presence offer numerous opportunities for career growth and development, but also present unique challenges that require adaptability and resilience.
📈 Similar Roles Comparison
- Compared to similar roles in the finance industry, this role places a greater emphasis on data research and collection, as well as global team collaboration
- The role requires strong analytical and problem-solving skills, as well as a solid understanding of financial markets and data
- Career progression in this role may involve transitioning to other teams or departments within FactSet, such as Product Management or Project Teams
ASSUMPTION: This role offers a unique blend of data management, global team collaboration, and financial market knowledge, setting it apart from similar roles in the industry.
📝 Sample Projects
- Researching and collecting company logos for FactSet's extensive database
- Analyzing and correcting incident tickets, collaborating with vendors to resolve complex issues
- Updating documentation on Confluence, ensuring accuracy and completeness
- Participating in global team projects to integrate new content or improve existing processes
ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the Content Analyst role, requiring strong analytical skills, adaptability, and attention to detail.
💡 Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the Data Management & Architecture team?
- How does this role contribute to FactSet's overall mission and goals?
- What opportunities are there for professional development and growth within this role and FactSet as a whole?
- How does FactSet support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to success.
📝 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences, emphasizing your analytical and problem-solving skills, as well as your adaptability and cultural fit
- Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and adaptability
- Research FactSet's products and services to demonstrate your interest and understanding of the role
- Follow up with the hiring manager one week after submitting your application, expressing your continued interest in the role and asking about the next steps in the hiring process
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
