Content Analyst (Mandarin)

📌 Core Information

🔹 Job Title: Content Analyst (Mandarin)

🔹 Company: LSEG

🔹 Location: Kuala Lumpur, Malaysia

🔹 Job Type: Full-Time

🔹 Category: Financial Services

🔹 Date Posted: April 18, 2025

🔹 Experience Level: Entry-Level to Mid-Level

🔹 Remote Status: Hybrid (3 days on-site, 2 days remote)

🚀 Job Overview

Key aspects of this role include:

• Handling Officers & Directors (O&D) process for C-level executives and board members, focusing on China and Taiwan markets
• Ensuring data quality, accuracy, and timely delivery
• Supporting new projects and maintaining content
• Liaising with internal and external clients, data operations, and third-party suppliers
• Researching new and reviewing existing sources to ensure quality, timeliness, and automation
• Working collaboratively within teams or independently, proactively identifying and resolving problems

ASSUMPTION: This role requires a strong attention to detail, excellent communication skills, and the ability to work well both independently and in a team environment. Familiarity with financial markets and statements is desirable but not required.

📋 Key Responsibilities

✅ Handle Officers & Directors (O&D) process, collecting and maintaining information regarding C-level executives and board members, with a focus on the China and Taiwan markets

✅ Process data accurately and apply it to the database using technical and financial knowledge

✅ Ensure timely and complete resolution of queries from internal and external clients

✅ Support new projects to create and maintain content

✅ Work optimally within teams or by yourself, proactively identifying and resolving problems

✅ Liaise with data operations, customers, and third-party suppliers

✅ Research new and review existing sources to ensure quality, timeliness, and automation

✅ Support continuous improvement of the process by sharing observations and feedback

✅ Use language skills to establish relationships with overseas market contacts

✅ Document policies, procedures, and work processes

✅ Adhere to current data policies and procedures

✅ Backup other analysts in the team during their absence

ASSUMPTION: This role involves a significant amount of data entry and processing, requiring strong attention to detail and the ability to work efficiently with large datasets.

🎯 Required Qualifications

Education: Bachelor’s Degree or Master’s Degree

Experience: Entry-level to mid-level experience in a relevant field

Required Skills:

• Excellent written and verbal communication in English
• Professional level proficiency in Mandarin (required for daily data collection)
• Microsoft Office Skills – Outlook, Word, Excel
• Understanding of Financial Markets and Statements (desirable)

Preferred Skills:

• Experience with data analysis or financial data processing
• Familiarity with databases and data management systems

ASSUMPTION: While a background in financial services or data analysis is not required, it would be beneficial for candidates to have some familiarity with financial markets and data processing.

💰 Compensation & Benefits

Salary Range: The salary range for this role is approximately RM 60,000 - RM 80,000 per year (MYR), based on industry standards for entry-level to mid-level content analysts in Kuala Lumpur. This estimate may vary depending on the candidate's experience and qualifications.

Benefits:

• 20 days annual leave
• Group medical insurance
• Opportunity to be a subject matter expert

Working Hours: Full-time position with standard office hours (8:30 AM - 5:30 PM, Monday to Friday), with a hybrid work arrangement of 3 days in the office and 2 days remote.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may be influenced by the company's policies and the candidate's employment status.

📌 Applicant Insights

🔍 Company Context

Industry: LSEG is a leading global financial markets infrastructure and data provider, operating in the financial services industry.

Company Size: LSEG has over 25,000 employees across 65 countries, providing a large and diverse work environment.

Founded: LSEG was founded in 1698 and has a rich history in the financial services industry.

Company Description:

• LSEG is a leading global financial markets infrastructure and data provider, driving financial stability, empowering economies, and enabling customers to create sustainable growth.
• The company operates a hybrid work model, combining on-site and remote work to provide flexibility to its employees.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Company Specialties:

• Capital Markets
• Post-Trade Services
• Information Services
• Technology Services

Company Website: www.lseg.com

ASSUMPTION: LSEG's large size and global presence provide opportunities for career growth and development, as well as exposure to diverse perspectives and experiences.

📊 Role Analysis

Career Level: This role is suitable for entry-level to mid-level professionals looking to gain experience in content analysis, data processing, or financial services.

Reporting Structure: The Content Analyst will report directly to the team lead or manager.

Work Arrangement: This role follows a hybrid work arrangement, with 3 days in the office and 2 days remote.

Growth Opportunities:

• Advancement to senior analyst or team lead roles
• Expansion into related fields, such as data analysis or project management
• Opportunities to work on special projects or initiatives

ASSUMPTION: This role offers opportunities for career growth and development, both within the content analysis function and across related fields within LSEG.

🌍 Location & Work Environment

Office Type: LSEG's Kuala Lumpur office is a modern, multi-national workspace with a collaborative and dynamic culture.

Office Location(s): Menara Maxis, Kuala Lumpur, Malaysia

Geographic Context:

• Kuala Lumpur is the capital and largest city of Malaysia, offering a mix of modern urban living and traditional cultural experiences.
• The city is known for its vibrant food scene, historic landmarks, and bustling nightlife.
• Kuala Lumpur has a tropical rainforest climate, with warm and humid weather year-round.

Work Schedule: Standard office hours (8:30 AM - 5:30 PM, Monday to Friday), with a hybrid work arrangement of 3 days in the office and 2 days remote.

ASSUMPTION: LSEG's Kuala Lumpur office provides a dynamic and multicultural work environment, with opportunities to collaborate with colleagues across multiple locations.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Final decision and offer

Key Assessment Areas:

• Communication skills (written and verbal)
• Language proficiency in Mandarin
• Attention to detail and data processing skills
• Problem-solving abilities
• Cultural fit and alignment with LSEG's values

Application Tips:

• Highlight relevant experience and skills in your resume, focusing on data processing, financial markets, or related fields.
• Tailor your cover letter to emphasize your language skills and interest in the role.
• Prepare for interview questions related to your understanding of financial markets, data processing, and language proficiency.

ATS Keywords: Officers & Directors, O&D process, C-level executives, board members, data quality, data accuracy, timeliness, research, continuous improvement, Mandarin, financial markets, data processing

ASSUMPTION: LSEG's application process is designed to assess candidates' skills and cultural fit, with a focus on communication, language proficiency, and attention to detail.

🛠️ Tools & Technologies

• Microsoft Office Suite (Outlook, Word, Excel)
• Databases and data management systems (e.g., SQL, Access)
• Financial market data platforms (e.g., Bloomberg, Reuters)

ASSUMPTION: Familiarity with Microsoft Office Suite and relevant data management tools is essential for this role. Experience with financial market data platforms is desirable but not required.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Partnership
• Excellence
• Change

Work Style:

• Collaborative and team-oriented
• Proactive and problem-solving
• Adaptable and open to change

Self-Assessment Questions:

• Do you have excellent written and verbal communication skills in English?
• Are you professionally proficient in Mandarin, with a strong understanding of financial markets and statements?
• Can you work efficiently with large datasets and maintain high levels of accuracy and attention to detail?
• Are you comfortable working in a hybrid work environment, with a mix of on-site and remote work?

ASSUMPTION: LSEG values candidates who demonstrate strong communication skills, cultural fit, and a commitment to the company's core values.

⚠️ Potential Challenges

• Handling large volumes of data and maintaining high levels of accuracy
• Working with tight deadlines and managing multiple tasks
• Adapting to a hybrid work environment and balancing on-site and remote work
• Navigating a large and diverse organization with multiple teams and stakeholders

ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, and a commitment to continuous improvement.

📈 Similar Roles Comparison

• Content Analyst vs. Data Analyst: Content Analysts focus more on data collection, processing, and maintenance, while Data Analysts focus on data analysis, interpretation, and visualization.
• Industry-specific context: This role requires a strong understanding of financial markets and statements, as well as proficiency in Mandarin for data collection purposes.
• Career path comparison: Content Analysts can progress to senior analyst or team lead roles, or transition into related fields such as data analysis or project management.

ASSUMPTION: This role offers unique opportunities for career growth and development within the content analysis function and across related fields within LSEG.

📝 Sample Projects

• Data collection and processing for a new financial market data platform
• Review and optimization of existing data processing workflows
• Collaboration with cross-functional teams to develop and implement new data management strategies

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available to Content Analysts within LSEG.

❓ Key Questions to Ask During Interview

• Can you describe the day-to-day responsibilities of this role and how they align with my skills and experience?
• How does this role fit into the broader organizational structure, and who will I be working with?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does LSEG support the professional development and growth of its employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: These interview questions are designed to provide insight into the role's responsibilities, priorities, and growth opportunities, as well as LSEG's commitment to employee development and support.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience and skills in data processing, financial markets, or related fields.
• Write a cover letter emphasizing your language skills and interest in the role.
• Prepare for interview questions related to your understanding of financial markets, data processing, and language proficiency.
• Follow up with the hiring manager one week after submitting your application to confirm receipt and inquire about next steps.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.