π Core Information
πΉ Job Title: Content and Proposal Manager
πΉ Company: HSBC
πΉ Location: London, United Kingdom
πΉ Job Type: Full-time, Hybrid
πΉ Category: Financial Services
πΉ Date Posted: 2025-04-22
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site with Hybrid option
π Job Overview
Key aspects of this role include:
- Supporting regional sales managers in new business pursuits through proposal creation and management
- Developing sales enablement materials and thought leadership content
- Managing the full cycle proposal development process, including timelines, deliverables, and stakeholder coordination
- Working collaboratively with a global team across multiple time zones
ASSUMPTION: This role requires strong project management, communication, and stakeholder management skills to juggle multiple projects and deadlines effectively.
π Key Responsibilities
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Develop comprehensive, well-organized, and persuasive proposals tailored to target audiences
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Support deals across the sales cycle, from RFI or proactive proposal to best & final pitch and post-mortem discussions
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Edit and format proposals to ensure a professional and polished final product that is accurate, captivating, and of the highest quality, under tight deadlines
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Create best practices in proposal content and sales enablement materials
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Elevate the quality of sales enablement content such as client case studies, market information, thought leadership materials, developing both original content, as well as tailoring past examples to suit new client requirements and market trends
ASSUMPTION: This role involves a high degree of multitasking, prioritization, and attention to detail to ensure proposals are of the highest quality and submitted on time.
π― Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Marketing, Communications, Business)
Experience: Proven experience in proposal writing, sales content development, and/or content marketing
Required Skills:
- Exceptional project management skills with proven success in delivering projects/programs across countries and territories
- Excellent written and verbal communication skills with the ability to create strong content, presentations, and explain value propositions in a clear and concise manner
- Strong communication and stakeholder management skills with the ability to work under tight deadlines and support multiple stakeholders and proposals concurrently
- Strong analytical skills with the ability to deliver creative and customer-centric solutions
Preferred Skills:
- Understanding of cash management and/or transactional banking products/solutions
ASSUMPTION: While not explicitly stated, a background in financial services or familiarity with banking products would be beneficial for this role.
π° Compensation & Benefits
Salary Range: Β£45,000 - Β£65,000 per annum (Estimated based on industry standards for similar roles in London)
Benefits:
- Private Healthcare
- Enhanced Maternity Pay
- Enhanced Adoption Pay
- Support When Returning to Work
- Contributory Pension Scheme
Working Hours: Full-time, typically 35-40 hours per week, with flexible working options available
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in London. Actual compensation may vary based on experience and qualifications.
π Applicant Insights
π Company Context
Industry: Financial Services, specifically Global Payment Solutions within a multinational bank
Company Size: HSBC is a large organization with over 185,000 employees globally, providing a structured and established work environment
Founded: HSBC was founded in 1865 and has since grown into one of the world's largest banks
Company Description:
- HSBC is a global banking and financial services company serving over 40 million customers worldwide
- The company offers a wide range of services, including retail banking, wealth management, commercial banking, and global banking and markets
- HSBC is committed to creating diverse and inclusive workplaces and offers various benefits and support for employees
Company Specialties:
- Banking
- Financial Services
- International Finance and Banking
- Wealth Management
- Corporate and Business Banking
- Retail Banking
- Investment Banking
- Commercial Banking
- Private Banking
- Asset Management
Company Website: http://www.hsbc.com
ASSUMPTION: HSBC's extensive global presence and diverse range of services offer employees opportunities for career growth and development.
π Role Analysis
Career Level: Mid-level to senior role within the content and proposal management function
Reporting Structure: This role reports directly to the Global Head of Content and Proposal Management
Work Arrangement: Hybrid working model, with a base location in London and the opportunity to work remotely for a portion of the week
Growth Opportunities:
- Progression to a senior or management role within the content and proposal management function
- Expansion into other areas of the business, such as marketing, communications, or sales
- International relocation opportunities, given HSBC's global presence
ASSUMPTION: This role offers opportunities for career progression and skill development within a large, established organization.
π Location & Work Environment
Office Type: Modern, collaborative office space with on-site amenities
Office Location(s): 8 Canada Square, London, E14 5HQ, United Kingdom
Geographic Context:
- London is a major global financial hub, offering a dynamic and multicultural work environment
- The Canary Wharf area, where HSBC's London headquarters is located, is a bustling business district with numerous amenities and transport links
- London offers a high cost of living compared to other UK cities but provides excellent career prospects and cultural experiences
Work Schedule: Full-time, typically 35-40 hours per week, with flexible working options available
ASSUMPTION: The hybrid working model offers a balance between on-site collaboration and remote flexibility, allowing employees to optimize their work environment.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager and/or team members
- Final round interview, potentially including a presentation or case study component
Key Assessment Areas:
- Communication skills, both written and verbal
- Project management skills and ability to handle multiple projects simultaneously
- Stakeholder management and collaboration skills
- Cultural fit and alignment with HSBC's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of the financial services industry and HSBC's business
- Prepare for behavioral and scenario-based interview questions that assess your problem-solving skills and cultural fit
- Research HSBC's company culture and values to show your enthusiasm and alignment with the organization
ATS Keywords: Proposal Writing, Sales Content Development, Content Marketing, Project Management, Stakeholder Management, Financial Services, Banking, Transactional Banking
ASSUMPTION: HSBC's recruitment process is thorough and competitive, with a strong focus on cultural fit and technical skills.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Project management tools (e.g., Asana, Trello, JIRA)
- Content management systems (e.g., Adobe Experience Manager, Sitecore)
- Design tools (e.g., Adobe Creative Suite, Sketch)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role, as they enable efficient project management and content creation.
π Cultural Fit Considerations
Company Values:
- Open
- Responsible
- Respectful
- Customer-focused
- Professional
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering high-quality work
- Adaptable and able to work effectively in a dynamic, fast-paced environment
- Strong communication and stakeholder management skills
Self-Assessment Questions:
- How do you handle multiple projects and deadlines simultaneously?
- Can you provide an example of a time when you had to manage stakeholders with competing priorities?
- How do you ensure the quality and accuracy of your work under tight deadlines?
ASSUMPTION: HSBC values employees who are open, responsible, respectful, customer-focused, and professional, with a strong work ethic and commitment to delivering high-quality results.
β οΈ Potential Challenges
- The role may require working on multiple projects simultaneously, with tight deadlines and competing priorities
- Stakeholders may have varying expectations and requirements, necessitating strong communication and management skills
- The role may involve working with global teams across different time zones, requiring flexibility and adaptability
- The financial services industry can be dynamic and subject to regulatory changes, requiring continuous learning and adaptation
ASSUMPTION: These challenges can be overcome with strong project management, communication, and adaptability skills, as well as a willingness to learn and grow in a fast-paced environment.
π Similar Roles Comparison
- Compared to other proposal management roles, this position offers a unique opportunity to work within a large, global financial services organization, providing exposure to diverse industries and clients
- HSBC's extensive global presence and resources offer opportunities for career growth and development not available in smaller organizations
- This role may have a more structured and hierarchical reporting line compared to smaller, more agile companies
ASSUMPTION: While this role may have some similarities to other proposal management positions, its unique context within a large, global financial services organization sets it apart.
π Sample Projects
- Developing a comprehensive proposal for a multinational corporation seeking to streamline its global payment processes
- Creating a thought leadership piece on the future of digital banking, targeting senior executives in the financial services industry
- Managing the end-to-end proposal process for a competitive tender, including stakeholder coordination, content creation, and final submission
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and stakeholders involved in this role, showcasing the opportunity for career growth and skill development.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30-60-90 days?
- How does this role fit into the broader content and proposal management function, and what opportunities are there for growth and development?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does HSBC support work-life balance for employees in this role?
- What are the most rewarding aspects of working in content and proposal management within HSBC?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for behavioral and scenario-based interview questions that assess your problem-solving skills and cultural fit
- Research HSBC's company culture and values to show your enthusiasm and alignment with the organization
- Follow up with the hiring manager one week after your interview to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.