Content and Social Media Manager

📌 Core Information

🔹 Job Title: Content and Social Media Manager

🔹 Company: Chase

🔹 Location: London, United Kingdom

🔹 Job Type: Full time

🔹 Category: Marketing

🔹 Date Posted: May 16, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and executing a comprehensive content strategy aligned with our brand identity.
• Managing the monthly social media calendar, incorporating new themes and ideas.
• Exploring new channels and tools to enhance engagement and efficiency.
• Collaborating with cross-functional teams to ensure cohesive messaging and branding.

ASSUMPTION: This role requires a strong understanding of content marketing and social media management, with a focus on financial services. Experience in the investment or financial services industry is highly preferred.

📋 Key Responsibilities

✅ Develop and execute a comprehensive content strategy aligned with our brand identity.

✅ Manage the monthly social media calendar, incorporating new themes and ideas.

✅ Explore new channels and tools to enhance engagement and efficiency.

✅ Create, curate, and manage high-quality content across social media and digital platforms.

✅ Monitor and analyze social media performance, optimizing strategies for better results.

✅ Collaborate with cross-functional teams to ensure cohesive messaging and branding.

✅ Engage with influencers and brand advocates to expand reach and credibility.

✅ Prepare regular performance reports and provide insights for improvement.

ASSUMPTION: This role requires a high level of creativity, strong communication skills, and the ability to work effectively with various teams and stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field.

Experience: Proven experience (2-5 years) in a social media marketing role, preferably in investment or financial services.

Required Skills:

• Proficient in Sprinklr or similar social media management tools.
• Strong project management skills with experience in fast-paced environments.
• Analytical mindset with the ability to work with data to identify trends and opportunities.

Preferred Skills:

• Experience with Facebook Business Manager and TikTok Ads.
• Familiarity with Consumer Insights tools like Kantar’s TGI.
• Passion for exploring the latest social media and digital trends.

ASSUMPTION: While a degree is preferred, relevant experience and a strong portfolio may be considered in lieu of formal education.

💰 Compensation & Benefits

Salary Range: £45,000 - £60,000 per annum (Estimated based on industry standards for a mid-level marketing role in London)

Benefits:

• Competitive benefits package, including health, dental, and vision insurance.
• 401(k) matching and employee stock purchase plan.
• Generous time-off policies, including vacation, sick, and holiday time.
• Employee discounts on various products and services.

Working Hours: Full-time, Monday-Friday, 9:00 AM - 5:30 PM (with a 30-minute lunch break)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: JPMorgan Chase is a global financial services firm with a history dating back to 1799. They offer a wide range of financial products and services to consumers, corporations, municipalities, and sovereigns worldwide.

Company Size: With over 240,000 employees, JPMorgan Chase is one of the largest financial institutions globally. This size offers numerous opportunities for career growth and development.

Founded: JPMorgan Chase was founded in 2000 through the merger of J.P. Morgan & Co. and Chase Manhattan Corporation. However, their roots can be traced back to the early 18th century.

Company Description:

• JPMorgan Chase is committed to responsible business practices and sustainability initiatives.
• The company fosters a diverse and inclusive work environment, with a strong focus on employee development and growth.
• JPMorgan Chase is a global leader in financial services, with a presence in over 100 markets worldwide.

Company Specialties:

• Consumer & Community Banking
• Corporate and Investment Bank
• Asset Management
• Private Banking
• Commercial Banking

Company Website: http://www.jpmorganchase.com

ASSUMPTION: JPMorgan Chase's extensive global presence and diverse range of services provide ample opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: This role is at the mid-level of the marketing career path, with opportunities for growth into senior or management positions.

Reporting Structure: The Content and Social Media Manager will report directly to the Head of Marketing or a similar senior role within the marketing department.

Work Arrangement: This role is on-site, with the expectation of working from the London office located at 25 Bank Street, London, England E14 5.

Growth Opportunities:

• Progression to a Senior Content and Social Media Manager or similar role within the marketing department.
• Expansion into other areas of marketing, such as brand management or campaign strategy.
• Opportunities to work on cross-functional projects, gaining exposure to other areas of the business.

ASSUMPTION: With JPMorgan Chase's extensive global presence and diverse range of services, there are numerous opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: The London office is a modern, open-plan workspace with collaborative areas and dedicated meeting rooms.

Office Location(s): 25 Bank Street, London, England E14 5

Geographic Context:

• The London office is located in the heart of the city's financial district, offering easy access to public transportation and various amenities.
• London is a vibrant, multicultural city with a rich history and numerous attractions.
• The city offers a wide range of housing options, from urban apartments to suburban family homes.

Work Schedule: The standard workweek is Monday to Friday, with core hours of 10:00 AM to 4:00 PM. Flexible working arrangements may be available, depending on the role and team requirements.

ASSUMPTION: The work environment at JPMorgan Chase is professional yet collaborative, with a strong focus on teamwork and cross-functional collaboration.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening.
• Phone or video screening with the hiring manager.
• In-person or virtual interview with the marketing team.
• Final interview with the Head of Marketing or a senior stakeholder.

Key Assessment Areas:

• Creativity and innovation in content strategy.
• Strong communication and presentation skills.
• Analytical skills and data-driven decision-making.
• Collaboration and teamwork.

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of your previous content marketing campaigns and their outcomes.
• Research JPMorgan Chase's brand and values, and be prepared to discuss how your skills and experience align with the company's mission.

ATS Keywords: Content strategy, social media management, digital marketing, project management, analytical skills, communication skills, collaboration, engagement, performance analysis, influencer engagement, brand advocacy, content creation, trend analysis, social media tools, data analysis, creative thinking

ASSUMPTION: The application process at JPMorgan Chase is competitive, with a focus on finding the best fit for the role and the company's culture.

🛠️ Tools & Technologies

• Sprinklr or similar social media management tools
• Facebook Business Manager
• TikTok Ads
• Consumer Insights tools like Kantar’s TGI

ASSUMPTION: The specific tools and technologies used may vary depending on the team and the role's requirements.

👔 Cultural Fit Considerations

Company Values:

• Putting Clients First
• Living Our Values
• Fostering a Culture of Inclusion
• Acting with Integrity

Work Style:

• Collaborative and team-oriented
• Data-driven and analytical
• Adaptable and responsive to change

Self-Assessment Questions:

• How do your personal values align with JPMorgan Chase's company values?
• Can you provide an example of a time when you had to adapt to a significant change in a project or campaign?
• How do you approach collaboration and teamwork, particularly when working with diverse stakeholders?

ASSUMPTION: JPMorgan Chase values employees who are passionate about their work, committed to client success, and dedicated to fostering a culture of inclusion and collaboration.

⚠️ Potential Challenges

• Managing multiple social media platforms and content creation deadlines.
• Adapting to the fast-paced and dynamic nature of the financial services industry.
• Collaborating effectively with various internal and external stakeholders.
• Staying up-to-date with the latest social media trends and best practices.

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a proactive approach to learning and development.

📈 Similar Roles Comparison

• Unlike other marketing roles, this position has a strong focus on social media management and content creation for a financial services company.
• Industry-specific context: The financial services industry is highly regulated and competitive, requiring a strong understanding of compliance and risk management.
• Career path comparison: This role can lead to senior marketing positions within the company or other related fields, such as brand management or campaign strategy.

ASSUMPTION: While this role shares similarities with other marketing positions, its unique focus on social media management and content creation for a financial services company sets it apart.

📝 Sample Projects

• Developing and executing a comprehensive content strategy for a new product launch.
• Managing a social media campaign to increase brand awareness and engagement among a specific target audience.
• Analyzing social media performance data to identify trends and optimize strategies for better results.

ASSUMPTION: These sample projects illustrate the range of responsibilities and skills required for this role, from strategic planning to tactical execution and analysis.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the marketing department?
• How does the company support the professional development and growth of its employees?
• Can you provide an example of a successful content marketing campaign at JPMorgan Chase, and what made it successful?
• How does the company approach collaboration and cross-functional teamwork?
• What are the key priorities for this role in the first 90 days?

ASSUMPTION: These questions demonstrate your interest in the role, the company, and its culture, while also providing valuable insights into the position and the team.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the JPMorgan Chase careers portal.
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of your previous content marketing campaigns and their outcomes.
• Research JPMorgan Chase's brand and values, and be prepared to discuss how your skills and experience align with the company's mission.
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.