📌 Core Information
🔹 Job Title: Content and Social Media Manager
🔹 Company: Envoy
🔹 Location: San Francisco, California, United States
🔹 Job Type: Hybrid (4 days a week in San Francisco HQ)
🔹 Category: Marketing
🔹 Date Posted: April 22, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Developing and executing content marketing strategies
- Managing Envoy's social media channels
- Collaborating with internal teams to create engaging content
- Monitoring performance and iterating on strategies
- Staying up-to-date with trends in future of work and hybrid teams
ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution, with a strong focus on content creation and community engagement.
📋 Key Responsibilities
✅ Own and execute the content marketing strategy, creating and managing blogs, guides, newsletters, and other high-impact content
✅ Run Envoy’s social media channels with fresh, relevant, and engaging content that reflects our brand, voice, and point of view
✅ Collaborate with internal teams (Product Marketing, Design, Sales) to source ideas and develop content aligned with launches, campaigns, and priorities
✅ Elevate thought leadership by working with internal experts to create opinionated, smart content that builds credibility
✅ Manage the content calendar to keep content efforts organized, strategic, and aligned across the business
✅ Monitor performance and iterate based on what’s working—tracking engagement, reach, and content effectiveness across platforms
✅ Stay on top of trends in the future of work, hybrid teams, and workplace tech—and bring fresh ideas to the table regularly
ASSUMPTION: This role involves a mix of creative and analytical tasks, with a focus on driving engagement and awareness through compelling storytelling.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, English, or a related field
Experience: 4+ years of experience in content marketing, social media, or editorial—ideally at a B2B SaaS or future-of-work company
Required Skills:
- Strong writing and editorial skills
- Ability to turn product features and technical concepts into human-centered stories
- Deep understanding of how to grow a social presence organically, engage communities, and adapt tone for different platforms
- Highly organized and detail-oriented, with the ability to manage multiple deadlines and projects
- Collaborative mindset, with a love for working cross-functionally and believing the best ideas come from conversation
Preferred Skills:
- Experience with content management systems (CMS)
- Familiarity with SEO best practices
- Knowledge of marketing automation tools
ASSUMPTION: Candidates should have a proven track record in content marketing and social media, with a strong portfolio showcasing their ability to create engaging content that resonates with audiences.
💰 Compensation & Benefits
Salary Range: $115,600.00 - $131,000.00 (Annually)
Benefits:
- Equity for all full-time roles
- Great benefits package
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is based on market data for similar roles in the San Francisco Bay Area. Final offers may vary within the range provided based on experience, expertise, and other factors.
📌 Applicant Insights
🔍 Company Context
Industry: Envoy operates in the Software Development industry, focusing on workplace management solutions. The company specializes in creating integrated workplace platforms that connect people, spaces, and data to optimize working together in-person.
Company Size: Envoy is a mid-sized company with 201-500 employees, providing a collaborative and dynamic work environment.
Founded: Envoy was founded in 2013, with a mission to redefine how workplaces run and deliver unrivaled employee and visitor experiences.
Company Description:
- Envoy empowers over 16,000 workplaces and properties around the globe to redefine how their workplaces run.
- The company connects people, spaces, and data in one seamlessly integrated workplace platform, providing a single solution to manage every aspect of any facility, anywhere.
- Envoy supports the requirements of operating a secure, safe, and fully compliant workplace while helping customers make informed workplace resourcing and investment decisions.
Company Specialties:
- Reception
- Office Security
- Visitor Registration
- Cloud Storage
- Office Management
- Facilities Management
- Mailroom Management
- Delivery Management
- Visitor Management
- Visitor Experience
- Smart Office
- Desk booking
- Hybrid Scheduling
- Workplace Management
- Workspace management
- Meeting Room Management
- Workplace Health and Safety
- and Workplace Security
Company Website: envoy.com
ASSUMPTION: Envoy's focus on creating integrated workplace solutions and optimizing the employee experience makes it an attractive employer for professionals seeking to make an impact in the future of work.
📊 Role Analysis
Career Level: This role is suitable for an experienced professional looking to take on a strategic and creative content marketing position within a growing company.
Reporting Structure: The Content and Social Media Manager will report directly to the Head of Marketing and work closely with various internal teams, including Product Marketing, Design, and Sales.
Work Arrangement: This is a hybrid position that requires at least 4 days a week in the San Francisco HQ. The remaining day can be worked remotely.
Growth Opportunities:
- As Envoy continues to grow, there may be opportunities for the Content and Social Media Manager to take on additional responsibilities or lead a team.
- The company's focus on innovation and expansion provides ample opportunities for professional development and career advancement.
ASSUMPTION: This role offers a unique opportunity for a content marketing professional to make a significant impact on Envoy's brand and growth, while also enjoying the benefits of working in a dynamic, mid-sized company.
🌍 Location & Work Environment
Office Type: Envoy's headquarters is located in a modern, collaborative workspace in downtown San Francisco, with easy access to public transportation and amenities.
Office Location(s): 410 Townsend St, San Francisco, California 94107, US
Geographic Context:
- San Francisco is a vibrant, multicultural city known for its tech industry, diverse neighborhoods, and natural beauty.
- The city offers a wide range of cultural attractions, dining options, and outdoor activities, making it an exciting place to live and work.
- San Francisco's central location on the West Coast makes it an ideal hub for connecting with Envoy's global client base.
Work Schedule: The Content and Social Media Manager will work a standard full-time schedule, with core hours from 9:00 AM to 5:00 PM PST, with flexibility for remote work one day a week.
ASSUMPTION: Working in Envoy's San Francisco HQ provides an immersive and collaborative work environment, with easy access to the city's many amenities and attractions.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Recruiting team (30 minutes)
- On-site interview with the Head of Marketing and other team members (60-90 minutes)
- Final interview with the CEO (30 minutes)
Key Assessment Areas:
- Writing and editorial skills
- Understanding of content marketing strategy and social media management
- Collaboration and communication skills
- Cultural fit and alignment with Envoy's values
Application Tips:
- Tailor your resume and cover letter to highlight your content marketing and social media experience, as well as any relevant industry knowledge.
- Provide examples of your writing and content creation skills, such as blog posts, articles, or social media campaigns you've managed.
- Be prepared to discuss your approach to content strategy, social media management, and performance analysis.
ATS Keywords: Content Marketing, Social Media, Writing, Editorial, Strategy, Performance, Engagement, Collaboration, Hybrid Teams, Workplace Tech
ASSUMPTION: Envoy's interview process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission and values. The process may vary depending on the role and the candidate's experience level.
🛠️ Tools & Technologies
- Content Management Systems (CMS)
- Social Media Management Platforms
- Marketing Automation Tools
- Analytics and Performance Tracking Tools
ASSUMPTION: The specific tools and technologies used by Envoy may vary, but candidates should be comfortable working with a range of content marketing and social media management platforms.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- One Team, One Dream
- Innovate and Simplify
- Do the Right Thing
Work Style:
- Collaborative and team-oriented
- Data-driven and results-focused
- Adaptable and open to feedback
- Committed to continuous learning and improvement
Self-Assessment Questions:
- How do you align with Envoy's customer-obsessed approach, and how have you demonstrated this in your previous roles?
- Describe a time when you had to adapt your content strategy based on performance data or feedback. How did you approach this, and what was the outcome?
- How do you balance creativity and data-driven decision-making in your content marketing strategies?
ASSUMPTION: Envoy's company culture is built on a foundation of collaboration, innovation, and customer focus. Candidates should be able to demonstrate their alignment with these values and work styles in their application and interview.
⚠️ Potential Challenges
- Managing multiple content marketing channels and deadlines simultaneously
- Adapting content strategies based on performance data and feedback
- Collaborating effectively with various internal teams to create engaging content
- Staying up-to-date with trends in the future of work and hybrid teams
ASSUMPTION: These challenges are inherent to the role and can be overcome with strong organizational skills, adaptability, and a collaborative mindset.
📈 Similar Roles Comparison
- Unlike traditional content marketing roles, this position requires a strong focus on social media management and community engagement.
- Envoy's focus on the future of work and hybrid teams sets this role apart from content marketing positions in other industries.
- Career progression in this role may involve taking on additional responsibilities, such as team leadership or strategic planning, rather than moving into a more specialized content marketing role.
ASSUMPTION: Candidates should consider their long-term career goals and how this role aligns with their desired career path when applying.
📝 Sample Projects
- Developing and executing a content marketing strategy for Envoy's upcoming product launch
- Creating a social media campaign to raise awareness of Envoy's workplace management solutions among target industries
- Managing Envoy's thought leadership content, including blog posts, whitepapers, and webinars, to establish the company as a trusted voice in the future of work conversation
ASSUMPTION: These sample projects are designed to showcase the Content and Social Media Manager's ability to create engaging content, manage multiple channels, and drive results.
❓ Key Questions to Ask During Interview
- How does Envoy support the growth and development of its content marketing team?
- What are the biggest challenges facing Envoy's content marketing efforts, and how can this role help address them?
- How does Envoy measure the success of its content marketing and social media campaigns, and what key performance indicators (KPIs) does the company track?
- What opportunities are there for collaboration with other teams, such as Product Marketing, Design, and Sales, and how can these collaborations enhance Envoy's content marketing efforts?
- How does Envoy foster a culture of innovation and continuous learning, and what resources are available to support professional development in this role?
ASSUMPTION: These questions are designed to help candidates better understand Envoy's content marketing strategy, team dynamics, and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your content marketing and social media experience, as well as any relevant industry knowledge.
- Prepare examples of your writing and content creation skills, such as blog posts, articles, or social media campaigns you've managed.
- Be ready to discuss your approach to content strategy, social media management, and performance analysis during your interviews.
- Follow up with the Recruiting team one week after submitting your application to inquire about your application status.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
