Content & Community Manager

📌 Core Information

🔹 Job Title: Content & Community Manager

🔹 Company: 1000heads

🔹 Location: New York, United States (Remote)

🔹 Job Type: Full-Time

🔹 Category: Advertising & Marketing

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Mid-Level (2-5 years)

🔹 Remote Status: Hybrid (Remote & On-site)

🚀 Job Overview

Key aspects of this role include:

• Creating engaging short-form content for TikTok and other social platforms
• Managing and growing brand communities through thoughtful engagement
• Collaborating with cross-functional teams to deliver transformational social-first work for clients
• Staying up-to-date with social media trends and integrating them into content strategies

ASSUMPTION: This role requires a strong understanding of social media trends, particularly on TikTok, and the ability to adapt quickly to new trends and formats.

📋 Key Responsibilities

✅ Ideating, producing, and publishing engaging short-form content for TikTok and other social platforms

✅ Managing and growing brand communities through thoughtful engagement and conversation

✅ Collaborating with cross-functional teams to deliver social-first strategies and campaigns for clients

✅ Staying up-to-date with social media trends and integrating them into content strategies

✅ Managing editorial calendars and creative campaigns, ensuring timely delivery and engagement

✅ Building strong relationships with clients and identifying business development opportunities

✅ Offering strategic thinking, creative spark, and commercial understanding to develop plans

✅ Researching and experimenting with new social tools, platforms, and trends

✅ Delivering reports, performance tracking, and trend analysis to clients

✅ Remaining culturally attuned and challenging the team and clients with new opportunities for innovation

✅ Feeding into campaign planning and responses in a strategic and activation capacity

ASSUMPTION: This role requires a high level of creativity, adaptability, and strong communication skills to manage multiple tasks and meet deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 2-5 years of experience in content creation, social media management, or a related role

Required Skills:

• Proven content creation experience, especially on TikTok
• Excellent written and verbal communication skills
• Strong organizational, time management, and people management skills
• Ability to work under pressure and maintain attention to detail
• Proficiency in using various social media platforms and tools
• Desire to bring creativity to life for major brands

Preferred Skills:

• Graphic design knowledge
• Animation knowledge

ASSUMPTION: While graphic design and animation skills are not required, they would be beneficial for creating meme-style graphics in response to cultural trends.

💰 Compensation & Benefits

Salary Range: $65,000 - $80,000 per year (Based on industry standards for mid-level roles in New York)

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (vacation, sick, and holidays)
• Flexible work arrangements
• Professional development opportunities

Working Hours: Full-time (40 hours per week), with flexible hours and remote work options

ASSUMPTION: The salary range provided is an estimate based on industry standards for mid-level roles in New York. Actual compensation may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Advertising & Marketing

Company Size: 51-200 employees (Mid-size)

Founded: 2000

Company Description:

• 1000heads is a Social Transformation™ company that combines expertise in data & analytics, strategy, technology, and creativity to help businesses build social age brands.
• The company provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients, encompassing data & analytics, strategy, and implementation.
• 1000heads has a global footprint, employing over 190 people across eleven offices in London, Paris, Berlin, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, and Kuala Lumpur.

Company Specialties:

• Word of Mouth
• Social Media
• Listening & Understanding
• Engaging
• Social Transformation
• Data & Analytics
• Social Strategy
• Creative Production

Company Website: http://www.1000heads.com

ASSUMPTION: Working at 1000heads offers the opportunity to collaborate with diverse, global teams and work with some of the world's most impressive brands.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Content & Community Director and works closely with cross-functional teams, including Creative, Production, Insights, Relationships, and Strategy.

Work Arrangement: Hybrid (Remote & On-site) with flexible hours

Growth Opportunities:

• Advancement to a senior role within the Content & Community team
• Expansion into other departments, such as Strategy, Insights, or Creative
• Opportunities to work on diverse client projects and gain experience in various industries

ASSUMPTION: This role offers growth opportunities through collaboration with diverse teams, working on various client projects, and gaining experience in different industries.

🌍 Location & Work Environment

Office Type: Hybrid (Remote & On-site)

Office Location(s): 55 Broadway, 24th Floor, New York, 10006, US

Geographic Context:

• New York is a major hub for the advertising and marketing industry, offering ample networking opportunities and access to industry events.
• The office is located in the heart of Manhattan, providing easy access to public transportation and various amenities.
• New York offers a diverse cultural scene, with numerous museums, theaters, and restaurants to explore.

Work Schedule: Full-time (40 hours per week) with flexible hours and remote work options

ASSUMPTION: Working in New York offers unique opportunities to engage with the city's vibrant cultural scene and network with industry professionals.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• In-person or virtual interview with the Content & Community Director and a team member
• Final interview with the Head of Content & Community

Key Assessment Areas:

• Creativity and adaptability in content creation
• Understanding of social media trends and platforms
• Communication skills and ability to manage multiple tasks
• Alignment with company values and culture

Application Tips:

• Tailor your resume and cover letter to highlight your content creation experience, particularly on TikTok, and your understanding of social media trends.
• Prepare examples of your previous content creation work and be ready to discuss how you would approach creating content for various brands.
• Research 1000heads and be prepared to discuss how your skills and experience align with the company's mission and values.

ATS Keywords: TikTok, Content Creation, Social Media, Community Management, Marketing, Advertising, Branding, Strategy, Creative, Trendspotting, Copywriting, Video Production, Editing, Organizational Skills, Time Management, People Management, Communication Skills, Creative Thinking, Strategic Thinking, Cultural Awareness, Graphic Design, Animation

ASSUMPTION: Applicants should tailor their resumes and cover letters to include relevant keywords from the job description to increase their chances of being selected for an interview.

🛠️ Tools & Technologies

• Social media platforms: TikTok, Instagram, Facebook, Discord
• Content creation tools: Video editing software (e.g., iMovie, Adobe Premiere Pro), graphic design tools (e.g., Canva, Adobe Creative Suite)
• Project management tools: Asana, Trello, Monday.com
• Analytics tools: Google Analytics, Sprout Social, Hootsuite

ASSUMPTION: Familiarity with these tools and platforms is not required but would be beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Creativity
• Collaboration
• Curiosity
• Courage
• Cultural awareness

Work Style:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Adaptable and open to change
• Data-driven and strategic

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment, and can you adapt quickly to new trends and formats?
• Are you comfortable working collaboratively and managing multiple tasks simultaneously?
• Do you have a strong understanding of social media trends and platforms, particularly TikTok?

ASSUMPTION: Applicants should assess their fit with 1000heads' values and work style to ensure they are a good match for the company culture.

⚠️ Potential Challenges

• Keeping up with the fast-paced nature of social media trends and platforms
• Managing multiple tasks and deadlines simultaneously
• Adapting to a hybrid work environment and balancing remote and on-site work
• Working with diverse client projects and understanding their unique brand voices

ASSUMPTION: Applicants should be prepared to address these challenges and demonstrate their ability to thrive in a fast-paced, dynamic environment.

📈 Similar Roles Comparison

• This role differs from other content creation or community management positions in its focus on TikTok and short-form video content.
• Working at 1000heads offers the opportunity to collaborate with diverse, global teams and work with some of the world's most impressive brands.
• This role offers growth opportunities through collaboration with diverse teams, working on various client projects, and gaining experience in different industries.

ASSUMPTION: Applicants should research similar roles and consider how their skills and experience align with the unique aspects of this position.

📝 Sample Projects

• Creating a TikTok series for a major brand, showcasing their products or services in a creative and engaging way
• Managing the Instagram community for a brand, fostering conversations and engagement around their latest campaign
• Developing a social media strategy for a brand, integrating trends and insights to drive engagement and growth

ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they would approach creating content for various brands.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall content and community strategy for the agency?
• What are the most significant challenges facing the team currently, and how can this role help address them?
• How does 1000heads support the growth and development of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does 1000heads approach work-life balance, particularly in a hybrid work environment?

ASSUMPTION: Applicants should prepare thoughtful questions to demonstrate their interest in the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your content creation experience, particularly on TikTok, and your understanding of social media trends.
• Prepare examples of your previous content creation work and be ready to discuss how you would approach creating content for various brands.
• Research 1000heads and be prepared to discuss how your skills and experience align with the company's mission and values.
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.