π Core Information
πΉ Job Title: Content Compliance Specialist - Turkish, Prime Video Trust & Safety
πΉ Company: Amazon
πΉ Location: London, UK
πΉ Job Type: On-site
πΉ Category: Trust & Safety, Content Compliance
πΉ Date Posted: July 3, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Conducting high-quality manual reviews of local content policy-related workflows, specializing in the Turkish market.
- Making high-judgment decisions on compliance actions.
- Driving projects that improve support-related functions and processes.
- Contributing to maintaining standard operating procedures.
- Developing subject matter expertise in industry best practices.
ASSUMPTION: This role requires a strong understanding of Turkish culture, politics, and socio-economic issues to make accurate content compliance decisions.
π Key Responsibilities
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Conduct high-quality manual reviews of local content policy-related workflows, specializing in the Turkish market.
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Make high-judgment decisions on compliance actions, ensuring content adheres to guidelines.
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Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.
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Contribute to maintaining standard operating procedures by coordinating with Policy, Operations, and Program teams.
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Document comprehensive content investigations reports.
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Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency.
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Participate in ad-hoc projects/assignments as necessary.
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Pre-emptively identify violations of compliance policy, brand risks, government and regulatory policy, and potential legal violations.
ASSUMPTION: This role involves viewing potentially upsetting or challenging content, requiring resilience and commitment to self-care.
π― Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Communications, Journalism, or a related discipline).
Experience: 2-5 years of experience in Trust and Safety operations, program, law, risk management, investigations, content compliance, or content ratings.
Required Skills:
- Fluency in Turkish and English.
- Experience in Trust and Safety operations or related fields.
- Strong judgment and decision-making skills.
- Ability to work effectively in a dynamic, fast-paced environment.
- Excellent analytical and problem-solving skills.
- Strong collaboration skills and ability to work cross-functionally.
Preferred Skills:
- Proven ability to exercise judgment when policies are not well defined.
- High level of integrity and discretion to handle confidential information.
- Demonstrated ability to handle strategic and confidential projects, data analysis, and report writing.
- In-depth experience with MS Office.
- Experience in researching or analyzing current trends, news, and historical events.
ASSUMPTION: Strong cultural knowledge and understanding of global political, religious, and socio-cultural topics are crucial for success in this role.
π° Compensation & Benefits
Salary Range: Β£35,000 - Β£50,000 per annum (Estimated based on industry standards for the role, experience level, and location)
Benefits:
- Competitive benefits package, including health, dental, and vision insurance.
- Retirement savings plan with company match.
- Generous vacation and sick leave policies.
- Employee discounts on Amazon products and services.
- Opportunities for professional growth and development.
Working Hours: Full-time, typically 40 hours per week, with flexibility for overtime as needed.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills.
π Applicant Insights
π Company Context
Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Company Size: Amazon is a large corporation with over 10,000 employees worldwide, offering a structured and well-resourced work environment.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
Company Website: Amazon.com
ASSUMPTION: Working at Amazon offers opportunities for professional growth, exposure to diverse teams, and a dynamic work environment.
π Role Analysis
Career Level: This role is at the mid-level career stage, requiring relevant experience and a strong understanding of content compliance and Trust & Safety principles.
Reporting Structure: The Content Compliance Specialist reports directly to the Trust & Safety Operations Manager and works closely with cross-functional teams, including business, content acquisition, program, and policy teams.
Work Arrangement: This role is on-site, with the possibility of occasional remote work for specific tasks or projects.
Growth Opportunities:
- Progression to senior roles within the Trust & Safety team or related fields.
- Expansion of responsibilities and leadership opportunities as the team grows and evolves.
- Potential career transitions to other areas of the business, such as content acquisition, programming, or policy development.
ASSUMPTION: Success in this role can lead to increased responsibility, career advancement, and exposure to diverse aspects of the business.
π Location & Work Environment
Office Type: Amazon's London office is a modern, collaborative workspace with a mix of open-plan and private workspaces.
Office Location(s): 60 Holborn Viaduct, London, EC1A 2FD, UK
Geographic Context:
- London is a multicultural, global city with a vibrant tech industry and a high cost of living.
- The office is located in the City of London, close to public transportation links and various amenities.
- London offers a wide range of cultural, social, and recreational opportunities.
Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 5:30 PM, with flexibility for overtime as needed.
ASSUMPTION: Working in London offers access to a diverse talent pool, international networking opportunities, and a dynamic business environment.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening.
- Phone or video screening with the hiring manager.
- On-site or virtual interview with the hiring manager and team members.
- Final-round interview with senior leadership.
Key Assessment Areas:
- Cultural fit and alignment with Amazon's leadership principles.
- Problem-solving skills and ability to make judgment calls in complex situations.
- Understanding of Turkish culture, politics, and socio-economic issues.
- Analytical and critical thinking skills.
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Demonstrate your understanding of Turkish culture and content compliance principles in your application materials.
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and judgment.
- Show enthusiasm for Amazon's mission and values during the interview process.
ATS Keywords: Content Compliance, Trust & Safety, Turkish Language, English Language, Judgment, Problem Solving, Cultural Knowledge, Global Politics, Socio-Economic Issues, Amazon Leadership Principles
ASSUMPTION: The interview process at Amazon is thorough and designed to assess the candidate's fit for the role and the company's culture.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, JIRA, Trello)
- Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
- Content review and moderation platforms (e.g., Vimond, Sorenson Squeeze, Adobe Premiere Pro)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role, and Amazon provides training and resources to develop these skills.
π Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Owners Mindset
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
Work Style:
- Fast-paced and dynamic, with a focus on quick decision-making and continuous improvement.
- Collaborative and cross-functional, with a strong emphasis on teamwork and communication.
- Results-driven, with a focus on delivering high-quality work and meeting deadlines.
Self-Assessment Questions:
- How do you stay up-to-date with global political, religious, and socio-cultural trends, particularly in Turkey?
- How do you maintain resilience and commitment to self-care when viewing potentially upsetting or challenging content?
- How do you balance a customer-centric approach with a commitment to operational excellence and long-term thinking?
ASSUMPTION: Success at Amazon requires a strong cultural fit, alignment with the company's values, and a willingness to embrace the company's work style.
β οΈ Potential Challenges
- Exposure to potentially upsetting or challenging content, requiring resilience and self-care.
- Working in a fast-paced, dynamic environment that may require overtime or flexibility in working hours.
- Navigating complex content compliance decisions and balancing customer-centric principles with operational excellence.
- Adapting to a large corporation with a structured and well-resourced work environment.
ASSUMPTION: These challenges can be mitigated by strong communication, collaboration, and a commitment to self-care and professional development.
π Similar Roles Comparison
- This role differs from related positions in its focus on Turkish marketplaces and the need for strong cultural knowledge and language proficiency.
- Industry-specific context: The content compliance landscape is evolving, with increased focus on local regulations, cultural sensitivities, and user-generated content moderation.
- Career path comparison: This role offers opportunities for career progression within the Trust & Safety team or related fields, as well as potential transitions to other areas of the business.
ASSUMPTION: Understanding the unique aspects of this role and its industry context is crucial for making informed career decisions.
π Sample Projects
- Conducting a comprehensive content review of a new Turkish-language original series, ensuring compliance with Amazon's content guidelines and local regulations.
- Developing and implementing a workflow to automate the identification and review of user-generated content flagged for potential violations of Amazon's community guidelines.
- Collaborating with content acquisition and programming teams to ensure the compliance of licensed content with Amazon's content guidelines and local regulations.
ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the work involved in this role.
β Key Questions to Ask During Interview
- How does the team approach content compliance decisions that balance customer-centric principles with operational excellence?
- What is the structure and composition of the Trust & Safety team, and how does this role fit within the team?
- How does Amazon support the professional development and growth of its employees in Trust & Safety roles?
- What are the most significant challenges facing the Trust & Safety team in the near future, and how can this role contribute to addressing them?
- How does Amazon foster a culture of innovation and continuous improvement within the Trust & Safety team?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to the company's success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Amazon Jobs website.
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your understanding of Turkish culture and content compliance principles.
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and judgment.
- Show enthusiasm for Amazon's mission and values during the interview process.
- Follow up with the hiring manager one week after your final interview to express your continued interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.