📌 Core Information
🔹 Job Title: Content Coordinator
🔹 Company: NAVEX
🔹 Location: Hybrid Lake Oswego, OR
🔹 Job Type: Full-Time
🔹 Category: Software Development
🔹 Date Posted: April 7, 2025
🔹 Experience Level: Entry/Mid-Level
🔹 Remote Status: On-site with Hybrid option
🚀 Job Overview
Key aspects of this role include:
- Researching and creating content for the Compliance Content Library
- Managing and reviewing third-party content for integration into applications
- Engaging with customers and internal teams to ensure seamless implementation
- Tracking deadline-driven deliverables and ensuring customer satisfaction
ASSUMPTION: This role requires strong attention to detail, project management skills, and the ability to work well with both internal and external stakeholders.
📋 Key Responsibilities
✅ Monitor applicable compliance documents for material change
✅ Deconstruct compliance statements into database-consumable, scalable record sets
✅ Test the quality and usability of content files for completeness and accuracy
✅ Maintain accuracy of mapping materials that comprise content offerings
✅ Research future compliance trends and changes to identify new opportunities
✅ Contribute to process and procedural improvements
✅ Maintain ownership for the entire lifecycle of content libraries
✅ Partner with internal teams and customers to deliver outstanding results
✅ Participate in customer meetings to ensure proper configuration of content and provide assistance
✅ Perform job responsibilities in a deadline-driven methodology, with time tracking and management of customer projects
ASSUMPTION: This role involves a significant amount of research, data management, and customer interaction, requiring strong organizational skills and attention to detail.
🎯 Required Qualifications
Education: A relevant college degree (minimum of Associate degree) is preferred
Experience: Relevant work experience is preferred but not required
Required Skills:
- Knowledge of control frameworks and methodologies or policy creation
- Working knowledge of IT and/or business processes
- Knowledge of Microsoft Excel and project management tools
- Ability to act independently and exercise good judgment
- Ability to prioritize and manage multiple tasks with strong attention to detail
- Experience working directly with both internal and external stakeholders
- Ability to demonstrate excellent troubleshooting, scope estimation, analytical, problem-solving, and prioritization skills
- Ability to drive results through job competencies of attention to detail, collaboration, and administrative sales support
- Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results, and instills trust
Preferred Skills:
- Experience in a similar role or industry
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, having some background in compliance, risk management, or a related field would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $25 per hour. This is an entry-level position, and the salary is competitive for the industry and location.
Benefits:
- Career growth opportunities
- Wellbeing programs
- Opt-in benefits
Working Hours: Full-time, with a standard workweek of 40 hours. Some flexibility may be available.
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level content coordinator roles in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: NAVEX is a global leader in risk and compliance solutions, trusted by thousands of organizations to strengthen compliance and proactively manage risk.
Company Size: NAVEX has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: NAVEX was founded in 1999 and has since grown to become a global presence in the governance, risk, and compliance (GRC) space.
Company Description:
- NAVEX is committed to making the world a safer, more ethical place by providing innovative solutions that help organizations manage risk and compliance.
- The company offers a range of products and services, including GRC software, compliance training, and consulting services.
- NAVEX is headquartered in Lake Oswego, OR, with additional offices in Charlotte, NC, London, UK, and Bengaluru, India.
Company Specialties:
- GRC software
- IT, HR, legal, and audit solutions
- Third-party risk management
- Policy management
- Ethics and compliance consulting
- Software and business services
- Hotline and case management
- Risk assessment and compliance training
- Organizational culture and risk management
Company Website: https://www.navex.com/en-us/
ASSUMPTION: NAVEX's focus on GRC solutions and commitment to helping organizations manage risk and compliance make it an attractive employer for individuals interested in these fields.
📊 Role Analysis
Career Level: This role is an entry-level or mid-level position, providing an opportunity for career growth and development within NAVEX.
Reporting Structure: The Content Coordinator will report directly to the Manager of Content Operations.
Work Arrangement: This role is on-site with a hybrid option, allowing for some flexibility in work arrangements.
Growth Opportunities:
- As NAVEX continues to grow, there may be opportunities for advancement within the content operations team or other departments.
- The company offers market-leading training and supports employees in owning their career plans.
- Real rewards, including competitive pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits, are available to employees.
ASSUMPTION: While the specific growth opportunities for this role may not be explicitly stated, NAVEX's commitment to employee development and career growth suggests that there are opportunities for advancement within the company.
🌍 Location & Work Environment
Office Type: NAVEX's Lake Oswego office is a professional, modern workspace designed to foster collaboration and productivity.
Office Location(s): Hybrid Lake Oswego, OR, and Hybrid Charlotte, NC
Geographic Context:
- Lake Oswego is a suburb of Portland, OR, offering a mix of urban and suburban living with easy access to outdoor recreation and cultural attractions.
- Charlotte, NC, is the largest city in the state and offers a diverse range of neighborhoods, cultural attractions, and outdoor activities.
Work Schedule: The standard workweek is 40 hours, with some flexibility available for hybrid employees.
ASSUMPTION: The hybrid work arrangement allows for a better work-life balance, while the on-site option provides an opportunity to collaborate and connect with colleagues in person.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with the content operations team
- Final interview with the director of content operations
Key Assessment Areas:
- Problem-solving skills
- Attention to detail
- Project management skills
- Customer focus
- Communication and collaboration skills
Application Tips:
- Highlight relevant experience and skills in your resume, such as research, data management, and customer service.
- Tailor your cover letter to demonstrate your understanding of the role and your fit with NAVEX's mission and values.
- Prepare examples of your work that showcase your ability to manage projects, conduct research, and create high-quality content.
ATS Keywords: Content management, compliance, research, project management, customer engagement, attention to detail, analytical skills, problem-solving, collaboration, communication, technical skills, regulatory knowledge, quality assurance, process improvement, stakeholder management, time management, troubleshooting
ASSUMPTION: Applicants should focus on demonstrating their relevant skills and experience in their application materials, as well as their fit with NAVEX's mission and values.
🛠️ Tools & Technologies
- Microsoft Excel
- Project management tools (e.g., Asana, Trello, Jira)
- Content management systems (e.g., WordPress, Drupal)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the department and team's preferences and requirements.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Accountability
- Customer focus
- Collaboration
- Innovation
Work Style:
- Collaborative
- Results-driven
- Adaptable
- Attention to detail
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you have a strong attention to detail and the ability to manage multiple tasks effectively?
- Are you comfortable working with both internal and external stakeholders to ensure customer satisfaction?
- Do you have a results-driven work style, with a focus on accountability and customer focus?
ASSUMPTION: Applicants should assess their fit with NAVEX's company values and work style preferences to ensure a successful cultural fit.
⚠️ Potential Challenges
- The role may require working with tight deadlines and managing multiple projects simultaneously.
- Applicants may need to quickly learn and adapt to NAVEX's proprietary software and tools.
- The role may involve some travel for on-site customer meetings or training sessions.
- The hybrid work arrangement may present challenges in terms of communication and collaboration with remote colleagues.
ASSUMPTION: While these challenges may present obstacles, they also provide opportunities for growth and development in the role.
📈 Similar Roles Comparison
- This role is similar to a Content Manager or Information Specialist, but with a stronger focus on research and data management.
- In comparison to related roles, this position offers a competitive salary and benefits package, as well as opportunities for career growth and development.
- Career paths for this role may include advancement to senior content coordinator, content manager, or other related positions within NAVEX.
ASSUMPTION: Applicants should consider their career goals and aspirations when evaluating this role in comparison to similar positions in the industry.
📝 Sample Projects
- Researching and creating content for a new compliance regulation library
- Managing the integration of third-party content into NAVEX's applications
- Developing and implementing a new content review and approval process
ASSUMPTION: These sample projects provide an overview of the types of tasks and responsibilities that may be required in this role, but the specific projects may vary depending on the needs of the department and the organization.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for a Content Coordinator in this role?
- How does this role collaborate with other departments and teams within NAVEX?
- What opportunities are there for career growth and development within NAVEX?
- How does NAVEX support work-life balance for its employees?
- What is the company culture like at NAVEX, and how does this role fit into that culture?
ASSUMPTION: Applicants should use the interview process to gather information about the role, the company, and the work environment to ensure a good fit.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: https://navexglobal.wd5.myworkdayjobs.com/NAVEX/job/Hybrid-Lake-Oswego-OR/Content-Coordinator_R5666
- Customize your resume to highlight relevant experience and skills, such as research, data management, and customer service.
- Tailor your cover letter to demonstrate your understanding of the role and your fit with NAVEX's mission and values.
- Prepare examples of your work that showcase your ability to manage projects, conduct research, and create high-quality content.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
