Content Creator

📌 Core Information

🔹 Job Title: Content Creator

🔹 Company: SupportYourApp

🔹 Location: Remote (Ukraine)

🔹 Job Type: Full-Time

🔹 Category: Marketing & Communications

🔹 Date Posted: May 2, 2025

🔹 Experience Level: Mid-Level (2-5 years)

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Creating engaging and informative content across various platforms
• Developing client-oriented content that drives action
• Collaborating with designers and contractors to ensure content needs are met
• Leveraging AI tools for content creation and management
• Maintaining a high level of attention to detail and self-organization

ASSUMPTION: This role requires a strong focus on storytelling and client-centric content creation. The ideal candidate will have a proven track record in content marketing and be comfortable working remotely with a diverse team.

📋 Key Responsibilities

✅ Develop engaging and informative content for websites, blogs, social media, and marketing materials

✅ Create clear and concise briefs for designers to ensure visual content aligns with brand guidelines

✅ Collaborate with contractors to obtain additional content as needed

✅ Prepare materials for presentations and sales teams

✅ Contribute to PR content and brainstorm creative ideas for advertising campaigns

ASSUMPTION: The role may evolve based on the company's growth and changing needs, requiring the candidate to be adaptable and open to new responsibilities.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, Journalism, or a related field

Experience: 2+ years of experience in content marketing and content creation

Required Skills:

• Excellent storytelling skills with a client-oriented approach
• Upper-Intermediate English proficiency
• Proficient in Google Workspace and Microsoft Office
• Experience with AI tools (ChatGPT, Midjourney, etc.)
• Familiarity with CMS (any type)
• Understanding of social media platforms
• Strong attention to detail and self-organization skills

Preferred Skills:

• Interest in contemporary art, ArtTech, or galleries
• SEO knowledge
• Sense of humor

ASSUMPTION: While not explicitly stated, a strong portfolio showcasing previous content creation work would be beneficial for this role.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $35,000 and $50,000 USD per year, based on industry standards for mid-level content creators in Ukraine. SupportYourApp offers compensation in USD.

Benefits:

• Fully remote work arrangement
• Flexible business hours
• Adequate and supportive management

Working Hours: 40 hours per week, with flexible business hours

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: SupportYourApp operates in the IT Services and IT Consulting industry, focusing on providing secure technical, customer support, and CX services to growing companies worldwide.

Company Size: With 1,001-5,000 employees, SupportYourApp offers a large and diverse work environment, providing ample opportunities for growth and collaboration.

Founded: In 2010, SupportYourApp began its journey as a Support-as-a-Service company, expanding globally with 8 hubs around the world.

Company Description:

• SupportYourApp is an international company that provides secure technical, customer support, and CX services to growing companies around the globe.
• The company treats its team members with unlimited care, an individual approach, and a wholesome positive experience.
• SupportYourApp welcomes people with various backgrounds and experiences, fostering a diverse and inclusive work environment.

Company Specialties:

• Customer Service Outsourcing
• Online chat outsourcing
• 24/7 Support Outsourcing Services
• Outsourced Call Center
• Technical Support
• AI-powered support teams
• Social Media Customer Service
• Data Annotation
• Customer Support
• KYC and ID verification
• Staff augmentation
• CX services
• System setup and Integration
• Back-office services
• Reception desk services

Company Website: http://www.supportyourapp.com/

ASSUMPTION: SupportYourApp's commitment to diversity and inclusion is evident in its company description and specialties, which cater to a wide range of clients and services.

📊 Role Analysis

Career Level: This role is suited for mid-level content creators with 2-5 years of experience in content marketing and content creation.

Reporting Structure: The Content Creator will report directly to the Marketing Manager or a similar role within the organization.

Work Arrangement: This is a fully remote position, with the requirement for the candidate to be based in Ukraine.

Growth Opportunities:

• As the company continues to grow, there may be opportunities for the Content Creator to take on more responsibilities or move into a management role.
• The diverse range of services offered by SupportYourApp provides opportunities for the candidate to gain experience in various aspects of marketing and communications.

ASSUMPTION: The growth opportunities for this role are dependent on the company's expansion and the candidate's performance and interests.

🌍 Location & Work Environment

Office Type: Fully remote work environment

Office Location(s): N/A (fully remote)

Geographic Context:

• Ukraine has a well-established tech industry, with a large talent pool and a growing number of remote work opportunities.
• The time zone in Ukraine (Eastern European Time, EET) allows for effective collaboration with clients and teams across different regions.
• The country offers a competitive cost of living, making it an attractive location for remote workers.

Work Schedule: Flexible business hours, with a total of 40 hours per week

ASSUMPTION: While the role is fully remote, the candidate should be prepared to work with teams and clients in various time zones, potentially requiring some flexibility in their work schedule.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Content creation test or assignment
• Final interview with the Marketing Manager or a similar role

Key Assessment Areas:

• Content creation skills and storytelling abilities
• English language proficiency
• Familiarity with AI tools and CMS
• Attention to detail and self-organization skills
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight your content creation experience and relevant skills
• Include a portfolio showcasing your previous content creation work
• Prepare for the content creation test or assignment by demonstrating your understanding of the company's brand and target audience
• Research the company and its services to show your enthusiasm and understanding of the role during the final interview

ATS Keywords: Content Creation, Content Marketing, Storytelling, Client-Oriented Writing, Google Workspace, Microsoft Office, CMS, Social Media Management, AI Tools, Attention to Detail, Self-Organization, SEO Understanding, Creativity, Communication, Presentation Preparation, PR Content

ASSUMPTION: The application process may vary depending on the company's current hiring needs and the number of applicants for the role.

🛠️ Tools & Technologies

• Google Workspace (Google Docs, Google Sheets, Google Slides)
• Microsoft Office (Word, Excel, PowerPoint)
• AI Tools (ChatGPT, Midjourney, etc.)
• CMS (any type)
• Social media management platforms (Hootsuite, Buffer, etc.)

ASSUMPTION: The specific tools and technologies required for this role may evolve as the company's needs and services change.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused
• Innovative
• Collaborative
• Adaptable

Work Style:

• Self-motivated and organized
• Strong communication skills
• Adaptable and open to feedback
• Creative and strategic thinking

Self-Assessment Questions:

• Do you have a proven track record of creating engaging and informative content for various platforms?
• Are you comfortable working remotely with a diverse team and managing your time effectively?
• Do you have a strong understanding of client-centric content creation and storytelling?

ASSUMPTION: SupportYourApp values candidates who are self-motivated, organized, and able to work effectively in a remote environment, with a strong focus on customer-centric content creation.

⚠️ Potential Challenges

• The role may require the candidate to manage multiple projects and deadlines simultaneously, requiring strong organizational skills and time management
• Working remotely may present challenges in maintaining clear communication and collaboration with team members and clients
• The role may require the candidate to adapt to changes in the company's services and priorities, requiring flexibility and a willingness to learn
• The candidate may face competition from other content creators and marketing professionals in the region

ASSUMPTION: The potential challenges for this role are typical for content creation and remote work environments, and the ideal candidate will be able to navigate these challenges effectively.

📈 Similar Roles Comparison

• This role differs from other content creation positions in its focus on client-oriented content and the use of AI tools for content management
• The role may require the candidate to have a stronger understanding of SEO and social media management than other content creation positions
• As a mid-level role, this position offers opportunities for growth and development within the marketing and communications field

ASSUMPTION: The comparison of this role to similar positions in the industry highlights the unique aspects of the role and the opportunities it offers for growth and development.

📝 Sample Projects

• Developing a series of blog posts on the benefits of outsourced customer support for a target audience of growing tech companies
• Creating a social media campaign to promote a new service offering, including visual content and copy
• Preparing a presentation for the sales team on the importance of content marketing for client acquisition and retention

ASSUMPTION: The sample projects provided are intended to give the candidate an idea of the types of content creation tasks they may be responsible for in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical content creation process for the company, and how this role fits into that process?
• How does the company support the professional development and growth of its content creators?
• What are the most important qualities and skills you're looking for in a candidate for this role?
• How does the company measure the success of its content marketing efforts, and how will my performance be evaluated in this role?
• What are the biggest challenges facing the content marketing team currently, and how can this role help address them?

ASSUMPTION: The key questions to ask during the interview are designed to help the candidate better understand the role, the company's content marketing strategy, and the expectations for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: https://jobs.workable.com/view/sikUwQotbJSDeQWZPbCrWc/remote-content-creator-in-kyiv-at-supportyourapp
• Tailor your resume and cover letter to highlight your content creation experience and relevant skills
• Prepare a portfolio showcasing your previous content creation work
• Prepare for the content creation test or assignment by demonstrating your understanding of the company's brand and target audience
• Follow up with the HR department one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.