Content Design & AI Readiness Specialist

📌 Core Information

🔹 Job Title: Content Design & AI Readiness Specialist

🔹 Company: Roche

🔹 Location: Warsaw, Poland / Rotkreuz, Switzerland / Sant Cugat de Valles, Spain

🔹 Job Type: Full-Time

🔹 Category: Biotechnology Research

🔹 Date Posted: May 19, 2025

🔹 Experience Level: 5+ years

🔹 Remote Status: Hybrid

🚀 Job Overview

Key aspects of this role include:

• Optimizing technical content for both human readability and AI consumption
• Collaborating with subject matter experts to enhance content discoverability and user experience
• Managing metadata, search synonyms, prompt libraries, and best practices for AI-assisted retrieval
• Providing training and support to internal stakeholders on AI tools and content structuring
• Monitoring content performance and user feedback to continuously refine and improve delivery across digital touchpoints

ASSUMPTION: This role requires a strong understanding of both technical content and AI tools, as well as excellent communication skills to collaborate effectively with various teams.

📋 Key Responsibilities

✅ Develop and maintain structured, machine-readable technical content ready for use in generative AI platforms (e.g., RAG architectures)

✅ Enhance content discoverability and user experience by managing metadata, search synonyms, prompt libraries, and best practices for AI-assisted retrieval

✅ Collaborate with subject matter experts to align taxonomy, metadata, and content governance across teams and platforms

✅ Provide training and support to internal stakeholders on AI tools, content structuring, and best practices

✅ Monitor content performance and user feedback to continuously refine and improve delivery across digital touchpoints

ASSUMPION: The responsibilities listed are subject to change based on business needs and may evolve over time as AI tools and content delivery methods advance.

🎯 Required Qualifications

Education: Bachelor’s degree in IT, Computational Linguistics, Technical Documentation, or related field (Master’s preferred)

Experience: 5+ years of experience in Knowledge Management, Technical Documentation, Information Architecture, or related areas

Required Skills:

• Familiarity with generative AI tools, Large Language Models (LLMs), and their applications in content delivery
• Strong understanding of technical documentation standards and knowledge management systems
• Experience with natural language processing and SEO is an advantage

Preferred Skills:

• Fluency in additional languages
• Experience with specific AI tools or platforms relevant to the role

ASSUMPTION: While the role requires a strong foundation in relevant skills, candidates with a willingness to learn and adapt to new tools and technologies are also valued.

💰 Compensation & Benefits

Salary Range: €50,000 - €70,000 per year (based on experience and location)

Benefits:

• Employment contract with a competitive salary aligned to experience and market standards
• Annual bonus payment based on performance
• Private healthcare (LuxMed packages) and group life insurance (UNUM)
• Training, language courses, and diversified career paths
• Recharge Days (2 days off per quarter)
• Take Time Program (up to 3 months of leave to use for any purpose)
• Flex Location (possibility to perform work from different places in the world for a certain period of time)
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice)
• Stock share purchase additions
• Pension plan
• Holiday allowance
• Yearly sales of company equipment

Working Hours: 40 hours per week, with flexibility for hybrid work arrangement

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on individual qualifications and company policy.

📌 Applicant Insights

🔍 Company Context

Industry: Biotechnology Research - Roche is a global pioneer in pharmaceuticals and diagnostics, focused on advancing science to improve people’s lives. The company is the leader in personalised healthcare, with a portfolio of truly differentiated medicines and a strong presence in in vitro diagnostics and tissue-based cancer diagnostics.

Company Size: 10,001+ employees - Roche is one of the largest biotech companies in the world, with a significant impact on global healthcare.

Founded: 1896 - Roche has a long history of innovation and commitment to improving patient access to medical innovations.

Company Description:

• Roche is the world’s largest biotech company, with a portfolio of medicines that includes life-saving antibiotics, antimalarials, and cancer treatments
• The company is also a leader in in vitro diagnostics and tissue-based cancer diagnostics, with a strong focus on personalized healthcare
• Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI)

Company Specialties:

• biotechnology
• innovation
• personalized healthcare
• diagnostics
• pharmaceuticals
• research
• healthcare technology
• big data

Company Website: careers.roche.com

ASSUMPTION: Roche's extensive experience and global presence make it an attractive employer for those seeking to make a significant impact in the biotechnology and healthcare industries.

📊 Role Analysis

Career Level: Mid-level to Senior - This role requires a significant amount of experience and expertise in content design, AI readiness, and knowledge management.

Reporting Structure: The Content Design & AI Readiness Specialist will report directly to the Knowledge Strategy & Language Operations Subchapter, working closely with subject matter experts across the organization.

Work Arrangement: Hybrid - The role offers a hybrid work arrangement, with a combination of on-site and remote work.

Growth Opportunities:

• Potential career progression into senior roles within the Knowledge Strategy & Language Operations Subchapter or related fields
• Opportunities to gain experience with cutting-edge AI tools and generative models
• Possibility to work on high-impact projects with global reach

ASSUMPTION: The role offers ample opportunities for professional growth and development, both within the subchapter and across the broader organization.

🌍 Location & Work Environment

Office Type: Hybrid - The role is based in Warsaw, Poland, with the option to work remotely for a certain period of time or on a flexible basis.

Office Location(s): Warsaw, Poland / Rotkreuz, Switzerland / Sant Cugat de Valles, Spain

Geographic Context:

• Warsaw, Poland - A vibrant city with a rich cultural scene and a thriving tech industry
• Rotkreuz, Switzerland - A picturesque town located near the Swiss-German border, offering a high quality of life and easy access to major cities
• Sant Cugat de Valles, Spain - A bustling suburb of Barcelona, with a strong focus on technology, healthcare, and research

Work Schedule: Flexible - The role offers a flexible work schedule, with the option to work from home or on-site as needed.

ASSUMPTION: The hybrid work arrangement and flexible work schedule allow for a healthy work-life balance, while still providing opportunities for in-person collaboration and networking.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• Technical assessment or case study presentation
• Final round interview with the team or stakeholders
• Background check and offer extension

Key Assessment Areas:

• Technical expertise in content design, AI readiness, and knowledge management
• Problem-solving skills and the ability to think critically about content structure and AI integration
• Communication and collaboration skills, with the ability to work effectively with diverse teams
• Cultural fit and alignment with Roche's values and mission

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Be prepared to discuss your familiarity with AI tools, generative models, and content delivery strategies
• Research Roche's mission, values, and recent projects to demonstrate your enthusiasm for the company and the role

ATS Keywords: Content Design, AI Readiness, Knowledge Management, Technical Documentation, Information Architecture, Generative AI Tools, Large Language Models, Natural Language Processing, SEO, Communication Skills, Cultural Diversity Awareness, Strategic Mindset, Problem Solving, Content Structuring, Metadata Management, User Experience

ASSUMPTION: The interview process is designed to assess both technical skills and cultural fit, with a strong emphasis on problem-solving and communication abilities.

🛠️ Tools & Technologies

• AI tools and generative models (e.g., RAG architectures, Large Language Models)
• Content management systems and authoring tools
• Metadata management and taxonomization tools
• Collaboration and communication platforms (e.g., Microsoft Teams, Slack)

ASSUMPTION: The tools and technologies required for this role are subject to change based on business needs and may evolve over time as AI tools advance.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Respect
• Courage
• Accountability
• Collaboration

Work Style:

• Innovative and forward-thinking
• Collaborative and team-oriented
• Results-driven and focused on continuous improvement
• Adaptable and open to change

Self-Assessment Questions:

• How do your personal values align with Roche's core values?
• Describe a time when you had to adapt to a significant change in your work environment or project scope. How did you handle it, and what was the outcome?
• Can you provide an example of a time when you had to collaborate with diverse teams to achieve a common goal? What was your role, and what was the outcome?

ASSUMPTION: Roche values candidates who are passionate about their work, committed to continuous learning, and eager to contribute to a dynamic and innovative work environment.

⚠️ Potential Challenges

• Keeping up with the rapid pace of AI tool development and integration
• Balancing the needs of both human users and AI systems in content delivery
• Managing expectations and feedback from diverse stakeholders with varying levels of AI expertise
• Ensuring consistent and high-quality content across multiple platforms and delivery channels

ASSUMPTION: The role presents unique challenges that require a strong understanding of both technical content and AI tools, as well as excellent communication and collaboration skills.

📈 Similar Roles Comparison

• Content Strategist - Focuses on developing and executing content strategies to meet business objectives, with less emphasis on AI integration and technical content structuring
• Information Architect - Responsible for designing and organizing the structure of an information space to support usability and findability, with less emphasis on AI readiness and content delivery
• AI Specialist - Focuses on developing and implementing AI solutions, with less emphasis on content design and delivery

ASSUMPTION: The Content Design & AI Readiness Specialist role is unique in its focus on optimizing content for both human readability and AI consumption, requiring a strong understanding of both technical content and AI tools.

📝 Sample Projects

• Developing a content strategy for a new AI-powered product or service
• Structuring and optimizing technical documentation for a complex software system or API
• Creating and managing a metadata schema to enhance content discoverability and user experience

ASSUMPTION: The projects listed are examples of the types of initiatives a Content Design & AI Readiness Specialist might work on, but the specific projects may vary based on business needs and priorities.

❓ Key Questions to Ask During Interview

• Can you describe the current state of AI integration within the content delivery process, and what are the plans for future development?
• How does the team collaborate with subject matter experts to ensure content accuracy and relevance?
• What are the most significant challenges facing the team in the next 12-24 months, and how can this role contribute to addressing them?
• How does the company support the professional development and growth of its employees, particularly in relation to AI and content design?
• What are the key performance indicators (KPIs) used to measure the success of the content delivery process, and how are they tracked and reported?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and the company, and provides valuable information to help you make an informed decision about the opportunity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare for a phone or video screening with the hiring manager, focusing on your technical expertise and problem-solving skills
• If selected, complete a technical assessment or case study presentation to demonstrate your understanding of content design, AI readiness, and knowledge management
• Prepare for a final round interview with the team or stakeholders, focusing on your cultural fit and alignment with Roche's values and mission
• Follow up with the hiring manager within one week of your final interview to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.