📌 Core Information
🔹 Job Title: Content Design Vice President
🔹 Company: JPMorgan Chase & Co.
🔹 Location: New York, New York, United States
🔹 Job Type: Full time
🔹 Category: Financial Services
🔹 Date Posted: 2025-07-17
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Strategic leadership in shaping digital products
- Collaboration with cross-functional teams to assess product requirements and iterate on designs
- Mentoring junior team members and guiding designers in content standards and best practices
- Crafting user-centered content that simplifies complex industry jargon and regulations
ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and experience in content design to effectively lead and collaborate with cross-functional teams.
📋 Key Responsibilities
✅ Collaborate with designers, researchers, product, and engineering teams to develop and enhance digital products for clients.
✅ Develop content strategies across various product verticals to ensure consistency and alignment with user needs and business goals.
✅ Build and maintain strong relationships with key stakeholders, including senior leadership, to advocate for user-centered content design and secure support for content initiatives.
✅ Understand the complexities of localizing content for a global audience.
✅ Establish, document, and enforce content standards and best practices to ensure clarity, accuracy, accessibility, and user engagement.
✅ Stay updated on trends and best practices in content design and financial services and share relevant insights with the team.
✅ Use research and data insights to guide content design decisions.
✅ Ensure all content complies with legal and regulatory requirements.
✅ Facilitate cross-functional collaboration to seamlessly integrate content design with other aspects of product development.
ASSUMPTION: The responsibilities listed are comprehensive and require a well-rounded individual with strong leadership, communication, and content design skills.
🎯 Required Qualifications
Education: A bachelor's degree in English, Communications, Design, Business, Marketing, Finance, or a related field. Equivalent relevant experience will also be considered.
Experience: 6+ years of experience in digital content creation, with a focus on UX writing, content design, and copywriting, including leadership roles in managing large-scale content projects.
Required Skills:
- Proven excellence in writing, editing, and communication skills, with a strategic approach and attention to detail.
- Familiarity with Figma and other design tools with a track record of integrating these tools into content initiatives.
- Experience with accessibility, inclusive design, and localization, demonstrating a commitment to creating content that meets diverse user needs globally.
- Strong ability to drive alignment across cross-functional teams and leadership.
- Exceptional interpersonal skills and emotional intelligence for fostering stakeholder relationships and navigating dynamics of a large team.
- A strong understanding of the financial services and the investments industry, or the ability to learn and master this area.
Preferred Skills:
- Online portfolio demonstrating content design experiences (required for application; please include any passwords if password protected).
ASSUMPTION: The required qualifications listed are essential for success in this role, and candidates should possess a strong background in content design and leadership to excel.
💰 Compensation & Benefits
Salary Range: The salary range for this role is estimated to be between $150,000 and $200,000 per year, based on industry standards for a Vice President level position in Financial Services in New York City. This estimate is subject to change based on the candidate's experience and qualifications.
Benefits:
- Competitive benefits package, including health, dental, and vision insurance
- 401(k) plan with company match
- Tuition assistance and professional development opportunities
- Employee discounts on various products and services
Working Hours: This role requires a standard workweek of 40 hours, with the possibility of additional hours as needed to meet project deadlines or business demands.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. The benefits listed are subject to change and may be based on the company's standard benefits package for this role.
📌 Applicant Insights
🔍 Company Context
Industry: JPMorgan Chase & Co. is a leading global financial services firm with operations in more than 100 countries. The company offers a wide range of financial services, including investment banking, asset management, and consumer and commercial banking.
Company Size: JPMorgan Chase & Co. is a large organization with over 10,000 employees worldwide. This size provides opportunities for career growth and exposure to diverse teams and projects.
Founded: JPMorgan Chase & Co. was founded in 1799 and has a rich history in the financial services industry.
Company Description:
- JPMorgan Chase & Co. is committed to creating a diverse and inclusive work environment where all employees can thrive.
- The company values innovation, collaboration, and a strong focus on client service.
- JPMorgan Chase & Co. is dedicated to making a positive impact on the communities it serves through various corporate social responsibility initiatives.
Company Specialties:
- Consumer & Community Banking
- Corporate and Investment Bank
- Asset Management
- Private Banking
- and Commercial Banking
Company Website: http://www.jpmorganchase.com
ASSUMPTION: JPMorgan Chase & Co. is a well-established and reputable financial services firm with a strong commitment to diversity, innovation, and client service.
📊 Role Analysis
Career Level: This role is a Vice President level position, indicating a high level of responsibility and strategic decision-making.
Reporting Structure: The Content Design Vice President will report directly to the Head of Content Design and collaborate with various cross-functional teams, including design, product, and engineering.
Work Arrangement: This role requires an on-site presence at the company's headquarters in New York City. However, there may be opportunities for flexible work arrangements based on business needs and individual circumstances.
Growth Opportunities:
- This role offers the opportunity to lead a high-profile, client-facing program and mentor junior team members, providing ample opportunities for professional growth and development.
- The company's large size and diverse range of services provide opportunities for career advancement and exposure to new challenges and projects.
- The company offers various professional development opportunities, including tuition assistance and training programs.
ASSUMPTION: This role provides significant opportunities for career growth and development, both within the content design function and across the broader organization.
🌍 Location & Work Environment
Office Type: The company's headquarters is located in a modern, high-rise office building in midtown Manhattan, New York City.
Office Location(s): 270 Park Avenue, New York, NY 10017-2014, US
Geographic Context:
- New York City is a major global financial hub, providing ample opportunities for networking and professional growth in the financial services industry.
- The city offers a diverse range of cultural, entertainment, and recreational activities.
- The cost of living in New York City is higher than the national average, with higher housing and transportation costs.
Work Schedule: The standard workweek is 40 hours, with the possibility of additional hours as needed to meet project deadlines or business demands.
ASSUMPTION: The work environment for this role is dynamic and fast-paced, with a strong focus on collaboration and innovation. The geographic context of New York City provides ample opportunities for professional growth and development in the financial services industry.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with a member of the HR team
- On-site or virtual interview with the hiring manager and other team members
- Final interview with senior leadership
Key Assessment Areas:
- Content design skills and experience
- Leadership and strategic thinking abilities
- Communication and interpersonal skills
- Understanding of the financial services industry
- Alignment with company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your content design experience and leadership skills.
- Include a link to your online portfolio demonstrating your content design experiences.
- Prepare for behavioral interview questions that focus on your leadership, communication, and problem-solving skills.
- Research the company and the role to demonstrate your enthusiasm and understanding of the opportunity.
ATS Keywords: Content Design, UX Writing, Copywriting, Digital Content Creation, Leadership, Communication, Editing, Accessibility, Inclusive Design, Localization, Stakeholder Management, Interpersonal Skills, Emotional Intelligence, Financial Services Knowledge, Research, Data Insights
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their content design skills, leadership abilities, and alignment with the company's values and culture.
🛠️ Tools & Technologies
- Figma
- Other design tools (e.g., Sketch, Adobe XD)
- Project management tools (e.g., Asana, Jira)
- Collaboration tools (e.g., Microsoft Office, Google Workspace)
ASSUMPTION: The tools and technologies listed are commonly used in content design and project management roles within the financial services industry.
👔 Cultural Fit Considerations
Company Values:
- Putting Clients First
- Living Our Values
- Commitment to Diversity, Equity, and Inclusion
- Doing the Right Thing
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on innovation and continuous improvement
Self-Assessment Questions:
- Do you have a proven track record of success in content design and leadership roles?
- Are you comfortable working in a fast-paced, dynamic environment with a strong focus on collaboration and innovation?
- Do you possess strong communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders?
ASSUMPTION: JPMorgan Chase & Co. values a diverse and inclusive work environment where all employees can thrive. Candidates should possess strong leadership, communication, and content design skills, as well as a commitment to the company's values and culture.
⚠️ Potential Challenges
- The role requires a high level of strategic thinking and leadership, which may be challenging for candidates with less experience in content design and leadership roles.
- The fast-paced and dynamic work environment may be overwhelming for candidates who prefer a more structured or predictable work environment.
- The role requires a strong understanding of the financial services industry, which may be challenging for candidates without relevant experience or background.
- The cost of living in New York City is higher than the national average, which may present financial challenges for candidates relocating to the area.
ASSUMPTION: The potential challenges listed are inherent to the role and the work environment, and candidates should carefully consider their fit with these factors before applying.
📈 Similar Roles Comparison
- This role is unique in its focus on content design for a high-profile, client-facing program within the financial services industry.
- Similar roles in other industries may have a broader focus on content strategy and may not require the same level of industry-specific knowledge.
- Career progression in this role may lead to leadership positions within the content design function or other related areas within the financial services industry.
ASSUMPTION: The unique aspects of this role require a strong fit with the candidate's skills, experience, and career goals to ensure success in the position.
📝 Sample Projects
- Developing and implementing a content strategy for a new digital product launch within the financial services industry
- Leading a team to create user-centered content for a complex financial service or product, simplifying industry jargon and regulations for clients
- Collaborating with cross-functional teams to enhance an existing digital product's content, improving user engagement and satisfaction
ASSUMPTION: The sample projects listed provide a sense of the types of initiatives a Content Design Vice President may lead or contribute to within the financial services industry.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role, and how it collaborates with other teams within the organization?
- How does the company support the professional development and growth of its content design team members?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does the company approach accessibility and inclusive design in its content creation processes?
- What are the most rewarding aspects of working in content design at JPMorgan Chase & Co.?
ASSUMPTION: The key questions listed are designed to provide insight into the role, the team, and the company culture, helping candidates make an informed decision about their fit with the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your content design experience and leadership skills.
- Include a link to your online portfolio demonstrating your content design experiences.
- Prepare for behavioral interview questions that focus on your leadership, communication, and problem-solving skills.
- Research the company and the role to demonstrate your enthusiasm and understanding of the opportunity.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
