📌 Core Information
🔹 Job Title: Content Design Vice President
🔹 Company: JPMorgan Chase & Co.
🔹 Location: New York, New York, United States
🔹 Job Type: Full time
🔹 Category: Financial Services
🔹 Date Posted: July 17, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Strategic leadership in shaping digital products
- Collaboration with cross-functional teams to assess product requirements and iterate on designs
- Ensuring alignment with business goals and user needs
- Mentoring junior team members and guiding designers in content standards and best practices
ASSUMPTION: This role requires a balance of strategic thinking, leadership, and hands-on content design skills. The ideal candidate will have experience in a similar role and be comfortable working in a dynamic, fast-paced environment.
📋 Key Responsibilities
✅ Collaborate with designers, researchers, product, and engineering teams to develop and enhance digital products for clients
✅ Develop content strategies across various product verticals to ensure consistency and alignment with user needs and business goals
✅ Build and maintain strong relationships with key stakeholders, including senior leadership, to advocate for user-centered content design and secure support for content initiatives
✅ Understand the complexities of localizing content for a global audience
✅ Establish, document, and enforce content standards and best practices to ensure clarity, accuracy, accessibility, and user engagement
✅ Stay updated on trends and best practices in content design and financial services and share relevant insights with the team
✅ Use research and data insights to guide content design decisions
✅ Ensure all content complies with legal and regulatory requirements
✅ Facilitate cross-functional collaboration to seamlessly integrate content design with other aspects of product development
ASSUMPTION: The role involves a mix of strategic planning, hands-on content creation, and stakeholder management. Successful candidates will be comfortable wearing multiple hats and adapting to changing priorities.
🎯 Required Qualifications
Education: A bachelor's degree in English, Communications, Design, Business, Marketing, Finance, or a related field. Equivalent relevant experience will also be considered.
Experience: 6+ years of experience in digital content creation, with a focus on UX writing, content design, and copywriting, including leadership roles in managing large-scale content projects.
Required Skills:
- Proven excellence in writing, editing, and communication skills, with a strategic approach and attention to detail
- Familiarity with Figma and other design tools with a track record of integrating these tools into content initiatives
- Experience with accessibility, inclusive design, and localization, demonstrating a commitment to creating content that meets diverse user needs globally
- Strong ability to drive alignment across cross-functional teams and leadership
- Exceptional interpersonal skills and emotional intelligence for fostering stakeholder relationships and navigating dynamics of a large team
- A strong understanding of the financial services and the investments industry, or the ability to learn and master this area
Preferred Skills:
- Online portfolio demonstrating content design experiences (required for application; please include any passwords if password protected)
ASSUMPTION: Given the role's focus on content strategy and leadership, candidates with a strong portfolio showcasing their content design skills and experience managing large-scale content projects are highly desirable.
💰 Compensation & Benefits
Salary Range: $150,000 - $200,000 per year. This estimate is based on industry standards for a Vice President-level role in content design within the financial services sector in New York City.
Benefits:
- Competitive benefits package, including health, dental, and vision insurance
- 401(k) plan with company match
- Tuition assistance and professional development opportunities
- Employee stock purchase plan
- Generous paid time off and holiday schedule
Working Hours: Full-time position with standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Occasional evenings and weekends may be required to meet project deadlines.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications. The benefits package is competitive and designed to attract and retain top talent in the industry.
📌 Applicant Insights
🔍 Company Context
Industry: JPMorgan Chase & Co. is a global leader in financial services, offering a wide range of products and services to consumers, corporations, institutions, and governments worldwide.
Company Size: With over 10,000 employees, JPMorgan Chase & Co. is a large organization that offers numerous opportunities for career growth and development.
Founded: The company was founded in 1799 and has a rich history of innovation and growth.
Company Description:
- JPMorgan Chase & Co. is committed to creating a diverse and inclusive environment where all employees can thrive and contribute to the company's success
- The company is dedicated to providing exceptional customer service and helping clients achieve their financial goals
- JPMorgan Chase & Co. is a global leader in financial services, with operations in over 100 countries and territories
Company Specialties:
- Consumer & Community Banking
- Corporate and Investment Bank
- Asset Management
- Private Banking
- and Commercial Banking
Company Website: http://www.jpmorganchase.com
ASSUMPTION: Working at JPMorgan Chase & Co. offers candidates the opportunity to gain experience in a large, global organization with a strong commitment to diversity, inclusion, and customer service.
📊 Role Analysis
Career Level: This role is a Vice President-level position, indicating significant experience and leadership responsibilities.
Reporting Structure: The Content Design Vice President will report directly to the Head of Content Design and work closely with various cross-functional teams, including product, design, engineering, and leadership.
Work Arrangement: This is an on-site role based in New York, New York. Occasional remote work may be considered, but the role requires regular on-site presence for collaboration and team building.
Growth Opportunities:
- Potential to mentor junior team members and contribute to the development of the content design practice
- Opportunities to work on high-profile, client-facing projects and gain exposure to senior leadership
- Possibility to advance to a more senior role, such as a Director or Head of Content Design, as the team continues to grow
ASSUMPTION: This role offers significant growth opportunities for candidates looking to advance their careers in content design within the financial services industry.
🌍 Location & Work Environment
Office Type: The role is based in a corporate office environment in New York City.
Office Location(s): 270 Park Avenue, New York, NY 10017-2014, US
Geographic Context:
- New York City is a major global financial hub, offering numerous networking and professional development opportunities
- The office is conveniently located in Midtown Manhattan, with easy access to public transportation and numerous amenities
- The city offers a diverse range of cultural, recreational, and entertainment options
Work Schedule: Standard business hours, Monday through Friday, with occasional evenings and weekends required to meet project deadlines.
ASSUMPTION: Working in New York City offers candidates the opportunity to gain experience in a dynamic, fast-paced environment with access to numerous professional development and networking opportunities.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the talent acquisition team
- Portfolio review and phone or video interview with the hiring manager
- On-site or virtual interview with a panel of stakeholders, including representatives from the content design team, product, and leadership
- Final round interview with the Head of Content Design
Key Assessment Areas:
- Portfolio and writing samples
- Content strategy and leadership skills
- Cultural fit and alignment with company values
- Technical skills and knowledge of financial services industry
Application Tips:
- Tailor your resume and cover letter to highlight your relevant content design experience and skills
- Prepare a comprehensive portfolio showcasing your best work, including examples of content strategy, user-centered design, and collaboration with cross-functional teams
- Research the company and the role to demonstrate your understanding of the business and the industry
- Be prepared to discuss your approach to content design, your experience with accessibility and localization, and your ability to drive alignment across teams
ATS Keywords: Content Design, UX Writing, Copywriting, Digital Content Creation, Leadership, Communication, Editing, Accessibility, Inclusive Design, Localization, Stakeholder Management, Interpersonal Skills, Emotional Intelligence, Financial Services Knowledge, Research, Data Insights
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their content design skills, leadership experience, and cultural fit with the organization.
🛠️ Tools & Technologies
- Figma
- Other design tools (e.g., Adobe XD, Sketch)
- Content management systems (e.g., Contentful, Sanity)
- Project management tools (e.g., JIRA, Asana)
ASSUMPTION: Familiarity with these tools is not required but would be beneficial for candidates with relevant experience in content design.
👔 Cultural Fit Considerations
Company Values:
- Putting Clients First
- Living Our Values
- Commitment to Diversity, Equity, and Inclusion
- Acting with Integrity
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Data-driven and analytical
- Strategic and forward-thinking
Self-Assessment Questions:
- Do you have experience working in a fast-paced, dynamic environment, and can you thrive under pressure?
- Are you comfortable working with diverse teams and stakeholders, and can you effectively manage relationships with senior leadership?
- Do you have a strong understanding of the financial services industry, and can you quickly learn and master new concepts?
ASSUMPTION: JPMorgan Chase & Co. values candidates who are adaptable, collaborative, and committed to living the company's values. Successful candidates will be able to thrive in a dynamic, fast-paced environment and demonstrate a strong understanding of the financial services industry.
⚠️ Potential Challenges
- The role requires a strong understanding of the financial services industry, which may be challenging for candidates without relevant experience
- The role involves working with diverse teams and stakeholders, which may require significant communication and collaboration skills
- The role requires a strategic approach to content design, which may be challenging for candidates without relevant experience in leadership or content strategy
- The role is based in New York City, which may present challenges for candidates who prefer a more affordable cost of living or a different work-life balance
ASSUMPTION: These challenges can be mitigated by candidates with relevant experience, strong communication and collaboration skills, and a strategic approach to content design. Additionally, the role offers numerous opportunities for professional development and growth within the organization.
📈 Similar Roles Comparison
- This role is unique in its focus on content strategy and leadership within the financial services industry
- Similar roles in other industries may focus more on UX writing or copywriting, rather than content strategy and leadership
- Candidates with experience in content design within the financial services industry may have an advantage in this role
ASSUMPTION: This role offers a unique opportunity for candidates with experience in content design within the financial services industry to advance their careers in a strategic leadership role.
📝 Sample Projects
- Redesigning a client-facing website to improve user experience and accessibility
- Developing a content strategy for a new mobile banking app, including user-centered design principles and localization for a global audience
- Collaborating with a cross-functional team to launch a new investment product, including content creation, user testing, and iteration
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Content Design Vice President role at JPMorgan Chase & Co.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the content design team?
- How does the content design team collaborate with other departments, such as product and engineering?
- What are the most pressing challenges facing the content design team, and how can this role help address them?
- What opportunities are there for professional development and growth within the content design team?
- How does the company support work-life balance for employees in this role?
ASSUMPTION: These questions can help candidates better understand the role, the team, and the company culture, allowing them to make an informed decision about their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through JPMorgan Chase & Co. Careers
- Tailor your resume and cover letter to highlight your relevant content design experience and skills
- Prepare a comprehensive portfolio showcasing your best work, including examples of content strategy, user-centered design, and collaboration with cross-functional teams
- Research the company and the role to demonstrate your understanding of the business and the industry
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
