Content Designer

📌 Core Information

🔹 Job Title: Content Designer

🔹 Company: Payoneer

🔹 Location: Shanghai, China

🔹 Job Type: On-site

🔹 Category: Financial Services

🔹 Date Posted: April 10, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Creating user-friendly content for the Payoneer platform in Chinese
• Collaborating with various stakeholders to enhance the user journey
• Working on touchpoints such as website, mobile app, emails, and more
• Developing and implementing tone and voice guidelines

ASSUMPTION: This role requires a strong understanding of both Chinese and English, as well as experience in content design or UX writing within a tech company.

📋 Key Responsibilities

✅ Create clear, user-friendly content for the Payoneer platform in Chinese, including UX writing, marketing text, and localization writing

✅ Work closely with product managers, designers, developers, analysts, and other stakeholders to create content for new features and flows

✅ Collaborate with marketing and product marketing teams, compliance, legal, and business departments to ensure consistent messaging

✅ Conduct user research and usability studies to understand customer needs and behaviors

✅ Stay up-to-date with competitor platforms, industry trends, and emerging technologies in financial technology and design

ASSUMPTION: The role may involve working on multiple projects simultaneously, requiring strong prioritization skills.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., English, Communications, Marketing)

Experience: At least 2 years of experience in a tech company, preferably in payments, banking, or fintech

Required Skills:

• Native-level proficiency in Chinese and English
• Strong writing skills across different styles
• Familiarity with user-centric design principles
• Proficiency in Figma

Preferred Skills:

• Experience with Microsoft 365 and Azure
• Fluency in both Simplified and Traditional Chinese

ASSUMPTION: While a degree in a relevant field is preferred, Payoneer may consider candidates with equivalent experience and strong portfolios.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Content Designer with 2-5 years of experience in Shanghai, the estimated salary range is ¥250,000 - ¥400,000 per year (before tax).

Benefits:

• Health insurance
• Retirement benefits
• Employee assistance programs

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM (with a 1-hour lunch break)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Payoneer operates in the financial services industry, specifically in global payment solutions and mass payout services.

Company Size: Payoneer has 1,001-5,000 employees globally, with a significant presence in Shanghai.

Founded: Payoneer was founded in 2005 and is headquartered in New York, NY, USA.

Company Description:

• Payoneer enables businesses of all sizes to transact globally as easily as they do locally
• The company serves small and medium-sized business customers and partners in over 190 markets
• Payoneer is committed to creating a global community where employees can work with colleagues worldwide

Company Specialties:

• Mass Payout Services
• Global Payment Solutions
• Global Bank Transfers

Company Website: http://www.payoneer.com

ASSUMPTION: Payoneer's global presence and commitment to serving small and medium-sized businesses create a dynamic and diverse work environment.

📊 Role Analysis

Career Level: This role is suitable for mid-career professionals with 2-5 years of experience in content design or UX writing.

Reporting Structure: The Content Designer will report directly to the Product Manager and collaborate with various teams, including product design, development, marketing, and compliance.

Work Arrangement: This is an on-site role based in Shanghai, with the possibility of hybrid work arrangements in the future.

Growth Opportunities:

• Potential career progression to Senior Content Designer or Content Manager roles
• Opportunities to work on diverse projects and gain experience in different aspects of content design
• Chance to collaborate with international teams and gain global exposure

ASSUMPTION: Payoneer's global presence and commitment to employee growth create opportunities for career advancement and skill development.

🌍 Location & Work Environment

Office Type: Payoneer's Shanghai office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 195 Broadway, 27th floor, New York, NY 10007, US (headquarters); specific Shanghai office location not provided

Geographic Context:

• Shanghai is a major financial hub and global city, offering a vibrant and dynamic work environment
• The city is known for its diverse culture, rich history, and modern infrastructure
• Shanghai has a subtropical monsoon climate, with mild winters and hot, humid summers

Work Schedule: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM (with a 1-hour lunch break)

ASSUMPTION: Payoneer's Shanghai office provides a modern and collaborative work environment, with opportunities for professional growth and development.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• In-person or virtual interview with the product team
• Final interview with the head of product

Key Assessment Areas:

• Writing samples and portfolio review
• Language proficiency assessment (Chinese and English)
• Cultural fit and team dynamics
• Problem-solving and critical thinking skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills
• Prepare writing samples that demonstrate your ability to create clear, user-friendly content in Chinese
• Research Payoneer's products and services to show your enthusiasm and understanding of the role

ATS Keywords: Content Designer, UX Writing, Marketing Text, Localization Writing, User Research, Usability Studies, Collaboration, Technical Proficiency, Figma, Microsoft 365, Azure, User-Centric Design, Information Architecture, Documentation, Problem Solving, Adaptability, Communication

ASSUMPTION: Payoneer's application process is designed to assess candidates' skills, cultural fit, and ability to thrive in a dynamic, global work environment.

🛠️ Tools & Technologies

• Figma
• Microsoft 365
• Azure

ASSUMPTION: The required tools and technologies for this role may evolve as Payoneer continues to grow and adapt to new technologies.

👔 Cultural Fit Considerations

Company Values:

• Accountable
• Adaptable
• Collaborative
• Communicative
• Fast Learners
• Independent
• Motivated
• Problem Solvers
• Resilient
• Technically Proficient

Work Style:

• Payoneer values employees who are accountable and take ownership of their work
• The company encourages adaptability and continuous learning
• Collaboration and communication are essential for success in this role

Self-Assessment Questions:

• Do you have native-level proficiency in Chinese and English?
• Are you comfortable working in a dynamic, global team environment?
• Do you have strong writing skills and the ability to adapt your writing style to different contexts?

ASSUMPTION: Payoneer's company values and work style create a collaborative and innovative work environment that prioritizes employee growth and success.

⚠️ Potential Challenges

• Working with multiple stakeholders and balancing competing priorities
• Managing tight deadlines and project timelines
• Adapting to a dynamic and evolving work environment
• Navigating a global company with diverse teams and cultures

ASSUMPTION: Payoneer's fast-paced and dynamic work environment may present challenges, but also offers opportunities for professional growth and development.

📈 Similar Roles Comparison

• Unlike other content design roles, this position requires native-level proficiency in both Chinese and English
• Payoneer's global presence and diverse customer base offer unique opportunities for content creators
• Career progression in content design at Payoneer may involve moving into senior roles or specializing in specific aspects of content creation

ASSUMPTION: This role offers unique opportunities and challenges compared to similar content design positions in other companies.

📝 Sample Projects

• Redesigning the user onboarding flow for the Payoneer mobile app in Chinese
• Creating marketing materials for a new product launch in the Greater Chinese market
• Localizing English content for the Payoneer website and platform in Traditional Chinese

ASSUMPTION: These sample projects demonstrate the range of content creation and localization tasks required for this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics for this role?
• How does Payoneer support the professional growth and development of its content designers?
• What are the most challenging aspects of working on a global team at Payoneer?
• How does Payoneer ensure consistent messaging and branding across its global platforms and touchpoints?
• What are the most rewarding aspects of working as a Content Designer at Payoneer?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to Payoneer's success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare writing samples that demonstrate your ability to create clear, user-friendly content in Chinese
• Research Payoneer's products and services to show your enthusiasm and understanding of the role
• Follow up with the hiring manager one week after your final interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.