📌 Core Information
🔹 Job Title: Content Designer
🔹 Company: Sutter Health
🔹 Location: San Francisco, California
🔹 Job Type: Full-Time
🔹 Category: Medical Practices
🔹 Date Posted: April 17, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Shaping communication strategies for patient health management and engagement
- Writing compelling copy and producing empathetic content for various channels
- Collaborating with subject matter experts to create engaging and easy-to-understand content
- Staying up-to-date with best practices and consumer feedback to improve content designs
ASSUMPTION: This role requires a strong background in content creation, with a focus on healthcare or digital health platforms, to effectively engage patients and manage health conditions.
📋 Key Responsibilities
✅ Create engaging and empathetic content for patient-facing materials, including videos, print, presentations, and online platforms
✅ Collaborate with subject matter experts to turn clinical information into easy-to-understand learning modules
✅ Stay current with best practices and consumer feedback to research, write, edit, and roll out compelling content designs
✅ Manage multiple complex projects in an ever-changing environment to deliver quality products and services on-time and on-budget
ASSUMPTION: This role requires strong project management skills to handle multiple projects and meet deadlines while maintaining high-quality content.
🎯 Required Qualifications
Education: Bachelor's in Communications, English, Journalism, Public Relations, or a related field. Equivalent experience will be accepted in lieu of the required degree or diploma.
Experience: 5 years of recent relevant experience.
Required Skills:
- Exceptional writing, research, and comprehension skills
- Analytical, negotiation, and project management skills
- Demonstrated understanding of regional, state, and national health care and medicine issues
- Versatility and experience in various writing styles
- Expert communication (written and verbal) and interpersonal skills
- Working knowledge of selecting/hiring third-party talent for creative services
- Proficiency with Microsoft Office Suite, Adobe Creative Suite, and other related software
Preferred Skills:
- Experience creating patient-facing content for healthcare or digital health platforms
- Background in communications, journalism, or a related field, with strong storytelling skills
- Deep knowledge of health literacy and equity principles
- Ability to write plain-language content that maintains a human-centered voice
- Familiarity with multimedia storytelling, including scripting and video production
ASSUMPTION: While the preferred skills are not required, they would significantly enhance the candidate's ability to succeed in this role.
💰 Compensation & Benefits
Salary Range: $50.93 to $76.39 per hour. The salary range for this role may vary based on location and other factors. Compensation takes into account several factors, including experience, education, skills, licensure, and certifications.
Benefits:
- Comprehensive benefits package
Working Hours: Full-time, 40 hours per week, Monday through Friday, with weekend requirements as needed.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Content Designer role with the given experience level and location. The actual salary may vary based on the factors mentioned above.
📌 Applicant Insights
🔍 Company Context
Industry: Sutter Health is a not-for-profit hospital network providing healthcare services, with a focus on medical practices.
Company Size: Sutter Health has 201-500 employees, providing a mid-sized company environment with opportunities for collaboration and growth.
Founded: Sutter Health was founded in 1948 and has since grown to become a prominent healthcare provider in Northern California.
Company Description:
- Sutter Health is committed to providing high-quality, patient-centered care
- The organization focuses on preventive care, wellness, and managing chronic health conditions
- Sutter Health offers a comprehensive range of services, including primary care, specialty care, and hospital services
Company Specialties:
- Medical practices
- Hospital services
- Preventive care and wellness
Company Website: http://suttertracy.org
ASSUMPTION: Sutter Health's focus on patient-centered care and comprehensive services creates an environment where the Content Designer's work will have a significant impact on patient engagement and health outcomes.
📊 Role Analysis
Career Level: This role is suitable for an experienced professional with a strong background in content creation and a passion for improving patient health outcomes.
Reporting Structure: The Content Designer will report to the Manager of Content Strategy and work closely with subject matter experts across the organization.
Work Arrangement: This is an on-site position, with the opportunity to work from the Sutter Health office in San Francisco, California.
Growth Opportunities:
- Potential to advance within the content strategy team or explore other opportunities within Sutter Health
- Chance to develop skills in multimedia storytelling and video production
- Opportunity to work on a variety of projects and engage with diverse teams
ASSUMPTION: This role offers growth opportunities for the right candidate, with the potential to advance within the content strategy team or explore other areas of interest within Sutter Health.
🌍 Location & Work Environment
Office Type: Sutter Health's office in San Francisco is a professional, collaborative environment that fosters innovation and creativity.
Office Location(s): San Francisco, California
Geographic Context:
- San Francisco is a vibrant, multicultural city with a thriving tech industry and a strong focus on healthcare innovation
- The city offers a wide range of cultural attractions, dining options, and outdoor activities
- San Francisco has a Mediterranean climate, with mild winters and cool, dry summers
Work Schedule: Full-time, 40 hours per week, Monday through Friday, with weekend requirements as needed.
ASSUMPTION: Working in San Francisco provides the Content Designer with access to a diverse range of cultural experiences and opportunities for professional growth within the healthcare industry.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the content strategy team
- Final interview with the director of content strategy
Key Assessment Areas:
- Writing and communication skills
- Understanding of health literacy and patient-centered care
- Cultural competency and ability to engage diverse audiences
- Project management and organizational skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Provide examples of your past work that demonstrate your ability to create engaging, patient-centered content
- Prepare questions that showcase your understanding of Sutter Health's mission and values
ATS Keywords: Content Design, Storytelling, Health Literacy, Empathy, Video Production, Project Management, Research, Writing, Communication, Analytical Skills, Interpersonal Skills, Technical Writing, Graphic Design, Digital Health, Patient Engagement, Accessibility
ASSUMPTION: Sutter Health's application process is designed to assess candidates' skills and cultural fit, with a focus on their ability to create engaging, patient-centered content and collaborate effectively with team members.
🛠️ Tools & Technologies
- Microsoft Office Suite (Excel, PowerPoint)
- Adobe Creative Suite (InDesign, Illustrator, Photoshop, Captivate)
- Quark
- Microsoft Project
ASSUMPTION: Familiarity with these tools is preferred, but not required. Training will be provided as needed.
👔 Cultural Fit Considerations
Company Values:
- Patient-centered care
- Integrity
- Collaboration
- Innovation
- Excellence
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Committed to continuous learning and improvement
- Results-driven and focused on delivering high-quality content
Self-Assessment Questions:
- How do you ensure that your content is patient-centered and culturally appropriate?
- Can you provide an example of a time when you had to adapt your content strategy due to changes in the project or target audience?
- How do you prioritize and manage multiple projects to ensure timely delivery and high-quality content?
ASSUMPTION: Sutter Health values candidates who are passionate about improving patient health outcomes, committed to collaboration and continuous learning, and dedicated to delivering high-quality content that meets the needs of diverse audiences.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Balancing the need for engaging content with the requirement for clinical accuracy and compliance with regulations
- Adapting content for diverse audiences with varying levels of health literacy
- Keeping up with the latest best practices and trends in healthcare content creation
ASSUMPTION: These challenges can be overcome with strong project management skills, a deep understanding of health literacy principles, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Unlike other content designer roles, this position focuses specifically on patient-facing content for a healthcare organization
- This role requires a strong understanding of health literacy principles and the ability to create engaging, empathetic content that supports patient health management and engagement
- Career progression in this role could lead to opportunities in content strategy, management, or other areas of interest within Sutter Health
ASSUMPTION: This role offers a unique opportunity to create patient-centered content that has a direct impact on health outcomes and patient engagement within a healthcare organization.
📝 Sample Projects
- Developing a series of videos to educate patients on managing chronic health conditions
- Creating a patient-facing website that provides clear, concise, and engaging information on various health topics
- Designing a print brochure that explains a new healthcare initiative and its benefits for patients
ASSUMPTION: These sample projects demonstrate the range of content creation tasks that the Content Designer may be responsible for in this role.
❓ Key Questions to Ask During Interview
- Can you describe the content strategy team and how it collaborates with other departments within Sutter Health?
- How does Sutter Health ensure that its content is culturally appropriate and accessible to diverse audiences?
- What opportunities are there for professional growth and development within the content strategy team or other areas of Sutter Health?
- How does Sutter Health measure the success of its patient-facing content, and how can I contribute to improving its impact?
- What is the work environment like at Sutter Health, and how does the content strategy team support a positive and productive work environment?
ASSUMPTION: These questions demonstrate the candidate's interest in understanding the role, the team, and the organization's commitment to patient-centered care and continuous improvement.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your interview by researching Sutter Health's mission, values, and recent projects
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
