Content Designer - (Hybrid - Toronto)

📌 Core Information

🔹 Job Title: Content Designer - (Hybrid - Toronto)

🔹 Company: Capco

🔹 Location: Toronto, Ontario, Canada

🔹 Job Type: On-site

🔹 Category: 🎨 Brand & Creative Marketing

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Designing and developing compelling content for the financial services industry
• Collaborating with designers and project partners to create user-centered digital experiences
• Utilizing storytelling to present and discuss work with clients and stakeholders
• Applying design thinking and maintaining fluency in digital trends, especially mobile

ASSUMPTION: The job role is focused on enhancing the user experience by integrating content design into financial service products, requiring a mix of creativity and strategic thinking.

📋 Key Responsibilities

✅ Collaborate closely with designers to craft seamless digital customer experiences

✅ Write clear, accurate, and compelling user interface copy

✅ Collaborate with project partners and the Experience Strategy team to determine business objectives driving content strategy

✅ Make recommendations on user requirements for projects and contribute to project scoping and planning

✅ Obtain competitive experience evaluations and customer data, establishing benchmarks for content

✅ Develop and document content creation governance and workflow, including style, tone, and voice guidelines

✅ Present content concepts in collaboration with designers

✅ Write and design following design systems

✅ Contribute to the development of the team’s culture and quality standards

✅ Manage and administer design projects

✅ Coordinate copy translation

ASSUMPTION: Responsibilities indicate a blend of creative content development and strategic contribution to company methodologies and client projects.

🎯 Required Qualifications

Education: Degree in a writing or design-related discipline

Experience: Minimum of 3 years in product design or the creation of digital experiences, specifically in the financial services industry

Required Skills:

• Expert writing, editing, and proofreading skills
• Experience in user-centered design, visual design, or design strategy
• Familiarity with Figma, Confluence, and other industry-standard tools

Preferred Skills:

• Understanding interactive design and usability principles
• Experience with human-computer interaction and psychology

ASSUMPTION: Candidates should have substantial experience in content creation within the financial services context, with strong technical skills in relevant design tools.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Access to global industry-focused talent
• Best-in-class innovative products and solutions
• Extended global geographic market reach

Working Hours: Full-time, 40 hours per week with some flexibility

ASSUMPTION: Compensation will be competitive within the industry standard, with emphasis on benefits that enhance professional growth and learning opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services

Company Size: 5,001-10,000 employees, offering expansive resources and collaboration opportunities

Founded: 1998

Company Description:

• Specializing in digital transformation
• Combining innovative thinking with industry knowledge
• Offering end-to-end data-driven solutions

Company Specialties:

• Banking and Payments
• Capital Markets
• Energy Sector

Company Website: www.capco.com

ASSUMPTION: Capco’s global reach and extensive expertise offer a stable and innovative environment for career growth.

📊 Role Analysis

Career Level: Mid-level position suitable for professionals with a few years of experience looking to advance

Reporting Structure: Likely reports to a senior content director or head of design

Work Arrangement: Hybrid model balancing remote work with in-office collaboration

Growth Opportunities:

• Opportunities to work on high-profile financial projects
• Potential for career advancement within design or strategy teams
• Access to continuous learning and development programs

ASSUMPTION: The role offers significant growth potential through diverse projects and career advancement opportunities.

🌍 Location & Work Environment

Office Type: Modern, collaborative spaces designed to enhance creativity and innovation

Office Location(s): 100 King Street West, Toronto, ON M5X 1C7, CA

Geographic Context:

• Located in the heart of Toronto’s financial district
• Access to vibrant cultural and social amenities
• Easy commuting options

Work Schedule: Standard business hours with some potential for flexibility

ASSUMPTION: The office environment is conducive to a balanced work-life approach with modern facilities.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Screening interview with HR
• Technical assessment or portfolio review
• Final interviews with team leads or managers

Key Assessment Areas:

• Technical proficiency in design tools
• Ability to create compelling and strategic content
• Cultural fit and alignment with company values

Application Tips:

• Highlight relevant industry experience
• Showcase a strong portfolio with varied examples
• Demonstrate an understanding of user-centered design principles

ATS Keywords: Content Design, User-Centered Design, Digital Trends, Storytelling, Collaboration, Financial Services

ASSUMPTION: The application process is competitive but structured to identify candidates with the right mix of creativity and analytical skills.

🛠️ Tools & Technologies

• Figma/FigJam
• Confluence/Jira
• Knowledge of UX and UI processes

ASSUMPTION: Tools listed are indicative of those frequently used in modern digital design roles, facilitating both collaboration and specialized design work.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Teamwork
• Client-focus

Work Style:

• Proactive and self-motivated
• Collaborative and open to feedback
• Adaptable to changing priorities

Self-Assessment Questions:

• Can I thrive in a fast-paced, innovative environment?
• Do I possess strong storytelling capabilities?
• Am I comfortable challenging traditional approaches?

ASSUMPTION: Candidates with a balance of independent initiative and collaborative spirit will excel in Capco's dynamic workplace culture.

⚠️ Potential Challenges

• Navigating complex financial services projects
• Meeting deadlines in a fast-paced environment
• Balancing creativity with client requirements
• Continuous adaptation to digital trends and technologies

ASSUMPTION: Challenges are typical for roles requiring high levels of innovation and strategic thinking, especially in an evolving sector like finance.

📈 Similar Roles Comparison

• Potentially higher creative autonomy compared to standard content roles
• Focus on financial services compared to more varied industry focus elsewhere
• Hybrid work model offering flexibility over fully on-site roles

ASSUMPTION: The focus on financial services content sets this role apart, providing specialized expertise and career development within this sector.

📝 Sample Projects

• Redesign of a mobile banking app's user interface
• Development of customer-centric content for an investment platform
• Creation of interactive content for educational webinars

ASSUMPTION: Sample projects exhibit the variety and sector-specific application of work candidates may encounter, offering rich professional growth.

❓ Key Questions to Ask During Interview

• What are the most significant challenges currently facing the design team?
• How does Capco support professional development for content designers?
• Can you describe a recent project that exemplifies Capco's approach to user-centered design?
• How does the team incorporate client feedback into the design process?
• What measures are in place to ensure work-life balance?

ASSUMPTION: Questions allow candidates to gauge alignment with personal career goals and workplace values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Capco careers page
• Ensure your resume includes relevant experience and achievements
• Prepare a portfolio showcasing your best UX writing work
• Research Capco’s recent innovations and projects
• Tailor your cover letter to highlight alignment with Capco’s values

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.