📌 Core Information
🔹 Job Title: Content Developer
🔹 Company: Availity
🔹 Location: Bengaluru, India
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: June 5, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Designing and developing technical product training curriculum and content
- Ensuring training courses address all levels of customers
- Collaborating with engineering to develop course specifications
- Facilitating testing and evaluation of training material with stakeholders
- Working in a fast-paced, entrepreneurial, corporate environment
ASSUMPTION: This role requires a high level of self-motivation, adaptability, and strong communication skills to thrive in a dynamic environment.
📋 Key Responsibilities
✅ Designs course outlines, gathering supporting technical documentation and developing course workbooks, presentations, and trainer notes
✅ May use web-based courseware or other online learning development tools/software to create interactive tutorials, course modules, certification materials, etc.
✅ Interfaces with engineering to develop specifications for course content
✅ Facilitates testing and evaluation of training material with stakeholders for technical integrity
✅ Conducts usability testing of training materials to ensure accuracy, functionality, and audience-friendliness
ASSUMPTION: The role may involve occasional on-site work or travel, depending on the company's needs and the candidate's location.
🎯 Required Qualifications
Education: Bachelor’s degree in a related field such as communications, education, instructional design, instruction technology, or computer information systems
Experience: Minimum 7 to 10 years of experience implementing instructional design methodologies to support complex business processes and developing on-demand and instructor-led training for adult learners in a software development environment
Required Skills:
- Proficient in Articulate Storyline, Adobe Creative Suite, or comparable content authoring tools
- Basic knowledge of learning standards such as SCORM and Experience API (xAPI or Tin Can API)
- Strong organizational skills with attention to detail and the ability to handle multiple projects, follow through on tasks, and meet deadlines
- Strong technical aptitude or high comfort level with technology, with the ability to absorb new ideas and concepts quickly, solve system problems, and streamline processes
Preferred Skills:
- Experience working with an assessment-based certification program or troubleshooting learner issues related to exams or proctoring
- Experience working in a health care IT environment
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the nature of the work and the company's global presence.
💰 Compensation & Benefits
Salary Range: INR 1,200,000 - 1,800,000 per annum (Estimated based on industry standards for the role, experience level, and location)
Benefits:
- Healthcare
- Accident Insurance
- Life Insurance
- 12 Paid Holidays
- 24 Paid Time Off
- Paid Parental Leave
Working Hours: Full-time, with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on the company's internal policies and the candidate's qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Availity operates in the IT Services and IT Consulting industry, focusing on healthcare information networks and processing billions of transactions annually
Company Size: Availity has 1,001-5,000 employees globally, with a significant presence in Bengaluru, India
Founded: Availity was founded in the United States and has since expanded its operations to India
Company Description:
- Availity is the nation’s largest health information network, facilitating billions of clinical, administrative, and financial transactions annually
- The company works to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners
- Availity's suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment
Company Specialties:
- Healthcare Information Network
- Healthcare IT Services
- Healthcare Consulting
Company Website: Availity
ASSUMPTION: Availity's global presence and focus on healthcare technology make it an attractive employer for professionals seeking international exposure and growth opportunities in the tech industry.
📊 Role Analysis
Career Level: This role is suitable for experienced professionals with a background in instructional design, technical writing, or a related field
Reporting Structure: The Content Developer will likely report to the Learning and Development Manager or a similar role within the organization
Work Arrangement: This role offers remote work options, with occasional on-site work or travel as needed
Growth Opportunities:
- Expanding one's skill set in healthcare technology and instructional design
- Advancing to senior roles within the Learning and Development department or related fields
- Potential international career opportunities within Availity's global network
ASSUMPTION: Given Availity's focus on continuous learning and growth, there are likely numerous opportunities for professional development and career advancement within the organization.
🌍 Location & Work Environment
Office Type: Availity's Bengaluru office is a dynamic, collaborative workspace that fosters innovation and creativity
Office Location(s): 5555 Gate Parkway, Suite 110, Jacksonville, FL 32256, US (Headquarters) and 510 East 96th Street Parkwood 5 Building, Suite 400, Indianapolis, IN 46240, US (Additional Office)
Geographic Context:
- Bengaluru, India, is a major tech hub with a vibrant startup ecosystem and a large talent pool
- The city offers a high quality of life, with numerous cultural attractions, dining options, and recreational activities
- Bengaluru has a tropical savanna climate, with warm weather year-round and moderate rainfall
Work Schedule: Full-time, with flexibility for remote work and occasional on-site work or travel as needed
ASSUMPTION: Availity's remote-friendly work culture and global presence provide employees with the flexibility to balance work and personal life while enjoying international career opportunities.
💼 Interview & Application Insights
Typical Process:
- Resume Review
- Manager Interview
- Technical Interview round 1
- Technical Interview round 2
- Human Resources Interview (Face-to-Face interview at Availity India Pvt Ltd)
Key Assessment Areas:
- Instructional design skills and experience
- Technical aptitude and comfort with learning management systems
- Communication and collaboration skills
- Problem-solving and adaptability
Application Tips:
- Highlight relevant experience and achievements in instructional design, technical writing, or a related field
- Tailor your resume and cover letter to emphasize your fit for the role and Availity's company culture
- Prepare examples of your work, such as course outlines, training materials, or assessments, to showcase your skills during the interview
ATS Keywords: Instructional Design, Technical Writing, Content Development, Adult Learning, Web-Based Training, Course Design, Usability Testing, Learning Management Systems, Collaboration, Communication, Project Management, Technical Aptitude, Customer Service, Assessment Development, Software Development, Creative Tools
ASSUMPTION: Availity's interview process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit within the organization.
🛠️ Tools & Technologies
- Articulate Storyline
- Adobe Creative Suite
- Learning Management Systems (LMS)
- Web conferencing tools (e.g., Zoom)
- HTML
- Microsoft Office Suite (Excel, PowerPoint, Word)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's internal systems and the candidate's assigned projects.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Collaboration
- Customer-centricity
- Integrity
- Accountability
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Customer-focused and results-driven
- Adaptable and open to change
Self-Assessment Questions:
- Do you thrive in dynamic, fast-paced environments?
- Are you comfortable working remotely and collaborating with global teams?
- Do you have strong communication and collaboration skills?
- Are you adaptable and open to change?
ASSUMPTION: Availity's company culture values innovation, collaboration, and adaptability, making it an attractive employer for professionals seeking a dynamic, international work environment.
⚠️ Potential Challenges
- The role may require occasional on-site work or travel, which could disrupt work-life balance
- The fast-paced, entrepreneurial nature of the company may be overwhelming for candidates who prefer a more structured work environment
- The role may require working with multiple stakeholders, which could present communication and collaboration challenges
- The company's global presence may result in time zone differences and scheduling conflicts
ASSUMPTION: While Availity offers numerous benefits and growth opportunities, candidates should carefully consider the potential challenges and ensure they align with their personal and professional goals.
📈 Similar Roles Comparison
- Compared to other instructional design roles, this position offers a unique focus on healthcare technology and a global work environment
- Availity's size and industry position provide opportunities for career growth and international exposure
- This role may have a more dynamic and entrepreneurial work culture compared to larger, more established organizations
ASSUMPTION: Candidates should research similar roles within the healthcare technology industry to better understand the unique aspects of this position and Availity's company culture.
📝 Sample Projects
- Developing an interactive, web-based training module for a new healthcare software product
- Creating a certification program for healthcare providers, including assessments and progress checks
- Designing and implementing a blended learning solution that combines instructor-led courses and on-demand training materials
ASSUMPTION: The specific projects assigned to the Content Developer may vary depending on the company's needs and the candidate's skills and experience.
❓ Key Questions to Ask During Interview
- Can you describe the typical work-life balance for this role, considering the remote work arrangement?
- How does Availity support the professional development and career growth of its employees?
- What are the primary challenges facing the Learning and Development department, and how does this role contribute to addressing them?
- How does Availity foster collaboration and communication among its global teams?
- What are the most important qualities and skills for success in this role, according to the hiring manager?
ASSUMPTION: Candidates should prepare thoughtful questions to demonstrate their interest in the role and Availity's company culture during the interview process.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to emphasize your fit for the role and Availity's company culture
- Prepare examples of your work, such as course outlines, training materials, or assessments, to showcase your skills during the interview
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
