Content Development Manager

📌 Core Information

🔹 Job Title: Content Development Manager

🔹 Company: Mace

🔹 Location: Makati City, Makati, Philippines

🔹 Job Type: Full-time

🔹 Category: Construction

🔹 Date Posted: June 17, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: On-site with hybrid options available

🚀 Job Overview

Key aspects of this role include:

• Creating compelling content for various platforms, including SharePoint, Visio, and M365 Office suite
• Supporting fee-earning projects and programmes, working independently on smaller projects and as part of a global team
• Collaborating with functional SMEs and ensuring quality assurance checks on all content produced
• Monitoring the development of content by functional SME teams and producing trackers to support delivery and meet deadlines
• Defining and documenting content requirements and translating these into technical specifications as required

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple projects and stakeholders effectively.

📋 Key Responsibilities

✅ Support the development of the programme document architecture, working closely with the support service lead and other established CoE leads

✅ Establish and chair the content development steering group within client projects

✅ Take ownership of content development on SharePoint sites such as landing pages

✅ Collaborate with functional SMEs, communicate expectations for management plans, process maps, activity guides, and tools/templates, as well as other supportive materials

✅ Review functional content owners’ information to ensure it meets the requirements

✅ Develop templates for documents, sites, and platforms in alignment with client brand guidelines

✅ Ensure quality assurance checks occur on all content produced, feeding back improvements to other analysts and developers

✅ Monitor the development of content by functional SME teams in line with the agreed delivery schedule, producing trackers to support delivery and to meet deadlines

✅ Define and document content requirements and translate these into technical specifications as and where required

✅ Report progress planned/against actual in alignment with the management system architecture and agreed dates

✅ Collect lessons learnt and examples of best practices, as well as feed learnings back into Mace’s centre of excellence (CoE)

ASSUMPTION: This role involves a mix of independent work and collaboration with various teams, requiring strong project management skills and the ability to prioritize tasks effectively.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Communications, Marketing, or a related discipline)

Experience: 2-5 years of experience in content development, project management, or a related role within the construction, consultancy, or a similar industry

Required Skills:

• Basic understanding of the construction/delivery lifecycle and/or consultancy
• Knowledge of PMO and project controls service delivery in one or more sectors
• Proficiency in basic SharePoint, specifically producing SharePoint pages, creating lists, and modifying according to project requirements
• Excellent MS Word, Visio, and PowerPoint skills, including the development and use of branded templates and problem-solving
• Experience in adopting brand guidelines into your work
• Understanding of information security protocols
• Knowledge of the wider MS-365 toolkit, including MS-Teams and Power BI

Preferred Skills:

• Experience with Adobe Creative Cloud application set and articulate 360

ASSUMPTION: Candidates with experience in the construction or consultancy industry, as well as those with relevant transferable skills from other industries, are encouraged to apply.

💰 Compensation & Benefits

Salary Range: PHP 500,000 - 700,000 per year (industry standard for mid-level roles in the Philippines)

Benefits:

• Health insurance and wellness programs
• Retirement savings plans
• Employee referral scheme
• Flexible and hybrid working options

Working Hours: Full-time (40 hours per week) with flexible and hybrid working options available

ASSUMPTION: The salary range provided is an estimate based on industry standards for mid-level roles in the Philippines. Actual compensation may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Construction

Company Size: 5,001-10,000 employees (global presence with a significant employee base in the Philippines)

Founded: 1990 (with a strong track record and established reputation in the industry)

Company Description:

• Mace is a global company of delivery consultants and construction experts, bringing to life iconic skyscrapers, state-of-the-art data centres, life science facilities, social infrastructure, and regeneration projects that support communities across the world.
• The company has an annual turnover of £2.36bn and employs over 7,400 people across four global hubs in the UK & Europe, the Middle East and Africa, the Americas, and Asia Pacific.
• Mace is driven by its purpose to redefine the boundaries of ambition, founded out of a belief that the industry could be more efficient, innovative, and responsible.

Company Specialties:

• Programme Management
• Project Management
• Cost Consultancy
• Construction Delivery
• Facilities Management

Company Website: www.macegroup.com

ASSUMPTION: Mace's extensive global presence and diverse project portfolio offer numerous growth and development opportunities for employees.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: The role reports directly to the support service lead, based overseas, and is supported locally by the Mace Philippines team.

Work Arrangement: Hybrid (with on-site requirements and flexible remote work options)

Growth Opportunities:

• Potential to work on large, complex projects and gain exposure to various aspects of the construction and consultancy industries
• Opportunities for professional development and career progression within Mace's global organization
• Chance to collaborate with and learn from experienced professionals in the field

ASSUMPTION: This role offers a unique blend of independent work and collaboration, providing ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: Modern, well-equipped offices in Makati City, Philippines, with flexible remote work options

Office Location(s): 155 Moorgate, London, EC2M 6XB, GB; Umniyati Street, Level 11 - Mashreq Bank Global HQ, Dubai, PO Box 26518, AE; 62 Hung To Road, Room 24, Unit B, 6/F, Hung Mou Industrial Building, Kwun Tong, Hong Kong, HK; 1350 Broadway, Suite 408, New York, NY 10018, US

Geographic Context:

• Makati City is a major commercial hub and the financial center of the Philippines, offering a vibrant urban environment with numerous amenities and opportunities
• The Philippines has a tropical climate, with temperatures ranging from 21°C to 32°C (70°F to 90°F) throughout the year
• The country has a rich cultural heritage and diverse landscapes, with numerous tourist attractions and natural wonders

Work Schedule: Full-time (40 hours per week) with flexible and hybrid working options available

ASSUMPTION: Makati City offers a dynamic and engaging work environment, with numerous opportunities for personal and professional growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-depth behavioral and technical interviews
• Final round interview with the hiring manager
• Background check and offer extension

Key Assessment Areas:

• Technical skills in content development and project management
• Problem-solving abilities and attention to detail
• Communication and interpersonal skills
• Cultural fit and alignment with Mace's values

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to manage multiple projects
• Research Mace's company culture and values to demonstrate your fit and enthusiasm for the role

ATS Keywords: Content Development, SharePoint, MS Office Suite, Project Management, Brand Guidelines, Information Security, MS-365 Toolkit, Adobe Creative Cloud

ASSUMPTION: Mace's recruitment process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit for the organization.

🛠️ Tools & Technologies

• SharePoint
• MS Office Suite (Word, Visio, PowerPoint, Excel)
• MS-365 Toolkit (Teams, Power BI)
• Adobe Creative Cloud (optional)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they are integral to the day-to-day tasks and responsibilities.

👔 Cultural Fit Considerations

Company Values:

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - for our people to excel

Work Style:

• Collaborative and team-oriented, with a focus on collective success
• Results-driven, with a strong commitment to delivering high-quality work
• Adaptable and resilient, with the ability to thrive in a dynamic and fast-paced environment

Self-Assessment Questions:

• How do you ensure the safety of yourself and your colleagues in a work environment?
• Can you provide an example of a time when you went above and beyond to meet a client's needs?
• How do you prioritize and manage multiple projects and deadlines effectively?

ASSUMPTION: Candidates who demonstrate a strong fit with Mace's values and work style are more likely to succeed in this role and contribute to the company's ongoing success.

⚠️ Potential Challenges

• Managing multiple projects and stakeholders simultaneously, requiring strong organizational skills and attention to detail
• Working with various teams and departments, necessitating effective communication and collaboration skills
• Adapting to changes in project scope, priorities, or deadlines, requiring flexibility and resilience
• Navigating a large, global organization with diverse teams and cultures, demanding cultural intelligence and sensitivity

ASSUMPTION: These challenges can be overcome with strong problem-solving skills, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on content development and management within the construction and consultancy industries, rather than other sectors
• Industry-specific context: The construction and consultancy industries have unique project lifecycles, stakeholder dynamics, and regulatory environments that impact the role's responsibilities and requirements
• Career path comparison: This role offers a unique blend of project management, content development, and stakeholder engagement skills, providing a strong foundation for career growth and progression within the industry

ASSUMPTION: Understanding the unique aspects of this role and its industry context is crucial for candidates to make informed career decisions and tailor their applications effectively.

📝 Sample Projects

• Developing and managing content for a large-scale construction project, including project documentation, branding, and communication materials
• Collaborating with functional SMEs to create and implement management plans, process maps, and activity guides for a complex consultancy project
• Defining and documenting content requirements for a data centre project, ensuring compliance with industry standards and best practices

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the content development and management responsibilities in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical project lifecycle for the types of projects this role will be involved in, and how content development fits into that lifecycle?
• How does this role collaborate with other teams and departments within Mace, and what are the key priorities for these collaborations?
• What are the most significant challenges facing the content development team currently, and how can this role contribute to addressing them?
• How does Mace support the professional development and growth of its employees, particularly in this role?
• What are the key performance indicators (KPIs) for this role, and how will my success be measured?

ASSUMPTION: Asking these questions demonstrates your interest in the role and its context, as well as your commitment to understanding the organization's priorities and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Mace careers portal
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to manage multiple projects
• Research Mace's company culture and values to demonstrate your fit and enthusiasm for the role
• Follow up with the hiring manager one week after your final interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.