Content Editor/Proofreader (South Africa)

📌 Core Information

🔹 Job Title: Content Editor/Proofreader (South Africa)

🔹 Company: Phoenix Support Services

🔹 Location: Philippines (Remote)

🔹 Job Type: Full-Time

🔹 Category: Content & Creative

🔹 Date Posted: July 15, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: Remote Solely

🚀 Job Overview

Key aspects of this role include:

• Reviewing and editing documents for grammar, spelling, and style
• Fact-checking and ensuring originality of content
• Collaborating with the content team and maintaining company style guidelines
• Assisting in the production process to spot errors or inconsistencies

ASSUMPTION: This role requires strong attention to detail and excellent communication skills. Familiarity with AP style guide is a plus.

📋 Key Responsibilities

✅ Review documents for grammar, spelling, and style

✅ Fact-check dates and other statements for accuracy

✅ Confirm all submitted writing is original

✅ Ensure text meets the tone and character count outlined by company policies

✅ Make corrections and suggest edits to the document

✅ Meet proofreading deadlines

✅ Understand the message that the client is seeking to express in order to proofread more accurately

✅ Ideate original concepts and accomplish copy based on recognized voice and tone for a variety of digital platforms

✅ Interact and collaborate with the Content team, web development team, project manager, and clients (if needed) to ensure content quality

✅ Keep abreast of and record changes to company and client style and branding guidelines, legal requirements, and specifications and format

✅ Assist in the production process to spot errors or inconsistencies in the formatting of e-mails, web pages, and PDFs

✅ Follow up with others to ensure corrections are completed

✅ Other tasks assigned by the Senior Content Manager aligned with the proofreader tasks

ASSUMPTION: This role involves a significant amount of reading and editing, requiring strong focus and attention to detail.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent work experience in English, Journalism, Marketing Communications, or a related field

Experience: Minimum of 1 year of Content Writing and/or SEO Writing experience

Required Skills:

• Excellent grammar and communication skills
• Fact-checking and research expertise
• Familiarity with AP and other style guides
• Proficiency in basic computer programs, such as Microsoft Office

Preferred Skills:

• Background in/experience writing articles related to Mechanical Engineering or Construction Engineering

ASSUMPTION: While not a must, experience in writing about Mechanical Engineering or Construction Engineering could be beneficial for this role.

💰 Compensation & Benefits

Salary Range: PHP 25,000 - 35,000 per month (Estimated based on industry standards for entry-level content editor/proofreader roles in the Philippines)

Benefits:

• Career Development
• Ongoing Training
• Annual Performance Reviews
• Employee Engagement
• Market-Competitive Pay Plans, including mandatory contributions to PhilHealth, Pag-IBIG, and SSS

Working Hours: 40 hours per week, with flexible scheduling

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Advertising Services

Company Size: 11-50 employees

Founded: 2019

Company Description:

• Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in the US
• The company encourages a healthy work-life balance through a remote work setup and provides limitless opportunities for career advancement
• Phoenix Support Services supports the mission of The Sisters of Mary School by donating a portion of its earnings

Company Specialties:

• Remote Work
• Online Job
• Digital Marketing
• SEO
• Content Writing
• Website Development

Company Website: phoenixsupportservices.net

ASSUMPTION: Phoenix Support Services is a growing company that values its employees and provides opportunities for professional development.

📊 Role Analysis

Career Level: Entry-Level

Reporting Structure: Reports directly to the Senior Content Manager

Work Arrangement: Remote solely, with a minimum of 20 MBPS internet connection and a noise-canceling headset required

Growth Opportunities:

• Potential career advancement within the content team
• Opportunities to work on diverse projects and gain experience in different aspects of content creation

ASSUMPTION: This role offers opportunities for growth and development within the content team.

🌍 Location & Work Environment

Office Type: Remote (Work from home)

Office Location(s): Philippines

Geographic Context:

• The Philippines is an archipelagic country in Southeast Asia
• The official languages are Filipino and English
• The country has a tropical marine climate and is known for its beaches and biodiversity

Work Schedule: Flexible scheduling, with a focus on meeting proofreading deadlines

ASSUMPTION: The remote work environment requires strong self-motivation and time management skills.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• Technical assessment (proofreading test)
• Final interview with the Senior Content Manager

Key Assessment Areas:

• Grammar and editing skills
• Attention to detail
• Communication skills
• Cultural fit with the company

Application Tips:

• Tailor your resume and cover letter to highlight your relevant skills and experience
• Prepare for the technical assessment by brushing up on your grammar and editing skills
• Research the company and be prepared to discuss your fit with their mission and values

ATS Keywords: Proofreading, Editing, Grammar, Communication, Fact-Checking, Research, SEO Writing, Style Guides, Microsoft Office, Attention to Detail

ASSUMPTION: The application process for this role may involve a technical assessment to evaluate the candidate's grammar and editing skills.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Internet connection (minimum 20 MBPS)
• Noise-canceling headset

ASSUMPTION: The tools required for this role are minimal, with a focus on basic computer programs and a stable internet connection.

👔 Cultural Fit Considerations

Company Values:

• Putting People First
• Integrity
• Continuous Learning
• Teamwork
• Accountability

Work Style:

• Remote work environment
• Focus on meeting deadlines and maintaining high-quality standards
• Collaborative and supportive team culture

Self-Assessment Questions:

• Do you have strong attention to detail and excellent communication skills?
• Are you comfortable working remotely and managing your own time?
• Do you share Phoenix Support Services' values and commitment to putting people first?

ASSUMPTION: Candidates who are self-motivated, detail-oriented, and share the company's values will be a good fit for this role.

⚠️ Potential Challenges

• Working remotely may require strong self-motivation and time management skills
• The role involves a significant amount of reading and editing, which can be demanding
• Meeting tight deadlines may be challenging at times
• Working with diverse teams and clients may require strong communication and adaptability skills

ASSUMPTION: These challenges can be overcome with strong self-management skills, attention to detail, and effective communication.

📈 Similar Roles Comparison

• Content Editor vs. Content Writer: A Content Editor focuses more on reviewing and improving existing content, while a Content Writer creates new content from scratch
• Proofreader vs. Copyeditor: While both roles involve editing text for errors, a Proofreader focuses more on mechanical errors (grammar, punctuation, spelling), while a Copyeditor also considers style, tone, and content
• This role may have similarities to a Junior Content Creator or an Entry-Level Content Specialist, but it places a stronger emphasis on editing and proofreading skills

ASSUMPTION: This role is unique in its focus on editing and proofreading, but it may share similarities with other entry-level content roles.

📝 Sample Projects

• Editing and proofreading blog posts and articles for a mechanical engineering company
• Reviewing and improving the copy for a construction engineering website
• Fact-checking and ensuring the originality of content for a digital marketing agency

ASSUMPTION: These sample projects illustrate the types of tasks the Content Editor/Proofreader may be responsible for, but the specific projects will vary depending on the client and the company's needs.

❓ Key Questions to Ask During Interview

• What are the most common grammar and style issues you encounter in the content you review?
• How does the company support the professional development of its content team members?
• What is the typical turnaround time for proofreading projects, and how do you ensure you meet these deadlines?
• How does the company maintain a healthy work-life balance for its remote employees?
• What are the most rewarding aspects of working as a Content Editor/Proofreader at Phoenix Support Services?

ASSUMPTION: These questions can help candidates better understand the role, the company culture, and the expectations for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experience, including your answers to the must-answer questions
• Prepare for the technical assessment by brushing up on your grammar and editing skills
• Research the company and be prepared to discuss your fit with their mission and values
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.