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Content Implementation Specialist

Morningstar
Full-time
On-site
Sydney, New South Wales, Australia
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Content Implementation Specialist

πŸ”Ή Company: Morningstar

πŸ”Ή Location: Sydney, New South Wales, Australia

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: August 7, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid (3 days on-site per week)

πŸš€ Job Overview

Key aspects of this role include:

  • Ensuring smooth content distribution across marketing, editorial, product, finance, and commercial teams
  • Monitoring content performance and making data-driven adjustments
  • Uploading content to relevant systems and developing monthly reconciliation reports
  • Collaborating with various teams to maintain a consistent brand message and strong partnerships

ASSUMPTION: This role requires a strong understanding of content distribution, data analysis, and stakeholder management. The ideal candidate will have experience working cross-functionally within an organization.

πŸ“‹ Key Responsibilities

βœ… Create and maintain marketing, editorial, and communications collateral to support the AU business

βœ… Load articles to company website, portals, social media pages, and distribute database newsletters

βœ… Work with the Commercial Director to produce monthly reconciliation reports

βœ… Monitor content performance using analytics tools and make data-driven adjustments to the content strategy

βœ… Create and manage a company content calendar including case studies, reports, research, blogs, checklists, infographics, webinars, and presentations

βœ… Curate monthly performance reports for external partners and internal stakeholders

βœ… Collaborate with the broader marketing team to ensure a high-profile and high-quality association for the Morningstar brand

βœ… Coordinate preparation of review and reporting materials for internal and external audiences

βœ… Evaluate research and customer feedback to inform effective content solutions and user journeys

βœ… Use style guides, checklists, and resources to deliver the brand’s tone of voice

βœ… Manage stakeholder and compliance feedback while maintaining customer-friendly copy

βœ… Identify opportunities to improve the user journey and reduce customer effort

βœ… Manage and prioritize projects from initial requirements to approvals

ASSUMPTION: The responsibilities listed above are based on the provided job description. However, the role may evolve over time, and additional or different responsibilities may be assigned.

🎯 Required Qualifications

Education: Educated to a degree level (or equivalent) with qualifications that demonstrate a keen interest in marketing and communications.

Experience: 2+ years of experience in content marketing, copywriting, working cross-functionally within an organization

Required Skills:

  • Proven knowledge of Google Analytics, Excel, and experience with CRM tools/marketing automation platforms (Eloqua preferred), and Content Management Systems
  • Superior interpersonal, communication, writing, proof-reading, and editing skills
  • Proactive and self-motivated attitude, with a willingness to adapt to changing priorities and embrace continuous learning

Preferred Skills:

  • Experience in the financial services industry
  • Familiarity with investment research or related fields

ASSUMPTION: While the job listing does not explicitly mention preferred skills, having experience in the financial services industry or familiarity with investment research could be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Content Implementation Specialist role in Sydney, the estimated salary range is AU$70,000 - AU$90,000 per annum. This estimate takes into account the candidate's experience level and the company's size.

Benefits:

  • Hybrid work environment (3 days on-site per week)
  • Opportunities for continuous learning and professional development
  • Competitive benefits package (details not specified in the job listing)

Working Hours: Full-time position with standard working hours (Monday to Friday, 9:00 AM to 5:00 PM, with a 1-hour lunch break)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience. The benefits package may include health insurance, retirement plans, and other perks, but specific details were not provided in the job listing.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Morningstar is a leading provider of independent investment insights, serving a wide range of market participants, including individual and institutional investors, financial advisors, asset managers, retirement plan providers, and issuers of fixed-income securities.

Company Size: Morningstar has over 10,000 employees globally, providing a large and diverse work environment.

Founded: Morningstar was founded in 1984 and has since grown into a global organization with operations in North America, Europe, Australia, and Asia.

Company Description:

  • Morningstar offers an extensive line of products and solutions, serving various market participants
  • The company provides data and research insights on a wide range of investment offerings, including managed investment products, publicly listed companies, private capital markets, debt securities, and real-time global market data
  • Morningstar also offers investment management services through its investment advisory subsidiaries, with approximately $328 billion in assets under management as of September 30, 2024

Company Specialties:

  • Investment research
  • Data and analytics
  • Investment management services

Company Website: Morningstar

ASSUMPTION: Morningstar's global presence and extensive product offerings provide candidates with opportunities to work on diverse projects and collaborate with teams across various regions.

πŸ“Š Role Analysis

Career Level: This role is suitable for candidates with 2-5 years of experience in content marketing or copywriting, seeking to advance their careers in a dynamic and global organization.

Reporting Structure: The Content Implementation Specialist reports to the Marketing Director.

Work Arrangement: This is a hybrid role, requiring employees to work on-site for three days per week.

Growth Opportunities:

  • Candidates can gain experience working with various teams and stakeholders, expanding their professional network and skillset
  • Morningstar's global presence offers opportunities for international collaboration and potential career progression
  • The company's focus on continuous learning and professional development can help candidates advance their careers within the organization

ASSUMPTION: Morningstar's large and diverse organization provides ample opportunities for career growth and development, both within the marketing department and across other business units.

🌍 Location & Work Environment

Office Type: Morningstar's Sydney office is a modern and collaborative workspace, designed to facilitate productivity and innovation.

Office Location(s): 22 W. Washington St., Chicago, IL 60602, US; Calle de Maria de Molina, 39, Madrid, Community of Madrid 28006, ES; 1 Toronto St, Suite 500, Toronto, Ontario M5C 2V6, CA; 1155 Boulevard René-Lévesque O, Suite 2500, Montreal, Quebec H3B 2J6, CA; Rua Prof. Atílio Innocenti, 165, sala 3-123, Vila Nova Conceição, São Paulo, SP, BR; Mariano Sanchez Fontecilla 310, oficina 2-142, Las Condes, Santiago de Chile, R.M. 7550296, CL; Park Plaza Avenida Javier Barros Sierra, 495 Piso 02-116, Santa Fe, CDMX 01376, MX; 10 State Street, Woburn, MA 01801-6820, US; 901 Fifth Avenue, Suite 1200, Seattle, WA 98164, US; 14 Commerce Drive, Oakland, MD 21550, US; Gl.Kongevej 60, 18. sal, 1850 Frederiksberg C, Copenhagen, DK; 52, Rue de la Victoire, Paris, Île-de-France 75009, FR; Junghofstraße 24, Frankfurt, Hesse 60311, DE; Via Pergolesi 25, Milano, 20124, IT; 21, Rue Glesener, Silversquare Building, Luxembourg, L-1630, LU

Geographic Context:

  • Sydney is the largest city in Australia, offering a vibrant cultural scene, diverse neighborhoods, and beautiful beaches
  • The city is known for its strong economy, with a focus on finance, tourism, and technology
  • Sydney's climate is mild and temperate, with warm summers and cool winters

Work Schedule: Morningstar's hybrid work environment allows employees to work remotely and collaborate in-person each week, with a focus on purposely together at least three days each week.

ASSUMPTION: Morningstar's hybrid work environment provides employees with the flexibility to balance work and personal responsibilities while maintaining a strong connection to the company's culture and values.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR department
  • In-depth interviews with the hiring manager and relevant team members
  • Background check and reference verification
  • Job offer and onboarding

Key Assessment Areas:

  • Content creation and distribution skills
  • Data analysis and interpretation abilities
  • Stakeholder management and communication skills
  • Adaptability and problem-solving skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of content marketing, data analysis, and stakeholder management in your application materials
  • Prepare for behavioral interview questions that focus on your problem-solving, communication, and teamwork skills
  • Research Morningstar's company culture and values to show your alignment with the organization's mission and goals

ATS Keywords: Content Marketing, Copywriting, Data Analysis, Google Analytics, Excel, CRM Tools, Marketing Automation, Content Management Systems, Interpersonal Skills, Communication Skills, Writing Skills, Project Management, Stakeholder Management, User Journey Improvement

ASSUMPTION: Morningstar's application process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values and mission.

πŸ› οΈ Tools & Technologies

  • Google Analytics
  • Microsoft Excel
  • CRM Tools (e.g., Eloqua)
  • Content Management Systems (e.g., WordPress, Drupal)

ASSUMPTION: The listed tools and technologies are based on the required skills mentioned in the job description. However, the successful candidate may be required to use additional tools and platforms specific to Morningstar's internal systems.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Excellence
  • Collaboration
  • Innovation
  • Stewardship

Work Style:

  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and proactive
  • Results-focused and accountable

Self-Assessment Questions:

  • Do you have a strong attention to detail and a commitment to accuracy in your work?
  • Are you comfortable working with data and using analytics tools to inform decision-making?
  • Can you effectively manage multiple projects and prioritize your workload to meet deadlines?
  • Do you thrive in a collaborative environment and enjoy working with diverse teams?

ASSUMPTION: Morningstar's company values and work style preferences are designed to foster a culture of excellence, innovation, and collaboration, with a focus on delivering high-quality products and services to clients.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously may require strong organizational skills and time management
  • Working with data and analytics tools may present a learning curve for candidates without prior experience in these areas
  • The hybrid work environment may require candidates to adapt to a new work-life balance and communication style
  • Sydney's competitive job market may present challenges in finding suitable housing and navigating the city's cost of living

ASSUMPTION: The potential challenges listed above are based on the job description and industry trends. However, individual experiences may vary, and successful candidates will be able to overcome these challenges through their skills, adaptability, and resilience.

πŸ“ˆ Similar Roles Comparison

  • Content Marketing Specialist: This role focuses more on strategy and campaign development, while the Content Implementation Specialist is responsible for day-to-day content distribution and management
  • Copywriter: The Content Implementation Specialist role requires a broader skill set, including data analysis and stakeholder management, whereas a copywriter role focuses primarily on content creation and editing
  • Junior Marketing Associate: This entry-level role may involve similar responsibilities to the Content Implementation Specialist, but with less focus on data analysis and stakeholder management

ASSUMPTION: The comparison points listed above are based on industry standards and job descriptions for similar roles. However, the specific responsibilities and requirements for each role may vary depending on the organization and its unique needs.

πŸ“ Sample Projects

  • Developing a content calendar for a quarterly newsletter, including articles, infographics, and social media posts
  • Analyzing content performance data to identify trends and make data-driven adjustments to the content strategy
  • Collaborating with the commercial team to create monthly reconciliation reports, ensuring accurate and timely delivery of content to partners and stakeholders

ASSUMPTION: The sample projects listed above are based on the responsibilities and required skills mentioned in the job description. However, the specific projects assigned to the successful candidate may vary depending on the organization's priorities and needs.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the marketing department?
  • How does Morningstar support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Morningstar measure the success of its content marketing efforts, and what key performance indicators (KPIs) are used to track progress?
  • What opportunities are there for collaboration and knowledge-sharing with other teams and departments within Morningstar?

ASSUMPTION: The key questions listed above are designed to provide candidates with a better understanding of the role, the team, and the organization's culture and values. Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Morningstar careers portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for the interview by researching Morningstar's company culture, values, and mission
  • Follow up with the hiring manager within one week after the interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.