📌 Core Information
🔹 Job Title: Content Lead
🔹 Company: Airbnb
🔹 Location: Gurugram, India
🔹 Job Type: Hybrid
🔹 Category: Instructional Design
🔹 Date Posted: June 24, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Collaborating with subject matter experts to design and develop engaging instructional materials for online courses and learning pathways.
- Evaluating the effectiveness of instructional content and revising materials based on learner feedback.
- Managing project timelines and coordinating with cross-functional teams to ensure timely delivery of course materials.
- Applying appropriate instructional design models and utilizing learning management systems (LMS) to manage course content and track learner progress.
- Creating interactive storyboards, simulations, and multimedia elements to enhance the learning experience.
ASSUMPTION: This role requires a strong understanding of learning and instructional design theories, curriculum development, and instructional technology. The ideal candidate will have experience in instructional design, course development, and course design for online learning environments.
📋 Key Responsibilities
✅ Collaborate with subject matter experts to develop engaging and effective instructional materials for online courses, training programs, and in-person learning experiences.
✅ Design and develop eLearning modules using authoring tools such as Articulate software, video software, and AI simulation software.
✅ Manage project timelines and coordinate with the project team to ensure timely delivery of all course materials.
✅ Conduct learning needs assessments and apply appropriate instructional design models to design content.
✅ Create interactive storyboards, simulations, and multimedia elements that enhance the learning experience.
✅ Utilize learning management systems (LMS) to manage course content, track learner progress, and analyze learning outcomes.
✅ Revise and update instructional materials based on learner feedback, performance metrics, and evolving project goals.
✅ Develop and implement training programs for internal teams and professional development initiatives.
✅ Ensure that all instructional content is aligned with learning objectives, design principles, and best practices for online learning.
✅ Collaborate with cross-functional teams, including project managers, developers, and stakeholders, to meet organizational goals.
✅ Understand how Adult Learning and Neuroscience contribute to effective curriculum.
✅ Use multiple media and software tools skillfully (Well Said, Synthesia, AI Simulation Software Design).
ASSUMPTION: The role requires a balance of creativity, technical skills, and project management abilities to deliver high-quality instructional content that meets learning objectives and engages learners.
🎯 Required Qualifications
Education: Bachelor’s or master’s degree in instructional design, instructional technology, education, or a related field.
Experience: At least 7-8 years of experience in instructional design or technical writing.
Required Skills:
- Proven experience in instructional design, course development, and course design for online learning environments.
- Proficiency in LMS platforms and similar systems.
- Expertise in using authoring tools such as Articulate products and video products (like Synthesia).
- Strong understanding of learning theories, instructional design models (such as ADDIE), and design principles.
- Excellent communication skills and ability to work with subject matter experts, stakeholders, and team members to meet project objectives.
- Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
- Experience in creating interactive content, including storyboards, simulations, and multimedia elements.
- Ability to analyze learning needs and develop innovative learning solutions.
- Experience in developing instructional materials for higher education, corporate training, and government agencies.
Preferred Skills:
- Fluency in multiple languages.
- Experience with AI-driven learning content creation tools.
ASSUMPTION: The ideal candidate will have a strong background in instructional design and a proven track record of developing engaging and effective learning materials. They should also be comfortable working in a fast-paced, collaborative environment and managing multiple projects simultaneously.
💰 Compensation & Benefits
Salary Range: INR 25-35 lakhs per annum (Estimated based on industry standards for a senior instructional designer role in Gurugram, India)
Benefits:
- Health insurance and wellness programs.
- Retirement savings plans.
- Employee stock purchase plan.
- Generous time off and leave policies.
- Employee discounts on Airbnb stays and experiences.
Working Hours: Full-time (40 hours per week), with flexible work arrangements for hybrid employees.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior instructional designer role in Gurugram, India. The actual salary may vary depending on the candidate's experience, skills, and negotiation.
📌 Applicant Insights
🔍 Company Context
Industry: Airbnb operates in the hospitality and travel industry, focusing on providing unique accommodation and experiences for guests worldwide.
Company Size: Airbnb is a large company with over 5,000 employees globally. This size allows for diverse opportunities and resources but may also mean that individual contributions might have a smaller impact on the overall organization.
Founded: Airbnb was founded in 2007 and has since grown to become a leading global platform for accommodation and experiences.
Company Description:
- Airbnb connects people to unique travel experiences, offering accommodations and activities in nearly every country across the globe.
- The company fosters a culture of belonging and empowers its community of hosts to share their homes and passions with guests.
- Airbnb is committed to creating a world where anyone can belong anywhere, promoting inclusivity and diversity in its platform and workplace.
Company Specialties:
- Accommodation and experiences marketplace.
- Hospitality and travel industry.
- Community building and belonging.
Company Website: http://airbnb.com
ASSUMPTION: Airbnb's unique business model and global presence offer applicants a dynamic and innovative work environment with opportunities for growth and impact.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a significant amount of experience and expertise in instructional design and course development.
Reporting Structure: The Content Lead will likely report to the Head of Learning & Development or a similar role within the organization, collaborating with cross-functional teams to deliver instructional content.
Work Arrangement: This role is offered as a hybrid position, requiring employees to work on-site in Gurugram, India, for a specified number of days per week, with the remainder of the workweek being remote.
Growth Opportunities:
- Progression to a leadership role within the Learning & Development team or a related function.
- Expansion into other areas of instructional design or learning experience development within the organization.
- Potential to work on high-impact projects and initiatives that align with Airbnb's strategic goals.
ASSUMPTION: The Content Lead role offers opportunities for professional growth and development within Airbnb's Learning & Development team and the broader organization.
🌍 Location & Work Environment
Office Type: Airbnb's Gurugram office is a modern, collaborative workspace designed to facilitate productivity and innovation.
Office Location(s): 888 Brannan Street, San Francisco, CA 94103, US; 158 Cecil St, Singapore, Singapore 069545, SG; South Lotts Road, Dublin, County Dublin, IE; and other global locations.
Geographic Context:
- Gurugram is a major IT hub and one of the largest cities in India, offering a vibrant and dynamic work environment.
- The city is well-connected by public transportation and has a thriving food and cultural scene.
- Gurugram's proximity to New Delhi provides easy access to international travel and additional entertainment options.
Work Schedule: Full-time employees are expected to work 40 hours per week, with flexible work arrangements for hybrid employees.
ASSUMPTION: Working in Gurugram offers applicants a dynamic and multicultural work environment, with access to a wide range of amenities and entertainment options.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Airbnb careers portal.
- Phone or video screening with the HR team to assess cultural fit and basic qualifications.
- Technical assessment or case study to evaluate instructional design skills and problem-solving abilities.
- On-site or virtual interview with the hiring manager and relevant team members to discuss the role, responsibilities, and cultural fit.
- Final decision and offer extension.
Key Assessment Areas:
- Instructional design skills and experience.
- Project management abilities and organizational skills.
- Communication and collaboration skills.
- Cultural fit and alignment with Airbnb's values.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant instructional design experience and skills.
- Prepare a portfolio or examples of your instructional design work to showcase during the interview process.
- Research Airbnb's company culture and values to demonstrate your understanding of and alignment with the organization.
- Practice common interview questions and be prepared to discuss your experience with learning theories, instructional design models, and multimedia content creation.
ATS Keywords: Instructional Design, Course Development, Online Learning, Learning Management Systems, Authoring Tools, Adult Learning Theories, Project Management, Multimedia Content Creation, Collaboration, Communication Skills, Neuroscience, Curriculum Development, Learning Needs Assessment, Interactive Content Creation, Simulation Software
ASSUMPTION: The interview process for this role will focus on assessing the candidate's instructional design skills, project management abilities, and cultural fit with Airbnb's values and work environment.
🛠️ Tools & Technologies
- Articulate software (Storyline, Rise, etc.)
- Video software (Synthesia, Well Said, etc.)
- AI simulation software
- Learning management systems (LMS)
- Project management tools (Asana, Jira, etc.)
ASSUMPTION: The ideal candidate will have experience with a variety of authoring tools, learning management systems, and project management platforms, as well as a willingness to learn and adapt to new technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Belonging: Create a world where anyone can belong anywhere.
- Trust: We trust in the power of belonging to build stronger, more inclusive communities.
- Progress: We embrace progress in all its forms, and we are committed to helping our community grow and thrive.
Work Style:
- Collaborative: Airbnb values a team-based approach to problem-solving and decision-making.
- Innovative: The company encourages creativity and experimentation in all aspects of its work.
- Data-driven: Airbnb uses data and analytics to inform its strategies and make informed decisions.
Self-Assessment Questions:
- Do you align with Airbnb's core values of belonging, trust, and progress?
- Are you comfortable working in a fast-paced, collaborative environment with diverse teams?
- Do you have experience creating engaging and effective learning materials for a global audience?
ASSUMPTION: Successful candidates will demonstrate a strong alignment with Airbnb's values and work style, as well as a proven track record of creating engaging and effective learning materials for diverse audiences.
⚠️ Potential Challenges
- Managing multiple projects simultaneously and meeting tight deadlines.
- Adapting to a fast-paced, dynamic work environment with frequent changes and priorities.
- Collaborating effectively with cross-functional teams and stakeholders with varying levels of instructional design expertise.
- Keeping up with emerging technologies and trends in instructional design and learning experience development.
ASSUMPTION: The Content Lead role presents unique challenges that require strong project management skills, adaptability, and the ability to thrive in a fast-paced, collaborative environment.
📈 Similar Roles Comparison
- Compared to other instructional design roles, this position places a greater emphasis on project management and collaboration with cross-functional teams.
- Airbnb's global presence and diverse user base require instructional designers to create culturally sensitive and inclusive learning materials.
- Career progression in this role may involve moving into a leadership position within the Learning & Development team or expanding into other areas of instructional design or learning experience development within the organization.
ASSUMPTION: Applicants should consider the unique aspects of this role and how their skills and experiences align with the specific requirements and work environment at Airbnb.
📝 Sample Projects
- Developing an interactive eLearning module on Airbnb's host onboarding process, incorporating multimedia elements and gamification to enhance learner engagement.
- Creating a series of microlearning videos on Airbnb's platform features and best practices for hosts, using AI-driven video generation tools to ensure consistency and accessibility.
- Designing and implementing a blended learning program for Airbnb's internal teams, combining in-person workshops, online courses, and social learning activities to drive knowledge sharing and skill development.
ASSUMPTION: The Content Lead role offers opportunities to work on a wide range of projects, from eLearning modules and microlearning videos to blended learning programs and AI-driven learning experiences.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Learning & Development department?
- How does Airbnb support the professional growth and development of its instructional design team members?
- What are the most significant challenges facing the Learning & Development team in the next 12-24 months, and how can this role contribute to addressing them?
- How does Airbnb approach and support diversity, equity, and inclusion in its learning and development initiatives?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the organization's culture and priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Airbnb careers portal.
- Tailor your resume and cover letter to highlight your relevant instructional design experience and skills.
- Prepare a portfolio or examples of your instructional design work to showcase during the interview process.
- Research Airbnb's company culture and values to demonstrate your understanding of and alignment with the organization.
- Practice common interview questions and be prepared to discuss your experience with learning theories, instructional design models, and multimedia content creation.
- Follow up with the hiring manager or HR team within one week of submitting your application to express your interest in the role and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
