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Content Lead

National Grid
Full-time
On-site
Warwick, Rhode Island, United States
🌐 Digital Marketing
πŸ“Œ Core Information πŸ”Ή Job Title: Content Lead πŸ”Ή Company: National Grid πŸ”Ή Location: Warwick, Warwickshire, United Kingdom πŸ”Ή Job Type: Hybrid (Wokingham, Warwick) πŸ”Ή Category: Energy πŸ”Ή Date Posted: May 9, 2025 πŸ”Ή Experience Level: Mid-level (2-5 years) πŸ”Ή Remote Status: Hybrid (Wokingham, Warwick) πŸš€ Job Overview Key aspects of this role include: 1. Strategic Content Development: Shape the feel, tone of voice, and structure of the Regional Energy Strategic Planning (RESP) Enduring Methodology. 2. Design Leadership: Lead design activities for Methodology outputs, such as infographics, videos, and summary documents. 3. Collaboration: Work closely with internal and external stakeholders, including design agencies, to deliver high-quality content. 4. Project Management: Oversee the publication project management and delivery of the RESP Methodology, both in print and digital. 5. Stakeholder Engagement: Liaise with multiple external and internal stakeholders and oversee approvals and feedback. ASSUMPTION: This role requires strong project management skills, excellent stakeholder engagement, and the ability to balance multiple priorities. πŸ“‹ Key Responsibilities πŸ”Ή Methodology Development: - Shaping the feel, tone of voice, and structure of the RESP Enduring Methodology. - Leading design activities for Methodology outputs (infographics, videos, summary documents, etc.). - Creating content that aligns with NESO's tone of voice and the RESP team's strategic messaging, under guidance from the Methodology team. - Collaborating with wider NESO departments to ensure messaging reflects the RESP main objectives. - Structurally editing various documents published as part of the methodology. - Copywriting content based on content provided by subject matter experts (SMEs). πŸ”Ή Project Management: - Supporting the project delivery of the RESP Methodology, including liaising with multiple external and internal stakeholders and overseeing approvals and feedback. - Working with external agencies to deliver high-quality outcomes for the RESP Methodology. - Creating and managing necessary publication governance and ensuring all other processes and quality assurance measures are delivered. - Managing publication assets associated with the Methodology, including content, templates, imagery, and graphics. ASSUMPTION: This role involves a significant amount of project management, stakeholder engagement, and content creation. Strong organizational skills and attention to detail are essential. 🎯 Required Qualifications Education: - Bachelor's degree in a relevant field (e.g., Communications, Journalism, English) or equivalent experience. Experience: - Proven experience in external communications for complex topics. - Demonstrated ability to produce written content in a timely manner that is relevant, clear, and targeted at the right audience. - Experience in publication project management and delivery, both in print and digital. - Ability to translate complex information from SMEs into understandable text that has a consistent tone of voice and reads well. Required Skills: - Experience of external communications for complex topics. - Ability to produce written content in a timely manner that is relevant, clear, and targeted at the right audience. - Experience of publication project management and delivery, both in print and digital. - Ability to translate complex information from SMEs into understandable text that has a consistent tone of voice and reads well. - Ability to interpret different audience needs. - General working knowledge of, and passion to learn, how the GB energy industry works and how it must evolve to meet the 2050 net zero targets. Preferred Skills: - Experience working with design agencies. - Familiarity with energy industry-specific tools and software. ASSUMPTION: Candidates should have a strong background in external communications, project management, and content creation, with a keen interest in the energy industry. πŸ’° Compensation & Benefits Salary Range: Β£46,000 - Β£55,000 per annum (dependent on experience and capability). Benefits: - Competitive bonus based on company performance. - 26 days annual leave as standard. - Contributory pension scheme with company matching up to 12%. - Career development resources, including training and mentoring opportunities. - Diversity and inclusion initiatives, fostering a culture of belonging and empowerment. - Total Rewards Plan, comprising health, finance and wealth, work/life balance, and career benefits. ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. The benefits package is competitive and comprehensive, reflecting National Grid's commitment to employee well-being and professional growth. πŸ“Œ Applicant Insights πŸ” Company Context Industry: Energy, specifically electricity transmission and distribution, and gas transmission. Company Size: Large (10,001+ employees), with a significant presence in the UK and the US. Founded: 1889, with a rich history and extensive experience in the energy sector. Company Description: - National Grid is responsible for connecting millions of people to the energy they use, while making the energy system clean, fair, and affordable. - In the UK, National Grid owns and develops the high-voltage electricity transmission network in England and Wales, taking electricity from where it’s generated to where it’s needed. - National Grid Electricity Distribution delivers electricity to over 20 million people across homes and businesses in the Midlands, South West England, and South Wales. - In the US, National Grid owns and operates electricity and natural gas networks, serving over 20 million people across New York State and Massachusetts. - National Grid Ventures operates across the UK, Europe, and the US, developing, operating, and investing in large-scale clean energy infrastructure. - National Grid Partners invests in entrepreneurs at the intersection of energy and emerging tech, with capital, resources, connections, and know-how. Company Specialties: - Electricity transmission - Liquefied natural gas - Energy distribution - Emergency response Company Website: National Grid Website ASSUMPTION: National Grid's extensive experience and large-scale operations make it an attractive employer for those seeking a stable, long-term career in the energy sector. πŸ“Š Role Analysis Career Level: Mid-level, with opportunities for growth and progression within the organization. Reporting Structure: This role reports directly to the Regional Energy Strategic Planning (RESP) team, with potential collaboration with other departments within National Grid. Work Arrangement: Hybrid (Wokingham, Warwick), offering a flexible balance between remote work and on-site collaboration. Growth Opportunities: - Potential to take on additional responsibilities and advance within the RESP team or related departments. - Opportunities to work on high-impact projects that contribute to the UK's transition to a net-zero carbon future. - Access to professional development resources and training to enhance skills and advance career goals. ASSUMPTION: This role offers a clear path for career progression and the opportunity to make a significant impact on the UK's energy transition. 🌍 Location & Work Environment Office Type: Hybrid, with offices in Wokingham and Warwick. Office Location(s): - National Grid House, Warwick Technology Park, Warwick, Warwickshire CV34 6DA, UK - Bearwood Road, Wokingham, Berkshire RG41 5BN, UK Geographic Context: - Warwick is located in the West Midlands region of the UK, with a population of approximately 100,000 people. - Wokingham is a town in Berkshire, England, with a population of around 55,000 people. - Both locations offer a mix of urban and rural environments, with easy access to major transportation networks. Work Schedule: - Standard working hours are Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for hybrid workers. - The role may require occasional travel to other National Grid locations or client sites. ASSUMPTION: The hybrid work arrangement offers a balance between remote work and on-site collaboration, with the potential for flexible working hours to accommodate individual needs. πŸ’Ό Interview & Application Insights Typical Process: 1. Online application submission. 2. Phone or video screening. 3. Face-to-face interview with the hiring manager and relevant team members. 4. Final interview with senior leadership or HR. 5. Offer and onboarding. Key Assessment Areas: - Cultural fit and alignment with National Grid's values. - Demonstrated experience in external communications and project management. - Ability to translate complex information and engage stakeholders effectively. - Problem-solving skills and adaptability in a dynamic work environment. Application Tips: - Tailor your resume and cover letter to highlight relevant skills and experiences, with a focus on external communications, project management, and energy industry knowledge. - Prepare for interview questions that assess your understanding of the energy industry, stakeholder engagement, and project management. - Research National Grid's mission, values, and recent projects to demonstrate your enthusiasm for the role and the company. ATS Keywords: External Communications, Project Management, Stakeholder Engagement, Energy Industry, Content Development, Methodology, Strategic Planning, Publication Project Management, Design Leadership, Collaboration, Complex Information Translation. ASSUMPTION: The interview process will focus on assessing your fit for the role, as well as your understanding of the energy industry and National Grid's mission and values. πŸ› οΈ Tools & Technologies - Microsoft Office Suite (Word, Excel, PowerPoint) - Adobe Creative Suite (InDesign, Illustrator) - Content management systems (e.g., WordPress, Drupal) - Project management tools (e.g., Asana, Trello, Jira) - Energy industry-specific software and tools (e.g., PLEXOS, GE Smallworld, SAP IS-U) ASSUMPTION: Familiarity with relevant tools and software is essential for success in this role, with opportunities for training and development to enhance skills as needed. πŸ‘” Cultural Fit Considerations Company Values: - Safety first, always - Integrity in all we do - Together, we make it happen - Empowering our people - Care for our customers - Respect for our communities Work Style: - Collaborative and inclusive team environment. - Strong focus on stakeholder engagement and communication. - Agile and adaptable, with a focus on continuous improvement. - Supportive and empowering, with a commitment to employee growth and development. Self-Assessment Questions: 1. How do you ensure that your communication style aligns with National Grid's tone of voice and values? 2. Describe a time when you had to engage with a diverse group of stakeholders to deliver a complex project. What was the outcome, and what did you learn? 3. How do you approach balancing multiple priorities and deadlines in a project management role? ASSUMPTION: National Grid values a diverse and inclusive work environment, with a strong focus on collaboration, communication, and continuous learning. ⚠️ Potential Challenges 1. Workload fluctuations: The role may experience periods of high workload, requiring strong time management and prioritization skills. 2. Stakeholder expectations: Balancing the needs and expectations of multiple stakeholders, both internal and external, can be challenging and may require diplomatic and persuasive communication skills. 3. Industry-specific knowledge: A solid understanding of the energy industry and its regulatory landscape is essential for success in this role, which may require ongoing learning and adaptation. 4. Project management complexities: The role involves managing complex projects with multiple dependencies and deliverables, which can be challenging and require strong organizational skills. ASSUMPTION: Addressing these challenges requires strong project management, stakeholder engagement, and adaptability skills, as well as a deep understanding of the energy industry and National Grid's operations. πŸ“ˆ Similar Roles Comparison 1. Content Manager (Energy Industry): This role focuses more on day-to-day content creation and management, with less emphasis on strategic planning and methodology development. 2. Project Manager (Energy Industry): This role involves managing energy industry projects but may not have the same level of strategic influence or content creation responsibilities. 3. Strategic Communications Manager: This role focuses on developing and executing communication strategies, with less emphasis on methodology development and project management. ASSUMPTION: This role offers a unique blend of strategic planning, content creation, and project management, making it distinct from similar roles in the energy industry. πŸ“ Sample Projects 1. Regional Energy Strategic Plan (RESP) Enduring Methodology: Develop and implement the RESP Enduring Methodology, ensuring it provides necessary information in an accessible and engaging way for various audiences. 2. Energy System Transition Communication Strategy: Create a comprehensive communication strategy to engage stakeholders in the UK's transition to a net-zero carbon future, highlighting the role of National Grid and its customers in achieving this goal. 3. Energy Efficiency Campaign: Design and execute a campaign to promote energy efficiency and demand-side management (DSM) initiatives among National Grid's customers, focusing on the environmental and financial benefits of reduced energy consumption. ASSUMPTION: These projects require a strong understanding of the energy industry, strategic planning, and effective communication skills to deliver meaningful and impactful outcomes. ❓ Key Questions to Ask During Interview 1. How does this role fit into the broader strategic goals of the RESP team and National Grid? 2. What are the most significant challenges facing the RESP team in the coming years, and how can this role contribute to addressing them? 3. How does National Grid support the professional development and growth of its employees in this role? 4. What are the key priorities for this role in the first 30, 60, and 90 days? 5. How does National Grid measure the success of this role, and what key performance indicators (KPIs) will be used to track progress? ASSUMPTION: Asking these questions demonstrates your interest in the role, the organization, and its mission, while also providing valuable insights into the expectations and requirements of the position. πŸ“ Next Steps for Applicants To apply for this position: 1. Submit your application through the provided link: National Grid Job Application 2. Tailor your resume and cover letter to highlight your relevant skills and experiences, with a focus on external communications, project management, and energy industry knowledge. 3. Prepare for the interview process by researching National Grid's mission, values, and recent projects, as well as practicing common interview questions and your responses. 4. Follow up with the hiring manager or HR within a week after your interview to express your continued interest in the role and address any remaining questions. 5. If selected for the final round, be prepared to provide additional information or complete a background check, as required by National Grid's hiring process. ⚠️ Disclaimer This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.