📌 Core Information
🔹 Job Title: Content Management Analyst
🔹 Company: Wolters Kluwer
🔹 Location: Cluj-Napoca, Cluj, Romania
🔹 Job Type: On-site
🔹 Category: Information Services
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Analyzing and summarizing legislative and regulatory materials
- Writing summaries and updating WK products and documentation
- Tracking regulatory changes and determining impact on WK product content
- Developing and maintaining relationships with internal and external customers
- Providing training and responding to compliance and product-related inquiries
ASSUMPTION: This role requires a strong understanding of both the legislative process and the insurance industry, as well as the ability to analyze complex legal topics and summarize them in plain English.
📋 Key Responsibilities
✅ Analyze and summarize incoming legislative and regulatory material
✅ Write summaries of regulatory/statutory content and update WK products and product documentation
✅ Track, review, and analyze general regulatory/statutory changes and customer requests, and determine impact to WK product content
✅ Demonstrate general knowledge relevant to Wolters Kluwer insurance products and apply this knowledge for continuous improvement of WK products
✅ Develop and maintain effective relationships with internal and external customers
✅ Provide training to help other employees acquire and apply compliance knowledge
✅ Author or draft customer communications (e.g., release notes, alerts, etc.)
✅ Respond to compliance and product-related inquiries from internal and external customers with priority and excellence
✅ Develop and maintain general compliance knowledge and stay abreast of regulatory changes through self-study, continuing education classes
✅ Perform other duties as requested by supervisor or project lead
✅ Provide quality work product, on-time, and without defects
✅ Demonstrate an ability to work collaboratively with Wolters Kluwer departments
✅ Demonstrate an ability to manage administrative requirements and adhere to CCOE deadlines
✅ Uphold professionalism, professional responsibilities, and Wolters Kluwer core values & CCOE guiding principles
ASSUMPTION: This role requires a high level of attention to detail, strong research, analytical, and communication skills, as well as the ability to work independently and in a team environment.
🎯 Required Qualifications
Education: Bachelor’s degree (or equivalent)
Experience: 2-5 years of relevant experience
Required Skills:
- Demonstrated strong research ability
- Demonstrated strong analytical, reasoning, and problem-solving skills
- Ability to organize and plan to maximize productivity and promptly achieve results
- Prioritization and appropriate judgment for daily tasks
- Demonstrated strong verbal and written communication skills
- Ability to work independently and in a team environment
- Proficiency with Word, Excel, and other MS Office products
Preferred Skills:
- Legal education/JD or industry professional certification(s)
- Experience with written summarization of legal content and/or content production experience in compliance/regulatory issues
ASSUMPTION: While not explicitly stated, having a background in law or a related field, as well as experience in the insurance industry, would be highly beneficial for this role.
💰 Compensation & Benefits
Salary Range: The salary range for this role is estimated to be between €35,000 and €45,000 per year, based on industry standards for similar roles in Romania. However, the actual salary may vary depending on the candidate's qualifications and experience.
Benefits:
- Competitive benefits package
- Opportunities for professional development and growth
- Dynamic work environment with a global team
Working Hours: Full-time position with standard working hours (Monday-Friday, 9:00 AM - 5:00 PM).
ASSUMPTION: Wolters Kluwer offers a competitive benefits package, including health insurance, retirement plans, and other perks. However, the specific benefits offered may vary depending on the location and employment status.
📌 Applicant Insights
🔍 Company Context
Industry: Wolters Kluwer operates in the information services industry, providing expert software and information solutions to professionals in various markets, including healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG.
Company Size: Wolters Kluwer is a large, global company with over 20,000 employees worldwide. This size allows for ample opportunities for career growth and development.
Founded: Wolters Kluwer was founded in 1836 and has since grown into a leading global provider of professional information, software solutions, and services.
Company Description:
- Wolters Kluwer helps its customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
- The company serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.
- Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands.
Company Specialties:
- Software tools & digital information
- Workflow solutions
- Mobile and point-of-use applications
- High-quality content across multiple professional markets
Company Website: http://www.wolterskluwer.com
ASSUMPTION: Wolters Kluwer is a well-established company with a strong global presence and a reputation for providing high-quality products and services to its customers.
📊 Role Analysis
Career Level: This role is suitable for candidates with 2-5 years of relevant experience, seeking to develop their careers in content management and compliance analysis.
Reporting Structure: The Content Management Analyst will report directly to the Content Management Team Lead or a similar supervisor within the Compliance Content Operations team.
Work Arrangement: This is an on-site position, with the opportunity to work from the company's office in Cluj-Napoca, Romania.
Growth Opportunities:
- Advancement to senior or management roles within the Content Management or Compliance teams
- Expansion of responsibilities to include mentoring and training of junior team members
- Opportunities to work on cross-functional projects and collaborate with other teams within Wolters Kluwer
ASSUMPTION: Wolters Kluwer offers a range of growth and development opportunities for employees who demonstrate strong performance and a commitment to the company's values.
🌍 Location & Work Environment
Office Type: Wolters Kluwer's Cluj-Napoca office is a modern, collaborative workspace designed to foster innovation and productivity.
Office Location(s): The company's office is located in Cluj-Napoca, Romania, with additional offices in other countries worldwide.
Geographic Context:
- Cluj-Napoca is the second-largest city in Romania, with a population of over 300,000 people
- The city is known for its vibrant cultural scene, historic architecture, and growing tech industry
- Cluj-Napoca is located in the Transylvania region of Romania, offering easy access to both the Carpathian Mountains and the Black Sea
Work Schedule: The standard work schedule for this role is Monday-Friday, 9:00 AM - 5:00 PM, with a one-hour lunch break.
ASSUMPTION: Wolters Kluwer's Cluj-Napoca office provides a dynamic and engaging work environment, with opportunities for collaboration and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the team
- Final interview with the department head or director
Key Assessment Areas:
- Problem-solving skills and analytical thinking
- Communication and interpersonal skills
- Understanding of the legislative process and insurance industry
- Cultural fit and alignment with Wolters Kluwer's core values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, communication abilities, and industry knowledge
- Research Wolters Kluwer and the Content Management Analyst role to demonstrate your interest and understanding of the company and position
ATS Keywords: legislative analysis, regulatory compliance, content management, insurance industry, legal summarization, customer service, team collaboration
ASSUMPTION: Wolters Kluwer uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Content management systems (e.g., Adobe Experience Manager, Sitecore, etc.)
- Project management tools (e.g., JIRA, Asana, Trello, etc.)
- Legal research databases (e.g., Westlaw, LexisNexis, etc.)
ASSUMPTION: While not explicitly stated, familiarity with content management systems, project management tools, and legal research databases may be beneficial for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Responsibility
- Teamwork
- Integrity
- Respect
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
- Adaptable and open to change
- Strong attention to detail and commitment to quality
Self-Assessment Questions:
- How do you stay up-to-date with changes in the legislative and regulatory landscape relevant to the insurance industry?
- Can you provide an example of a time when you had to summarize complex legal information for a non-legal audience? How did you approach this task?
- How do you prioritize and manage multiple projects or tasks with competing deadlines?
ASSUMPTION: Wolters Kluwer values candidates who are customer-focused, responsible, team-oriented, integrity-driven, and respectful, with a strong work ethic and commitment to quality.
⚠️ Potential Challenges
- Handling a high volume of legislative and regulatory materials and meeting tight deadlines
- Balancing multiple projects and priorities while maintaining a high level of accuracy and attention to detail
- Keeping up with changes in the legislative and regulatory landscape and their impact on WK products
- Working effectively with internal and external customers with varying levels of compliance knowledge and expertise
ASSUMPTION: While this role offers many opportunities for growth and development, it also presents unique challenges that require strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.
📈 Similar Roles Comparison
- Content Management Analyst vs. Compliance Analyst: While both roles focus on regulatory analysis and compliance, the Content Management Analyst is more focused on summarizing and translating complex regulations into product solutions, while the Compliance Analyst may have a broader scope, including monitoring and enforcing compliance policies and procedures.
- Industry-specific context: Wolters Kluwer operates in various industries, each with its unique regulatory landscape. The Content Management Analyst role within Wolters Kluwer may differ from similar roles in other organizations, as it is tailored to the company's specific products and customers.
- Career path comparison: The Content Management Analyst role can serve as a stepping stone to more senior or management positions within the Content Management or Compliance teams, or provide a pathway to other roles within Wolters Kluwer, such as Product Management or Customer Success.
ASSUMPTION: While the Content Management Analyst role shares similarities with other compliance and content management roles, it is unique to Wolters Kluwer and offers a range of career development opportunities.
📝 Sample Projects
- Summarizing a significant regulatory change and updating multiple WK products to reflect the new requirements
- Developing and delivering a training session on a complex regulatory topic to internal employees
- Collaborating with a cross-functional team to create a customer communication plan for an upcoming regulatory change
ASSUMPTION: These sample projects illustrate the range of responsibilities and skills required for the Content Management Analyst role, from regulatory analysis and content creation to customer communication and team collaboration.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in the life of a Content Management Analyst at Wolters Kluwer?
- How does the Content Management team collaborate with other departments, such as Product Management or Customer Success?
- What opportunities are there for professional development and growth within the Content Management team or across Wolters Kluwer?
- How does Wolters Kluwer support work-life balance for its employees?
- What are the most rewarding aspects of working as a Content Management Analyst at Wolters Kluwer?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to the company's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Wolters Kluwer Careers page
- Tailor your resume and cover letter to highlight your relevant experience and skills for the Content Management Analyst role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, communication abilities, and industry knowledge
- Research Wolters Kluwer and the Content Management Analyst role to demonstrate your interest and understanding of the company and position
- Follow up with the hiring manager or recruiter within one week of submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
