📌 Core Information
🔹 Job Title: Content Management Specialist (Home-Based)
🔹 Company: United Nations Development Programme (UNDP)
🔹 Location: Home-Based
🔹 Job Type: Full time
🔹 Category: International Affairs
🔹 Date Posted: June 12, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Managing and coordinating the publications of policies, procedures, and documents on the POPP platform.
- Ensuring content readability, consistency, and accuracy in UNDP terminology.
- Collaborating with policy owners on POPP updates and maintaining the POPP archive.
- Translating POPP content into French and Spanish, and liaising with reviewers during the QA process.
- Contributing to the NextGen POPP implementation and maintaining taxonomies and vocabularies.
ASSUMPTION: This role requires a high level of attention to detail, strong communication skills, and the ability to manage multiple tasks and deadlines.
📋 Key Responsibilities
✅ Manage and coordinate the publications of policies, procedures, and documents on the POPP platform.
✅ Ensure content readability, consistency, and accuracy in UNDP terminology.
✅ Collaborate with policy owners on POPP updates and maintain the POPP archive.
✅ Translate POPP content into French and Spanish, and liaise with reviewers during the QA process.
✅ Contribute to the NextGen POPP implementation and maintain taxonomies and vocabularies.
✅ Perform other duties as assigned by the Chief of the Compliance Division, Office of Budget, Performance and Compliance, BMS.
ASSUMPTION: The incumbent will be responsible for arranging their own laptop and Internet access.
🎯 Required Qualifications
Education: Advanced university degree (master’s degree or equivalent) in Communications, Journalism, Information Management, Digital Media, Development Studies, Languages, or a related discipline. A first-level university degree (bachelor’s degree) in one of these fields in combination with two additional years of qualifying experience will be given due consideration in lieu of Master’s degree.
Experience: Minimum 5 years (with master’s degree) or 7 years (with a bachelor’s degree) of progressive working experience in content management.
Required Skills:
- Proficiency in the use of web and online content management systems (e.g., Drupal).
- Excellent command of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, MS Teams, OneDrive, Co-pilot) and Adobe Acrobat.
- Experience in multilingual editing and proofreading documents and web content.
- Exceptional attention to detail and accuracy.
Preferred Skills:
- Experience with UN/UNDP corporate policies/procedures.
- Knowledge of and experience with content management softwares and digital collaboration tools.
- Knowledge of Google Analytics and data/content/process visualization tools.
ASSUMPTION: The required language skills are explicitly stated as fluency in English, French, and Spanish.
💰 Compensation & Benefits
Salary Range: The salary range for this position is not provided. However, based on industry standards for a content management specialist with 5-10 years of experience in the international affairs sector, the estimated salary range is $60,000 - $90,000 USD per year.
Benefits:
- Health insurance and other standard UN benefits package.
- Retirement benefits.
- Generous leave entitlements.
Working Hours: The incumbent will be required to work a standard 40-hour week, with flexibility to work overtime as needed.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: United Nations Development Programme (UNDP) is a global development network advocating for transformative change and connecting countries to knowledge, experience, and resources to help people build a better life.
Company Size: UNDP is a large organization with over 10,000 employees worldwide, providing a diverse and dynamic work environment.
Founded: UNDP was established in 1965 as the United Nations Expanded Programme of Technical Assistance, and later became the United Nations Development Programme in 1971.
Company Description:
- UNDP works in nearly 170 countries and territories, helping to achieve the eradication of poverty, and the reduction of inequalities and exclusion.
- UNDP helps countries to develop policies, leadership skills, partnering abilities, institutional capabilities, and build resilience in order to sustain development results.
- UNDP is committed to creating an inclusive workplace where all personnel are empowered to contribute to its mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Company Specialties:
- Democratic Governance
- Crisis Prevention and Recovery
- Poverty Reduction
- Environment and Energy
- Social inclusion and sustainable development
- Peacebuilding and climate
Company Website: http://www.undp.org
ASSUMPTION: UNDP is a large, international organization with a wide range of specialties and a global presence.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring a significant amount of experience and expertise in content management.
Reporting Structure: The Content Management Specialist will report directly to the Management Specialist - Corporate Policies and Procedures, and have a dotted reporting line to the Chief of the BMS/Compliance Unit.
Work Arrangement: This is a remote, home-based position, with the incumbent responsible for arranging their own laptop and Internet access.
Growth Opportunities:
- Potential for career growth within the UNDP organization, as well as opportunities to work on diverse and impactful projects.
- Possibility to gain experience in corporate policy development and management, as well as exposure to various UN/UNDP departments and stakeholders.
- Chance to work on the NextGen POPP implementation and contribute to the evolution of the POPP platform.
ASSUMPTION: This role offers significant opportunities for professional growth and development within the UNDP organization.
🌍 Location & Work Environment
Office Type: Home-based
Office Location(s): The incumbent will be responsible for arranging their own laptop and Internet access.
Geographic Context:
- The role is home-based, allowing for flexibility in location and work-life balance.
- UNDP has a global presence, with regional hubs and outposted locations across multiple country locations.
- The incumbent will be expected to work within UNDP's standard time zones for effective communication and collaboration.
Work Schedule: The incumbent will be required to work a standard 40-hour week, with flexibility to work overtime as needed.
ASSUMPTION: The home-based nature of this role requires a high degree of self-motivation, time management, and communication skills.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the UNDP careers portal.
- Phone or video screening with the hiring manager or HR representative.
- In-depth interview with the hiring manager and/or other relevant stakeholders.
- Background and reference checks.
- Final decision and offer.
Key Assessment Areas:
- Content management and editorial skills.
- Language proficiency in English, French, and Spanish.
- Attention to detail and accuracy.
- Communication and collaboration skills.
- Understanding of UN/UNDP corporate policies/procedures (desired).
Application Tips:
- Tailor your resume and cover letter to highlight your relevant content management experience and skills.
- Provide specific examples of your experience with multilingual editing and proofreading.
- Demonstrate your understanding of the POPP platform and its importance to UNDP's operations.
- Showcase your ability to manage multiple tasks and deadlines effectively.
ATS Keywords: Content Management, Web Management, Editing, Proofreading, Attention to Detail, Digital Collaboration, Google Analytics, Project Management, Communication, Multilingual Skills, Data Visualization, Client Management, System Thinking, Digital Literacy, Policy Development, Translation Management
ASSUMPTION: The UNDP application process may vary depending on the specific role and location.
🛠️ Tools & Technologies
- Drupal content management system
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, MS Teams, OneDrive, Co-pilot)
- Adobe Acrobat
- Google Analytics
- Data/content/process visualization tools (e.g., Tableau, Power BI)
ASSUMPTION: The incumbent will be expected to be proficient in the use of web and online content management systems, as well as other relevant tools and technologies.
👔 Cultural Fit Considerations
Company Values:
- Demonstrating an unfaltering commitment to the ideals of the United Nations Charter.
- Encouraging diversity in thought and action and fostering inclusiveness.
- Promoting accountability and creating an enabling environment for information, knowledge, and ideas to flow freely.
- Being open to change and encouraging continuous learning and improvement.
Work Style:
- Collaborative and team-oriented, with a focus on collective problem-solving and decision-making.
- Adaptable and responsive to changing priorities and demands.
- Results-driven and focused on delivering high-quality outcomes.
- Transparent and open in communication, with a commitment to building and maintaining strong working relationships.
Self-Assessment Questions:
- Do you have a proven track record of managing and coordinating complex content management projects?
- Are you fluent in English, French, and Spanish, with a strong command of UNDP terminology?
- Do you have exceptional attention to detail and accuracy, with a keen eye for consistency and readability?
- Are you comfortable working in a remote, home-based environment with a high degree of self-motivation and time management skills?
ASSUMPTION: Candidates should assess their fit with UNDP's values and work style, as well as their ability to thrive in a remote work environment.
⚠️ Potential Challenges
- The incumbent will be required to manage multiple tasks and deadlines simultaneously, requiring strong organizational and time management skills.
- The role may involve working with a diverse range of stakeholders, each with their own priorities and expectations, requiring excellent communication and collaboration skills.
- The incumbent may face challenges in maintaining the accuracy and consistency of content across multiple languages and platforms.
- The home-based nature of the role may present unique challenges in maintaining work-life balance and staying connected to the broader UNDP community.
ASSUMPTION: The incumbent should be prepared to proactively manage their workload and communicate effectively with stakeholders to ensure the successful completion of their responsibilities.
📈 Similar Roles Comparison
- This role is similar to a Content Manager or Web Content Specialist in other organizations, but with a unique focus on managing a centralized online resource of UN/UNDP regulations, rules, policies, and procedures.
- Unlike other content management roles, this position requires a high degree of attention to detail and a strong command of multiple languages.
- Career progression in this role may lead to opportunities in corporate policy development and management, as well as exposure to various UN/UNDP departments and stakeholders.
ASSUMPTION: Candidates should consider the unique aspects of this role and how it differs from similar positions in other organizations.
📝 Sample Projects
- Managing the publication of a new UN/UNDP policy or procedure on the POPP platform.
- Collaborating with policy owners to update and republish existing content on the POPP platform.
- Translating and publishing POPP content in French and Spanish, and liaising with reviewers during the QA process.
- Contributing to the NextGen POPP implementation and maintaining taxonomies and vocabularies to support the search functions of the NextGen POPP.
ASSUMPTION: These sample projects illustrate the day-to-day responsibilities and tasks associated with this role.
❓ Key Questions to Ask During Interview
- Can you describe the day-to-day responsibilities and priorities of this role?
- How does this role fit into the broader UNDP organization and its mission?
- What are the key challenges and opportunities facing the POPP platform in the near future?
- How does UNDP support the professional development and growth of its employees?
- What is the work environment like for remote employees at UNDP?
ASSUMPTION: Candidates should use the interview process to gain a deeper understanding of the role, the organization, and the work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the UNDP careers portal.
- Tailor your resume and cover letter to highlight your relevant content management experience and skills.
- Prepare examples of your experience with multilingual editing and proofreading.
- Demonstrate your understanding of the POPP platform and its importance to UNDP's operations.
- Showcase your ability to manage multiple tasks and deadlines effectively.
- Follow up with the hiring manager or HR representative one week after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
