Content Manager (12 months FTC)

📌 Core Information

🔹 Job Title: Content Manager (12 months FTC)

🔹 Company: DEPT®

🔹 Location: Toronto, Ontario, Canada

🔹 Job Type: Fixed Term Employee Contract

🔹 Category: Marketing & Advertising

🔹 Date Posted: April 8, 2025

🔹 Experience Level: Mid-Level

🔹 Remote Status: On-site (Hybrid)

🚀 Job Overview

Key aspects of this role include:

• Overseeing creative refresh and launch of campaigns
• Providing end-to-end operational support
• Liaising between DEPT® teams and clients
• Managing campaign setups and quality control
• Developing landing page wireframes

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

📋 Key Responsibilities

✅ Coordinate project activities, including scheduling meetings, tracking deadlines, and setting up campaigns for launch

✅ Manage and deploy content in client-specific tools, advising clients on best practices

✅ Support quality assurance efforts by reviewing project deliverables

✅ Liaise with clients, clarifying questions, managing expectations, and proactively communicating status updates

✅ Ensure projects are delivered and launched on time, providing reporting on any issues that may arise

ASSUMPTION: This role involves a high degree of multitasking and requires strong communication skills to manage client relationships and project timelines.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: Proven experience (2-5 years) in content management, project management, or a related role

Required Skills:

• Strong communication skills with excellent presentation, report writing, and data analysis capabilities
• Demonstrable experience working proactively and autonomously
• Experience with content management systems, reporting tools, and project management software
• Ability to work under pressure and adapt to changes in direction
• Excellent oral and written communication skills
• Superb planning and organizational abilities

Preferred Skills:

• Moderate understanding of digital creative production and operational processes
• Experience working with e-commerce platforms

ASSUMPTION: Candidates should have a strong background in content management and project coordination, with a proven track record of delivering high-quality work under tight deadlines.

💰 Compensation & Benefits

Salary Range: CAD 65,000 - 85,000 per year (Based on industry standards for mid-level content management roles in Toronto)

Benefits:

• Flexible, hybrid working policy
• Mental health support and company sick pay scheme
• 15 days paid holiday (plus Public Holidays)
• Refreshments provided in the office all week
• Social and cultural events, inspirational talks, learning and development opportunities, and a buddy program
• Global annual DEPT® Cares Month

Working Hours: Full-time (40 hours/week), with flexible hours and remote work options

ASSUMPTION: The salary range is an estimate based on industry standards for mid-level content management roles in Toronto. Actual compensation may vary based on experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: DEPT® is a global digital agency specializing in tech, marketing, and creative services, with a strong focus on e-commerce and digital transformation.

Company Size: DEPT® has 4,000+ employees across 30+ locations on 5 continents, offering the speed, agility, and personal relationships of a boutique agency with the capabilities of a global network.

Founded: DEPT® was founded in 2016 and has since grown into a leading digital agency, working with prominent global brands such as Google, KFC, Philips, Audi, Twitch, and Patagonia.

Company Description:

• DEPT® is a pioneering technology and marketing services company that creates end-to-end digital experiences for brands
• The company is committed to making a positive impact on the planet and has been Climate Neutral and B Corporation certified since 2021
• DEPT® offers a boutique culture with global scale, investing in innovation, proprietary tech, data, and knowledge platforms for clients worldwide

Company Specialties:

• Digital Craftmanship
• Campaigns
• Social
• Data Driven Marketing
• B2B Marketing
• Digital Marketing
• Creativity
• Technology
• Strategy
• Digital
• Brand
• Advertising
• Design
• Data
• Intelligence
• Organisation
• UX
• Agency
• Content
• Digital Products
• and AI

Company Website: www.deptagency.com

ASSUMPTION: DEPT®'s global presence and diverse client base offer unique opportunities for career growth and exposure to various industries and markets.

📊 Role Analysis

Career Level: Mid-Level (2-5 years of experience)

Reporting Structure: This role reports directly to the Project Manager and works closely with various DEPT® teams and clients

Work Arrangement: Hybrid (2-3 days on-site per week, with flexible remote work options)

Growth Opportunities:

• Potential to take on more responsibilities and advance to a senior role within the Content team or explore opportunities in other departments
• Access to learning and development opportunities, including training, certifications, and inspirational talks
• Chance to work with high-profile global brands and contribute to their digital transformation

ASSUMPTION: This role offers a unique blend of operational and strategic responsibilities, providing an ideal platform for career growth and development.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with on-site amenities and a flexible, hybrid work policy

Office Location(s): Generaal Vetterstraat 66, Amsterdam, North-Holland, 1059 BW, NL (Headquarters); 405, Western Edge I, Western Express Hwy, Food Corporation of India Warehouse, Borivali East, Mumbai, Maharashtra 400066, IN; Floor 9 & 10 Featherstone Building, 66 City Road, London, EC1Y 2AL, GB; and other global locations

Geographic Context:

• Toronto, Ontario, Canada offers a multicultural, vibrant urban environment with a thriving tech industry and a high quality of life
• The city is home to numerous Fortune 500 companies and has a strong startup ecosystem, providing ample opportunities for career growth and networking
• Toronto's diverse cultural scene, sports teams, and outdoor activities make it an attractive place to live and work

Work Schedule: Full-time (40 hours/week), with flexible hours and remote work options

ASSUMPTION: Toronto's dynamic business environment and cultural offerings provide an ideal backdrop for this role, offering ample opportunities for professional growth and personal enrichment.

💼 Interview & Application Insights

Typical Process:

• Online application review
• Phone or video screening
• In-person or virtual interview with the hiring manager and/or team members
• Final round interview with the department head or director
• Background check and reference check (if applicable)

Key Assessment Areas:

• Communication skills and presentation abilities
• Project management and organizational skills
• Attention to detail and quality assurance capabilities
• Understanding of digital creative production and operational processes
• Cultural fit and alignment with DEPT®'s values and work style

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your understanding of DEPT®'s company culture and values in your application materials
• Prepare examples of your content management and project coordination work to showcase during the interview
• Research DEPT®'s clients and industry focus to show your enthusiasm and alignment with the company's mission

ATS Keywords: Content Management, Project Coordination, Campaign Launch, Quality Assurance, Client Liaison, Operational Support, Digital Marketing, E-commerce, Hybrid Work, Toronto

ASSUMPTION: DEPT®'s interview process focuses on assessing candidates' skills, cultural fit, and alignment with the company's values and work style.

🛠️ Tools & Technologies

• Content management systems (e.g., WordPress, Adobe Experience Manager, Sitecore)
• Project management software (e.g., Asana, JIRA, Trello)
• Reporting tools (e.g., Google Analytics, Adobe Analytics, Tableau)
• Digital creative production tools (e.g., Adobe Creative Suite, Sketch, Figma)
• Collaboration and communication platforms (e.g., Slack, Microsoft Teams, Google Workspace)

ASSUMPTION: This role requires proficiency in content management systems, project management software, and digital creative production tools, with a willingness to learn and adapt to new technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Pioneering: Always leaning forward, thinking of what we can create tomorrow that does not exist today
• Boutique with scale: Big enough to cope, small enough to care, offering the speed, agility, flexibility, and personal relationships of a boutique agency with global capabilities
• Investing in innovation: Leveraging proprietary tech, data, and knowledge platforms for all clients worldwide
• Climate Neutral and B Corporation certified: Committed to making a positive impact on the planet

Work Style:

• Collaborative and inclusive, with a focus on teamwork and knowledge-sharing
• Agile and adaptable, with a willingness to pivot and innovate in response to changing market demands
• Data-driven and analytical, with a strong emphasis on performance metrics and continuous improvement
• Creatively curious and intellectually hungry, with a passion for learning and growth

Self-Assessment Questions:

• Do you align with DEPT®'s pioneering spirit and commitment to innovation?
• Are you comfortable working in a fast-paced, dynamic environment that requires adaptability and flexibility?
• Do you thrive in a collaborative, team-based work culture that emphasizes knowledge-sharing and continuous learning?
• Are you passionate about making a positive impact on the planet and contributing to DEPT®'s sustainability initiatives?

ASSUMPTION: DEPT®'s cultural fit considerations emphasize a pioneering spirit, collaborative work style, and commitment to sustainability, with a strong focus on innovation, adaptability, and continuous learning.

⚠️ Potential Challenges

• Managing multiple projects simultaneously and meeting tight deadlines
• Navigating a fast-paced, dynamic work environment that requires adaptability and flexibility
• Working with diverse clients and stakeholders, each with their unique expectations and requirements
• Balancing operational and strategic responsibilities, requiring strong organizational skills and attention to detail
• Adapting to changes in direction and pivoting quickly to meet evolving client needs

ASSUMPTION: This role presents unique challenges that require strong organizational skills, adaptability, and a keen attention to detail to succeed.

📈 Similar Roles Comparison

• Content Manager vs. Digital Project Manager: Content Manager focuses more on content creation and management, while Digital Project Manager oversees the entire project lifecycle, including strategy, design, development, and launch
• Content Manager vs. Marketing Specialist: Content Manager focuses on creating and managing content, while Marketing Specialist focuses on promoting and distributing content to target audiences
• Career Path: Content Manager → Senior Content Manager → Head of Content → Director of Marketing → Chief Marketing Officer

ASSUMPTION: This role offers a unique blend of operational and strategic responsibilities, providing an ideal platform for career growth and development within the marketing and advertising industry.

📝 Sample Projects

• Managing the creative refresh and launch of eBay Canada's marketing campaigns, including landing page wireframes and quality assurance efforts
• Coordinating with DEPT® teams and clients to ensure on-time and error-free campaign launches
• Developing and implementing content management strategies for e-commerce platforms
• Managing and deploying content in client-specific tools, advising clients on best practices for content organization and optimization

ASSUMPTION: These sample projects highlight the diverse range of responsibilities and opportunities available to the Content Manager, showcasing the role's unique blend of operational and strategic responsibilities.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30-60-90 days?
• How does this role fit into the broader Content team and DEPT®'s overall marketing strategy?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does DEPT® support the professional growth and development of its employees?
• What are the key performance indicators (KPIs) for this role, and how will my success be measured?

ASSUMPTION: Asking thoughtful, insightful questions during the interview demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare examples of your content management and project coordination work to showcase during the interview
• Research DEPT®'s clients and industry focus to show your enthusiasm and alignment with the company's mission
• Follow up with the hiring manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.