📌 Core Information
🔹 Job Title: Content Manager
🔹 Company: Mission Australia
🔹 Location: Sydney, Melbourne, or Brisbane with Work from Home Options!
🔹 Job Type: Full-Time, Max Term Contract through to September 2026
🔹 Category: Non-profit Organization Management
🔹 Date Posted: 2025-04-07
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (Sydney, Melbourne, or Brisbane with Work from Home Options!)
🚀 Job Overview
Key aspects of this role include:
- Leading content development across various platforms to amplify Mission Australia's mission
- Collaborating with internal teams to create content that advances fundraising, marketing, and advocacy goals
- Driving social media content, scheduling, and community engagement
- Mentoring a Social Media and Content Coordinator
- Improving current processes and procedures, including automation of manual processes
ASSUMPTION: This role requires a strategic thinker with strong communication skills and the ability to manage multiple projects simultaneously.
📋 Key Responsibilities
✅ Manage content planning and development in collaboration with other stakeholders
✅ Develop content that meets business, fundraising, and marketing objectives
✅ Content production including website content, social media (except Twitter), video, and Search Engine Optimization
✅ Manage social media content planning, scheduling, and moderation, in collaboration with the Social Media and Content Coordinator
✅ Develop strong, effective, and consultative working relationships with key internal stakeholders
✅ Lead and mentor one direct report, the Social Media and Content Coordinator, ensuring high-quality content delivery
ASSUMPTION: This role involves a high level of collaboration and stakeholder management, requiring excellent communication and interpersonal skills.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Marketing, Journalism, or a related field (or equivalent experience)
Experience: 5+ years of experience in developing content plans and copywriting, with strong knowledge of marketing and communications trends
Required Skills:
- Exceptional copywriting, editing, and content creation skills
- Proven experience with Content Management Systems (Optimizely highly preferred)
- Strong SEO skills to develop strategies that drive traffic and increase online visibility
- Strong relationship management skills, with the ability to inspire, negotiate, and collaborate effectively with a wide range of stakeholders
Preferred Skills:
- Experience engaging Christian audiences and churches, creating content that resonates with this community
ASSUMPTION: Candidates should have a strong portfolio demonstrating their content creation and management skills.
💰 Compensation & Benefits
Salary Range: AUD 97,000 + Super + Not-For-Profit Salary Packaging Benefits. This is an estimate based on industry standards for a Content Manager role in Australia.
Benefits:
- Not-For-Profit Salary Packaging
- Free External Confidential Counselling
- Access to Chaplaincy Support
- Volunteering Opportunities
- Opportunity to Purchase Additional Annual Leave
- Extra Leave Including Mission Australia Thank You Day & Work Anniversary Day Off
Working Hours: Full-time, with flexible work arrangements available
ASSUMPTION: The salary range is estimated based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Mission Australia operates in the non-profit organization management sector, focusing on homelessness crisis and prevention services, social and affordable housing, and various support services for vulnerable Australians.
Company Size: Mission Australia has 1,001-5,000 employees, providing a mid-sized organization structure with opportunities for collaboration and growth.
Founded: 1859, with a rich history of supporting Australians in need
Company Description:
- Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive
- The organization stands alongside people in need, offering real hope that has lasting impact, and works together for the long-term wellbeing of anyone who needs them
- Mission Australia delivers a wide range of services, including homelessness crisis and prevention services, social and affordable housing, and support for struggling families, children, and individuals with disabilities
Company Specialties:
- Homelessness crisis and prevention services
- Social and affordable housing
- Children and families services
- Youth services
- Community services
- Alcohol and other drug rehabilitation
- Mental health services
- National Disability Insurance Scheme
- Homeless aged care services
- Employment and skills development
- Early learning services
Company Website: https://www.missionaustralia.com.au/?utm_source=Social&utm_medium=LinkedIn&utm_campaign=Life
ASSUMPTION: Mission Australia's mission and values are central to its operations, and candidates should be aligned with these principles.
📊 Role Analysis
Career Level: This role is at the mid-career level, requiring a balance of strategic thinking and hands-on content creation
Reporting Structure: The Content Manager reports directly to the Head of Marketing and Communications and oversees one direct report, the Social Media and Content Coordinator
Work Arrangement: This role offers flexible work arrangements, including work from home options and a hybrid work model
Growth Opportunities:
- Potential career progression into senior marketing or communications roles within the organization
- Opportunities to expand skills and knowledge through collaboration with various internal teams
- Chance to make a significant impact on the organization's mission and the lives of Australians in need
ASSUMPTION: The growth opportunities in this role are closely tied to the candidate's ability to demonstrate initiative, leadership, and a strong understanding of Mission Australia's mission and values.
🌍 Location & Work Environment
Office Type: Mission Australia's offices are professional environments that foster collaboration and creativity
Office Location(s): Sydney, Melbourne, or Brisbane
Geographic Context:
- Sydney: A vibrant, multicultural city with a thriving arts and culture scene
- Melbourne: Known for its coffee culture, street art, and sporting events
- Brisbane: A city with a subtropical climate, offering a relaxed lifestyle and numerous outdoor activities
Work Schedule: Full-time, with flexible hours and work-from-home options available
ASSUMPTION: The work environment at Mission Australia is inclusive and supportive, with a strong focus on employee wellbeing and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Talent Acquisition Team
- Face-to-face or video interview with the hiring manager and a panel of stakeholders
- Background checks and reference checks
Key Assessment Areas:
- Content creation and management skills
- Stakeholder management and collaboration
- Alignment with Mission Australia's mission and values
- Problem-solving and initiative
Application Tips:
- Tailor your resume and cover letter to highlight your content creation and management experience, as well as your alignment with Mission Australia's mission and values
- Prepare examples of your content creation work, demonstrating your ability to create engaging and effective content across various platforms
- Research Mission Australia's services and the communities they support to show your understanding of the organization's work
ATS Keywords: Content management, copywriting, SEO, social media management, stakeholder engagement, marketing communications, non-profit, Christian charity
ASSUMPTION: The interview process at Mission Australia is designed to assess the candidate's skills, experience, and cultural fit, with a focus on the organization's mission and values.
🛠️ Tools & Technologies
- Content Management Systems (Optimizely highly preferred)
- Social media management platforms (e.g., Hootsuite, Buffer)
- SEO tools (e.g., Google Search Console, SEMrush)
- Project management tools (e.g., Asana, Trello)
- Design and video editing software (e.g., Adobe Creative Suite, Canva)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role, and candidates should be comfortable learning and adapting to new platforms as needed.
👔 Cultural Fit Considerations
Company Values:
- Respect
- Compassion
- Integrity
- Perseverance
- Celebration
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Results-driven and proactive
- Committed to Mission Australia's mission and values
Self-Assessment Questions:
- How do you demonstrate respect and compassion in your work?
- Can you provide an example of a time when you persevered through a challenge to achieve a goal?
- How do you celebrate success and contribute to a positive work environment?
ASSUMPTION: Candidates should be able to articulate their alignment with Mission Australia's values and demonstrate a strong fit with the organization's work style.
⚠️ Potential Challenges
- Managing multiple projects and stakeholders simultaneously
- Balancing creative and strategic thinking with day-to-day content production
- Adapting to a dynamic work environment and changing priorities
- Working with limited resources and tight deadlines
ASSUMPTION: The potential challenges in this role require a proactive, adaptable, and organized individual who can thrive in a fast-paced environment.
📈 Similar Roles Comparison
- Content Manager vs. Marketing Communications Manager: Content Manager focuses more on day-to-day content creation and management, while Marketing Communications Manager has a broader strategic focus and oversees a larger team
- Industry-specific context: Mission Australia's unique mission and values require a candidate who is passionate about supporting Australians in need and aligned with the organization's Christian purpose
- Career path comparison: Content Manager is a mid-career role with potential progression into senior marketing or communications roles within the organization
ASSUMPTION: The comparison points highlight the unique aspects of this role within the broader context of marketing and communications positions.
📝 Sample Projects
- Developing a comprehensive content strategy for Mission Australia's website, aligning with business, fundraising, and marketing objectives
- Creating engaging and effective social media content that drives community engagement and supports fundraising and advocacy goals
- Managing a social media crisis and developing a response plan to protect Mission Australia's reputation and maintain public trust
ASSUMPTION: The sample projects demonstrate the range of responsibilities and challenges faced by the Content Manager, requiring a diverse skill set and strong problem-solving abilities.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how the Content Manager role fits within the organization?
- How does Mission Australia support the professional development and growth of its employees?
- What are the key priorities for the Content Manager role in the first 90 days?
- How does Mission Australia measure the success of its content and communications efforts?
- What is the work-life balance like for employees in this role?
ASSUMPTION: The key questions to ask during the interview help candidates better understand the role, the team, and the organization, enabling them to make an informed decision about their application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your content creation and management experience, as well as your alignment with Mission Australia's mission and values
- Prepare examples of your content creation work, demonstrating your ability to create engaging and effective content across various platforms
- Research Mission Australia's services and the communities they support to show your understanding of the organization's work
- Follow up with the Talent Acquisition Team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
